Claimed

Cafe Coffee Day Complaints & Reviews

3.7
Last updated Apr 12, 2024
Complaints 735
Resolved
538
Unresolved
197
Quick Links
Statistics
Share
Contacts

File a complaint to Cafe Coffee Day

Having problems with Cafe Coffee Day?

File a complaint and get it resolved by Cafe Coffee Day customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Cafe Coffee Day
Customer Service Contacts

Cafe Coffee Day Phone Numbers

Toll free
1800 102 5093
197
106
1860 500 4422
116
70
Phone
+91 80 4001 2345
78
62

Cafe Coffee Day Website

Cafe Coffee Day Head Office Address

#23/2, Vittal Mallya Road
Bangalore North
Bangalore District
Karnataka
India
560001

Cafe Coffee Day reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:560037

Inr 95.00 is debited from my account twice on 18 nov 2016 at 11:39 am -

"debit card purchase-cafe coffee day, bagmane-wtc-ind".

Call to complain yielded no response, same with the email which i sent.

Email was sent to [protected]@cafecoffeeday.com

When i checked with the outlet in charge execuitve at cafe coffee day, she mentioned that there is a problem with the machine....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mirraj
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salary issue

Address:282005
Website:www.consumercomplaints.in/cafe-coffee-day-b100264

Dear sir
I am working in cafe coffee day as a asst manager level-2 my employee code is a-124346 my salery is hold without a any kind of proff and from last 6 month i tryded to take my salery but area manager and hr department is not realese a salery so it is my humble request to realese a salery if you did not do this than provide me all the reason in written

Thanks & regards
Rajan oberoi
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sagar suresh lohekar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pf amount will not be received.

Address:Nagpur, Maharashtra, 440027

Dear sir,

I am sagar sureshrao lohekar from nagpur (maharashtra). my pf refund application form was submitted on 22 september 2016 to the banglore head office of cafe coffee day. till date it was not credited to my account. please let me know when it will be credited to my account. please it is needful.

Employee details are below :-

1. employee name : mr. sagar lohekar.
2. employee id ;...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritika19
from Noida, Uttar Pradesh
Report
Copy

Product- chocolate dark frappe

Address:New Delhi, Delhi, 011
Website:Cafe coffee day

Hi,

This is regarding my visit to CCD, Connaught place metro station on 3rd November. I am highly dissatisfied with CCD product, I ordered dark frappe which cost me 190 after taxes and what I got was a bit less than 3/4th full(around 300ml) plastic glass of coffee with some liquid chocolate in it. I have had cafe frappe(not dark frappe) at other CCD too and had better product of right quantity as well as quality.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sananda18
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expiry of balance

Address:Kolkata, West Bengal
Website:www.cafecoffeeday.com

In my CCD app, i had 250 beans. on 27th oct they texted that 100 beans will expire on 29th october.
on 29th October when i went to an outlet at bangur avenue, kolkata, my app was showing 100 beans has already expired on 29th october.
how is the deduction of balance possible before the expiry date! i called in the helpline number, they couldn't find a solution and instead asked me to mail!...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saicharan1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff are very rude in guntur

Address:Guntur, Andhra Pradesh, 522003
Website:cafecoffeeday.com

Staff in coffee day, guntur branch are very rude. When i am giving order he says that internet was not working.so i asked can we come tomorrow, he says no please dont come to our shop and he was using volguar language and watching like beggar, the staff behaviour was ridiculous, they are not giving respect to customers, please take action and suspend that staff immediately and resolve my problem. Not only me so many are facing problems with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kaish pandey
from Bathinda, Punjab
Report
Copy

Regarding the food quality and cappuccino

Address:Panchkula, Haryana, 134112

It was a really very bad experience here at ccd in sector 11 panchkula
M the regular customer of ccd and i felt my self its really wastage of money to hang out here... I would suggest everyone plz plz dont eva try ccd they are fooling every one jst by their brand name here some pictures are attached fr u all to see the quality of food they provide... It was very worst experience to be there... Staffs are also non corporate, ac is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr1234
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service and behaviour of employee sariful at ccd welkin road very bad

Address:Kolkata, West Bengal, 700084

Everyday we try to use a coupon at this cafe they say we cannot use the coupon as the server is down from the morning. Today we went there and asked whether we can use the coupon or not. The employee there first asked what type of coupon we have and then said the server is down again. His name is Sariful. If the server was down then why did he ask about the coupon in the first place. This is just harassment of the customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harneet Thind
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wake cup coffee day machine

Address:New Delhi, Delhi, 110012
Website:www.cafecoffeeday.com

This is put into notice, that i had purchased this machine a few months back and have been facing issues for the past few weeks.

The machine has been giving a constant Orange light and the manual would not show any instructions regarding troubleshooting the same.

And now the red light appears constantly and the buttons wouldn't operate. It has been lying stuck for the last few days.

I have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
J.usmani
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Remaining money was not returned

Address:New Delhi, Delhi, 110034

Sir,
I had one chocolate pastry of rs. 45/- and also took guava chilli of rs. 30/-
From cofee cafe day of race course metro station dated 3rd, oct-2016 at 6:00 p. m. actually i did pay rs.500/- but against this payment i received only rs.25/- by coffee cafe "attendant" and balance rs.400/- i didn't get till now because attendant is denying to pay the balance money of rs.400/- and attendants is playing with me.
Sir i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankush 1704
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non - availability of products /services

Address:Chandigarh, Punjab, 160036

Hi, I'm regular customer of your company. Everyday, I had 2 or 3 King cappachino in ccd 41 sector. It's matter of routine that brown sugar/sugar free or cup for King cappachino is not available because in this cafe only 2 cups are available. If cup are busy than you have to wait till the other table finish the coffee. It is important to tell you that from last 3/4 month honey oat biscuit (pack of 2) are not available.
I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zahir Alam Khan
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding service

Address:Khordha, Odisha, 751023

The service of CCD Ginger at Bhubaneswar is not upto mark. We are not expected from such a brandend outlet like CCD. After so many time we request to provide sugar and napkin but that waiter not responding us. So if that type of service you provide us we are not coming next time. You should respect and special attaintion to your custember woh are coming for their mind refresh but after he see this type of service their upset. So please look...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ghanshyam kavad
Report
Copy

Account not open

Address:Surat, Gujarat, 395006

Respect sir,
When i m login to my no.[protected] account not open please sir i request u solved my this problem i am very old customer to your cafe i hope u will solved my problem and my account open as fast

Sir i hope u please solved my problem i have already request you many time but you are not reply me any time sir my two account not open first one is [protected] and second is [protected] please air solved my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priankanath
from Mumbai, Maharashtra
Report
Copy

Rude behaviour with a lady customer and denial of accepting beans .

Address:Kolkata, West Bengal, 700117
Website:www.cafecoffeeday.com

I visited this sodpur branch for coffee after a hectic day of work and I have been denied coffee with a accompanied behaviour by your manager Shantanu Dey. I immediately called you call centre to resolve the issue but after keeping the phone he acted so arrogantly that I am so down that Ccd has been a horrible experience. I had a cliental visit and he spoke in a way with his body language as if he didn't care to work for such a big company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreekhar
from Bengaluru, Karnataka
Report
Copy

Request to provide cc footage

Address:Bangalore, Karnataka, 560045
Website:Cafe coffee day

Dear team,

Hope you are doing great!!

My self srikar, iam sending this mail regarding a help from you people. Today evening around 6.45 to 7.30 pm me and my friends had coffee in cafe coffee day. One of my friend forgot the cell in coffee day and we recognised it that she lost her phone after 15 minutes and immediately we again visited the store of cafe coffee day in manyata tech park, nagawara. But we didn't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yaksh sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coffee

Address:Bathinda, Punjab, 0151001
Website:www.cafecoffeeday.com

Hi, i m yaksh sharma yours regular customer of ccd big cinemas bathinda.
And i m giving u the buisness of 2500 to 3000 inr daily . But urs manager jerian thoms is hearting our self respect .. he is not allowing to staff giving us water service . He is not allowing us to sit in ccd without ordering anything . I cannot tolerate these type of such irritating things . He behaviour towards us is not good .. i dont know what i had done wrong...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swazi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible service and most uncourteous manager

Address:Bangalore, Karnataka, 560094

I visited cafe coffee day on 80 ft road rmv on september 14, 2016 wednesday. I ordered a coffee along with pure indulgence cake, one sizzle dazzle sundae and a day jeering tea. The bill no. 8997 dated 14/09/2016 at 20:48:45.net amount 586. The tea bags for dare eling tea was stuck with a broken string and i requested for anot her tea bag. The guy mr. Harish kumar was so impolite and uncourteous that he refused telling that we can't give with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitd89
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Good suggestion

Address:143001

Respected sir, please open urgently cafecoffeeday in highway filling station village chohan near tangra, nh-1, distt amritsar state punjab country india .and also open urgently cafecoffeeday in a2b fuel point.village joanake near harike pattan nh-54, distt tarn taran state punjab country india, a lot of customers on both the national highways.contact person amit dhawan-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunnyfox
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely arrogant behaviour from CCD Manager at DLF Galleria & Unitech,New Town KOlkata

Address:Kolkata, West Bengal, 700156
Website:www.cafecoffeeday.com

This is to bring to your notice the extremely arrogant and bossy behaviour of the Manager Biswajit at DLF Galleria & Unitech, New Town Kolkata Cafe as if he is the owner of the whole company treating customers like replaceable materials.I have been noticing this for a very long time and having been a customer to CCD for last 5 years i never met such treatment.I regularly visit the 2 Cafes and often spend long hours billing 300-400 Rs at every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanuj sansi
from Jagadhri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Person on till

Address:144514

I am from nawanshahr .. the timing of closing store is 8 pm and i reach there at 7:50 pm the person on till said that store close now even 10 minutes are left and he is using cell fone even not listen to us .. his name manjinder and also abused ... 9-916.. i have also upload a pic .. he said that no order now even the system is running and hes using cellfone when he see us entring he go inside the room...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy