Cadbury India — Ref # 833563 Worms in Cadbury Celebration box | |||
I belong to India Pune. This case happened in June 2013 where there was a worm in the Cadbury Celebration box and i sent the below email but nothing happened except the executive collected the box from my place for investigation and said sorry. With extreme disappointment I would like to inform you that I found a worm in one of the pieces of rich dry fruit chocolate celebrations pack. I have attached photos with this email. I have also taken videos but due to size constraint i could not attach them to this email. This is highly unacceptable from a brand like Cadbury. This is awful and this event has made me conscious from buying Cadburys going forward. Response From Cadbury Consumer Relations - Ref # 833563 Batch Code: F20908B Pkd.: 08/09/12 Was this information helpful? | |||
|
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.
Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell