Claimed

BYJU's Complaints & Reviews

1.7
Last updated Mar 25, 2024
Complaints 4151
Resolved
1425
Unresolved
2726
Quick Links
Statistics
Share
Contacts

File a complaint to BYJU's

Having problems with BYJU's?

File a complaint and get it resolved by BYJU's customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
BYJU's
Customer Service Contacts

BYJU's Phone Numbers

Phone
+91 92 4133 3666
489
642
View all BYJU's contacts

BYJU's Head Office Address

2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

BYJU's reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Krishna Shalya
Aug 21, 2021
Report
Copy

I am not satisfied from Byjus and u are not refunding money

I am not satisfied from Byjus. I am saying from u within 15 days plz refund my money and call me [protected] in this no. In 5 second...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Melechowa, Kannur,kerala

On 01/08/2021 I made an advance payment of 5000 rs for byjus 5th standard course after continuous compelssion by their student counselor. The very next day I changed my mind and cancelled the order and requested for a refund. On 2nd August I sent them the first mail. They promised me the return in 15 days as the student counselor did. Now 17 days passed..I am still waiting for the refund. In-between I sent them three remainders but the answer...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Sima861
Aug 17, 2021
Report
Copy

Regarding Cancellation - 7044243257

Hello Team, Please cancel the subscription. I have already mailed regarding the same. It is taking more than expected time and your counselor is not accepting my calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mdnazish
Aug 15, 2021
Report
Copy

Fake promises

Byjus has cheated me...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
Chnadrukumaresan
Aug 14, 2021
Report
Copy

Cancelling my byjus subscription

I am chandru, a byjus staff came to may home and he told to put a neet course, we also paid, but the mentor told we not able to teach every lessons, and also due to some personal issues i cannot able to continue my course, so please cancel my course, the mentor is not responding to me...please help me...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mdnazish
Aug 14, 2021
Report
Copy

Fake promises

Fake promises...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunachalam Aruna1234
Aug 14, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Report
Copy

Cancellation of byju's study

We have registered in byjus study one month back. Initially what they have told after registration 15days trial can get and study. After that we will call to you confirmation of further study but no one call and take the confirmation from us. So that we have decided for cancellation and directly talk to byjus team. They told can't able to cancell after 15days trial. I told them after 15days we waited for your call but no one call to us. Then...
Helpful
11 other people found this review helpful
11 found this helpful
1 Comment
Report
Copy
V
vishal_giri
Aug 13, 2021
Report
Copy

Product not cancelling

Website:byjus.com

Hello Sir/Ma'am,
We had purchased a course on 29th June, 2021, in the name of Siddhi Kumari, Of Class 6-10 Programme and the counselor was Devansh Rajak, Registered Number- [protected], and received the product on 4th July, 2021 and we had paid Rs.5000 and got enrollment done and we were said that its a 15 days Refund policy (i.e fake promise) which was make by the counselor. As after 12 days we have tried calling the counsellor and...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Pahalvan Singh
Aug 13, 2021
Report
Copy

Cancellation my children course

Address:Avadhesh singh, High court of M.P Bench at indore, Criminal Appeal Section, indore (M.P.) pin code 452001

Already I have sent message about Byjus on August 4 and August 9 but they are not considering our situation. Now kindly help....
+2 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
V
Vinu 2710
Aug 12, 2021
Report
Copy

Cheated our money

Lakshmi Narayan a cheater came home got money from us after Nagging us desperately. He pestered us got Rs 2000/- as a advance for demo class. Myself nd my husband both are out of job nd they wanted us to provide post dated cheques for the EMI we have decided not to go for the admission nd asked for the refund very next day. But the looter has blocked my number even we are not getting proper response from customer support. All their staffs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi my brother has joined AakashBuyjus JEE course. After he joined he decided to drop off the course as they didn't teach well. So my brother asked to return money from the respective persons by he gave his manager number named Mohammed Ali [protected]. Only one time we spoke to her about returning money. After that passed over 10 days he still not picking up our calls. According to their refund policy. We have to claim within 4 weeks, but...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Aaradhya galande
Aug 11, 2021
Report
Copy

Tablet or sandisk

By mistake I rebooted the tablet and now It is not working they told us that they we deliver the sandisk card by July 23.now it is 11 August but still they did not deliver till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikunjtrivedi
Aug 11, 2021
Report
Copy

About Refund

Address:plot no 23/b, shivshakti society at-sihor town dist bhavnagar

When we talked, they called you can cancle your order at any time and now they say you have to orde cancled in 15 days...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vikash141175
Aug 11, 2021
Report
Copy

Stop ECS request

Address:Bangalore

I requested to cancel the admission on 29th July still you people are placing ECS requests. This is causing penalty to me. Stop behaving like a street goons and stop blackmailing to parents.

Registered mob no is [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ronak321123
Aug 10, 2021
Report
Copy

Regarding my refund

Address:Alwar

I bought a byjus product in past 9 months and i cancel it amd returned in a week . But they didn't give my refund after months . I will complaint to rbi about this...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Deepsikha Bishwas
Aug 10, 2021
Report
Copy

Got Byjus Class FREE

Address:Bengluru

I recently ordered BYJUS class by seeing a blog -byjusclassfree.blogspot.com and got the class free of cost . Picture quality was not HD but it is nice . I am Enjoying learning through such interactive videos....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
vssainibudania
Aug 9, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
Report
Copy

Online classes

Website:Byju's.com

I admission my two children for byjus online classes but there is not any online classes arrange by byjus and mentor six months already passed so I want my money back and loan of 102000 done by byjus there are 8519 emi also deducted from my account...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
P
pavanvedi
Aug 8, 2021
Report
Copy

Cancellation of byju's product -2 products

Name:pavan kumar vedi
mb no:[protected]
2 byjo product
amount paid:10000
emi deducted:8000

I HAVE SUBMITTED BYJOS PRODUCT ON DATED 22.07.2021
BY PROFESSIONAL COURIER
Product has been despatched on 21072021

while tracking id as follows
BLY[protected]
PRO11841884

BOTH THE PRODUCTS HAS BEEN DESPATCHED ON 22-07.2021

I DID NOT GET...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Takshvi
Aug 8, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

Refund not received

I am supposed to get refund but they have not refunded my Rs. 6000/- amount. I have email them many times and tried to connect with them. Sr. manager is not responding well....
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
Address:2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road Bengaluru Bangalore District Karnataka India - 560029

I am asking for a refund of the registration fees paid on 31/7/2021 for my son. I am completely dissatisfied and extremely disappointed with the entire piecemeal procedure and total lack of transparency followed by ByJus. The official email from ByJus was received by me on 2/8/21 i.e. two days after having paid the registration fee. Nobody from ByJus office explains the entire list of documents and reason for it clearly and at one go. I...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy