BYJU's Complaints & Reviews

Byju's — I have taken byjus...but not properly communication and just wrist...

Tue, Jun 8, 2021, 15:16 R VISWANATHAN wrote:
Dear sir

I have purchased course material for my son as per your seller or agent( Who is made selling with phone contact) not informed me 15 days only to return time. at that I asked him if i am not satisfied i will not pay further. he told you love it our material so don't think about that. Thatswhy i purchased.

after 30 days only i informed to cancel IT....

I took this course during class 9 and the councillor who sold this he told we can anytime cancel this subscription but now when we want to cancel, they are saying that you can cancel it only within the 15 days of trial.
We want to cancel it ASAP
Byjus, it's my humble request please don't play with our money it's out parents income and they will invest on the goodness o[censored]s. But when we don't want just simply return it. Don't...

I purchased this product 10 months brfore and during purchasing time the councillor fooled my parents by saying you can cancel it anytime.
I am now facing a lot of issues on it and now when I wanted to cancel it then they are saying you can only cancel it within 15 days.
Byjus, my humble request please don't play with our money. It's the earnings of our parents who are spending for our goodness and now when we do not need, please...

My first due date is 07/08/2021 but from 30/07/2021 continuously lot of persons from byju's finance department calling me and asking to pay immediately. I doesn't want to continue this so cancel this order. I have attached screenshot of message received on 01/08/2021 stating emi dated 07/08/2021 is overdue now itself....

I already informed Byju's to remove my number [protected] from their database. I keep getting calls from different numbers of Byju's. This time i got call from [protected] stating call from Byju's Headoffice. I informed that lady not to disturb again and again. She reply rudely that you will definitely get call from our end. It cannot be stopped. Kindly remove my number from Byju's....

Cancelation course and refund money...

I have purchase byjus 5th and 6th class learning cource for two childs for two years We Called Biju's Mentor Care Many Times But We Didn't Get Support From Any Mentor...

I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms shakshi contact but she told refund is not possible because already two months is over but i am paying 10, 000per month emi. Now i don't want above product because no body will responding. They are cheater. Please cancelle the application and refuno the...

Dear team

we have not received syllabus videos of byjus for 5th std according to ncert syllabus, specially for 5th std.

One month ago, mentor promised she will provide everything. But after 15 days mentor changed. Another mentor took ncert syllabu from my child but didnt turn back and not helped. Now we called, then got another mentor. How many times we have to explain them our issue and when we will get resolution...

I have joined the byju's learning program before four months .A mentor contacted us to join .I am also interested to learn so i have accepted to join ...I received a tablet from byju's and some study material.till now I have not attended any classes but they are always asking the payment to pay .we have paid the payments for four months..plz cancel this .we never ask to refund the money.so please cancel as soon as possible ..we are struggling...

I have bought byju's lerning programme for 6th to 8th classes for my daughter. Last 7 month paid the installment regularly without any delay. But now due to pandemic conditions and severe financial problem couldn't continue to pay the emi. During the joining time, my executive didn't say about their policy clearly. They said that, if I have to stop these courses, have to return the tablet and sd card. Then it will be cancelled. Moreover,...

Relieving letter and f&f not completed even after submitting assets...

I provide byjus course 27 april provided tablet and 15 days later provide books i till recognize my family problem for finances so i can't pay emi for ias course byjus company force me to pay emi but i cant afford because my family condition is very poor i can't affordable course his mentor not discuss about 15 day policy. Byjus mentor force me to join the byjus course but i cant afford this course i am requested 20 days to cancellation but...

I have received a tablet & byjus courses but my child is in hindi medium ans courses are in english so i can cancel the product...

I have taken 6to 8th std three year course for my daughter from byjus. Past 7 months I could pay the installments rs 5667 without any delay. In between so many problems related customer services and mentor services etc were there. But eventhough, I could pay the amount, so regularly paid those emis. But due to unexpected financial problems, we couldn't continue the payment, and requested byjus to cancel the course. But they are not agreeing...

No response after sale of Byzus Study package for 23, 000 INR. Now no response from BYZUS...

Sir, here iam father of Devendra Ghuge
I have purchased the Byju's for my son for std 5th 6th and 7th last year also paid the money too.
I have yet not received the books of six std of Byju'S classes
Our mentor not contact to us
I am sorry to say that Byju's has not given attention to students which have purchased the Byju's
Pl do need ful to us for better performance
Thanking to you
Your's...

My son Byjus class join March
I was paid due still Now but class not taken single day till date wast my money I am willing cancelled my children class
I am not continue...

We can't pay futher installment, so we need cancellation from byjus, do it fast in bank pur Sibel will affecting, it's our future don't spoil please cancel my application...