Cafe Coffee Day Complaints & Reviews

I visited cafe coffee day in lake town kolkata it was underneath indian bank. I took 3 black coffee and 1 lemonade, the person in reception asked for 903 rupees. I asked for bill but he did not gave me any bill other than debit card slip which i swapped. That man neither gave me any bill ever after requesting nor showed me any details at computer! Is this customer service or exploitation?...

Hello,

There is a value express booth of cafe coffee day within BNP Paribas Securities Services Private Limited, Ekkatuthangal Chennai. The male personnel in the counter is always inattentive and doesn't respond properly to the customers. He doesn't infact stay within the counter and keeps roaming around the cafeteria leaving the shop unattended. The stocks are not refilled and it is always empty when you approach the counter.br...

Hi

So there is this incident from last evening where I went with a friend. A guy enters the cafe after some time and places order for his coffee.He grabs a seat at the table right next to the counter. He takes out his pistol, places the bullets on the table, fiddles with the pistol, loads it, squeezes the trigger.Basically this guy was at it for at least 10-15 mins and in the meanwhile the waitress comes in, serves him coffee,...

Respected sir

On 13 august i went to ccd at churchgate next to eros, i ordered café mocha.
The person taking the order did not ask me if i wanted the coco toppings and made the bill.
On receiving the bill i enquired about the additional amount on the toppings. I refused for the toppings and said i did not want it, but the person was stubborn and told that café mocha cannot come without the toppings.
br...

Dear ccd,

Complain no-80639, [protected]@cafecoffeeday.com are not replying my mail
Points - i am using same mobile but facing issue.
Mobile number - [protected]

First of all i am big fan of ccd.
When you launched ccd beta app that time i installed ccd app. Last week i got update of my mobile, after updating of mobile when i am going to login my account it showing too many phone login error. But...

There are two ccd's in my town... I once visited with my friend there on a saturday evening and as i went to order an espresso. The staff said i cant buy anything less than 100 rupees and its saturday i must buy 2 things as two people are sitting. They said its ccd and going all mighty but what kind of behavior is this. You cant force customer to buy what you want and force to make a purchase if their shop is not making profit. Also there...

I visited ccd at gandhi nagar, adyar. And i was charged extra for my order "devil's own". On the menu it was rs.169 but they charged rs.350. I inquired about the amount and two men working there answered, stating that 'devil's own' for one person is rs.350, and they were sure saying it was the price of my order. No bill was given. This happened during the 2nd week of june 2016....

Cafe coffee day, Crecent, food Court 2nd gate Prestige Shantiniketan, thingarayapalyam, hoodi, Bangalore - 560048.

Respected sir,
18/8/2016 date of evening 3 boys misbehaving with me and the boy
- way of received very bad.
- way of approach not good.
- way of speaking ( bad words) is very very bad.
Please sir take a action those who are working 18/8/2016 evening shift.
Please take...

Hi Team

It's very disappointing that last Friday 12/08/2016 I went to ccd at sarat bose road kolkata to have a cool blue drink.
At the time of making payment to the counter a lady is processing the payment through my debit card in the post machine. She is such a bad and so unprofessional what I cannot explain. Instead of punching of Rs 210 she wrongly type Rs 2010 in the machine and which result the deduction of...

Ordered 2 vanilla cafe latte and chicken peppy roll and was billed 545 Rs. Staff said Bill will be issued along with food at table. Got the roll which was tangy in taste which felt as it was not made today on complaining they said it is the correct item but it was entirely different from the picture. Still didn't give the bill..on asking again and again got a crushed Bill with a product not ordered by me..and they said it was free for the...

I work at reliance communication's navi mumbai (koparkhairane) office (dakc). there is a ccd counter in this campus from where i order stuff for myself and my colleagues regularly. since the last few days (more recently yesterday i. e. 10/08/2016 and day before yesterday i. e. 09/08/2016) every time i have placed order for coffee and/or hot chocolate the order that i have received has been cold. when i called up the ccd counter and inquired...

Dear,
. I m ur regular customer of kankurgachi cafe...today when I went there..there was only one stuff in the cafe...nd he was really good in his activities...bt some time later his cafe manager came there nd talk in a very rough language with his...that was very rediculas...this behaviour is unexpected from a manager...i want that ur othority can take a step about this behaviour.....

Expired butter fingers 2pk I purchased and had but it was expired after eating I have checked that I feel bad about the product, all are cheating with customers in Ccd.very worst service in Coimbatore coffee day.and fake order they are taking, we don't about product we asking suggestions with Ccd employees but giving different products in the same name beverages...

On 11th july i had gone to ccd, palolem, goa. I had asked for an irish coffee but they said that it's not available as the irish flavour was over. So i checked the bottle myself hoping for a little to make the coffee but in vein. Today, 9th august i went to the same place and asked for an irish coffee and got the same response
Again, i checked the bottle and it was the same bottle!!! That obviously means the order was never placed...

I had been regular customer of CCD pune.I had gone to CCD yesterday in Shindenagar Bavdhan outlet .I had beans in my wallet & was paying using my CCD app wallet .The attendant at the outlet said that the QR code scanner wire is been damagaed by A rat & they dont have any option to take orders through app wallet .The manager of outlet was not present there, his name is RAM & mobile no is [protected] ( given by attendant). If CCD is not able...

Im sitting here in CCD, at backside of Lifestyle here in Hyderabad. Person who is attending us is treating us very badly with respect to bill acceptance. His name is Ashok. He does not know how to talk with customer. He is not accepting my CCD mobile app beans. He is poor chap. Talking with us very rudly. Kindly council him or take appropriate action against Him.

Please contact me [protected]...

Dear sir/ madam,

I have been in a very difficult state since march 2016, ever since i have written about difficulties faced with the distributor.


So far i have not heard from any one from cafe coffee day. On my repeated requests also my deposit amount is not refunded to us.
Kindly refund the amount at the earliest and take your machine back....

I am a regular customer at infosys phase 1, pune campus ccd outlet.
From last some of the weeks, the person who is incharge of this outlet, his name is premnath, is not at all offering the proper services.
He doesn't know how to brew good coffee, he takes too much of time, he doesn't know how to take order, he doesn't know how to swipe cards, he is very rough in behaviour and intentionally drives the customer out.
Earlier...

Yesterday on 28th july 2016, i went to a near by ccd outlet at alaknanda, new delhi. at the first instant the outlet was dirty/ messy and as it was a rainy day the outlets roof was leaking. i went to the counter and asked for redemption of my vouchers which i had recently purchased from the nearbuy/groupon site, i was instantly told by mr. amritsh being the sales guy that vouchers cant be redeemed as his modem is not working, further on questioning...

I had visited pcr cinema, market city cinema, kurla, mumbai on 26 jul 16 for 11:05 movie.
I visited the ccd outlet in the cinema and order for a hazzlenut cappuchino.
The store incharge mr. Salim, collected rs. 142/- from me for the order, however he did not provide me with a bill.
On pointing out he said it is a system error and will try to give a bill at my seat. I demanded complete refund as per the policy of ccd...