BYJU's Complaints & Reviews

Tab return cancellation Chaymandi

No positive response from team money is deducted even after discussion.
not mentioning the things on e mail. Cheating the customer.

Dear Sir /mam
Greetings of the Day!!!
I am Rudra Ashish Behera and i have Registred with you with my Mobile No -[protected] and My e mail id- rudraashish.[protected]@gmail.com.
I have registered with you for IAS 2022(BTLP) Programme by your Employee Rohit Saha (Employee Id-TNL[protected] on dated 5.09.2019 My registered number is TNL[protected] and my PayU reference ID-[protected] and BYJUs Reference Id is BYJUS[protected] . Yesterday Evening Your Employee met with me and discussed the course and after that he asked me for Payment of Rs-5000 For registration. At first I denied and I informed him about my Mothers health issue but he said registration is mandatory after registration you have 15 days return policies and even he doesn't provide time to know about BYJUs. Last night when I was searching about BAJUs I got a lot of complaints about BAJUs Refund Process and after that I was disappointed.
My mother passed away today so i want cancel and Refund . But when i Mail and Contact him they donot replay me and when i call they told they donot cancel the same and raise for return call . in Byjus website mentioned 24 hour cancelation policy but they ignore my call and donot replay . If they donot cancel my subscription i take legal against him and also calming for compensation for false assurance and mentally harrash and also bite in news paper and news channel about cheting student and fraud . Even till now i dont receive any product from byju

I have submitted a cancellation request in byju's and my request number is Case Number :21357183.They said that my cancellation is in progress and would get a call from byju's soon.I have not received the call or any messages from them.I want to make sure that my product is cancelled.
Sir, There harassing me on calls disturbing me, I am not concentrating in my job,

I am Request you to process my .Case Number :21357183, , My Loan Number is SL2820398
Student CH SHARANYA MY DAUGHTER ., , I am from Hyderabad sir

Please HELP For my kind, ,

REGARDS
CH VIJAY KUMAR REDDY
[protected]

I am forwarded so many email but still no any response today is the date of First EMI but program still not cancelled and also Loan process cancelled I am trying to contact BYJUs company but no any response this is the last option for consumer complaint. Please help me.
Email ID- [protected]@gmail.com
mobile -[protected]

Hi concern,
At the time of selling products it was made clear by sales associate Akash that one to one class would be there and as per student requirement it will be done but now scene is complete different, they have pre-design syllabus as per that only they go and if student need to have clarification on different chapter then they have to go throu video... At the time of selling the product lots of promises they made but once we buy it then students are at receiving end.
Regards, Prakash
[protected]

Please cancel my subscription
Byjus mentor give me all false information

I had enrolled for a course for my son who is in class 7 around 5 months back. I had a video chat with byjus executive in which he told me that my son will get the course for 71000/-. for which i had to pay a registration amount of 5000 which i paid. They even told me that for rest of the amount i can pay installments of 5507/-. all these talks were going on in video chat. he sent me a document in which i had to sign digitally regarding installments . I signed that document. i was informed that if i cancel the course within 15 days of enrollment i will get my refund of registration fees of 5000/-.I signed in a white paper stating that i agree to pay the installments of 5507/- and sent them a picture of that paper in whats app with my other documents. I paid them registration fees of 5000 there digitally. Next month the first installment of 5507/- got deducted from my account. Sir the next month due to corona crisis i was facing difficulty in continuing with the course so i mailed them that i am unable to continue with the course so kindly cancel the course. After few days i got a call from them that my request has been forwarded to the cancellation department but after they got silent. When i called them again they told me that i can't cancel the course as it is against company norms. I was never informed by their executive during video chat regarding this point. Moreover later on i stopped the installments from my bank as byjus was not responding to my mails. But after stopping the installments i got a call from IIFL bank that I was given a loan of 71000/- by bank for which i had signed a document a document. Sir this is totally a fraud from byjus as the executive did not tell me regarding this. He only told me that i can pay the amount in installments but nothing was told to me regarding loan. Now for the last 4 months the IIFL bank officials are continuously calling me at month end and threatning me to deposit the installments on time otherwise they will destroy my CIBIL report. Sir i have sent numerous mails to byjus regarding the cancellation of course but they dont revert. The last mail i received from byjus was on 2 july 2021 stating that they have forwarded my request to concerned department but after that they have not responded. When i call on their customer support number they never give me satisfactory answer. Sir i am very dissatisfied with byjus as they gave me misleading information. I was even not allowed to read all the terms and condition of byjus as i was not shown the complete document online. Sir their customer support service is pathetic as they dont respond. Sir by any means i have to arrange for the money every month even in this corona crisis due to which i am feeling very distressed. SIr i am filing this complaint against byjus so that my problem can be solved

Hi, I am animesh gupta, f/o sanvi gupta class 3 . i called multiple times for cancellation and refund of kit but no response. please call me asap

Hi,
Dear I Takeshwar Nath Sharma F/o Reyansh Sharma being contacted for counseling of my Son Reyansh today at 4pm for UKG. Mr. Mathur Sharma his contact No. [protected] approached us at our resident in Greater Noida West (U.P, .). After overall discussion he ask me for admission but I request him to give time for next 3 day till Tuesday so that we could able to comfort to take admission after discussion with our family member. But he argued about our personal discussion and start pressurizing us to take admission today @ 65000 for 3 year, else we charge 160000 from next day for the same course. You know this is not a small amount to decide promptly. Despite our request his harsh behavior tuned into arguments and he threaten me tobe beaten by his group of people at my resident. I complaint about his misbehave to Nikhil Chopra (Mob No. [protected]) and asked him to take action on him because any adverse action taken by him will cause legal action on Byju's and you. Now, I am feared from his threat. So, I request him to take action on due time otherwise any misshaping with us will cause a negligence of Byju's and his team and I of course will initiate legal action..
Thanking You
Tarkeshwar Nath Sharma
Mob.[protected]

Sir,
I request you that I do not want to continue with Byju's learning for my two daughter. Order no.SO-[protected]. Initially, Sales person of Biju's told us that I have to pay Rs. 2900/- EMI per month for the course (Rs.1700/- for elder daughter for 4years and Rs.1200 for younger daughter for 3 years). So I paid Rs. 10, 000/- in advance.(Rs 5000/- for each ) Biju's registration fees
But later on at the time of verification, I came to know that I have to pay Rs.10, 000/-EMI instead of 2900 Rs EMI per month. I had been told I cannot pay Rs 10, 000/- per month from the same time when I got to know that I have to pay same. Sir We are not in a condition to pay Rs.10, 000 as of now. Because my husband is unemployed & he runs only EMITRA with minimum income. I am a school teacher and I get 50% salary now. Also I pay the school fees and madrassa fees of the children every month. And now 10, 000 rupees EMI apart. I had already informed sales persons of Biju's that even Rs 2900/- per month is not affordable for us and if you can give us some more discount in this. When i said to him, that I refused to take the course
and pay back my advance refundable amount as he told . But, he pressurized, forced us to agree for verification and to do the verification first then accept the course and return it back within 15 days. So kindly take your course ( tablets and study materials) back and return back our advance refundable payment as soon as possible.
Kindly look into the matter and do the needful as soon as possible.

I am Banita Bhujabal, parents of Anuska Bhujabal, I have active the byjus classes of my daughters, but some money problems IAM not able to continue the byjus classes. So I several times requested to kindly cancel of my byjus classes, but not responding to my email and phone calls

One his employee frequently giving missed calls and using abusive languages, even after I said I'm not intrested.

All DONT BUY BYJU'S, VERY CHEAP COMPANY ITS, NO ONE PROFESSIONAL THIER

I purchased Byjus Product on EMI, for some reason thier ECS stoped working & they started taking manually.

Now for September month Amount on 1st Sep itself they are calling me from 8 am in every 2 Min.. Literately in every 2 min till evening i got 100's of calls for a Non-Due amount .

I escalated their team & manager, They said they cant do anythings .

How can someone make else life hell like this, just because he made a mistek purchasing their product.

I purchased Byju's Service, Sales guy promised he will give 4000 Rs cashback post purchasing the product so product will cost me 35000 Rs overall.

Later he has stopped taking my calls.BYJU's is Completely a Fraud company .

My name : Rajendra Yadav
Add: jaipur
Byju's Sales person: Pankaj Kumar Yadav

Registration no.[protected]
I have taken a package for JEE, At the time of agreement bYJU'S employee shubham shukla told me if you have any doubts you can contact me and if you have any doubts regarding subject you will receive recorded video for every session and you can ask your doubts in comment section.
From last 10 days I am not understanding chemistry subject while I call Mr.SHUBHAM SHUKLA he is denied for help and speaks very rudely...I want to cancel program and refund

Regards
Anand upadhyay
Mob-[protected]

Hello Team,

There is no education provided by the institute, can anyone take action against this. They get the enrollment and no one turns back. It's been more than a month am following up on Cancellation of enrollment. Not even a a single ### person had reached out. They are mentioning about Agni person, who should be reaching out, but no one.

Government should take some action on such institute. They are not suppose to market so widely, with the worlds worst online institute.

Dear Sir/Madam
I would like to inform you that the mentor is not supporting and no one contacting last three months
I am really wondering such a popular company responses is too bad
Please take action on this matter

Please refund my amount of 5000/- transaction at 28 Aug 2021 from cradit card

Dear sir i am Jane mauryan d/o mr. Santosh maurya took a trial class of byju's live learning programme on 26/8/2021 but this programme is not suitable and valuable for me still now. I did online payment Rs. 5000 and 2000 total Rs.7000 and remaining amount will have to pay in installment for 12 months as this was explained to me by byju's staff. The staff name is JAI MIGLANI mob. No. [protected]. I got the study material on 26/8/2021. I WOULD LIKE TO INFORM YOU THAT I HAVE ALREADY JOINED BYJU'S LEARNING COURSE FOR 8TH GRADE AND 4 MONTHS IS PASSED. SO PLEASE I REQUEST TO YOU MY NEW LIVE LEARNING PROGRAM MUST BE CANCELED WITHIN TIME AND THE AMOUNT BE REFUNDED..