Cafe Coffee Day Complaints & Reviews

Dear cafe coffee day team,

This is a complaint regarding the rude and humiliating behaviour of your staff at :
Cafe coffee day
Balina apartment, sector 29, rajyog colony road, ravet, pune, maharashtra 412101
Bill no : [protected]/6969 dated 23/11/17

About a week back, i visited ccd with my husband and one of our friend. The moment we came inside and and occupied a table, we could hear loud...

With reference to the above subject, i am raising a complaint against refund of rs.25, 000/- which was deposited on may 2013 for hiring coffee machine from m/s hruthik sree enterprises mysuru hebbal, prop, mr mahesh contact no-[protected], and the same machine had been returned to m/s hruthik sree enterprises on 03/06/2017. But still we didn't receive rs.25000/- of secuirty deposit and there is no response from mr mahesh and mr narendran also.br...

There is no easy way to get my issue fixed, called ccd support, sent a tweet out, sent a twitter message, but no body is bothers l, here is the story

I had purchased a wake up orion machine on friendship day i guess it was
August 2 2015
Dy patil ccd, akurdi,
Pune
Maharastra
And 10 robusta packs of capsules
The machine worked for few months and then it started blinking red light as...

I'm a regular coffee drinker morning and evening at your joint. Do you have any policy to customer to make your premises to use as office with no beverages to purchase. Every single day at your fort branch opp mac d, i see a man and women comes with lots of papers and use your coffee shop as their office with no purchase made. Twice i came with no place to sit as these guys sit hours together occupying place.
Is there any rules or...

Order for coffee plunger/french press with cafe coffee day..

Company details:

Coffee day global limited,
Coffeeday square,
23/2, vittal mallaya road,
Bangalore-01.
Tin no - [protected]
Cst no - [protected]

I have ordered the above product online on 19th november, also paid for it. However there is no update whether this has been dispatched or when it will be...

This is regarding the complaint which we updated already i'm trying to attach the video of the sizzle we ordered in besant nagar cafe but i can't upload that and just uploading the photos. This us not the first time it happens regularly the service is not good there when compared to other cafe's i'm requesting the city manager to have a surprise visit there and order for the sizzle and other things also. We are paying and we are not fools...

Humbled with the actions taken over the previous complaints regarding coffe day in neelankarai and palavakam.. Thank u soo much.. Employee of that coffee day is mr. Ajmal my fav and muthu sir... Good service keep rocking... Please do visit that coffe day in besant nagar near kfc for inspection and check out the serving there.. Check out the stocks and everything there......

I visited gundalpet karnataka state ccd on 24 nov 17 around 9.30am. With two of my friends. After i ordered i have paid the bill of 620 and didn get bill printout. Once i done and when i was coming out i have informed about bill. That time they didn asked anything and they gave the bill. When i checked bill final amount was 479. After i asked them that whatever i paid is more than that of final amount. Then only they checked the bill and...

Hey
Tom. I visited one o[censored]r finest nfc lounge and have a such great experience having coffee there service standards are too high. All staff are too good wether in service or in interaction. Capp was also good rather then other ccd, s which i visited earlier. And i was in hurry. Bcz. I'd to go back to somewhere nd i specially came to meet my old friendz. But i liked the one thing o[censored]r one of staff.. Whn i asked to him.. How did...

Hey, m nixon parmar i visited ccd at v v nagar anand city. I would like to recognize jayesh, anil and rohan. When ever i entered d cafe i was greeted with a smile. My order was made without my saying. M really happy wit d service dey gave till d time i was in gujarat next time my first visit will b at d same place to have my perfect cup of black coffee. Thanks...

I orderd a coffee packet from cafe coffee day's site. The money got deducted from my account but the order is failed. Please get back as soon as possible. I need to order it .
I am also calling up since 2 days and there is no respond from them. Please get back and solve the problem and issue my order. I have sent U the screen shot of my failure of order...

Coffe days in both neelakarai and palavakkam is used being used for office works of private companies. Its ok for alternative days but its been months they are occupying the entire coffeday.. They are also paying but is that a place for corporate meeting if yes let it be officially announced to the customers. Just provide them a private place and make the customers also happie and relaxed. At the end of the day we meet there for relaxation...

My mother is admitted in fortis mohali and i have visited ccd outlet twice. On both occassions i was accompanied by relatives.
On both occassions i asked for regular size coffee and on both occassions same was refused, citing that regular size cups are not available. When asked to give regular size servings in large cups we were refused.
I was compelled to buy large cups on both occassions as no other option is available nearby.br...

I had been to ccd of yelahanka newtown bangalore near sheshadripuram college today. The staff treated me really well and told manager would be late. Hence there would be delay in taking order. After arrival of manager had different experience. The manager was rude and was demanding us to take something that he wanted us to order. Very disappointed....

Helo cafe coffe day

Here im in roorkee but the staff is soo irresponsible and rude
I want vanila ice cream but they dnt have i want cheese in my sandwich but they dnt have .. aftrr this i want to talk to the manager but the manger is not avilable ..
Then suddenly 1 of staff memeber come to mee and said mee to tlk with area Manager.. i talked to him he also told me to not do any complaint towards the ccd roorkee...

Am attaching the email complaint in sent to [protected]@cafecoffeeday.com.
It's over 24hrs and i have not received any acknowledgement which us highly unprofessional.

My name is priya and am currently residing in mumbai.
I have been a regular at your outlets across india since more than a decade and i have always enjoyed your services (Be it the quality of food/beverages served or the quality of customer service...

The ccd in city centre 2, kolkata refuse to help in using the phonepe app on the pretext that their work is yo just get thr code from the customer placing the order in ccd. They also said that the network is weak here so we may not be able to connect to the internet to get the code. Finally we had to give up and order without receiving any benefits from the phone pe app. What is the need to show the "phonepe" advertisement on the cash counter...

Sir,

I am your cafe's regular customer from kolhapur's highway cafe coffee day. There is a housekeeper named digvijay. He is not speaking good with any customers. He is using very bad language and like vulgar type in cafe coffee day. They are not going to serve a single glass of water. Cafe coffee day is not as much as cleaned. Order is not served properly....

Dear ccd team,
We were waiting a lot for you, but we did not receive any feedback from you, which is very bad for your company. It is very sad to say.
We have 250+ staff and the customer visits our showroom, which we geting coffee and tea from other places,
Simply ask for your report that we have installed this machine since 2015 and purchased the material in your authorized store,
Which has a 1.2 million annual...

I am a franchisee of goli vada pav at vrindavan (Dt mathura). Your coffee vending machine was installed at my outlet vide security deposit of rs 25000/- on rental basis almost two years back.in the first week of sept/2017 i requested to your area official namely mr rahul goyal ([protected]) for surrendering the vending machine so that i can get back my security deposit.
Since the day i have made him several calls as well given him texts...