Cafe Coffee Day Complaints & Reviews

We have just visited ccd at rourkela odisha. The experiance of having food there was worst enough to raise the issue. The so called afgani chicken biriyani @207 was completely tasteless and the quality of rice was also below standard. We had ordered 3 plates however after looking at the 1st plate of biriyani served and taking the first morsel we knew that it can not be consumed. Thus, we asked the manager to substitute the other two plates...

I bought a cold coffee/frappe and the dude in the coffeeday gave me water frappe. Unbelievable, it taste only water. You guys charge 150 just for a water. Don't u guys know how to make a frappe?.

Please have people who can make real good frappe in your anna nagar branch which situated inbetween anna arch and rountana. Opp to shanthi colony.

Uday
Anna nagar...

Bill no
[protected]/3991
Date
20/06/2018 10:02:07

Got an cockroach in strawberry milk shake and its very shameful service providedby you.

I have written this incident in your review book available at your store in the presence of your store makers/ employees. Written my mobile number and bill no too in that note.

It happened in phase 3b2, mohali (Sas nagar), punjab
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Hello!

I am a regular customer for CCD and lately I am having very bad experiences with your product menu.

I ordered for veg puff and samosa at your outlet on Hosur Road, Bangalore.

The samosa was very tasty and flavourful. There was no excess oil too. But the veg puff was horrible. It was full of oil. Even after asking for replacement--the same type of super oily veg puff was served.
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I happen to be at one of your coffee stores located near the Marriott Executive Apartments on Gachibowli-Miyapur Rd, (https://goo.gl/maps/X5gFU6A3XJu).
I placed an order for the sandwich and a coffee. After taking my first bite through the sandwich, I have noticed a presence of hair wrapped inside the sandwich. I took a picture and asked the store manager, he reluctantly apologized and he is expected me to replace the order. I said,...

Date: 11/06/2018
Venue : ccd premises at phase 3 metro station gurgaon.

This is to inform you that executives at ccd outlet gurgaon have allowed customers to smoke in their premises, this smoking in public place creates inconvenience to other customers and the metro commuters who pass by.

I request you to look into the matter and do the needful....

Incident occurred today - 9th june 2018 around 5pm at bpcl malleshwaram, bangalore outlet. I have been ccd customer for close to 15 years and never have i encountered such rude and indifferent service. My wife and i ordered 2 hot gourmet cocoa for table and in all previous ccds, we have always been served hot cocoa in glassware. A lady who's poorly trained on customer service - ms devadhi brought the hot cocoa in two paper cups used for takeaway....

I am right now in at ccd hiranandani delphi branch. Just got my - cafe frappe with one sachet of sugar. At 11:40pm. But the billing agent said he tore the bill and refused to give me the same. There are 3 guys in the store right now and all are coplying to it. I had asked for a bill they gave an old bill of 7pm of the same day - 05/06/2018. One single cafe frappe was also printed on the same. Luckily i noticed the same and returned that bill...

I had been to ccd in connaught place, delhi yesterday to buy her a cake and i must admit that the cake was pathetic in taste. It was so stale and as if kept from so many days that it tasted awful and was so hard to eat. It was such a worse experience and did not expect ccd to degrade its quality to this extent.

Also, the staff there was charging extra for the icing to write the name of the girl on the cake. Well in my 27 years...

Coffee day jeyaram complex, hennur road, the person was abdul waiter
Had asked him americano in a normal coffe cup (Procelin) but he insists providing me a glass cup instead. Says people wid look at him serving in a procelin cup and would terminate him... Is this true if it is then it makes no sense as as far as the content of the coffe is concerned doesnt matter which cup i drink

Had given me a rotten somosa smelly...

Dear concern this happens second time with me that beans not credited in my account as per offer. I visited cafe coffee day spice mall sector 25 a noida on dated 30/05 and purchase 2 cold coconut milk under happy hours 100 beans back offer on without tax bill value of rs 322 but not received a single bean also my order not reflect in my orders account in my app another thing is that the counter person not interested to sell the product under...

I visited cafe coffee day Vile Parle East branch today and took a drink as my friend was having the drink we thought of getting a coffee so we got up from our seat and approached the counter for the order and as we get back to our table we see a mosquito fallen in the drink, immediately when shown to the guy at the counter he replied “ iska Kuch nai kar sakte, pina hai tho piyo ya fek do”, Bhai much replace nai hoga fek dey (even wben...

I am a customer of your company for the last many years with card no
Vzl [protected].in the third week of february 2018 i went to your miyapur, hyderabad branch with outlet code no 1476 and inquired about outstanding points to the credit of my card. I was told that i had 17, 775 points. So on[protected] i applied for redeeming the points by submitting a gift requisition slip for 2 items at the said outlet as per the following details.br...

Hi i just work there for 1 year 8 month. Its one of the pressuring company we have pressure to bill for 1, 00, 000 with out own money the it will give 45 days time to clear that if it is possible we can take our money back. Few months one of the manager had suicide because of their pressure. We have worked like that those people they cant able to update our correct data in our pf detail. Because of that i cant able to process by pf they all...

Vashi inorbit mall ccd
Against one employee

Me with my husband daughter and mom visited the cafe. Although my mom's and husband was done with their cafe, i was bit late as i was helping my daughter to eat.

One personnel prajakta came and insisted that since my companions were done, we need to leave and vacate the seats.

I believe that is very rude on customer behalf. And would not ever...

Hi i was visited cafe coffee day at bpcl moolchand date of 16/05/2018 time 7:30pm, i was order cafe frape and sandwich than paid the amount around 640 something but didn't get the when i ashked to cafe staff for bill his told me billing system not working and manual bill also not available.

I want to know if i didn't get the than why he was took gst with me.

Kindly check why it's happening...

Had the worst experience at cafe coffee day, race course outlet. Such discourteous and disrespectful staff have been hired for the outlet. Doesn't your company do some kind of screening or training before u hire someone? Or have some regular checks to overlook the staffs performance and the way they treat the customers. Such type of ignorant and rude reception was not at all accepted from the brand like cafe coffee day. The guy at your race...

I had food and beverages at CCD (Commerzone, Yerawda, Pune) on 27th April 2018 at around 03:38 pm.
The bill was of Rs 1056 /-, including taxes which I did not receive at the moment I ordered the food.
I had asked for the bill after having the food as well but the staff said that it was not possible to generate and give the bill at that time
I had even asked for the free claim at that moment, but the staff person did...

The picture which i have uploaded is of what we got after ordering chilli cheese garlic toast in ccd, experian mall. It was cold... As if they have served the same right from the refrigerator and wat they have served that is not at all a chilli cheese garlic toast... We have asked about the same to staff as well that we have not been served what was shown but they said no, it is like dis only....

We had asked for 2 cappuccino coffee with
Sandwiches. The person asked light or strong
We told him strong. When the coffee came its
Only flavor of milk. We told the person what
Abt the strong coffee which he replief that this is our strong what we mean. When asked for strong
Coffee he never mentioned abt the price
Later we realised the price is too high which is
Rs 757 for 2 coffee and 1 sandwich...