BYJU's Complaints & Reviews

I purchased this course of 7th and 8th classes for my brother.
Number +91-[protected]/ +[protected] which is being received by assistant manager Ms. Manasvi Natesh. We have already approached her alot many times since 6th May 2021 regarding the cancellation and informed her that we had received the byju’s package on 28th April 2021 and dropped the cancellation mail on 5th May 2021 and have been contacting her since then yet they...

Mere dawara teen mahine se registration cancel karane hetu request karraha hu. Parantu abhi tak registration cancel nahi kiya gaya our mughse har mahine emi bharve ja rahi he.
Please sir punaha nivedan ke registration cancel karne ke kripa kare....

Krishna Shinde who is economically backward was coerced by Mr Avi Srivastava, a sales rep of your company to buy a package. The parents were told that if 1 EMI was missed, there would not be interest charged. However the reality is very different. Rs 900 was charged to them.
After numerous calls the issue is still not resolved. We have helped the parents financially to pay off this interest. However it is very disappointing to the...

I have mailed the details for cancellations of my order of tablet course I have not got any reply and the agent who sealed with me about the course is not providing sufficient information about cancellation and crew has not replied....

I have taken Byjus JEE Main subscription, and i would like to cancel the subscription ( before the 15 days time period given by your executive), after multiple times contacting the support team there has been no response at all, i have been mailing since JULY 3rd. one of the executives even disrespected my daughter, which was completely unethical and the customer service doesn't help at all...

We have been requesting Byjus for return of the material and cancel the enrolment but we are not getting favorable Reponses.
We have contacted the counselor within the 15days of delivery of the material but he didnt inform us where or to whom to connect for same.
After tried alot we connected to Byjus call enter and now they say it is not possible to return and we can not take the request,
My question from Byjus is whey...

Dear Sir/Madam

Kindly arrange to cancel the course enrolled through mob no [protected] of my ward Stavyaa Singh as you have failed to start the class till now (today is 06/07/2021) and as per extra classes attended few days back teaching standard is not good.
I don't see any value teaching from you neither expect that there will be any in future. I am a typical middle class Indian who expects value for money in every...

I am Dhahir Hussain I am joined to byjus classes on January 13th for my neet preparation I expected more from your side but there is nothing in byjus because online classes is not a live class it is just a recorded class by this I can't able to ask my doubts directly with teacher and also the live chat is totally waste. I need only one from your side that is, "if you give me a previous online classes" I am get satisfied otherwise it is totally...

Sir,
One of your educational counsellor Naming ARKO...i am unaware of further details called me and used abusive, harsh language and even told me that I am bound to answer him with all his queries,

He was indecent, laughing & directing me to use one language,

He should to hold accountable for his behaviour & i am having such a pathetic experince with BYJUS ...even thid guy mentally harassed me & my...

मेरी कंप्लेन का कोई हल नही किया...

I have taken byjus course on 30th june and the entire course amount was 92000 out of which they made me use bajaj card to pay 32000 as downpayment and 60000 they converted as byjus loan. I got tab and books after a week but then i lost my job and i have never attended any of their classes or used their study material which is the books and tab i am requesting them that i cant afford the loan i lost my job i have not used any of your service...

I have taken byjus.. just worst...pl call me ..I will talk with u......

I have taken byjus for 4 to 10 and 7 to 10 cycling ...last year...and I am paying 4000 per month...but this year academic ..not responce from byjus mentor...customer care ..number ..I think it is wrong ...just I know ...we have done big mistek taken the byjus.....

On 17/06/21 i purchased the BYJUS LEARNING Program for my sister for standard 4. On 23/06/21 i requested for cancelling of my premium. The mentor's said to gives us few more days then you can cancel it, and we'll give you a discount of Rs13500. Now again i requested for cancellations and they are not responding to the request neither the mentor nor the counselor.
Please Give me Solution what should I do....

Worst customer service baijus team is having..I wonder how harsh their team are speaking to the customer..10th july 2:45pm I got a call by baijus and it was from their finance team and one lady was on the otherside.she was so rude and when I asked her is this the way you are speaking to your customer and asked her name.. then she put off the phone call..This is not my first experience from their side.....

I opted Byjus on May 12th, 2020. My EMI started on July 7th, 2020. My Monthly EMI is of Rs.3750. Each month on 7th the amount is deducted from my bank account. I missed one of my EMI on Sep 7th, 2020. That too I paid off on Sep 12th, 2020 through Gpay. I missed my 2nd EMI on June 7th which was my last EMI & my loan for 12 months to get ended. But due to lockdown & financial crisis I was not able to pay the EMI. Also, I informed this to the...

I have applied for BNAT Test, I didn't got 100% Scholarship. But A Teacher from Byju's Called me and told that I would be getting a discount. So after 2 Tests. The teacher told me take 2 Packages. 1 for my Son for classes 7&8 and another for my other son Class 10. He told me, in order to get the discount, I need to Pay Rs.10000 at that moment only. So I paid him the amount. I was told to submit the Details in 2-3 days, which included -My...

I am following byju's support team since last 10-12 days for refund process but they are not processing the and nor giving any info about when can I expect payment back....

I took tablet classes on the 2th June but I didn't like it so my consumer gave me live classes.I told him then that the validity of tablet classes would be completed in 15 days. But He says If you take Live Classes, the validity of your tablet Classes will start with it and end with it. So I took live classes.My live classes Started 5th july And I don't like Classes. So I send cancellation request.But company senior don't responding to me.br...

We subscribed for Class X (SSC Maharashtra Board) by paying Rs. 29000 on 01st July (Reference ID - BYJUS[protected],

We are not satisfied with the course content and the application, also your team is not coordinating when required any support they are just playing passing the ball,

Two lectures are held at same time, when raise a complaint we get information that it is technical issue which will be...