Mondelez India Foods / Cadbury India Complaints & Reviews

Dear sirs, i bought 2 containers of cocoa powder from Lulu mall, ernakulam.it is packed on: 26/07/14 A, and codeW40726 i opened one container and made brownie. I am shocked to find sand in the cocoa powder. this is first time i am facing this quality issue. I want to return this product. I tried to call your customer care but no response. none of numbers mentioned in the website is not working. please do the needful Mobile:[protected] [protected].

Sir, I would like to file a complaint against your product. I had bought Dairy milk Fruit & Nut for my children.But as I opened the cover and gave my daughter piece of chocolate. As my daughter was about to take 2 pieces into mouth what I saw left me shocked and dumbfounded. There were worms in the dairy milk.Not a single but there were 5-6 worms in it. As my daughter saw it she threw the chocolate that was in her hand. I also saw the manufacturing date which was 3/14 so it was not expired. I would like you to know that I am a vegetarian so getting worms in some product of yours was just about to break my religious faith as we are Jains and we do not eat non vegetarian food. I also took some photographs of the worms that were present there and attaching them with this mail. I want you to take some serious action against this or I would move to comsumer forum and file complaint against your company Waiting for your reply. -Pankaj Nahata

As soon as the cadbury wrapper was opened there was small white visible granules on the chocolate and when consumed it tasted sour in the end. Product manufacturing date september 2014 and expiry is after 12 months.Picture attached herein will give show you the defect.

I am the student of MBBS. My brother brought two dairy milk silk but the taste was different of both the chocolates. One chocolate manufacturing date was 15/11/14 and other one was 12/11/14. But the 15th date one was stale, its taste was like citrus. And my email is [protected]@gmail.com

I bought Cadbury Dairy Milk Silk of Chocolate flavour with Net Wt 65g on 17th November 2014 which has Pkd date as 04/14. when I opened chocolate then the wrapper which printed as Silk has rotten oil or kerosene smell and also chocolate tastes not like usual taste which dairy milk silk has..the product code is I40418 and Bar a Code is[protected]. MRP of Rs.60/- Please take strict action in manufacturing the chocolates n it cn harmful to every human being specially small kids because everyone is crazy abt havin silk chocolate. N please taste the product from food inspector..I have wrapper with me..

I am a resident of Vile Parle, Mumbai, I had pruchased one Fruit & Nut choclate from CHAMPION FOODS. Vile Parle (East) Name of the owner is NAVIN RAMBHIA. When I opened the choclate it was white inside, ( May Batch), I approached the shopkeeper for replacement, which he refused. I have returned the choclate to the shopkeeper without getting the replacement. Request you to check with the shopkeeper and take a strict action.for keeping the old stock and refusing to replace the same. ADDRESS OF THE SHOP CHAMPION FOODS KANCHAN, M.G. ROAD, VILE PARLE (EAST) MUMBAI 400 057 TEL 26116044 MY CONTACT NAME : VISHWAS CHAVAN MOB NO. [protected]

I found something that looked like fungus on Cadbury Dairy milk purchased today at Goregaon-West.. This is not expected from a reputed company like Cadbury. I would think twice before picking up a cadbury product for someone or in that case even for myself. Please let me know how this would be taken care of. PFA the images for your reference. -Rishikant Anchan

Respected sir, my name is pandiyan from chennai. on 6.11.2014 bought a two diary milk chocolates. When i opened shocked because fungus on the chocolates. I reported to cadbury company on 6.11.14.but no responses from their. Product code 140705 B2, packed 07/2014, bar code[protected], my mail id [protected]@gmail.com, [protected].

Hi, I have brought Dairy milk silk 150/- chocolate near madiwala, Bangalore in a bakery on Nov 1st, 2014. When i opened it, their was white patches and dots on it and it is like powder while eating. It has packed on 04/2014 and best till 04/2015 as per the expiry date on the pack. I am a chocoholic from child hood and mostly i love to eat Dairy milk, but now i am very disappointed seeing dairy milk products like this.And that chocolate was gifted by my lover and it was fully wasted. I am feeing really very bad, jsut want to know, Why this happens? Is the packed date is wrong ? How can we believe your products, if we see such things?

Dear Cadbury, I have purchased 1 dairy milk celebration pack of Rs 150.00 at Rajiv Nagar Patna, District-Patna, Bihar, 800024, India. When I gave the Dairy milk chocolate to my little sister and brother, My sister found white fungus formed (in the form of spots on chocolate) on the said product. It was just shocking and disappointing for me that the product I was using from my childhood and a company like you (Cadbury) have such a poor quality control. If my sister and brother ate this product without my notice, what will happen? Please look in to the matter and reply me as soon as possible as the issue is most urgent, otherwise I will go to concern consumer department and bodies. Regards, Hrishabh Singh +91-[protected]([protected]@gmail.com)

Hi, I bought two Cadbury dairy milk silk sec62 noida from office food court. I gave one to a sick child and one to nearly 2 yr old child.The little one opened it and start eating it when i tried to taste one piece I was shocked it was neither looking nor it tasted well it had a very foul taste with a rotten taste.I immediately took it back. It's manufacturing is 04/14 and it's 11/14 . This was very shocking and I will think twice before buying any of the product of cadbury .

Hi, I bought a Cadbury dairy milk silk from mother dairy in A- block sec19 noida.. I opened it I felt that it was not ok but when I tasted it it had a very foul taste. it was crumbly and it had a rotten taste. it also had small white spots on it. It was 6-nov- 2014. this is very shocking as it has happened first time with dairy milk. it was very much shocking by this type of brand.

Hi, I have to buy two pack from one grossary shop into Kandiwali east (Lokhadwala). and when gift to my relatives on Deewali occassion. after two days. she was called me an get complaint my gifted chocalate. she found centipedes into all chocalates pack into celebration pack. I was try ask shopkeaper. he told me ask Customercare but no one pickup the phone his cutomercare. Please do sugest me to how we my problem get reesolve? My contact no is : [protected] Regards Bhola

Repeated incident of fungus on dairy milk which my daughter ate and I am suspecting the reason of her stomach flu...the garbage you put in chocolate...already posted n circulating on fb n all social sites...if not resolved then next step is consumer forums... R

Dear Sir, Mam, I would like to bring your attention towards the detiorated condition of DAIRY MILK CADBURY SILK which is marketed by Mondelez India Foods Ltd. The product had the fungus detioration spots on it. The chocolate has certainly shown the bad quality of cadbury products. Had the product been sold in USA, the US authorities have taken the necessary stern action towards the manufacturers. Waiting for your reply. For your assistance: Chocolate code- I40726 C3 Pkd -07/14 Mrp-150

I got a packet of cadbury chocolates during diwali. Almost all other chocolates were good except one "Cadbury Dairy Milk Chocolate. I guess its priced INR. 25 or 35, cant say exactly since its not visible properly. Packing date shows 06/14. Code 260614M032. I never seen such oily (like dalda) layer inside the packaging. So i doubt there is something wrong with the chocolate. I would appreciate proper action against the same. Thanks. Amol Choughule

On 29th October 2014, i purchased two Cadburys and when i was about to eat them, i found it was infected with some white egg like structures ( probably a type of fungi). its packaging says it was packed on 09/14 C9 & K40913. It is a bit disappointing that such a big company is still unable to provide good quality products even now. What if a kid consumed it without noticing it ?? And this is not the first time i have seen such poor quality chocolates, i have also seen chocolates of same condition before also but I think its enough now. I thought i should act now against the so called best cocoa chocolate maker. I request the company to look at this issue and compensate me. I've attached some pictures of the chocolate which i was about to consume

cadbury new celebration 100 rupee pack contains 3 pieces of 5star, 1 dairy milk, 1 perk and 1 dairy milk shots costing 80 rupee for all. But MRP on pack is 100 rupee . WHY ??? They cost directly 20 rupee more on each pack and this same for 50 rupee pack, 150 rupee. Please explain us why you cost more amount than actual product ??????

I had received the cadbury celebrations box which contained gems, 5 star, perk and 1 dairy milk. The dairy milk bar is spoilt. It has some kind of fungus in it. The expiry date is of the year 2015. Being a trusted brand for years i think it would be kind of you to check into the matter as soon as possible.

I bought Cadbury Dairy Milk Silk Fruit and Nut Chocolate on 14/09/2014 for Rs.60/- with CODE:140503 82 and BAR CODE:[protected]. I opened and ate a piece it smelled like rotten oil or kerosene. I immediately closed the cover and called to the Cadbury customer care no.[protected] to register a complaint. They took my complaint and asked me to seal the pack and keep it safe in a cool place and not to return to the shop, so they would send their representative. After two weeks hence no body came I called again to the same number to ensure whether my complaint was registered or not. The Cadbury customer care team member said that my complaint was registered and would be responded soon, but they cant exactly say when their representative would come. How long I should wait, I am very much irritated with the company's lethargic action. Can I go to Consumer Court - Abhinav Moorthi - Mob.No.[protected]