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Mondelez India Foods / Cadbury India Complaints & Reviews

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Updated: Feb 17, 2025

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Good! Mondelez India Foods / Cadbury India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Mondelez India Foods / Cadbury India step up their efforts to fully resolve all complaints 👍

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Mondelez India Foods / Cadbury India reviews & complaints page 77

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Address: Jaipur, Rajasthan

I bought two chocolates today packed on 04/14- and in that I found small eggs like thing of some xyz species and without looking at it as we trust brand cadbury my brother ate some, now we hope that nothing bad happens to him. Please suggest what should I do, Can I expect an action from your side or do I need to take the stuff to local media and put it all on social media....

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Address: Ludhiana, Punjab

Dear Sir I purchased 6 pcs of Cadbury Silk, from Mani Ram Balwant Rai, Ludhiana. few days back, its quality was totaly bad, it was tasteless. the retailer refused to change it. please look into matter and revert. Thanks Puneet Goyal 633, Mandi Kesar Ganj Ludhiana (91) [protected]...

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Address: New Delhi, Delhi

Dear Cadbury India Team !!! Like everyone I am also a huge fan of chocolates, , , but the incident that happened with me couple of days back forced me say BIG NO to chocolates, specially to Cadbury Dairy Milk.. I purchased a cadbury Dairy Milk "Fruit and Nut" few days back, manufactured on 04/14 and it was written best before 12 months... but when I opened the outer wrapper (purple coloured), it was smelling very bad.. After...

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Address: Chittoor, Andhra Pradesh

Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 and 1 dairy milk fruit & nut 80g of Rs 75.00 on 02nd September at Pakala town, Chittoor District, Andhra Pradesh. 517112. India. When I gave the Dairy milk silk to my daughter during lunch break, she found white fungus formed on the said product. And then we have opened fruit & nut packet also. It is spoiled with white fungus.(silk: code i40223 A1. Pkd02/14. Fruit &...

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Dear Cadbury India, I bought a Cadbury Silk with manufacturing date March 2014. After eating, i realised it was not how silk used to be and tasted extremely bad. After that I could see some small white bubble like thing on it which to my understanding is FUNGI (see attached photo). With such examples, Cadbury is not living by its Core Values of "Performance, Quality and Responsibility". Cadbury changed its name to Mondelez, where delez...

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Address: Bangalore, Karnataka

Respected Sir/Madam, I bought a Cadbury Dairy Milk Silk today with Manufacturing date as 03/14. When I opened, to my surprise, it was completely spoiled due to fungus all over the chocolate. I am attaching the photos of the spoiled chocolate... Please see if you can get it replaced. I will keep it with me and wait for your response back on this issue. Regards, Gaurav [protected] 2/2A RMV Agara, Sarjapura Road, Bangalore...

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Address: Mumbai City, Maharashtra

Dear Sir/ Madam, I am a fan of Dairy Milk - Fruit and nut. I had recently purchased Fruit and Nut Dairy Milk bar. After eating the first bite the taste of the chocolate felt different than usual. I had few bites and all tasted as if made of stale product. The taste in the end felt sour and a little tangy. Kindly look into the matter. I am a avid consumer of dairy milk. Incidents like this are disappointing and de-motivating for future...

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Address: Bharuch, Gujarat

Dear sir, I bought a Dairymilk Silk and within 2 days it was completely spoiled. The taste had become totally miserable and there was a foul odour given out by it. I checked out the manufacture date and it was manufactured just a month ago. Being a Cadbury lover, I feel that such problems are spoling the reputation of the entire company. Please look into the matter and check out the faults....

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Address: Madurai, Tamil Nadu

Hi, I just happened to buy 120 Cadbury chocolates to give my office colleagues on my birthday occasion. After i distributed they found fungus on all the chocolates which made my situation was so embarrassing and annoying. Then i went to the shop keeper and fought with him, but he was telling that is not his fault rather than Cad bury. I think that problem is with storing..yes they don't have great facility to store these items.. i ask...

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Address: Bangalore Urban, Karnataka

Hi all, Its my birthday today.I bought cadbury dairy milk packet to distribute among my friend . Suddenly all started making weird faces .upon asking they said that the taste is not good.I tasted the same and i was unable to consume even a bite. The situation was so embarrassing and annoying for me. I am regular consumer of cadbury and today you have really disappointed me. I had never expected this from cadbury. Kindly take...

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Address: South Goa, Goa

I have bought 5 Dairymilk Silk fruit and nut on[protected] each costing Rs.60/- I opened one packet and go to see the chocolate was stinking of rotten oil. Will the retailer accept returns? I haven't opened all the chocolates. Just opened 2, Please tell me what i should do?...

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Address: Anand, Gujarat

Dear Cadbury Dairy Milk Chocolate, I am a loyal and proud customer of dairy milk chocolates. I purchase and prefer only dairy milk cadbury chocolates for me and my family. I have no doubt about the quality and contents of cadbury chocolates. But today, a question arises in my mind about the quality of cadbury dairy milk chocolates because of one bitter experience which i have encountered. I purchased Cadbury dairy milk chocolate from...

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Address: Guntur, Andhra Pradesh

Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 on 01nd September at Guntur, Andhra Pradesh, India. When I opened the Dairy milk silk I found white fungus formed on the said product. (silk: code H40412 C1. Pkd04/14). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. Regards shannu...

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Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 and 1 dairy milk fruit & nut 80g of Rs 75.00 on 02nd September at Pakala town, Chittoor District, Andhra Pradesh. 517112. India. When I gave the Dairy milk silk to my daughter during lunch break, she found white fungus formed on the said product. And then we have opened fruit & nut packet also. It is spoiled with white fungus.(silk: code i40223 A1. Pkd02/14. Fruit &...

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Address: Jamnagar, Gujarat

COMPLAINT AGINST " RAHUL TREDERS" DIVYAM COMPLEX KHODIYAR COLONY JAMNAGAR RESPECTED SIR I AM THE ONE OF SELLER OF THE YOUR CADBOURY CHOCOLATE THE NAME OF MY SHOP IS CREMY CRUNCH(MARUTI TREDERS )YOUR DISTRIBUTERS RAHUL TREDERS CANNOT DELEIVERD AS I OREDERD THE CHOCOLATE AND BISCUIT THAT WHY MY COUSTMER WAS LOST AND I LOSS IN THE BUSINESS FOR THIS REASON YOUR MARKET NAME ALSO SPOLIED SO GIVEN ME PROPER ANS AND SOLUTION OF THIS...

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Address: Dehradun, Uttarakhand

Toady I bought 2 Cadbury dairy milk silk 65 g chocolate for my kids, when I open the chocolate one was ok but one was totally different in shape and look, I tasted this before kids and I found the taste is also not ok. The chocolate seems to be having fungus or some other deformity as white lines and patches appears on it. The shopkeeper refused to take it back, I have kept it safe in freezer for future requirement as per your action. Please...

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Address: Mumbai City, Maharashtra

Dear Sir, I have purchased 1 dairy milk 38g of Rs. 25/- and 1dairy milk fruit and nut 40g of Rs.40/- on 30.08.2014 from M/s. Sadguru Gen Store and Dry fruits. When i opened dairy milk 38g for consumption on 31.08.2014, i found that the said product is looking like fungus formed on it and its taste was not good. Product batch no:K40315 Pkd:03/14 B1. Please look into this matter very urgently. Regard/Vasudev L Amin (mob:[protected]/[protected])...

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Address: Ujjain, Madhya Pradesh

Dear Sir, Myself Hasan Chobarawala, I am from Ujjain M.P., on Saturday I brought Cadbury Dairy Milk from Durga Everfresh Freeganj Ujjain. The details of the product are given below.Product. Cadbury Dairy Milk Code :- K31222 Date of Manufacturing :- 12/13 B2 MRP :- 25 I am sorry to say when I opened the product it was not up to the mark. It was very rough and dry some powder type material and patches were there on the product....

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Address: Mumbai City, Maharashtra

The size of dairy milk chocolate seems to be going down each time I get. Its not ideal to be so market conscious, one needs to cater to those people who have made this product a grand hit. High time guys... v have had enough. Wake up!!! it still isinnt dat late. This complain may just lie somewhere and may be ignored, nut I dont care, I still expect some change, some improvement. Thank you. Hope this complaint falls with some sensible...

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Address: Chennai, Tamil Nadu

i bought 3 cadbury dairy milk silk 65 g chocolate today.i'm big fan of dairy milk.but i was surprised ...wen i open it dat chocolate is in white colour..it has some white colour patches in it...very much disappointed.and i'm scared to open the remaining two...waste of money...

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