Submit a Complaint
Education
BYJU's

[Resolved]  Byju's — Byju upsc tablet

Address:Bangalore, Karnataka, 560095
Website:byjus.com/ias/ias-prep-tablet

Their customer service is of worst quality. They have no people who can resolve the issues & these people keep shifting blames on one another - in fact they are incompetent to resolve any issue & if issue is technical, you can call these people fools. They have taken money & tablet provided by them does not work. They have shown no urgency to even collect the tablet & rectify the problem at earliest. In fact, they wanted me to dispatch the tablet immediately on a sunday when all the offices were closed. However, they have been unable to pick this tablet up for rectification in last 48 hours. They ask you for money, expect you to run pillar to post while these fools play with your career sending you non-working stuff. I have no time to provide further details. If this does not resolve the problem, i will post details after two months. Exams are due in 2 months & they are sitting relaxed as if they have no responsibility. This company is a cheat.
Was this information helpful?
No (0)
Yes (0)
May 27, 2016
Complaint marked as Resolved 
problem has been resolved by two of their employees : Mr. Raju from Think & Learn & Mr. Navin Reddy in 3 days.
Complaint comments 
4 Comments

Related BYJU's reviews

[Resolved]Byju's - Regarding EMI cancellation[Resolved]Byju's - I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282[Resolved]Byjus - Not refunding my money as per commitment made as well not cancelled my loan*[Resolved]Byju's - Not receiving study materials[Resolved]Byju's - Request for Refund admission fee
View all 4168 BYJU's Reviews

Comments

None of their representatives knows anything. Interacting with them is a total waste of time. They are also spoiling Byju's name.
Reply
problem has been resolved by two of their employees : Mr. Raju from Think & Learn & Mr. Navin Reddy in 3 days.
Reply
Best ias coaching in bangalore
Global IAS Academy in Bangalore provides the best IAS Coaching for Indian Civil Services Exams, UPSC Exams, IPS, IFS & Other Competitive Exams in India. Join now
www.globalias.in
Reply
Jagrati Agarwal's reply, Jan 28, 2019
Who are you byju Marketing person coz others are saying it is the worst app. My experience is also worst none of their representatives pay you attention and you say good about it. Please don't fool innocent people. Be genuine and true to your conscience at least. People earn money with a hope of getting better not like this to waste
Even poor is better than these worst people. They are not worried at all for their negative reviews. All those who are fooled by them please check Google you will find better understanding of concept than what these tools are providing. They will take your money and will not listen to you. If you don't trust see they have got 839 complaints which are telling byju is fraud and I guess other 500 positive reviews must be thru Online marketing tactics of theirs. Please don't waste your money read reviews first and then buy
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4168
    Pending
    0
    Resolved
    1427
    View all 4168 BYJU's reviews & complaints
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information