BYJU's Complaints & Reviews

The company didnt provide the services such as mentor support and the videos are not upto the level, and due to covid we are financially poor to pay the EMI now, but they are forcing us and threatening us to pay the EMI, please help us to stop the EMI...

Dear Team

This is Rathinavel from Chennai and I am here on behalf of Miss. Yashi (Loan no: [protected]) .

I am writing this mail my hardest time with Byju’s team during this Covid-19 pandemic period

She has enrolled (Forcefully) in Learning app program by your executives, Mr.Rupesh (Mob No: [protected]) one of your executives approached us to convince and get into this program, He also spoke...

Dear Team
Please note I had opted for Byju junior for my kids Mihika and Mishika Bihani...but as explained to us during our initial interaction byju service was not to that mark...thus we opted for refund procedures and then each any every person who promised for service like Sahil, Samrat and Puja no body is taking ownership and no one is coming to support...infact I mailed in [protected]@byju.com but again no answer from there too...is...

I have trying to reach Mr. Venkat (Manager) and Mr. Subramanyam (my councillor) who approached me for Admission ) I have a few concerns which is not being solved till date after paying the full amounts for BYJU’S.. I have been following up with Subramanyam regards this issues but he is least bothered to solve my problems rather he blocked my and husband’s number. Many things were told to me at the time of taking admissions for BYJU’S...

Dear Team
This is Rathinavel from Chennai and I am here behalf of Miss.Yashaaswini (Loan no: [protected]) .
I am writing this mail my hardest time with Byju’s team during this Coid-19 pandemic period
She has enrolled (Forcefully) in Learning app program by your executives, Mr.Rupesh (Mob No: [protected]) one of your executives approached us to convince and get into this program, He also spoke with student but she...

Hi I had taking early learning product from byju for my son 5to6. But he is not able to follow it up or understand it properly and not able to get it properly. Only watching videos and not able to understand. Its been a month now and form last week onwards we are trying inform teh byju its not worth for us as its not giving us result and not able to follow as well. its waste of money for us to keep now and i had taken loan to get this product...

Hi I had taking early learning product from byju for my son UKG. But he is not able to follow it up or understand it properly and not able to get it properly. Only watching videos and not able to understand. Its been a month now and form last week onwards we are trying inform teh byju its not worth for us as its not giving us result and not able to follow as well. its waste of money for us to keep now and i had taken loan to get this product...

Hi,

I have been following up on the cancellation since 45 days with the Senior manager Manasvi, she is just giving false promises and zero transparency with the way things are being handled, she keeps me blinded on what is happening with the cancellation, the loan department which is not Byjus arw behind me to pay for services that im not using and due to the cancellation delay that is being caused by Manasvi im being tortured...

I purchased Byjus product in January. We hardly used it for 15 - 20 days. After two months, I asked them for cancellation as it is obsolete paying money without using the product. But no help received, I was forced to pay 3 months installments. I have dropped many emails and also had long conversations with mentors and senior manager as well but they end up telling it is not possible and it is your problem if you are not using the product....

I have asked byjus to cancel order due to an emergency and email to representors and byjus support team, to refund the amount which i paid 5000, but no response yet

kindly assist if you can

I have sent email to below ids but no reply from them,

mekha.[protected]@byjus.com
nikita.[protected]@byjus.com
sai.[protected]@byjus.com...

I have been asking for a refund for 2 months but they are not providing it and now I am fed up with the company. mailed so many times and called so many time but no resolution. every time they says that there team will call in 15 mins but nobody calls.

mail id -
REF id - BYJGP[protected]
BYJGP[protected]
ORDER ID[protected]confirmed)
[protected]confirmed)
MOBILE - [protected]...

Because your man has come was shayank saudha tell us for fees give amount and now telling us 7 thousands
You have to pay for emi we didn't the exactly amount so pls give me my money and cancel the from Byjus and give our money...

Sir, I am chasing / fighting with byjus from Last 3 years to process my refund and clear the dues of Capital Float from whom Byjus had made me Finance my course.

Wonder to understand that such a big company doesn't have provision to reply on Mail in Writing and only communicate thru tele call, VERY SURPIRSED

Weekly twice I send them Mail reminder but all in VAIN, they never reply on Mail.

Please...

They called us and told my son is selected through scholarship..They told us to deposit 5000rs ..My children didnt liked their way of teaching, they are giving just recorded lectures and all their promises were fake... The tablet didn't had my son syllabus... They called us and tortured to pay emi ..we paid 1 month emi.. So I want to cancel this course... We told them to cancel but he didn't response our call nd text.. They delayed time and...

At the time of first counselling, Mr Harsh and Ms Roshni were there on the zoom meeting and after initial brief I have asked if the classes are being conducted along with school syllabus? Mr Harsh replied me back with affirmative answer saying the mentor will be in touch to do the needful. I was quite resistant for EMI payment as I know the EMIs like you get all the money from my credit card and then credit card company collects in instalments...

Byjus sales person Mithunnath K S called and informed about the 35 online class for CBSE X class with the payment of Rs. 2000/-. He forced us to pay immediately as the class started next day and he will send the schedule of the class after the payment. Even after repeated reminder
for two to three weeks he did not sent any schedule and i complained to the customer care (Case number is[protected]Byjus complain no : _00D2w3yRgl._5002wEB0aS:ref)...

We have taken 2 year course and this is our 2nd year, but the tab fell down and broke, pls help us with us with replacement, otherwise, it will be a waste and he will not be able to attend the course...

I bought a learning app bujys. Byjus mainters did not fillfull what they promised. Due to this reason I cannot pay EMI on due date
I am Riya Narayan
Captial flot account number BAN18E0022915
Loan type c
YOU had given a complain agaisnt me to RBI
I have cleared all EMI Of captial flot
Please take back your complaint from RBI....

My daughter Jane mauryan is not satisfied with your offline teaching program as she has no interest in watching learning process neutrally. I have got registration in April and also my trial period has passed. So please my humble request is that my money should be refunded to me in time so that I may arrange an offline teacher and she could continue her studies. My counselor is priyal Singh and her email address is : priyal. [protected]@byjus....

BYJUS TICKET NO. 17138264, DATED[protected]
I purchased byju's premium course for the name of my daughter AASTHA RATHORE for class 4 to 12 and paid Rs. 108500/- on 26.04.2019 from Byjus Employee Aastha Shukla Employee Id no. 21816433
My Registered mobile no. [protected] and email id is [protected]@gmail.com
we try to upgrade the course materials from class 5 to 6 in Tab but we are not able to upgrade code error during occurs.br...