Cafe Coffee Day Complaints & Reviews

With the coffee generally should serve tissue paper. That s the standard of ccd but they served toilet paper roll sheets instead of tissue paper. Payment of a coffee goes more the 100 bucks don't the cafe coffee day can't purchase tissue papers for the customer. These are not the standard of a renowned coffee shop.
What kind of worst service it is?...

I ordered 4 items from ccd global limited but after receiving an order from the delivery boy, found that frappe (Shake) was half empty in the bottle.
This is how ccd treats its customers when the order is placed for delivery.
Upon asking the details from the delivery boy, he told whatever the outlet people gave to him, he is just delivering the same.

This is not at all acceptable, that too from the merchant like...

I ordered 3 coffees for 369 rs. It was totally too dark that i can't even drink. And the thing is when i got my coffee then after the service boy said to me that our coffee machine is not working well. They should informed us earlier. After tasting it i puke immediately. It was totally wastage of my money. I want my money back. I hope you people take it as your priority....

Dear sir
I would like to inform you that i worked in cafe coffee day 4.3 years but only three months show to me in the passbook.in this connection i request to hr lot of times but he told me last six months it wil update 10 days but he gives me only excuse. I am suffering because of pf issue. So i request to u pls solve my problem as soon as possible otherwise i will go to labour commissioner....

Hi Team,

I have returned the rental coffee machine to CCD authorized distributor "Vasudha Agencies" with complete accessories in June (20/06/18) month since I had to shut down my Cafe Business due to some personal reasons.

Coffee day is suppose to refund the security deposit of Rs.25000/-, am continuously following up with concern sales in-charge regularly but nothing happened till now

Its been...

I suppose this cafe is not for office use. Here this cafe is fully occupied by a single company where they are discussing everything and also client meeting takes place here. I don't blame that but what about the people who seek relaxation and peace of mind.. If this has to continue just allot them a private place in somewhere the cafe itself.. That will be off great help to those who just want a peace of mind and happiness. This is along...

Today I am misguided by ccd sales executive at lake mall Rashbehari Avenue and paying Rs 4332.00 which is unexpected from like this type of reputed organization. And I am not getting proper clarification of my bill from them. I am enclosing the bill which is painful for me. The sales executive totally misguided me and unnecessary billing charges from me....

I was overcharged by ₹300 at the outlet in somajiguda, hyderabad. Your cashier served the wrong sandwich, quoted the wrong price, and refused to give me a bill. She was repeatedly arguing with me saying the boss threw it away and she showed me a random bill of a random customer from yesterday, while she couldn't retain a bill from 20 minutes ago. I asked repeatedly and she was repeatedly saying it just vanished. She and two others told...

Respective authority,

My complain is about a billing done few hours ago in lake mall outlet of yours... We just had 2 coffee and a sandwich but the billing staff made an excessive bill of it by adding a whole cake and giving a paid stamp just above it to hide the undesired product. After repeated attempts he refused to refund our hard earned money and tried to outsmart us.
I am requesting you to take prompt action as...

I have received the parcel of ccd shipment #[protected] for order #[protected] from bluedart courier. One of the packet is torn & was having 4 capsules only instead of 10 nos.

By physically checking the box, we observed that their is a hole in one of the corner of the box. It seems that box is being torn by mouse (Pics attached).

Please do the needful to either return the money or send fresh packet.
br...

I, mr. Harshavardha having mobile number [protected] is a member of cafe coffee day and had visited your coffee day outlet at bellur crossing, hassan on 30.9.18. I had purchased a cappucino for rs. 120. However, i was not given points against this purchase. The reason that was stated is that the internet was not working and hence this was not done.

I'm attaching the bill for your reference and needful.

Kindly...

I had visited the CCD at Juhu near Iskcon and intentionally they billed me extra 32 rs/-.

i Had ordered regular coffee but they gave me a king size but still, i was ok.

But when i asked for a bill and what I saw is that they had punched additional item. When i questioned to staff that she said it was by mistakenly punched.

This is a serious issue and i have encountered this 3rd time....

We visited ccd sector 132 express trade tower on[protected]. Ordered three things
1. Cafe-frappe: 152 rs
2. Strawberry shakes:110 rs
3. Cold combos (Mighty muncher):210 rs

Total cost is 472 rs +5% gst = 495.60 rs only but on the bill, they charge me 575 rs.

If you guys want we will send you the invoice too.
Kindly look into the issues and resolve on priority otherwise i will take...

I went to ccd outlet in pimple saudagar area of pune on[protected] and ordered below things:
- large cappuccino (Plain)
- regular cappuccino (Vanilla)

What i was served:
- large cappuccino (Vanilla)
- regular cappuccino (Plain)

Addition to that, i did not receive the bill as well. Even after i was served my order, staff did not provide me the bill. I was waiting for them to hand me...

I am a regular customer of cafe coffee day. On 25th sept we went with our family to a coffee shop at madurai. We placed order for a cold coffee, cool blue and chocolate milk shake... The person took the order. Later he claimed that cool blue is not available. I opted to cancel the order... Then they pressurised that they have placed the order and i have to buy some thing else for the same price.. I felt horrible. How can they threaten a customer...

I felt very bad about mr srinivas behaving with me

1. He was forced me to order
2. He told if you not ordering go out
3. I shown him my ccd app also he not ready to lesson
4. He chewing some tobacco and finally i shown him bill copy of my morning purchase than he went

This happened in new ccd lounge vijay bank layout on[protected]
At 9:00 pm...

Hi,
This is my 2nd worst experience with CCD. Last time when I went to CCD, the staff told that beans could not be redeemed, bill could not be generated and provided me a personal number and told me to Paytm amount to that number.

This time it was my birthday and I thought maybe I will get a better treatment. I reached the INFOSYS POCHARAM FC1 store and ordered 2 chill shakes. Then the lady told that the 50percent off...

I went to Cafe Coffee Day and order 2 Cappuccino's, one was medium one was strong, which was asked by the biller as if its their option but they have added price for one extra expresso as well. Other than this the price of cappuccino itself mentioned in menu is being hiked. And gst(5%) is added above that. I need a refund for this. I will move to consumer court, If not resolved....

Today at your store in lodha xperia mall, i ordered for an eye opener espresso on your menu its price was shown as 98 rs. Where as the bill generated was showing 154 rs. When enquired the store staff told its the price with taxes. When how come the taxes can be they said it’s not their problem. I think i was cheated and orver charged. Need a clarification.
Bill no : [protected]
Date: 09/09/18 06:07:52
Mobile :...

Dear team,
I ankita agarwal wants to say that i visited lal poti jaipur rajasthan branch at 6pm on 9 sep 2018.
A girl was on counter and left counter and didn't take our order as she is lacking of knowledge as we told her for 10% discount by online ccd app. After some time she arrived by changing dress and other person came. We ordered and they charged 41 rs extra.
I tried to explain but they started misbehaving....