BYJU's Complaints & Reviews

I have Registered for BYJU's IAS course on 16th OCT in emi with an initial amount of 10, 000 but now I am unable to pay for it, So I want to cancel this course...

I opted for IAS for 3 yeras and was told I will have 15 days to evaluate the kit. Now despite multiple follow-ups, my study materials were delivered late, i.e, on 5th Jan 2021. I took 7 days and reached to a conclusion that it's not of any significant help to me. Hence I requested a refund on 12th of Jan. Since then, I have been constantly contacting Byju's, receiving inappropriate response.

I want this course cancelled as...

Byjus has agreed for refund of my money through mail and now not responding to my refund request. Request no. 11287723...

I have called byju's support a lot of time saying that I byju's is not helping anymore, and also I can't afford the emi payments. Deactivate my loan account, I'm not using byju's anymore...

From last three month I have been telling them to cancel my ias course but they are threatning me and calling me daily and forcing me to pay...

I had pursued ias course from byjus but I have requested them to cancel my subscription but they are not doing so and forcing me to pay emi and to study from them they are troublling me and my family they are not cancelling my subscription and forcing me to pay when I don't want to pursue ias...

Sir,
My friend G.Venkata Rathnam had opted for BYJU's subscription in his son's name G. Srinivasa.(studying in +2 Maths stream) He took the annual subscription during the month of September 2020. He had paid Rs.5000/- for the TAB and an EMI of Rs.3916(Rs.4083/- including taxes). He had been paying the EMI on 7th of every month till January. During Corona time, due to lock down the subscription was useful but now, post covid times...the...

This is not good . It will provide bad that if I score good at byjus and I want to send anybody I will screenshot and give but it is not allowing to do screenshot how we will share I know only in quiz I can share but in others how I will do please co operated .

Thank you...

I purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms Monika contact but she told refund is not possible because already two months is over but i am paying 500 per month as EMI . Now i don't want above product because no body will responding. They are cheater. Please cancelle the application and refuno the amount.br...

Sir, as already requested to your kind self so many times, that our agreement with Byju's may kindly b cancelled at an earliest, any proceedure for the same may kindly be intimated to us at an earliest..thanks sir..
Yours sincerely,
Mushtaq Ahmed Ahanger
Father of Zuha Mushtaq
Phn no: [protected]...

The staffs members of byjus are avoiding my request of cancelation of the course (11 th and 12th Jee) although having in still trial period only .So basically they are trying to postpone my request till the trial period ends .
The tablet from byjus was delivered to me on 17th Jan 2021 and Today's date is 29 Jan 2021, So i am still in the trial period (As they have 15 days of trial ).

Since I can't edit the attachment...

I have ordered for 5-7 course on Feb 2nd 2020.
Paid 7500/- as token amount.

I cancelled the course as I changed my mind before the delivery itself.

The order got cancelled but still the amount of 7500/- is not refunded.
I even contacted the customer care number 40+ times.
But the response is zero....

Tablet is not working given by the byjus
Because of it I have lost many days...

Dear Sir,

When I bought the BYJU package in January 2020 I was not given the option for one on one session. I was told that it was part of package and I am getting 40 sessions free which will be flexible. I can take anytime. Then sessions started expiring. So my sales guy talked at back end and told me that it won't expire for me as he has taken special permission. Then covid started and schools closed then summer vacation....

My son Sangik Ghatak is a student of Adamas International School Kolkata. He had received invitation to join BYJU's Discovery contest and attemd the contest.
Today, we have received call from BYJU agent [protected] to attend a councilling session at 6PM through Zoom. They had send the link. But due to urgent class of Abacus, my son cant able to attend the session that we informed BYJU person while he calls on 6PM.
But at 7:08...

I have to cancel the subscription, order id[protected].i have already complained to your finance team also sent mail but finance team told me to pay last EMI of month of Dec-2020 then it cancell .so now I paid your EMI amount of month of Dec-2020.so please now cancell the subscription ....

Sir I received the product on October 10th and the 15 days were over then I will say to every I am not pay the EMI because my home condition is poor and I am not pay the amount of EMi because we can't effort that but anyone not say anything or they were saying the products was not refund. plz do anything.This not a way...

I have Byju subscription for my kid and due to some reasons, I am not able to continue paying. They did not inform me that the payment is on loan and auto debit is also mandatory. This is straight FRAUD to parents who are mostly not informed clearly of the process.
I called them several times but they don't help.
I have been not using there product for last few months as well.
I request to take serious action against...

Please cancel my Byjus course because we can't pay the Emi My home condition is poor .plz cancel my Byjus course...

I purchased one byjus product for my daughter in the month of may 2020 with loan. I then purchased 2 more products for my relatives from my bank account but as soon as it reached us we decided to not keep them. I called the sales person who gave me the product he told us that emi wont get deducted and we can keep the tablets. We trusted him and couldn't notice that emi was still getting deducted from my salary account. After 4-5 months when...