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BYJU's Complaints & Reviews

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Last updated Mar 30, 2024
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Bangalore District
Karnataka
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BYJU's reviews & complaints page 84

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V
Vayrab
Jul 28, 2021
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Cancelation

Address:Chhatral

Cancelation course and refund money...
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Nawazahmed059
Jul 28, 2021
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Not resolve issues/no mentor support

Address:Saharanpur

I have purchase byjus 5th and 6th class learning cource for two childs for two years We Called Biju's Mentor Care Many Times But We Didn't Get Support From Any Mentor...
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R
Rahemeen Ansari
Jul 27, 2021
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Cancel my product

I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms shakshi contact but she told refund is not possible because already two months is over but i am paying 10, 000per month emi. Now i don't want above product because no body will responding. They are cheater. Please cancelle the application and refuno the...
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Veena Saraf
Jul 27, 2021
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Not got byju's videos for 5th std according to NCERT

Dear team

we have not received syllabus videos of byjus for 5th std according to ncert syllabus, specially for 5th std.

One month ago, mentor promised she will provide everything. But after 15 days mentor changed. Another mentor took ncert syllabu from my child but didnt turn back and not helped. Now we called, then got another mentor. How many times we have to explain them our issue and when we will get resolution...
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A
Ashlin jega
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Cancellation of byju's learning process regarding

I have joined the byju's learning program before four months .A mentor contacted us to join .I am also interested to learn so i have accepted to join ...I received a tablet from byju's and some study material.till now I have not attended any classes but they are always asking the payment to pay .we have paid the payments for four months..plz cancel this .we never ask to refund the money.so please cancel as soon as possible ..we are struggling...
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N
Nianil
Jul 26, 2021
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Byju's cancellation after 7 months

Address:byjus

I have bought byju's lerning programme for 6th to 8th classes for my daughter. Last 7 month paid the installment regularly without any delay. But now due to pandemic conditions and severe financial problem couldn't continue to pay the emi. During the joining time, my executive didn't say about their policy clearly. They said that, if I have to stop these courses, have to return the tablet and sd card. Then it will be cancelled. Moreover,...
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Nikita Menezes
from Mumbai, Maharashtra
Jul 26, 2021
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Relieving letter not sent

Address:Byju's Bengaluru

Relieving letter and f&f not completed even after submitting assets...
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nandini_1601_
Jul 26, 2021
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Ias

Address:Nagar palika colony baran,rajasthan
Website:Byjus.com

I provide byjus course 27 april provided tablet and 15 days later provide books i till recognize my family problem for finances so i can't pay emi for ias course byjus company force me to pay emi but i cant afford because my family condition is very poor i can't affordable course his mentor not discuss about 15 day policy. Byjus mentor force me to join the byjus course but i cant afford this course i am requested 20 days to cancellation but...
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P
priyanka1941
Jul 25, 2021
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Cancel the courses

I have received a tablet & byjus courses but my child is in hindi medium ans courses are in english so i can cancel the product...
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Address:143/4A, avvai nagar, Jagirammapalayam

I have taken 6to 8th std three year course for my daughter from byjus. Past 7 months I could pay the installments rs 5667 without any delay. In between so many problems related customer services and mentor services etc were there. But eventhough, I could pay the amount, so regularly paid those emis. But due to unexpected financial problems, we couldn't continue the payment, and requested byjus to cancel the course. But they are not agreeing...
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J
Jatins99
Jul 20, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Cancellation

No response after sale of Byzus Study package for 23, 000 INR. Now no response from BYZUS...
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D
Devendra 09
Jul 19, 2021
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Not received books and not paying attention

Address:107; Ashtvinayak nagar, Cirular Road, 107

Sir, here iam father of Devendra Ghuge
I have purchased the Byju's for my son for std 5th 6th and 7th last year also paid the money too.
I have yet not received the books of six std of Byju'S classes
Our mentor not contact to us
I am sorry to say that Byju's has not given attention to students which have purchased the Byju's
Pl do need ful to us for better performance
Thanking to you
Your's...
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R
R.RAJMOHAN MOHAN
Jul 19, 2021
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Class not taken

My son Byjus class join March
I was paid due still Now but class not taken single day till date wast my money I am willing cancelled my children class
I am not continue...
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K
Karishmakishore
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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Cancellation application

Address:Bangalore
Website:Byjus.com

We can't pay futher installment, so we need cancellation from byjus, do it fast in bank pur Sibel will affecting, it's our future don't spoil please cancel my application...
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A
Apoorva.K
Jul 19, 2021
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Service for cancellation and refund

I purchased this course of 7th and 8th classes for my brother.
Number +91-[protected]/ +[protected] which is being received by assistant manager Ms. Manasvi Natesh. We have already approached her alot many times since 6th May 2021 regarding the cancellation and informed her that we had received the byju’s package on 28th April 2021 and dropped the cancellation mail on 5th May 2021 and have been contacting her since then yet they...
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Suresh Dawar
Jul 18, 2021
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Registration cancel request

Mere dawara teen mahine se registration cancel karane hetu request karraha hu. Parantu abhi tak registration cancel nahi kiya gaya our mughse har mahine emi bharve ja rahi he.
Please sir punaha nivedan ke registration cancel karne ke kripa kare....
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S
Slum dwellers
Jul 18, 2021
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Charge of interest

Krishna Shinde who is economically backward was coerced by Mr Avi Srivastava, a sales rep of your company to buy a package. The parents were told that if 1 EMI was missed, there would not be interest charged. However the reality is very different. Rs 900 was charged to them.
After numerous calls the issue is still not resolved. We have helped the parents financially to pay off this interest. However it is very disappointing to the...
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D
Dhiraj Jagatap
Jul 17, 2021
Jul 17, 2021
This thread was updated on Jul 17, 2021
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Cancellation of order

Address:Kolhapur

I have mailed the details for cancellations of my order of tablet course I have not got any reply and the agent who sealed with me about the course is not providing sufficient information about cancellation and crew has not replied....
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D
denvir
Jul 16, 2021
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Not providing Refund

Address:Bengaluru
Website:byjus.com

I have taken Byjus JEE Main subscription, and i would like to cancel the subscription ( before the 15 days time period given by your executive), after multiple times contacting the support team there has been no response at all, i have been mailing since JULY 3rd. one of the executives even disrespected my daughter, which was completely unethical and the customer service doesn't help at all...
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M
Manish Vishwakarma 1991
Jul 16, 2021
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No Proper response on return request

Address:Bangalore

We have been requesting Byjus for return of the material and cancel the enrolment but we are not getting favorable Reponses.
We have contacted the counselor within the 15days of delivery of the material but he didnt inform us where or to whom to connect for same.
After tried alot we connected to Byjus call enter and now they say it is not possible to return and we can not take the request,
My question from Byjus is whey...
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