Claimed

BYJU's Complaints & Reviews

1.7
Last updated Apr 24, 2024
Complaints 4159
Resolved
1426
Unresolved
2733
Quick Links
Statistics
Share
Contacts

File a complaint to BYJU's

Having problems with BYJU's?

File a complaint and get it resolved by BYJU's customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
BYJU's
Customer Service Contacts

BYJU's Phone Numbers

Phone
+91 92 4133 3666
495
652
View all BYJU's contacts

BYJU's Head Office Address

2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

BYJU's reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Hi my brother has joined AakashBuyjus JEE course. After he joined he decided to drop off the course as they didn't teach well. So my brother asked to return money from the respective persons by he gave his manager number named Mohammed Ali [protected]. Only one time we spoke to her about returning money. After that passed over 10 days he still not picking up our calls. According to their refund policy. We have to claim within 4 weeks, but...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Aaradhya galande
Aug 11, 2021
Report
Copy

Tablet or sandisk

By mistake I rebooted the tablet and now It is not working they told us that they we deliver the sandisk card by July 23.now it is 11 August but still they did not deliver till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikunjtrivedi
Aug 11, 2021
Report
Copy

About Refund

Address:plot no 23/b, shivshakti society at-sihor town dist bhavnagar

When we talked, they called you can cancle your order at any time and now they say you have to orde cancled in 15 days...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vikash141175
Aug 11, 2021
Report
Copy

Stop ECS request

Address:Bangalore

I requested to cancel the admission on 29th July still you people are placing ECS requests. This is causing penalty to me. Stop behaving like a street goons and stop blackmailing to parents.

Registered mob no is [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ronak321123
Aug 10, 2021
Report
Copy

Regarding my refund

Address:Alwar

I bought a byjus product in past 9 months and i cancel it amd returned in a week . But they didn't give my refund after months . I will complaint to rbi about this...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Deepsikha Bishwas
Aug 10, 2021
Report
Copy

Got Byjus Class FREE

Address:Bengluru

I recently ordered BYJUS class by seeing a blog -byjusclassfree.blogspot.com and got the class free of cost . Picture quality was not HD but it is nice . I am Enjoying learning through such interactive videos....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
vssainibudania
Aug 9, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
Report
Copy

Online classes

Website:Byju's.com

I admission my two children for byjus online classes but there is not any online classes arrange by byjus and mentor six months already passed so I want my money back and loan of 102000 done by byjus there are 8519 emi also deducted from my account...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
P
pavanvedi
Aug 8, 2021
Report
Copy

Cancellation of byju's product -2 products

Name:pavan kumar vedi
mb no:[protected]
2 byjo product
amount paid:10000
emi deducted:8000

I HAVE SUBMITTED BYJOS PRODUCT ON DATED 22.07.2021
BY PROFESSIONAL COURIER
Product has been despatched on 21072021

while tracking id as follows
BLY[protected]
PRO11841884

BOTH THE PRODUCTS HAS BEEN DESPATCHED ON 22-07.2021

I DID NOT GET...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Takshvi
Aug 8, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

Refund not received

I am supposed to get refund but they have not refunded my Rs. 6000/- amount. I have email them many times and tried to connect with them. Sr. manager is not responding well....
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
Address:2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road Bengaluru Bangalore District Karnataka India - 560029

I am asking for a refund of the registration fees paid on 31/7/2021 for my son. I am completely dissatisfied and extremely disappointed with the entire piecemeal procedure and total lack of transparency followed by ByJus. The official email from ByJus was received by me on 2/8/21 i.e. two days after having paid the registration fee. Nobody from ByJus office explains the entire list of documents and reason for it clearly and at one go. I...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
Anupriya Ghosh
Aug 7, 2021
Report
Copy

Got BYJU'S class in CHEAP price

I recently purchased Byjus class for my exam from [protected]@gmail.com at a very cheap rate . The quality of videos are not 1080HD but videos are of course good quality. The teaching way of faculty of byjus are really great. It is good becz we can repeat the class if we do not understand any concept. Sure I will recommend byjus...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Bengaluru, Karnataka

Hi Team

I am a student who has registered for a BYJU's course, I have found the course is not relevant as they promised and trying to cancel it within 15 days as stated by them, now they are hackling and passing me from one Point of contact to other, I tried calling customer care but they are neither cancelling, nor responding at all. I sent an cancellation mail as they stated in their website, but it seems that is a false...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
Santosh67878
Aug 6, 2021
Report
Copy

Not received as promised in the email

SST and English not worked(NOT ONLINE NOT WITH SD CARD)

On 08th of July we have first email about the course after few days we received sd card which is corrupted...
Second one received having only SCience and Maths...
Third one received corrupted one

Please check Satparnee Madam email attached
SST and English not worked(NOT ONLINE NOT WITH SD CARD)

You can see chain emails...In...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
anshuman Vyas
Aug 6, 2021
Report
Copy

Cancel of course and refund amount

Address:48/82 Rajat Path, Behind purvi Nursing Home

I purchase the product on 25 July For my daughter Aditi Vyas Class 8.

At the time of enrollment by agent it was highly convinced by agent to have this product and can be returned/ cancelled within 15 Days.

MY daughter is not not interested in carrying forward the course. ( Today ie 06/08/2021)

Kindly cancel my course subscription and refund my amount after taking the material and cancel my EMI....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Santosh67878
Aug 5, 2021
Report
Copy

Not received sst and english content online offline

Initially they promised me sst+eng+science+maths...But sst and english not worked at all online and with sd card...we are calling daily to their customer care but no one giving us the resolution...sent multiple emails to support email...but no resolution...WORST EXPERIENCE...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Santosh67878
Aug 5, 2021
Report
Copy

Not received as promised in the email

Address:India

Initially they promised us subjects sst+english+maths+sçience...

1st sd card we received is corrupted
2nd one has only maths and sceirnce
3rd one corrupted

FOR ENGLISH AND SST NOT RECEIVED ANY CONTENT

So dont trust them..Afer taking money they dont listen...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Balaji Papulwad
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Refund down payment Rs 5000/- only

Address:At . Post. District Collector Office Jalna

I am Name is Balaji Laxman Papulwad, pement to BYJU's RS.5000/- Dated 31.07.2021 Time 1:14:25 pement mode-UPI . we are no parches your plan and no Order any Producte . Concalur Name Aswin Pramod, Please Refund my dwon pement amount Rs 5000/- only . see attech pement imege. my mo. no. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandrashekharT
Aug 5, 2021
Report
Copy

Cancelled and refund

Address:Prabhadevi , Mumbai

I have cancelled the Byju’s subscription on 24th june 2021, but still I have not got any response from Byju’s regarding cancellation and refund. I feel it is a case of fraud. The response is very pathetic and give fake promises....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandrashekharT
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Cancelled and refund

Address:Mumbai

I have cancelled the Byju’s subscription on 31st Mar, but still I have not got any response from Byju’s regarding cancellation and refund. I feel it is a case of fraud. The response is very pathetic and give fake promises.

Email id - shekhar.[protected]@gmail.com
mobile number - [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
brijbhusansingh
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Non receipt of Books Class XI

Sir,

1. My daughter Yashika kushwah has taken Byjus package for three years.

2. We have changed our location from Gurgaon to Sulur, Coimbatore. Accordingly the same has been communicated many times ( last four months) to Mentor.

3. As on date we have not received the books despite repeated reminders to Mentor for past four months.

3. I have written earlier also through the same...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy