BYJU's Complaints & Reviews

Kartik ka Byjus pack 30 may ko complete hogya last EMI ka msg bhi aaya phir bhi due bta kr june me bhi installmaent li gyi hai, jbki koi bhi installment pending nhi hai sbhi time pr online pay ki gyi hai.aapse request hai ki june me jo extra emi li gyi hai usko wapas kr k isko close kiya jaye.aapke counseler se maine pahle bhi ye baat batayi thi phir koi action nhi liya gya n hi mujhe apne account k baare me jaankari di gyi...

I am Sarthaki Saha, student of class 6, CBSE.I subscribe bujus classes for 1 year and accordingly I have attend Byjus classes April and May, 2021.But unfortunately after 30th May, I am unable to attend classes and app is showing Subscription expired whereas I have taken one year Subscription ie till 2022.
In this regard so many times I have communicated with my mentor and other associates including technical department but till it...

1) I applied for 24 month of EMI on my Axis bank credit card and Mr. Dev confirmed me on call and whatsup that same has approved but as per you still it's on 12th month emi. False confirmation by Byjus.

2) He confirmed us that on daily basis there will be a live class of 45 mnt scheduled but some one (mentor)called and he told that he will not take any class. Again false information by Byjus.

3) Since last 3...

Ggggg...

1) I applied for 24 month of EMI on my Axis bank credit card and Mr. Dev confirmed me on call and whatsup that same has approved but as per you still it's on 12th month emi. False confirmation by Byjus.

2) He confirmed us that on daily basis there will be a live class of 45 mnt scheduled but some one (mentor)called and he told that he will not take any class. Again false information by Byjus.

3) Since last 3...

More than a month im calling and not got even a single positive solution from any of your staff.
i have already said my want to return the product and good before the 15 days trail period but till no proper response and even no appropriate person call us
Hope you just want to make Money from customer so just dragging them till the due date....

I have taken a course for my brothers in byjus before 6 months, firstly byjus salesperson told us that they will provide online classes every day as well as recorded classes, we thought they provide one classes every day, after that they provide only recorded classes, this is fraud happened with us, we don't want to continue this course, want a refund and I will send their tab to byjus address, in last month, they asked us to pay emi money,...

I have taken byjus on March 11th 2021 for my son 2nd to 6th standard... The counselor said they provide a best mentor support for my son till 5years but it has been 3 months no mentor support till now... In this covid pandamic situation I'm not able to pay emi I request for a cancellation because as they promised they did not appoint any mentor for my son... So please help me out of this want cancellation....

I'm Father of student Mimansa Chowdhury. After three months of giving payment mentors stopped contacting the student. I want to stop the installment right now from this July month whatever I paid Byjus refund it and take the tab, bag, books whatever you gave us. It's a kind of cheating in the name of student. We are not satisfied with the teaching process....

Hi iam easha my tab is broken recently you can replace the...

Sir please my byjus kit cancel karana chahta hu please sir mera paisa refund kar dijiye...

I applied for refund 3 months back within 2 days of receiving the tablet course. I have been calling them day in, day out during these 3 months but of no avail. Every time I call them, they say 'will call you within 4 hrs'. But most of the time, I don't get a callback and when I do, they repeat the same thing ' we are working on your request'. I am mentally drained out and feeling exhausted chasing them for my money. The course was worth...

I have taken a course of three years 10th, 11th and 12th from byju's For fee of rs. 75000. which is taken by me in 1 year only.
Now i completed my 10th class form Byju's tablet and it was fine because your course was in both the languages.

But when i started 11th class, i find that videos are in English audio only.
Which is very very hard to understand for me i am living in a vilage where no English tutor even...

I am the brother of Krishna Gupta he subscribed to the Byju's Course for Class 11th and 12th which include both live sessions and Video Lectures.
Its complete package cost is 121000Rs. It's going to be a month now.

But now he got admitted to the best Chandigarh School. Like every parent our parents, also want Krishna to study in a good environment where he gets good personal attention for his academics.

As...

I have paid byjus subscription for this year along with tablet on 01.06.2021.but till now i didn't receive any message or email confirmation from byju regrading my order and their is no tracking details about when i will receive it, if call byjus the call goes to the mentor, he never response, the customer call number says you will get a call back after 15 minutes but no one turns, when i personally called the mentor and inquired about my...

I am a subcriber of byjus they told me we give live class . Then when i got the tablet, it was same like byjus some maps and something are only there. Then after two months my mom got mad and called them. They said that we send plans every month. Then after the call we get much eMail on the date like may and june
After the call. Then my mom scolded me. It's 2 months using byjus. But i want to cancel my program its to bad i want all...

My Daughter Nikita C is been registered for

Her Class days were Monday/ Wednesday / Friday. But it got changed automatically to Tuesday / Thursday / Saturday about 4 weeks back. She tried to resolve her self talking to mentor, but it didn't get solved. Subsequently, i spoke to few people including the people who handled the admission. But none can resolved the issue till date.

Now its been showing as subscription...

One of the representative of byjus ( Mr Sriram) had visited our place for promoting the byjus online classes product for 11th and 12 th std. on 14th of feb 2021. He explained us every thing regarding the product. As our child was studying in 10th std.at that time of period we told him that we will pay the fees on the same day ie 14/02/21 but the 11th std classes we would like to start in the month of may ...so that her 10th exams will be...

Dear Sir / Madam

This is Mohammad Subhani Parent of MD Abdul Kareem Moinuddin & Victim of your Byjus poor practice's.

Mr. Hari Sai Krishna Valluri (Mentor / Marketing Guy/Counselor or Some thing else)... he never presented his full style address., Approached me on 11th June 2021 & asked us to join in a Zoom Meeting so that he can explain about Byju's which parallelly benefit our children to have better educational...

I requested you to cancel my neet 22 tablet learning program within the time period on phone call & by mail, 4-5 days back..Since then after I am regularly calling you, but nobody is giving proper clear cut response about cancellation..I am worried now that After 2 - 3 more days you may tell me that you are delay for cancellation now..So you requested again & again that cancel my neet 22 program & get my money be refunded soon..shahikumar...