Cafe Coffee Day Complaints & Reviews

Dear ccd,

Last night 10th january i went to ccd gachibowli which is on the first floor near (Cream stone and karachi bakery).

I work in it firm and on 11th had cultural celebration for pongal. Me and my husband was tired so decided to have coffee at this coffeeshop.
We reached the cafe around 9:30pm. I told him to give me coffee from the menu pointing to one item.
He looked at me may be because...

Yesterday i had a visit to your cypress, mulund location ccd. I ordered a capuciono and when i received the order it was smelling like nescafe beans flavour. I asked to change the coffee and got the same nescafe flavour again.

I stay in mira road and easily access mira road rassaz theatre or bhayander maxus mall ccd. I'm a customer with ccd for over 8 years now and have clear understanding of ccd aroma. However, the coffee...

Respected sir,
Actually i wanted to send this email to mr jogi rawal sir but i dont know how it will reached to him this mail. Actually i worked in cafe coffee day new friends colony 12 but after working 1 month i get so much hard time while working there. The manager and staff are totally embarrassed me. So i decided to resgined the ccd company when i wanted give the resignation they told me you cannot take resignation before 3 month....

Being a student of this college, I have noticed regularly that this particular branch never have some products like cold cocoa latte. Since products available here are at some subsidized rates, I think this might be the reason behind the same.
This matter seems very small but happened every other day. I have observed this for over 10 times before writing...

I am shocked at the exorbitant price i had to pay for a cold coffee at your prabhadevi branch, mumbai today.
I just asked for a strong cold coffee, which normally costs approx rs.120-150, i was charged double apparently because i had asked for a strong one.
Without any advance intimation, i was charged and billed the same. I paid by cash but this is daylight dacoity.
Apparently your brand has been raising prices randomly.br...

I went to ccd btm 2nd stage in morning at 11:50 am and went to place order of one samosa and water bottle, the person who was taking order names chetna told me that samosa will not come songle piece you have to place order for minimum 2 samosa else they wont let me sit in ccd.
I was surprised the way she spoke and really thought so this is how ccd force their customers to place order by humilating them forcing them to order.
I...

Bill number 3639
Outlet-mogappair ambattur industrial estate, mogappair west, chennai.

Your manager at this outlet, mr. Robos has misbehaved with my colleague. He behaved very aggressively raising his finger and threatened us, asking us to leave the outlet.
All this because we entered the outlet, settled down on our laptops for 10 mins and then went to the counter to place our order. He said that we are coming...

This is likely the worst cafe i’ve ever been to, was sitting & working politely with my 4 coworkers, two o[censored]s ordered coffee & the others didn’t want to. The store manager ‘rahul’ comes up & informs that we can’t sit in the cafe till each & everyone of the group places an order and then asks us to leave the cafe.

Never heard of a cafe, restaurant or even bar where it is necessary for each & every person of the same...

On 10th DEC 2018 4:08pm i visited ccd store at canaught place shop no. 4 DMRC Rajiv chowk. New delhi.
I ordered creamy cold chocolate @ 189. And in bill they added ccd season treati @4.76. without intimating me. Once I asked why they charged 4.76rs. cashier Priyanka said it already added in system so this coming in all bills. I ask her to refund than she said it's non refundable. And the store manager Sandeep apologize and said this...

If ccd is not able to manage its technology, then its better to have services from third party vendors. Swiggy, zomato can you support you and atleast save you in some front. There is no need to push your application, if your pos is not capable enough to properly integrate nad communicate customer orders.

Anyhow, the staff training ccd really require to take care of. It's quite familiar situation with your outlets that your...

I got a bottle of water from ccd, phoenix mall, chennai. The water had a very bad taste. It definitely tasted like tap water. The staff are definitely refiling sold bottles and are selling them off. The seals on the bottles are bot visible. Its a shame to pay for water and find that even it is adulterated. Kindly take action on the store and see that its set right....

I am residing at pragathinagar, opp: jntu, kukatpally, hyderabad. I use to purchase coffee powder of mix of 70:30 sometimes 60:40 from a coffeday shop located in kphb colony, hyderabad. For the last several days (Almost one month) the powder is not available at that shop. The boy at the shop says that there is no stock of coffee beans. Could you please look into this and explain the reason for the shortage of coffee beans.

D....

Hello team,
Yesterday 01.12.2018 i went to cafe coffee day, dd mall outlet, gwalior and ordered two items

Sizzle dazzle brownie (Price 239)
Vanilla cappuccino (Price 138)
These price i have quotes are according to the menu that ccd guy provided.

But when i got the bill, it was of 394 and that guy had put 5% gst twice. First on product price and then on total bill. When i countered him and...

My name is sunil kumar
Empl. Code = a118305
Worked at comand hospittal (Panchkula) in cdx
I given the resignation at 21.05.2017 for 6 months ago. But my full and final settlement has not been received yet.
And if i am talking about this thing to h. R. (Mr. Munish kumar) no one is giving a response. Please send the amount of my full and final or my working days in cafe coffee day.
Mr. Manish kumar from h....

We are not doing any meetings here and we are coming and giving the order and we sit and talk but they are behaving like we are doing ### . Zonal head is not allowing us he is using bad behaviour . To achieve there target they forcing us to order and serving with the bad quality of food which is expired ...and the person named vasanth (manager)is forcing us to order 500 per hour from each person ...kindly look into it ... as a educated we...

Dear sir
I am ganesh bharat sarode from pune (Maharastra). I have left the job before 2.5 ago but my doe eps date is not updated. Thats because my pf application has been not submitted. And realiving letter is not giving to me. Please it is needful
Empoyee id - a139087
Date of joining - 27/02/2017
Reraleaving date - 07/09/2018
Contact no -[protected]...

Your new cafe at dalhousie road pathankot opp shani mandir has repeatedly shown disrespect to the customers visiting, including mine own experience for two times.

Yesterday that’s 21/11/18 at 10.35 pm we reached with family and on seeing the car approaching the sardar guy on duty rushed to switch off lights and there were two customers already sitting. He didn’t bother to their experience and order was yet to be taken for...

Please note about the new combo meals introduced in cafe coffee day whenever i visit various ccd in mumbai and navi mumbai i am being handed over with the different menu other than the combo menu

When i specifically asked then the sales person always says the stock is out supplies are not coming so on and so forth. This happens with every cafe coffee day which means the business model of combo meals is just to attract customers...

Hi, this is ritu agrawal from moradabad. I am visiting agra as a tourist with my husband and two kids. So i visted your store near taj mahal twice. And i noticed that the staff with yelling and shouting and giggling among themselves regardless of the customers being in the cafe.. We had to literally shout many times to grab their attention when we needed any thing. It was really disappointing to see this kind of behaviour at a branded store...

I went to ccd santoshpur (Pin 700075) with my sister on 14.11.2018. We ordered a devil’s own, choco cookie milkshake and garlic bread. The ccd guy asked me if i wanted cheese on my garlic bread and i said yes. The bill amount was rs. 766. I was surprised but nonetheless decided to eat the food first. Before leaving the cafe we asked the ccd representative to give us the bill. On the bill an extra item was added: oatmeal and honey cookies,...