[Resolved] Byju's — Byju upsc tablet
Bangalore, Karnataka, India
ThThink & learn comp
Their customer service is of worst quality. They have no people who can resolve the issues & these people keep shifting blames on one another - in fact they are incompetent to resolve any issue & if issue is technical, you can call these people fools. They have taken money & tablet provided by them does not work. They have shown no urgency to even collect the tablet & rectify the problem at earliest. In fact, they wanted me to dispatch the tablet immediately on a sunday when all the offices were closed. However, they have been unable to pick this tablet up for rectification in last 48 hours. They ask you for money, expect you to run pillar to post while these fools play with your career sending you non-working stuff. I have no time to provide further details. If this does not resolve the problem, i will post details after two months. Exams are due in 2 months & they are sitting relaxed as if they have no responsibility. This company is a cheat.
Complaint marked as Resolved May 27, 2016
problem has been resolved by two of their employees : Mr. Raju from Think & Learn & Mr. Navin Reddy in 3 days.
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