Cafe Coffee Day Complaints & Reviews

On 26th march 2019 i have swap my debit card on cafe coffee day - dhanajay tower - satelite branch-ahmedabad.. Approx 8.07 pm time. At that time there is some server issue may be that ccd manager said me. So the bill amount of 536 is not getting by them at that time.. So he has swap the card again to getting that bill money... Still the same issue... Then after after when i left the ccd approx 10.5 pm he swap again the card for making that...

Had visited chalakudy vge potta ccd. They billed me for the wrong things, refunded me for a chocolate i hadn't ordered and i asked to replace the wrongly billed coffee. They refused and they didn't even have the courtesy to inform us that that it won't be replaced. They didn't repeat the order while ordering. I had to wait 15 mins with a 4 month old child. Very dissatisfied with your service.
Ref : bill number [protected]/13545...

Whatever happened to your quality? I asked for hot gourmet coca, and i get only hot milk. I dont pay 180-200 rs for just hot milk. Arent your staff supposed to follow a recipe? Esp. The outlet in garuda mall upstairs - worst service. They add just about anything without asking you, extra cream, chocolate sauce etc, even if i said no. And when i ask for bill they dont provide coz they know we'll see what extra was added. Fix your issues, or...

At the phoenix mall coffee day at alambagh in lucknow, the staff is extremely rude and disrespectful. I was conducting interviews a d have ordered almost ra.1200+ worth of coffee and food in 3 hours, and they came an hour ago asking me to order again as we hadn't ordered in an hour. The manager, akash trivedi tells me that "we have to do business and so every table should order every hour" when i asked him about this rule. He then tells me...

Dear sir
I was employee in cafe coffee day at nit faridabad. My employee id is a135255. I quit my job for 5 months and i want my pf i have been big temple for 5 months for my pf and they always say your dob is wrong in your uan number. I have change many times and i dont know what is the issue and why it is not changing and i am totally cheesed off here and hr always says it is in process from 5 months tell me when will this problem...

The pos debit card machine has not been working at the ccd outlet at maker arcade, cuffe parade.

The person in charge does not know how to manage and is not able to provide a satisfactory response on why the machine has not been working for over a month.

This is a deliberate attempt to have only cash payments and discourage use of cards at this ccd outlet....

Hello sir/ma'am,
I am shrushti chaware, from jaripatka nagpur.
I love your cafes and stuff that u serve, but from last month, i am noticing that a co-worker/barista of (Poonam chambers ccd, byramji town, nagpur)
Named 'arti' her behaviour towards customer is so harsh.
On 23/2/19 (Saturday) at morning i went there to hangout with my boyfriend, and we were clicking selfies and she served a frappe to...

I had ordered a medium cappuccino on 21 feb 2019 at 2.48pm on fc road outlet pune in bhosale heights... There was a cockroach in the coffee i drank the whole coffee and in the ground there was the cockroach and when i discuss with the staff they were like staff is new or it might have gone wen coffee was serve on my table this we're reasons from the staff i am sharing the pictures of the cup. I have reported to customer care as well they...

Hi i'm rahool from hyderabad i'm a regular visiter of sindhi colony coffee shop hyderabad telangana.
As on today i visited this branch regularly i order saucy noddles but today some strange thing happen were the employees told us that it's was not available.
Ok v order another so at that time store manager came so i asked noodles so he said it's available i shocked this cafe coffee store is in loss stage that thing i found out...

I m emlpoyee of cafe coffee day . I had quit my job 4 months ago. I join this company 2016. I want change my personal details i was already fill form of changing personal details last 2 months ago no response they rejected my form again and again now i have fully frustated .my date of birth is 06/071998 in my document but company hr fill in company document 07/06/1998 its the main issue but they all refuse we cant do anything we cant change...

Very bad behavior by staff with an aged person. Shouting and telling him to leave as he didn't order something for an hour and was sitting there discussing something. This happened for the second time. That employee literally shouted and i am highly disappointed with this ccd branch. How can you treat your customers like this. Customers are the only ones who help you take your salary. I feel you should fire such kind of employees.
br...

I am having to cappuccino coffee codes obtained from double mint offer pack. When i went to hazratganj lucknow cafe coffee day branch i was not served with it.. First they said that they would not provide me with the coffee then i called head office and then they said that there is no network so please resolve my issue and help me with it as soon as possible......

I got served with a burger without any mayonnaise in it but i got charged for a full burger. When i complained about it, i was told that i will have to pay extra for mayonnaise. When i insisted that it's not normal to pay extra for mayonnaise, i was offered another sub standard burger with minimal amount of mayonnaise. Plz look into the matter.
The above incident happened at ccd, saudagar lines, sadar bazaar, agra....

I went to this place 2 times on different saturdays night at 11 to 11 30pm.
1st time when i was about to order they said the billing closed.. Due to card machine error ok so i left.
2nd time before ordering i went and asked is the card machine works the guy who is in the counter said all working. So i decided to view the menu card to order and i went to the guy who was in the front desk to order he said the card machine does...

Dear hi, yesterday i purchased one classic black forest cake (Bill no[protected]/20933 dtd 21/01/19) from vijay bank layout, bangalore. Cake outer part is so dry and cream on upper part is like wax (Means no freshness). I gifted to somebody for bday, its very bad impression on me.
This quality i am not expecting from ccd becoz i am regular customer of ccd...
I need refund for above transcation.
Sandeep ([protected]) br...

I have visited one ccd outlet today and ordered 2 coffee and by mistake those coffee was served on other table i was seeing the scenario they have tasted the coffee and then they realised that was not thier order so they asked to replace it and ccd executive took that coffee from thier table and offered me same. I want to know how come he can serve me someone tasted coffee when i raise me voice while shooting this seen he run towards me to...

Hi, i went to coffee day on bengaluru central in belandur on thursday (10th jan 2018) and ordered one strawberry slush. The drink was priced at 189 and i ordered that. The bill was for 303inr. When i asked for the bill she told me the bill machine isnt working. I feel i have been ripped off. I need the bill breakdown or i will goto the consumer court....

I visited the ccd outlet located inside the inorbit mall, vadodara on january 13, 2019 with my family.
Since i am a regular customer at ccd, i am well aware of the combos available there. On entering the store, there wasn’t any cashier available to attend as the designated person was busy with his phone in one fine corner.
Secondly when i enquired about the chai+ maska bun combos available for inr 49, he quoted the amount...

Even after asking the bill the attender refused to give the bill stating machine is not working and he asked me to transfer the bill amount on his number through paytm or by google pay.. Pathetic service and behave at marathalli ccd right apposite to @home mall bangalore, the same service i am receiving from past one month.. Plz visit this cafe and check as a customer...

Hi team,
I am a regular customer of ccd. I usually sit and do my office work for 3-4 hours almost daily and order one coffee everytime. I have bills for the same. Today when i ordered coffee, the staff said that you have to order every hour if you want to sit!! There are orders from manager!!
Is this the policy of ccd? If this is the policy all over world then better show on notice on your outlets. You are forcing customers...