Mondelez India Foods / Cadbury India Complaints & Reviews

I shall keep on updating the status. This is for the benefit of the consumers.

9th Night the cudbury representatives came to my house. I have handed over the samples. The representatives have acknowledged the fact that there is some non eatable piece (metal type).and have ensured me that they are going to take the same to higher authority. I at last felt happy as company have responded to my problem. Shall be updating the next development

rotten oil smell

Cadbury Dairy Milk silk Orange peel, 60 gm pack, oil smell

Not only the packaging size, what is even more fraud on their part is that instead of 'rich dry fruits' its some sort of caramel and butterscotch toffee coated in chocolate. There are NO dry fruits - none at all!!!
The box costs Rs 200 and I did not expect such fraud from Cadburys. Awful!!!

I went through the same experience on Rakshabandhan day. It is really disgusting.
Shame on Cadbury.

Would not suggest anyone to buy this product at all.

Cadbury 5 star — bad ads.

pls drop the carbury 5 star advt. that is "abe master" which sounds bad and gave bad impact on small kids.the advt. is coming in cartoon net work and other kids channels ,which may carry bad impression on kids.i m a mother and my baby accepts all the good and bad things from tv and hope this wrong language should not go in to his mind .

Cadbury dairy milk is becoming a unhygenic product

I also bought a dairy milk shots one day and got 3 pieces in it!
Its just an operational error, not a big deal.
Buy another one :) and enjoy it!

Dear Adity Adeokar,

Cadbury India endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your complaint, purchase and contact details.

Regards,
Cadbury Consumer Service Cell

Comment

Same experience. I just opened the bournville packet (packed on 03/13 ) and purchased by me couple of days ago from big bazaar in Sahara mall, Gurgaon and found two worms inside it.I have taken a video and I am trying to contact Bournville. But the toll free number [protected] printed on the packet doesnt work. Also emails from the email ID "[protected]@cadburyindia.com" bounce back undelivered.

It seems the feedback info written on the package is just a joke to fool around the customers.

Anybody who can help with this?

I m a dark chocolate obsessed person and I just took it out of its wrap ate and then I saw it has some fungus kinda thing but the expiry date is 5 month far I want to complain at Cadbury bournville

Cool drinks — Excess pricing

The price of the mini cool drink bottles of cocacola and Pepsi is only Rs.8/-.But in many shops they sell it for Rs.10/-.Will the Government will check the excess pricing by retailers?5

this is to be strictly dealt otherwise the shop owners will do their way of collecting money

Hi
I too am facing a similar problem while using lil champs whey protien in my daughters milk. Maybe the ingredients of lil champ are sub standard. It's a common phenomenon once a product gains popularity. It would be pertinent to remind here that cadbury had recieved similar complaints regarding there chocolate packings. They initially refused but layer they had to acknowledge. This is a serious issue and the sale of lil champs should be immediately put on hold as it involves the health of small children.

Hi,

This is regarding Cadburry Bourn Vita. My daughter developed itching and worst round eczema rash in her foot palm & leg after consuming this. We were giving this only for three days and we could not understand why she is scratching her legs badly. We went trip to doctor and he was asking about new food introduction. We didnt think about the Bourn Vita milk as serious. We are pure vegetarians and most of the itching causes were nullified... Finally I stopped Bournvita and she stopped scratching.

I tried to put my complaint directly in Cadburry Website, but after filling everything and clicking send... am getting a page saying the website link problem. So... I want to post it in a website, so that atlease people will get alert.

Regards,
anish habiba

little champs is ur brand name but this is cold drink brand name in punjab abohar .baverages log bornvita samajh kar piyenge .kiyunnki uska naam little champs hai.ok. apka shubhchintak...

Cadbury India Ltd. — WRONG DEBIT FROM MY BANK ACCOUNT!

I was booking on 06-08-09, my monthly FC season ticket from your website: www.irctc.com, but unfortunately the transaction got some error message & my account got directly debited for Rs.830/- but no STR number issued from your end. I have neither received till now i.e., on date 11-08-09, my money back nor the monthly FC railway pass. I have already purchased new pass. I donot know what is the fate of my money. I think you should stop playing with public money at the earliest & prompt in returning ilegally debited money from peoples bank accounts.I have sent mail to '[protected]@irctc.co.in' on date 06-08-09 but some Miss Leena[protected] is not aware of the transaction & asked me my bank account statement which I subsequently gave on date 08-08-09 but still my money is not retrurned to me. I think she is just postponing the process due to her lack of knowledge of what to do?? Such is the quality of your staff. I have mailed to her than five times but she has not shown the courtesy even to reply. My auto complaint ticket number generated thru your email is [IRCTC #560450] .

I hope you guys understand the emergency of the situation & refund me my full amount back with appropriate compensation for making me to take all this trouble to write you fags emails & emails & emails. I think railways is full of bunch of like LEENA!

Oh... Is it so. It is unbeleivable with Cadbury and its quality till date and even we cannot say that it can be human error. It is totally big flaw in manufactuting unit which, as per my knowledge, are automatic plants. and any adultration must be detected by its sensor and system.

I am using Bournvita since kid and now my kids are using .

I have to rethink ... if Bournvita is not quality consious now...

hi1 I had the same issue and noone got back to me, did anyone get back to you?

Writer,

Cadbury will take one look at this page (if they see it) and laugh. Generally one goes to a lawyer BEFORE laying out threats. People who don't talk to a lawyer first are most likely full of it!

color faint & lose of original taste

i am a regular buyer of dairy milk choclates.i found several times that color of choclate gets faint(whites color) and with these the original taste also lose. work on these complaon soon. i love dairy milk products but not like this

Dear sir,
My self Bhavin Patel. I used Bournvita from last 15 years as a my daily morning neutrishing drink. I brought 500 GM refill pack at Jyoti provision Store, Opp:Pupular hotel, Bethak, Naroda, Ahmedabad before 8 month. i was transfer the refill content in to previously brought bournvita empty plastic jar and i kept the empty pack in garbage. Afterwar i found the taste of bournvita is altered. So i immdiately gaveback that bournvita to Jyoti provision stor for replacement. The shop owner told this think to your distributor person But the told that to produce the empty refill pack & i dont have that because i already thrown it to garbage which is collected by muncipality person on daily basis. So still i am not getting the relpacement for same.

So please do needful.
With hope of your kind co operation.

Regards,
Bhavin B Patel
M:[protected]

Dear sir,
I Kaushik C.Patel. I used Bournvita from last 14 to15 years. I Purchased 500 GM refill pack at Bigbazzar, Himalaya Mall, Gurukul Road, Ahmedabad before 15 days ago. I destroy the repar of Bournvita & When I used the Bounvita that time I feel the taste of Bounvita is not good.So, I went to Bigbazzar & complaint to Manager of Bigbazzar, but he don't replace me Bounvita without Repar.So, I complaint to Plz. replace me Bournvita. Yesterday I feedback to your site online regarding this mattar. I want from you Plz. collect the due Bournvita from my home & check it on your Laboratry.

So please do needful.
With hope of your kind co operation.

Regards,
Kaushik C. Patel
7/B, Devkinandan Society,
St. Xavier's High School Road,
Navrangpura,
Ahmedabad :- 380009.
(M):- [protected]
E-Mail ID :- [protected]@yahoo.co.in

sir,
I am devansh sanghavi, using cadbury bournvita from last 12 years but recently the 500gm pack whici i purchased from ramesh kirana, ahmedabad was consisting many[5-6] catterpiller(insect). i had registered complain on your toll free no-[protected] but till date no action has been taken so kindly see for it


thanking you
devansh sanghavi.

Dear Dharam,

Thank you for contacting us. To address your concerns, our consumer Cell will be contacting you.

Thank you,
Cadbury Consumer Service Cell

Dear Bournvita Team,

I am consuming this product i guess from childhood and today I was shocked to see this particle in Bournvita packet while pouring in a bottle.

Now I really have a doubt about hygine :(. Really sad to face this.

Awaiting for your reply. Pic attached for your reference

Regards,
Sneha Pawaskar
Pawaskar.[protected]@gmail.com

Yesterday i had bought bournvita 500g and when i opened it then i was shocked tu see that it was not full .. I want to know the matter behind this .. How could the company do this with their customers ..

Name : Vipanjot Kaur
Phone: [protected]
State: Punjab
City : Ahmedgarh

Dear Bourn vita team,

I have 1KG jar of Cadbury Bournvita and the jar have freezed itself. I don't know, why?
So, please look in to this matter and kindly change the jar as soon as possible,

Hope for soon and positive reply.

Regards
Rajesh Sharma
[protected]

I purchased bournvita costs 110₹...and when I opened the seal the bournvita powder has less than half of the jar ...really it is not worth the price ...

Dear Sir/Madam,
I have purchased Bournvita pack from D-Mart Miraroad last week.
I love to drink this from my child hood.
I had a bad experence last week purchased Bournvita pack which is very bitter in taste.
The purchase bill & packing box with contain is available with me .
I want to log my complain to company to analize this diffrence and satisfy my complain by replacing with new pack or refund back my money.
I hope this issue will be taken seriously.
My email ID is [protected]@gmail.com.
My contact number is [protected].

Regards,
Rajiv Kakar.

Dear Sir/Madam,

I am serving for Defence Services and posted at Manali at present. I bought Cadbury's Bournvita from CSD. But to my surprise, there seems to be some adultration in the product. It feels me that sand type material is mixed with the product and while eating it, when the bournvita powder gets dissolved in mouth, some crushing type feeling is felt in between the teeth. The product is manufactured at distt-Nalagarh of Himachal Pradesh. I tried to call many a times the customer care toll free No. but all in vain. The No. either doesnt exist at all or is not in working condition.

Where should i lodge my complain now or should i directly go to the Consumer Court for the matter.
Kindly suggest. My Contact No. is [protected].
thanks

kya cadvery bournvita 20-25 year ke man use kar sakte hai.

pl. do not buy bournvita... it is all adulterated.. i lodged complaint both on mail and on toll free number.. the company despite advising me that their field officer would come and pick up the adulterated packet has not come despite reminders.. this is in the same league as its other product chocolates in which worms were found sometime ago. i am saddled with 3 packs of the useless and adulterated product..the company is cheating customers using its brand name.
my no. is[protected].

Hi there

I am living in Sydney. I have purchased a Bournvita from a local indian shop (imported from india ). This is not the first time I am buying this, the bottle was sealed. When I opened the seal, I fell a bad chemical smell and the taste is differ. I sent an email to Cadbury India, Austraila. The very next day I got an email from Cadbury Australai and they have asked me to send the photos of bar code, date of exp etc. The very next day they called me over phone and asked me to check with Indian customer care, hence the product was manufactured in india ! But till date I haven't received any reply from Cadbury. The shop guy said, he had the past experience on communicating Cadbury india and they never ever returned back! Any product can have product defect, but how they are handling the issue is the matter, and Shame on Cadbury the way how they are handling the issue !

to my complaint on 3 packs of Bournvita, their rep. came to my house, took samples and also arranged to replace the 3 packs with new although with some follow up.

Ramani, Hyderabad,[protected]

Jindal Store <abrl-bly.[protected]@retail.adityabirla.com>
Nov 25

to suggestions, me
Dear team,

This is to bring your notices that customer named Mr. Raman Achanta has purchased Bourn vita 500 gm refill pouch last week from More store from Jindal branch and now complaining on quality issue please suggest how we can help him out,


Thanks & Regards
Vinayak


Ramana Venkata <achanta.[protected]@gmail.com>
Nov 25

to Jindal, suggestions
Dear Concern

This is Ramana A V my mobile Number is [protected], we have Procured Bournvita half kilo gram refill Pack from More department store in which after usage for three occasion first time and we found insect inside which we immediately today morning had shown to the shop concerned, now we want to know how this can be taken up to the concern please let us know.we had dumped the entire balance Bournvita to the near by dustbin for a middle class family Purchasing Bournvita is a dream come true and this type things happens we have decided not to purchase bounvita in future.

regards
ramana
[protected]
achanta.[protected]@gmail.com

Dear Sir/Madam,
I have purchased Bournvita 500 gms pack on[protected]from RAMESH KIRANA SHOP OLD ALWAL, SECUNDERABAD-10
I had a bad experence last week purchased Bournvita pack which is very bitter in taste.
When we are going to mix the powder with milk there are some white particals which does not dissolve appeared and the smell is very bad. It is not bearable to smell and drink.

my complain by replacing with new pack or refund back my money.
I hope this issue will be taken seriously.
My email ID is venkateswarlu.[protected]@yahoo.com
My contact number is [protected]

Dear Ankita,

Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell

Dear Abhikamagic2310,

Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact details.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell

No Shots inside Dairy Milk shots packet

I had bought a box of dairy milk shots .I found 2 packets which dint have chocolates inside them .

We are holding a small outlet at Chandigarh and we are doing business of your company about 2.4 lac annually. Since July 2009, the cooling machine of voltag is not working properly and we made a complaint to Voltas but till now it has not been rectified. Sometime we don't prefer to get the material out of the machine as it gives lot of labout to open and close
Will you attend to it.
Out address is Shop No. 12, Panjab University, Sector 14, Chandigarh.

We are holding a small outlet at Chandigarh and we are doing business of your company about 2.4 lac annually. Since July 2009, the cooling machine of voltag is not working properly and we made a complaint to Voltas but till now it has not been rectified. Sometime we don't prefer to get the material out of the machine as it gives lot of labout to open and close
Will you attend to it.
Out address is Shop No. 12, Panjab University, Sector 14, Chandigarh.
I want confirmation at the earliest.

Cadbury India Limited — Nut shell found in the Chocolate

Hello,
I bought the cadburys fruit and nut chocolate for my son. When eating I found pieces of the nut shell. Luckily I found that piece instead of my 1.5 yr old son. I have taken the picture as well. I wish I could forward it to some address.

Cadbury India Limited — UNABLE TO GET AP COMMERCIAL TAXES WEBSITE

Here, we have problem to locate the andhrapradesh commercial taxes website open to do some transactions