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[Resolved]  Byju's — Byju upsc tablet

Their customer service is of worst quality. They have no people who can resolve the issues & these people keep shifting blames on one another - in fact they are incompetent to resolve any issue & if issue is technical, you can call these people fools. They have taken money & tablet provided by them does not work. They have shown no urgency to even collect the tablet & rectify the problem at earliest. In fact, they wanted me to dispatch the tablet immediately on a sunday when all the offices were closed. However, they have been unable to pick this tablet up for rectification in last 48 hours. They ask you for money, expect you to run pillar to post while these fools play with your career sending you non-working stuff. I have no time to provide further details. If this does not resolve the problem, i will post details after two months. Exams are due in 2 months & they are sitting relaxed as if they have no responsibility. This company is a cheat.
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Complaint marked as Resolved May 27, 2016
problem has been resolved by two of their employees : Mr. Raju from Think & Learn & Mr. Navin Reddy in 3 days.
Complaint comments  4 Comments     Updated: ShareTweet

Comments

None of their representatives knows anything. Interacting with them is a total waste of time. They are also spoiling Byju's name.
problem has been resolved by two of their employees : Mr. Raju from Think & Learn & Mr. Navin Reddy in 3 days.
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Jagrati Agarwal's reply, Jan 28, 2019
Who are you byju Marketing person coz others are saying it is the worst app. My experience is also worst none of their representatives pay you attention and you say good about it. Please don't fool innocent people. Be genuine and true to your conscience at least. People earn money with a hope of getting better not like this to waste
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Even poor is better than these worst people. They are not worried at all for their negative reviews. All those who are fooled by them please check Google you will find better understanding of concept than what these tools are providing. They will take your money and will not listen to you. If you don't trust see they have got 839 complaints which are telling byju is fraud and I guess other 500 positive reviews must be thru Online marketing tactics of theirs. Please don't waste your money read reviews first and then buy

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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    2262
    Pending
    0
    Resolved
    1301
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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