Cafe Coffee Day Complaints & Reviews

Yesterday was the greatest shame. I told a friend from outside the country that this caffe is one of the best in india. Arriving there was no tandoori panner, no garlic bread, no lemonade, no straw!!! I made the request several times more than 25min to get more than that went wrong. I paid over 900 rupees a lot of money for poor quality. He had rat poop on the window, the shop falling apart. Shame on ccd lucknow...

Hi,
Today i visited you CCD at 8 & 9, RadhaKishan Avenue, Golden Triangle Corner, Navrangpura, Ahmedabad, 380014,
and i drink coffee with my wife, our bill was 323/-, we wish to pay by card or paytm, but staff says system is not working then we gave cash to them and when we asked for bill she said system is not working, i asked for manuel biil and she deny for the same,

it was very bad experience..not acceptable...

I had purchased on 14th august2018 at sampige road near 10th cross malleswaram bangalore, half kg of coffee powder with 10 percent chicory. At the time of grinding, the sales person intentionally diverted my attention to other items like ghee which is also displayed. I am sure he mixed up 30 percent chicory thereby reducing coffee powder content. I brought home the powder to my home and found that so much stronger with chicory. Unfortunately,...

Hi team
I am writing this with extreme anger and frustration. We have bought a new ccd coffee vending machine which was installed on friday and with 1 hour it got spoilt. Since then i have been calling to register a complain and no one has responded. My complaint number is 1642.
Also i would like report a complain for mr. Gaurav who is nothing but irresponsible regarding the transition on my order. Request to provide me with...

I had bought a classic black forest cake from ccd triton mall jhotwara, jaipur on 13 aug 18. Bill no. [protected]/5513. The cake was old and rotten. It was sour and had bad odour. It lead to food poisoning of my family members although they just tasted it. Further to my agony, no body is picking up the call at customer care or at the ccd store. I went personally at 2240h. Shop was closed though it is shown on website that it should be open...

Ccd at iit kharagpur, kharagpur, west bengal

1) behaviour of staff with customers is vulgar
2) not hygiene at dining and surrounding places
3) cheap quality of food
4) staff negligence with custoers

On wednesday -8th august 2018, at ccd iit kharagpur

We are regualr customers to ccd and this is not the first time i have reported regarding staff behaviour, what actions you...

We have availed 3xbonus beans on 7th august 2017 at your ccd outlet, napier town jabalpur.

But still no beans credit in my account.
The same was happened many times in back

31st july - no beans credit and many more.
Please dnt make cutomers fool on the app facility. 95% app facility is not working at your ccd outlets.

This is very poor service from reputed c0ffee chain like ccd....

On sunday, 5th of august.. Me and my friend visited cafe coffee day..in mani square mall, kolkata... After we placed our order they asked for the money... The bill was approx 1500 initially... We gave them a 2000 rupees note... They returned back the balance to us... My friend put that balance in her purse... After good 15 mins, the lady at the cash counter told us that mistakenly she had returned 3 notes of rupees500 instead of one and told...

Hello sir/madam,

It is my painful duty to inform you that yesterday (Dated:- 29th july 2018) we had bad and very unexpected service experience from your ccd outlet fathegunj vadodara.
We were sitting and doing our professional work of tarot card reading and one of your staff member came to us his name is parth vadhia and he was saying that you cannot allowed to this things in ccd. His tone of saying is also not appropriate....

It's not a complaint, just a request. I am from iit guwahati. We have ccd in iit guwahati. All the workers who works there are male. Wtf is this? This is a male dominated college. So, it's not a rocket science to think of putting there a few hot and beautiful girls to attract more customers. This is a old-school business move that still works. At least put a few girls in front to take orders from clients while your male workers could work...

Today i visited ccd at kota cine mall
The person there filled the take away glass only half and quickly packed. Took rs.500 and gave back rs.200. Asked me to go... I then demanded the bill. With great anger in his eyes he gave me the bill.
When i reached hostel saw the glasses were only half full.
I went back and made him give me more.
It was a harassment to walk the whole way twice. On a sunday sunny. Morning....

I was at ccd at seshadripuram, bangalore on july 25th with my friends. Unfortunately i left my wallet at the couch and left. I immediately realised within a matter of 5mins that the wallet was missing, we came back but was not able to find the wallet. We asked for the cctv footage and they said their was no cctv in the cafe to maintain privacy. I'm 100% sure that the wallet was left at the ccd. It contained all my debit & credit cards, government...

On 25th july i have visited cafe coffe day at element mall jiapur, rajasthan.
I have ordered 2 nos. Of super snacker combo (Costs 140 rs. Each).
The staff charged 354 rs. For the same. When i asked for the bill for the same, he simply told me that including taxes it is charged 354 rs and tried to escape.
When i have insisted him to show the bill. He produced a bill and told me that"sorry sir 4 cookies are also included...

Hi, i am from kalyan. Regular customer of ccd. Since 4 years. But in kalyan branch your staff behavior is very worst. Including 1 person. Name is javed. Always delay in saervice. Not making coffee properly. We asked to him so he argue with us. Always leave the ccd on housekeeping staff so who will make the food. This was not expected from ccd. You have to find a reason why is happening his? Bcs of one girl of your kalyan branch....

I went to cafe coffee day at cp ramaswamy road, chennai, today. I ordered a cafe frappe which, according to their menu, costs rs 144. The staff member asked me if i wanted cream and chocolate. I said yes. I was then charged rs 312!

They did not accept a credit card and did not give me a bill. After i asked for the bill explicitly, i was given this. I had been charged rs 250 for the drink + rs 48 for cocoa topping + taxes. br...

Actually we were in ur restaurant at Aadkawari, Shri Mata vaishno devi route and one your employee jz mistreated wd us..Don't u teach them how to behave with customers.The reason was that we brought outside food but we weren't aware of the fact that u don't allow to bring that..He could speak with us politely but instead of that he misbehaved wd us.kindly teach them some manners or otherwise I will teach them a good lesson.
Yours customer!...

I was at CCD at New Bel Road on July 7th with my friends. Unfortunately I left my phone at the couch or the table and left. Once I realised that the phone was missing, we came back but was not able to find the phone. We asked for the CCTV footage and they said their was no CCTV towards the location that we sat. I'm 100% sure that the phone was left at the CCD. It contained the details for my lab work and since I'm a student the data in it...

Hi

My name is Hirak Mukherjee and I am from PUNE . I had applied for a coffee machine for my cafe : Cafe H&H back in December 17,

However due to some circumstances I had to close the cafe hence on 9th April I cleared all the formalities including agreed for the total refund amount as well...hence stamped and gave the documents to an Employee name Jigar Bipin Pandya jigar.[protected]@coffeeday.com...
He assured...

Bad service
Total miss behaviour
Evan not give a proper answer or reply i[censored] ashk somthing
Evan not given single glass of water
Diffrent between the customer
Sometimes thaey give service sometimes self service ruls are chang with fraction of second
Ever seen bad experience in ccd
Even not hava a proper food or all item's also not avelabl
I[censored] take so much Mooney than don't bad behav...

I have visited cafe coffee day jhandewalan outlet on 29th june 2018 around 6:30 pm and ordered 3 devil's own cold coffee, and what we have got was horrible, after of 15 min consuming that coffee me and my two friends started vomiting and have suffered from stomach issue whole night. This is the food quality and hygiene which ccd is providing to their customer....