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Cafe Coffee Day Complaints & Reviews

3.7
Last updated Apr 12, 2024
Complaints 735
Resolved
538
Unresolved
197
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Cafe Coffee Day reviews & complaints page 20

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H
Harsh Halpani
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of your staff

Address:Kutch, Gujarat, 370201
Website:[email protected]

I am regular customar of cafe coffee day but your staff is doing rude behaviour with me and my friends. We give order and seat in ccd but they told me you can't seat here... They told us you don't do meeting in ccd.. You can't seat here beacuse it is our property.
I am regular customar of cafe coffee day ao i think it is my duty to inform you your staff is very bad so please trained your staff and teach them how to treat customar.....
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Tejas Limbani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behavior

Address:Kutch, Gujarat, 370210

The staff of this franchise behave very rudely to us... It's not only staff... the manager is also included in this worstest kind of behavior... It feels like this manager should be changed as soon as possible or else the franchise will get an very bad impression of the customer and also this is to be noted that, They have behaved many times partially to their friends customer comparing us... this complaint should be legally taken on the...
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S
Surabhi.9jul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect billing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On 28.05.17 around 5:30 pm, I ordered one garlic bread with single cheese, one devil's own and one inverted cappuccino at CCD, Great India Palace. I believe that I paid a higher amount than the actual bill. I paid through my Axis bank debit card sequence no 050705. Kindly clear my doubts at the earliest possible and also let me the billing amout for the above mentioned items...
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Md Matin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About my pf

Address:New Delhi, Delhi, 110020

I have submitted all document 11 may 2017 for pf but they do not response i did not get my pf and no record found and am not able to track what is my pf status and the cafe coffee day head office in okhala delhi they people don't response me whenever i ask them. They always refuse me. I worked in cafe coffee day outlet in paschim vihar delhi there is i have spent my 1 year 7 month... Please sir help us....
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Ankita Santoki
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behaviour of staff with customer

Address:Kutch, Gujarat, 370201
Website:[email protected]

Hello sir, i m regular customer of ccd gandhidham.. But behaviour of staff including manager is nt properly.. They always disturb us in our work. They r like give order continuously nd u cnt seat here in one order nd etc etc.. Regularly my all the associates nd i face it...
I m sure many customer face it here
As a reputed franchise this is my duty to inform u..
I wish i ll get proper reply nd plz take action in it asap...
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Pranay Pardessi
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Employee behaviour

Address:Mumbai City, Maharashtra, 410502

Hello i am pranay and am a regular ccd customers who spends 300-500 bucks daily at your outlet at ongc colony bandra west the problem is not with the bills or the quality of your products but it's the behaviour of staff yesterday night after coming from my friends birthday i ordered one rasgulla royale.. Firstly staff (Asha maam) denied to make it a take away i agreed upon that but when the dessert arrived i took the glass and was standing...
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S
Shubha B
from Bengaluru, Karnataka
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Staff indecency

Address:Bangalore, Karnataka, 560052
Website:www.cafecoffeeday.com

The manager doesn't have any knowledge about the basic work etiquette. Worst staff management experience. The cunningham road cafe coffee day branch manager has misbehaved with the customers. He was screaming at the customers disrespectfully even while the customer was being polite. The behavior of the manager was extremely disgusting and needs to be punished. He showed no regrets of doing so. Hence i demand for an action to be taken against...
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G
GGO
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coffee vending machine contract

Address:600045
Website:www.ggorganics.co.in

We, GG Organics Exports is having one Coffee Day - Coffee vending Machine with us on contract. Now the contract has been expired and our Management decided to return the machine. The same thing was reported to Mr. Sunil H Patel, Manager Sales Chennai area on 21 April 2017, due to his poor response the matter has reported to Mr. Mr. Nithin Rodrigues. Unfortunately he is also not responding well. The contract has been terminated but till date...
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Vishesh Niranjan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff behaviour

Address:Bangalore, Karnataka, 560018

Me and my girlfriend were sitting in CCD rajajinagar, Bangalore, Karnataka
We just wanted privacy and wer planning to place the order after 15min. The staff out there was so rude they just loudly spoke that we came just to pass time and not to order anything.
I am a regular customer of CCD and I am a Managing Director of a corporate company. This behaviour by the staff was embarrassing and me and my Girl decided not to visit...
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Preethu R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No basics need wifi

Address:Kodagu, Karnataka, 571201
Website:cafevfeeday

I had bean to cafecoffeday madikeri i planed to do some internet work through wifi but i was so shocked hearing that their is no wifi connection this is basic need now days n the cafe cofeeday doesn't have the connection being such a big company you ppl should add the wifi connection too. N i got wifi in small cigarate store which is near to cofeday madikeri...
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Ruchita Ketkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill not provided at cafe

Address:Mumbai City, Maharashtra, 400042
Website:Cafecofeeday

I visited the cafe coffee day outlet at millennium business park mahape. I ordered a cold coffee and a sandwich. I was charged ₹353 and the bill for the same was not provided.
When asked, the staff said that they threw away the bill.
I don't even know if what I paid was actually the amount payable.
The customer should and must be given the bill copy....
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Prajwal Kg
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very disgusting atmosphere of insects in CCD

Address:Banswara, Rajasthan, 571104
Website:www.consumercomplaints.in

I'm totally disappointed by ur service in ccd @ mysore-madikeri road koppa, 571104. Foremost there was only one server, and we felt as if we are thieves entering ccd. The service tax was collected but service was poor. Finally after placing the order the whole of atmosphere inside was surrounded with flies. It was a disgusting atmosphere for us and we had to leave the store. We regretted of spending such a large amount of money and ending...
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V
Veekshith Bhat
from Bengaluru, Karnataka
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Negligence and rude behaviour of ccd staff

Address:560055

CCD ORION MALL- Myself and my mom ordered coffee along with paneer sandwich which we double confirmed from the staff of what it contains... Later we got our coffee and later the staff come up with the sandwich but it didn't taste like paneer... I asked my mom not to eat it and later took a closer look at it... and came to know it's CHICKEN!!! I was devastated to get to know as I'm a Brahmin n it's a sin for me and it hurt my religious belief...When...
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M
Mahavir Jha
from Mumbai, Maharashtra
Aug 21, 2022
This thread was updated on Aug 21, 2022
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PF issue

Address:Thane, Maharashtra, 421301
Website:www. cafecoffeeday. com

Hi,

This is Mahavir Jha, I was working in Cafe Coffee Day as a operation trainee,
Emp code a129771, location Thane Ghodbandar road, I left ccd on 28 December 2016 because of the roaming me every week other place where I was not comfortable to travel still I was going on job, and finally area manager told you you don't have to come,
Now HR of CCD, whose name is Rahila Sultan saying you r absconding and if you...
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S
shilly
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst drink

Address:110001
Website:ccd

I m a regular customer of CCD . I m working in gurgaon and use to board my cab from mg metro. I went to CCD of mg metro station and got worst experience. I had placed the order of a cold coffee(devil) BT got so many pieces of plastics in that coffee. There was 7-8 small pieces of plastic. Honestly I will never go CCD again. You can see the photo given below. There is a few pieces which I got while drinking the coffee. I was getting the piece...
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Sonu Kantiwal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Store manager mr.. Rajat misbehaved and called names.

Address:Jaipur, Rajasthan, 302012

Date: 19/04/17
Time: 06:00 PM
My no.: [protected]
Location: Triton mall Jotwara Jaipur, Rajasthan
I asked for a Regular Cappuccino. I requested to make it little stronger. Store manager Mr. Rajat asked for 175 Rs . I replied him that I have been drinking same coffee regularly form other CCD shops and the price looks high.Instead of clarifying my doubts the store manager got angry and misbehaved. He even called names...
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GurjeetRenu
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inhuman behavior and inconsistent quality

Address:Mohali, Punjab, 160062

I had visited the CCD's franchisee located at Phase -11, Mohali on[protected] and ordered Toffee Cold Coffee and Creamy Toffee Frappe. Both the drinks were too low on viscosity and tasted like they have made the drinks without milk, using only water. The same issue was raised to the cashier of franchisee. First of all, he said, "We do not have premixes which are used to make the drinks but the same can also be made by blending ice cream"....
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laksh9
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coffee day filter coffee powder

Address:500004

I am a regular customer of coffee day fresh and ground filter coffee [80-20] powder over past ten years with membership card # is [protected]. I regularly purchase 80-20 filter coffee fresh and ground at the cafe coffee day stores
However, recently, i purchased the readymade 500gm filter coffee powder [80-20] from the cafe coffee day dealer at amalgamated holdings limited, no.6-3-698/8, venkataramana colony, hyderabad-500 004 on[protected],...
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Farhan B
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Vat charged

Address:Sirohi, Rajasthan, 307501

I had a bill where there were 2 different Vat charges where there. 1 was 14.50% and the other was 5.50%, apart from other charges of Service tax @ 5.600%, Swach Bharat Cess and K K Cess of 0.20% each.

Itemised Bill

1 Cafe Mocha @ Rs 125.00
1 Tex Mex Veg Cheese Sanwich @ Rs 155.00
+ Addon Cheese
1 Rush Pom Cherry Fruit Juice @ 71.09

Total : Rs 351.09
Vat @ 14.50% Rs...
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harirachit22
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customers and pathetic attitude of the employees

Address:Paschim Medinipur, West Bengal, 721302
Website:www.cafecoffeeday.com/store-locator/west-bengal/kharagpur

The outlet at cafe coffee day increases its food prices during events. They often make certain items compulsory to have.For example, they say its compulsory to have cheese and chips whenever they feel so. They treat customers with disrespect as mostly they are students, but that doesn't justify their behaviour. Most of the time they don't have supplies, so they make do with whatever they have. For example, They will serve a sandwich without...
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