BYJU's Complaints & Reviews

Already I have sent message about Byjus on April 1 and April 4 but they are not considering our situation. Now kindly help me how to return the product (tablet and study materials) to them. My previous complaint ID are 2845837 & 2848229. I want a correct solution and this was the last message I have sent to cancellation department but not giving proper response.
Sir
My wife has enrolled in Target 2022 IAS. I have informed you...

I purchased the tablet with the course for 3 years from byjus with refund policy they said even tried multiple times calling and mailed they are not responding .
even they proceed the ecs from bank and i have charged 2600 as bouning charged and now i am facing financial issue and student not like the program at all .
they are cheaters after taking money they are not responding....

Since Dec-2020 I have sent a request to cancel my child course package and stop ECS for future all due to Corona conditions and mother-in-law expired in sep-20 and my left my job of Kanpur UP return to home Kerala.
As I have request to customer care for cancellation of product and after getting confirmation I will return back the Byjus property etc. due to financially situations is poor at present but till today the finance peoples...

I bought Byjus trial pack for class 8 on 25/03/2021 via my transaction ID [protected] but I don't received any OTP as my registered number is of Thailand to start my learning.
I wrote an email regarding this problem at [protected]@byjus.com on 28/03/2021. They give the reply that they have arranged a call back from concerned department within 24-48 hours and my request ID is 16458887 but no call back had received till date.
At...

I have already made a complaint about Byjus on April 1st. My mobile no:[protected]. I didn't receive any mail regarding that. Kindly do the needful. I have entered the previous mail complaint status I'd 2845837 along with this mail.
Thank you...

Byju's Ticket Number 16431542. I have 2 accounts from Byju's 4eigered with my email ([protected]@gmail.com) and Number ([protected]) One for my son which is 3 year Disney Byju's subscription for grade 1-3 for which I had paid INR 57600. Second account is for my nephew for grade 8 & 10 for which I have paid 48000. Byjus mentor or support team cannot locate my son's account and are not giving any resolution or a refund s of money. I have...

Dear sir I have talked to one of your employee. Who pretend to be the employee of your company and talks in irrelevant manner and abusive language .His name is Arpit Gupta who is unnecessarily calling and disturbing me . Once I disagreed to the terms and conditions provided by him and I am not at all interested in any of the course .I clearly said to him then also he is calling and disturbing through various phone number and doing watsaap...

I have taken a course from byjus, as per the policy of byjus I have cancelled the course within **days and I have sent back the product to byjus, But its been 2 months byjus has not refund my amount which I have paid as down...

I have taken a course from byjus, as per the policy of byjus I have cancelled the course within **days But its been 1and 1/2 months byjus has not refund my amount which I have paid as down payment and they are calling me to pay EMI from past * months...

I have taken a course from byjus, as per the policy of byjus I have cancelled the course within **days and I have sent back the product to byjus, But its been * months byjus has not refund my amount which I have paid as down payment and they are calling me to pay EMI from past * months...

I have purchased Target 2022 IAS from Byjus on February 2021in Chennai office by paying Rs.8000 through DCEMI for my wife. She is working and the Byjus person said only 2hours a day is enough to study daily. Once we received the Tablet and called Mentor, that person said its necessary to spend 4 hours a day. The same day we called the person who gave counselling to us but he didn't pick the call. She somehow managed to study but after 20days...

Hi,
Im when i see their ad, I just want to download the app to check what they have.
Later i think i dont need this app, and unistalled it.
after some months, they started to call me daily to buy their monthly plans.
I told them everytime im not intrested bt they calling me again and again.
Even im not yet married, Everytime they asked my children name, Wife name and school name.
How to stop...

I was opting for IAS Tablet Course for 3 years . I paid the registration fees of Rs 10000 and didn't proceed further because I didn't want to share my documents. I want my registration fees refund . I don't have an order id and my counsellor didn't send me a transaction id . I have filed a consumer complaint at the national consumer helpline number. I paid the fees on March 27, 2021 . If my money is not refunded I will definitely move to...

I have already send many times of mail to the support team of byjus. but confirmation is still awaited of above subject . At now I am again saying to cancel my course immediately and collect the tablets plz. and send me a confirmation for above matter through mail. At present time the learning programme which is installed from byjus in the tablets is closed so that the children are not use/reading in tab. which is provided by byjus. so pl....

In classes at 3 PM and 4:15 PM, the live chat is always disabled. Please help.

Thanks
Kunsh...

BYJU'S counsellor (MD EHTESHAM AHMED) came to our house and convinced us to buy the product ( which includes study material from class 8 -12 NEET/ JEE both). I paid rs 10900 cheque for registration and of emi...and the EMI for the month of march has been deducted despite getting not registered in BYJU'S and not getting the products..
Very sorry to say that it is of third time I am complaining for the 3rd time...please take necessary...

Their salesman visited us in december 2019, we got trapped in his words, we clearly instructed him to cancel the subscription but he didn't, he stopped responding to calls 1 year had passed and they destroyed our CIBIL and they charged a penalty too all because of their employee's neglegance, please help us...

When I studied about Byju's app, Founder of Byju's and the their journey I am so impressed. Think it will deliver good value all their products and services. But the things are different.

One day I received a call from their counsellor told me my child is selected to a scholarship and arranged a zoom meeting. Then he take some on line tests. After all he introduced their product. If you are not satisfied the product you can...

Online coaching for +1 and +2 for my son KARTIK MONGA was agreed for an amount of Rs.32, 500/- by Mahima madam (on behalf of Byjus). The amount was to be paid through EMIs funded by Bajaj Finserv vide loan agreement No.424 REM 82730168 indicating gross loan of Rs.38, 400/- (as against the agreed upon amount of Rs.32, 500/).
EMI of Rs.3200/- per months (for 12 months) commenced from 2nd September 2018 and concluded on 2nd September,...

I was purchased the product three or four months back till and i have send many times mail to support byjus team regarding course cancellation and also contacting telephonically many time but no responce from tem byjus . I again requested to yuo plz cancele my course and send a confirmation of above matter through mail ...i am highly oblige...thanks....