BYJU's Complaints & Reviews

Hello,

My name is Ankita Rajput. I had enrolled my brother Krishna Rajput for Byjus Online subscription. I am absolutely dissatisfied with the course and services provided by Byjus. I have had terrible experience dealing with the Byjus mentors and staff ( Ex. Fatema who has been absolutely rude, Shruti who is least bothered and Team Manager Kirti ).
Its been 2 months we have asked for a cancellation but no response.br...

Akshita Rathore d/o ghanshyamsinghjodha
My installments completed in October 2020
So please send me no dues certificate
I am already requesting again and again on customer service
But no response
So humble request
Ghanshyamsinghjodha.[protected]@gmail.com...

Hello,

I had booked 1 month trial class @ Rs 2000 - ORDER 2930 -

Due to the format of course purposed by Byjus and feedback I had received, i had requested the cancellation and refund of course even before the first class was to start of the course .

The core issue was the course chapters for student was not to my expectations.

Byjus team have verbally confirmed there they do...

No not at all don't go for byjus I am a student of class 11+12(IIT/Jee) Here are the reason:
1. It provides u recorded class ( not live classes) Cost - ₹75000 which include [class 11+12+IIT JEE slyabus +Cengage Books+ Tablet 10 inch]
2. It's has live classes but for that u have to pay ₹50000. Here u will not get any class 11+12+IIT JEE slyabus recorded classes . Also u will not get Cengage Books and 10 inch tablet.
3....

The video lecture is too short not cover full topics and speed is slow, the pdf language is difficult, english and hindi classes are missing and books also missing .the counsellor donot pick phone call, i want to refund my money....

I've been receiving abusive msgs from one of byjus no. I don't know who the person is but the language he/she is using is terrible....

I had requested for cancellation, even before receiving the product(In fact with in a day). They had told i will receive the product within 8-10 days, but i received it with in a day.
Even after receiving the Product the Sent an email requesting the cancellation, They called and asked for the reason, I explained the reason. They said they will process. I sent mail to follow up, they gave refrence number " the ticket number is 14472067"...

I have called their support for more that 10 times from last week. No response so far....

Hi, I want to complain about the manipulative attitude of the byju sales people. I enquired about what books I've to buy for upsc course and nothing else. But then I kept receiving calls from one byju counsellor Nivedita Singh manipulating me to take up their ias course. Kept pressurizing me to buy until I made the payment for registration fees of 5000. And then I was asked to share my bank statement of which I wasn't informed earlier. Kept...

It is for your kind information that one of your counsellor of Kolkata named Md. Asif fraudulently mislead me to admit my child miss Nadira Yasmeen in online classes of your company and mislead me that if the classes are not up to the mark you can discontinue the course at your own will after a fortnight or next month.
I did not find your online classes up to my expectation and my child miss Nadira Yasmeen was also not satisfied with...

I have bought your course on 28th November through Mr Souvik Jana your coordinator and have given the delivery address to Arunachal to him through our whatapps conversation. But unfortunately he had delivered the product to Manipur, now the product is stuck in Manipur. Please solve this problem at the earliest.
Thanks
Tom Chirom...

It is for your kind information that one of your counsellor of Kolkata named Md. Asif fraudulently mislead me to admit my child miss Nadira Yasmeen in online classes of your company and mislead me that if the classes are not up to the mark you can discontinue the course at your own will after a fortnight or next month.
I did not find your online classes up to my expectation and my child miss Nadira Yasmeen was also not satisfied with...

It is for your kind information that one of your counsellor of Kolkata named Md. Asif fraudulently mislead me to admit my child miss Nadira Yasmeen in online classes of your company and mislead me that if the classes are not up to the mark you can discontinue the course at your own will after a fortnight or next month.
I did not find your online classes up to my expectation and my child miss Nadira Yasmeen was also not satisfied with...

Education not satisfactory and for the refund they are not giving response. I received Byjus tablet on[protected] and the same is not up to my staisfaction so I drop mail for its return on[protected] and besides giving many reminder and mails not get my refund still i.e.[protected]. I have all mail of this communication.

Byjus at the time of product demo your authorised person Mr. Akash Mahajan commited many things but i have...

Sir In my last Email I have requested for cancellation of subscription taken for my two kids with immediate effect as even 15 days trial classes have not been initiated. But after I have sent a Email, I have received a call and they provide a assurance to give a 7 days time . They will assign a best mentor to children and make them aware about the materials and learning system of BYJU’S. I have also requested not to charge any EMI from...

Hi. I am Jaswinder Singh from Amritsar. I have taken subscription for two children Harsimran Kaur and Arshdeep Singh. I have given Rs 5000 for trial classes for 15 days and all account details for EMI deductions if I want to continue after trial classes. But after receiving the material after whole month trial classes have not been initiated. This week three four classes have been initiated. But my children are not interested in continuing...

Dear Team,
I had availed a online Education classes through Byjus.com but the education quality is not quality which was promised by Byjus company. Now I want to refund all the assets and want to close the ECS Mandate which is still pending. Several times I have contacted with byjus customer care team but not received any proper response. Requesting your concern into this matter and close the ECS Mandate for future reference.
Student...

Stop messaging me iam getting iritated i dont use it i left a year ago
STOP MESSAGING ON THIS
[protected]...

Sir my daughter's lenova byjus tablet was broken by mistakely in my place there is no centers of lenova tab so I request u to recover my daughter's lenova tablet we will pay u the payment of your work please try to understand and help us sir my daughter have to prepare for competitive exams.. we very difficultly payed the amount for that subscription...
Please help us...

I've purchased a product from Byju's on 06th September 2020. I've paid INR.5000/- as advance and rest of the amount as EMI on 12 month tenure. Total course is for INR.25000/-. Now I'm on a financial crisis and I don't wish to have the product as well. I don't want the product & I don't want a refund for the paid amount or I don't want to keep the product. I want the ECS automatic payment to Byju's has to be stopped from December 2020. I don't...