Mondelez India Foods / Cadbury India Complaints & Reviews

I bought two boxes of cadburys heroes from asda for a birthday and it was dissappointing to see that 3 wrappers were empty with no chocolate in it,hope you can understand this complaint as asda refused to be responsible when I approached them,it was embarrassing explaining the complaint to them.

I had purchased your cadbury celebration rich dry fruit collection (almond.raisin.cashew)210g x 5 metal box
Batch Code- R106 18
Pkd- 18/06/11
from mumbai while my visit to mumbai
I had given 2box to my friends on the occassion of wedding anniversary and B'day respectively
And 1 i had opened today on the occassion of our new vehical
It had been observed that there is fungal/microbial whitish growth inside the packet
I am enclosing a photograph of the pack for your referance
I have 3 packs worth Rs.900 which quality is deteriorated
I am residance of nagpur and i had not preserve the bill of purchase nor able to go to mumbai for the replacement
In this scenario what will be the option to get that packs replace with the fresh ones
Thanking you
Amit Pophali
Nagpur
[protected]
amit.[protected]@gmail.com

NO SUPPLY

Dealer Inside town sells only "DAIRY MILK 10RS 20RS ONLY" .

We Need More Varieties like "FRUIT-NUT ROAST-ALMOND SILK BOURNVILLE"

[protected][protected][protected][protected][protected][protected]--

Manimegalai Departmental Store

EMAIL ID : [protected]@live.com

[protected][protected][protected][protected]

This is to bring to your notice that I have purchased some cadbury celebrations from Sahkari Bhandar (Anushaktinagar Branch). Today when I went to return them in exchange of other purchases within due date of exchange. They refused saying they cannot exchange them as they were sold on Diwali offer and items on offer cannot be exchanged. On confirming from other Branch of Sahkari Bhandar, it was told that Cadbury Celebrations are not exchangeable item. The employees of Sahkari Bhandar doesn't know why they are refusing, but refusing to exchange because they want to refuse. Nothing has been given in the bill in this regard. This is not the matter of just money but its the matter of transparency.
Sahkari Bhandar management should think over it.

regards

Sagina Jain

Dears,

I have been a 'regular' customer of Cadbury Dairy milk fruit & Nut for quite sometime now (last 12 years+), i buy app 8 big bars of 230gm every month for self. Today when i was having the same, i could find a plastic piece which is quite big , the same got stuck in my teeth while chewin and took it out. If i had swallowed it by mistake then that could have been big problem to my health. This is totally dangerous and am completely shocked about the incident.

I am still trying to find out the right place to raise this complaint apart from this one.

I have made pictures of the same and have kept the balance chocolate inside the cover itself.
[protected]bar code), bought from Al Madeena super market, bur dubai UAE near abra on 22nd october 2011 saturday

Am expecting a quick response for the complaint

Regards

we have purchased cadbury dairy milk chocklate fruit & nutbar code( H10523) mfg pkd (05/11) when we open the chocolate packing then i see in chocolate mix with insect. Tried to call on their toll free number printed on the pack [protected] but no response.
What should i do ?

I am very sad to complain that a few days before i had a cadbury silk in that silk i found small peaces of pebbles. I am sad that we buy your products because we trust you and the company cadbury so please take care of it. Even though we pay Rs.50 for silk we find such cases.

Received an e-mail saying they were from Cadbury World. They are a real company, but they are not going to give away money. They said they were going to give away two million, five hundred thousand in british pounds. What a joke. The Cadbury World Company should know their good name is being smeared.

TODAY PURCHASED 2 BOX OF SHOTS ( CADBURY iNDIA LTD) FROM A NEARBY SHOP.

WAS EXPLAINED IT CONTAINS 56 UNITS, RETAIL @ FOR EACH UNIT IS RS2/- SHOW EFFECTIVE @ FOR THE 56 UNIT IN THE BOX RS RS112/- BUT SHOPKEEPER SAID HE IS GIVING DISCOUNT OF RS 12/- PER BOX AND AS SUCH WILL CHARGE ME rS 100/- PER BOX. WHICH HE DID

WHEN BOX WAS OPENED AT HOME I WAS SURPRISED TO FIND ONLY 52 UNITS INSIDE, SAME WAS THE CASE IN OTHER BOX

i CHECKED ON TH BOX IT WAS MENTIONED 56 UNIT BUT TO MY SURPRISE THERE WAS NO MRP ON THE BOX
IT WAS SEALED BOX WITH CADBURY PRINTED TAPE,ON IT AT BOTH ENDS.

NOTE
CAN THERE BE PACKS SOLD WITHOUT MRP?
WHY SHORT IN UNITS?

EFFECTIVELY I WAS DUPED BY RS 16/- AND OR SHORT SUPPLY OF 8 UNITS
I AM ABSOLUTELY DISGUSTED BIG CO LIKE CADBURY IN SUCH PRACTICE.
HOW MUCH MONEY IS CO. AMASSING IN THIS FORMAT CHEATING THEIR CUSTOMERS

OR WHATEVER BE THE MISTAKE , MANIPULATION NET CUSTOMER IS SUFFERING.

WHAT ACTION CAN BE TAKEN?

Defective rotten product
Dear Sir,

I purchased four cadbury choclates in a reliance mart. However on opening it, i was shocked to note that two of them were full of fungus and were fully spoilt.

DETAILS OF DEFECTIVE CADBURY PRODUCT PURCHASED

Name of purchaser : MALLINA VISHNU
Profession of purchaser : STUDENT
Address of Purchaser : 34, 7TH BLOCK, ECH, ANNA UNIVERSITY, CHENNAI-25

Name of defective product : Cadbury Dairy Milk Silk
Net Weight 69 Grams
Cost of purchase Rs.50.00
Code of product 110512a,110511a
Month of packing 05/11
Bar Code [protected]

My sister son had his 3rd birthday and they invited 30 children over. (sisters kids, nephews, friends from school, previous playgroup children and so on) She asked me to help her with the food and partypacks that each will receive.

We decided on a few things (chomps included) It was so convienient using cadbury's party pack chomps because it has 30 mini chomps inside. I knew this because I buy myself a pack like that EVERY month...

When we started packing the party packs for the children the friday night I discovered that ONCE AGAIN there is one sealed paper with no chocolate inside... Note: this happened to me about 4 times now.

My sister said it is no problem we may just leave out her sons chomp because of the one that is short out of the pack.

The next day came and the party started early the morning(at 8:00) due to winter that is quite cold (that will prevent the party from going on too late. Tristen(my sisters son) discovered that he doesn't have a chomp like the others do and started crying...I felt so bad that this upsets him that much, that is when I decided on writing this email...The pack clearly stated that there is 30 chomps in one pack and not 29... 30 is what we pay for not 29... 30 is the number of children we had not 29...

Like I said I could have just left it there all the other times this happened but this time it just broke my heart to see a boy missing his chomp!!!
Carin Pretorius
[protected]@senco.co.za

I purchased some Cadbury Eclairs candys from our local market of B-Block, Sector 62, Noida. While chewing, I was surprised to find a metal piece of approx. 2mmX 4mm due to which my tooth was also hurt.
Looking to the international name and fame of Cadbury brand, it is really shamefull for Cadbury to provide such a poor quality of its products.
During logging of this complaint I have come across similar complaints by other consumers as well.
Is there a quality control in Cadbury or is it only the consumer who has to face the music (punishment) after paying for it?

Ragbhir Singh
Chief Manager (O&M)
GAIL India Limited
Mobile: [protected]

I started to eat the 5 star cadbury fruit and nut chocolate just now and found a long nylon/plastic thread in it. I am shocked. I need an immediate action for this. Photos attached. Defective product also available.

Respected Sir/Madam ,

I had won Cadbury Dairy Milk "New Year ka Shubh Aarambh" Contest #15 on your cadbury dairy milk india facebook page,result declared on 5th january , 2011 . The link - http://www.facebook.com/photos.php?id=[protected]#!/media/set/fbx/?set=a.[protec...⇄



I have all the details saved with me regarding the same as a proof .

Also , i had regular conversations through phone and facebook message box with Mr Vivek Bahl (the person supposedly managing the mentioned page), whose record is with me too. Despite this , Mr Vivek Bahl kept on delaying delivery of the prize which I had won – 403 cadbury dairy milk chocolates worth rs 20/- each , as delivered to other winners.
Its been over 120 days now , and I am still waiting for my chocolates . This has disturbed my mental peace and ruined the time and money which I have wasted in trying to get my prize .
Every time , I was told by my Mr Vivek Bahl , that my chocolates would either reach me soon , or delivered coming week etc (all excuses)
Its sad to see a brand like Cadbury failing to honour their commitments.

I got over 200 people to vote for me in less than 24 hours during my exams.
Hereby , I demand compensation for the pains / mental trauma suffered by me from Cadbury .I need a quick reply from your end , as I am considering going to the media for the same soon .

Regards
Varun Taneja

Cadburys Dairy Milk

One hollow egg with three chocolate bars
Best before end: 07 2011
L0237 NTA 04:52
e 343g

Both my husband and I have found that the composition of Cadbury's Dairy Milk chocolate has changed.
It now seems to embody more sugar and less cocoa solids. Also, it's appearance has become paler and less shiny. It is no longer a desirable product.

Hi Guys

Just sending you a complaint regarding your boxes of Cadbury Favourites. As it is a great box of chocolates and every one loves them very much. Buying this box of chocolates everyone loves it has variety. I had bought 4 boxes for xmas and now 2 boxes for easter and looked in side them and they do not have all the chocolates they advertise on the box. There is either just one Flake or none... or one Caramello or none.... This box should have the items in it as shown in the box. Great box of chocolates but how about putting what should be inside that you are advertising and then you will make everyone happy as someone always miss out NOT GOOD for cadbury.. False advertising.....

Thanks

Vicky

I purchased 2 Cadbury Bournville Pack a month back. Along with the pack I received a Discount Voucher "Upto 50% Off on your cinema ticket". To avail the offer one is required to send an SMS with the voucher no to [protected]. The SMS to this number are chargeable. I sent two messages from my mobile with the voucher code to the above number (on 28 March 2011). No response/reply.

On 28 March 2011, I sent email to [protected]@bigcity.in, Consumer.Service.[protected]@ap.csplc.com but no reply to that as well.

On 30 March 2011, I again sent an email asking if this is a fake offer or real to [protected]@bigcity.in, Consumer.Service.[protected]@ap.csplc.com .... as expected no response.

I do not know how authentic BigCity Promotions are but I did not expect Cadbury to promote their products with fake offers.

we were gifted a pack of Cadbury rich dryfuit collections, when we opened it we were surprised to find live worms crawling inside. immediately we contacted Cadbury India, they sent their rep to inspect, who confirmed that the chocolates were infested and took with the pack. the quality control manger called and blame it on poor storage at retailers end. When cadbury is fully aware of the storage conditions, how can the stock it with them, this is gross negligence on part of such a large multinational, whom we trust blindly.
Jaago Grahak Jaago

my daughter had a cadburys selection pack for xmas and whilst eating a cadburys flake found a hair inside the chocolate. the hair is very fine so would not show up on a photograph

Dear cadbury i bought 3 tins of roses this ! one for my children . one for my mother and one for my mother in law, i also was sejnt a tin by a customer from work! MY question is why is ther no brazilian darkness in any of the tins when they are still advertised on the leaflet! these are my favourite chocolates in the tin! is it just a certain batch which has been missed? very disapointed not to have any of my favourites this christmas! thankyou

Mrs B Corbett
8 church ave
manchester
england
m65rb