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Cafe Coffee Day Complaints & Reviews

3.7
Last updated Apr 12, 2024
Complaints 735
Resolved
538
Unresolved
197
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Cafe Coffee Day Phone Numbers

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1800 102 5093
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Cafe Coffee Day Head Office Address

#23/2, Vittal Mallya Road
Bangalore North
Bangalore District
Karnataka
India
560001

Cafe Coffee Day reviews & complaints page 27

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J
Jatin Bhatt
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vile parle west mumbai outlet

Address:Mumbai City, Maharashtra, 400058

Yesterday 19 March I visited early around 10.45 am - vileparle west next to railway station - close to McDonalds.

the outlet was fully empty - I was only person who entered.
the outlet was fully smelling of keroene which was spilled in a food n beverage - kitchen area - that itself was a grave danger

staff kept fighting with each other loudly - and live RAT was roaming around - she says it usually many...
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Patiabhi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denied serving coffee and sizzling brownie at 9 .10pm

Address:Khordha, Odisha, 751019

Yesterday i visited ccd baramunda, Bhubaneswar, for 2 cofees and sizzling brownie, at around 9:10 pm. The person over the counter said that it will take a lot of time to drink the cofee and sizzling brownie as the ccd will close by 9:30 pm and told us we wont be able to finish in time...we returned without having anything...
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N rathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrogant service

Address:700054

I am in que to order via coupon code service provider are too worst they are not taking the order and throwing the bill like they are throwing the bill on desk like they are king worst service ever had i am at ccd kakurkachi kolkata...
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Mandu786
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cockroach in ice tea

Address:Thane, Maharashtra, 500604
Website:www.consumercomplaints.in

Hello, My self Mandar Patil, I visited CCD at the Kohram Mall Thane on the 2nd floor on 20th Feb'16 at around 7:30 PM with one of my friend. We ordered two drinks, 1. Masala Chai for the lady & 2. Iced Tea for myself. I paid INR 232.00 for the drinks. After drinking my Ice Tea about half, I noticed something fishy in it. I took it out with my straw and found a small dead cockroach, which was quite surprising. I made a complaint over the counter,...
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V
Vishras
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Garlic bread

Address:Mumbai City, Maharashtra, 400074

Hi today I visitem again ccd of R CITY .
I am a regular visited of ccd but the garlic bread which I got today is pathetic .
It is so bad cut into 20 pcs every bread
Not cooked properly .

The best part is when I complaint ... simple answer yeh aisa Hi hota hai .

I know now I have to just stop coming here...
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A
a06vaibhav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic behaviour. Improper bill. (2)

Address:Jodhpur, Rajasthan, 342003
Website:www.cafecoffeeday.com

Never thought would have such issue at CCD.

@ CCD C Road, Jodhpur, Rajasthan. Time - 2 pm. 17 Feb, 2016.

I had experienced it before too at same place but today I just could not tolerate.
CCD is a place u come to hang out, to sit and have a chat. U order a coffee, some snacks may be n sit comfortably for an hour or two.

i understand that people order a coffee may be and sit for hours shamelessly...
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Nikita_rchand
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen wallet

Address:560093

I forgot my wallet at the CCD outlet in Bangalore (Kaggadasapura Branch). Unfortunately before I went back to get the wallet it was picked up. And since there was no one present in the shop but the CCD Staff- I am forced to believe that this has been an sorrowful act by one of the staff working at CCD. The irresponsible and inhumane behaviour is appalling. Also there are no CCTVs present to have tracked the act that would have helped us catch...
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A
Avinash Abhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manager

Address:Kolkata, West Bengal
Website:www.ccd.coma

Manager hving rufesl n non senses service #address c.r avenue. manger name dhanaja kumar jha,
company shuld take a.proper service of custmer care n service !!...
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M
Monika Prasad
from Mettur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning the money!!

Address:603103

On 3rd feb, 2015 04.52PM I swiped my ICICI card in Café Coffee Day at Academy Block. By evening when I checked my account balance to my surprise it displayed Rs.1, 05, 001.61 was deducted from my account by café coffee day. The bill amount was supposed to be Rs.90(approx.)

I reported the issue to cognizant admin, they informed that the amount would be reverted by EOD. But it’s been 7 days still my amount was not added...
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Ruchika Dalvi
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about service and quality in ccd palolem.

Address:403702

I had visited CCD in palolem and i found that the boys working there are new and do not know the procedure of preparing the items and therefore lot of customers complaint about quality and items. Please take a note of it....
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S
Sagar Mirajkar
from Kolkata, West Bengal
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Full and final settlement not received

Address:Thane, Maharashtra, 400604
Website:www.cafecoffeeday.com

Hello everyone...this is Sagar Mirajkar...I joined cafe coffee day on 15th of April 2015 and resigned from work on 15th of October (6 Months).i have completed all the formalities of the company like serving notice period, submiting my employee i.d, paperwork e.t.c.
according to the company policy f.n.f(full and final settlement) was supposed to be credited in the salary account latest by 2 months...today it is 2nd feb 2016 more than...
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S
Saran.Ak
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cold coffee

Address:600101

I'm from chennai, annanagar, I visit ccd atleast thrice a week and happend to drop in a new place in Annanagar, an old store but new to me, was out with my friend and ordered 2 cold coffee, and these people never produce a bill and charged me 660 for 2 drinks where no ccd has charged so ever, mango shots is 110rs, what the hell is this, I need immediate response !! I'm a working Doctor ! It's not the money, how can they charge like crazy...
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Amodagrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allow to use toilet

Address:400025
Website:www.consumercomplaints.in

I have visited your new Delhi Nehru place and eat value of abt 1000 Rs and when I wanted to use toilet then they said it is not allowed. Same thing happen in BKC Mumbai branch. Incase you do not allow to use toilet then should indicate in big letter outside about it so person will enter after reading it only. Frankly as you are offering a lot of liquid drinkable things and also allow to sit inside for long time so it is must that you should...
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Address:Gurgaon, Haryana

Hi, I just purchased a Coffee Day Natural Mineral Water Bottle from CCD located at phase-3 metro station, Gurgaon Cyber city. But I am very disappointed with its taste. It tastes like tap water and very awful. When I went back to ask for the same, the guy at the counter told me it is ISO certified and all stuff. It is very disappointing. Take corrective action please. It might be harmful for health as well....
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S
SandraS
from Mumbai, Maharashtra
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Payment not received

Address:Mumbai City, Maharashtra, 400058

Tried calling your [protected] no but not able to get across. Had a CCD machine at my bakery which I returned in June 2015, till date I have not received my deposit cheque. Have called, SMS, emailed multiple times to your manager Karuna but she just gives me empty promises. Very unprofessional and cheating on your part. Be sure I'm going to resort to legal action. You will not get away with this......
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Aditi Chikhale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washroom

Address:Pune, Maharashtra, 411004

The washroom here is not functioning neither are the wash basins. There are the basic things in a restaurant. It has caused great inconvenience to the customers....
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nish2015
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fly in coffee

Address:Lucknow, Uttar Pradesh, 226006

Hi I m a frequent visitor of CCD in Fun mall, Lucknow. I recently visited their on Sunday, 27th Dec. The coffee which I ordered had a fly in it. Its really bad nd not expecte of such a brand....
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C
cakes nd bakes
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible behaviour, non delivery of machine

Address:Panchkula, Haryana, 134107
Website:www.cafecoffeeday.com

We had ordered a coffee vending machine on 20 oct, 15 from ccd office chandigarh on behalf of cakes n bakes, chandimandir cantt. We are really sorry to convey our displeasure that we still have not received the said machine as on date. At the time of signing the contract we were promised the max delivery time of 30 days as per which we planned the opening of our store. We are facing huge monetary losses everyday and drop in the reputation...
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M
Manishjain0487
from Jaipur, Rajasthan
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Non acceptance of cards for payments

Address:Jaipur, Rajasthan, 302001
Website:Www.cafecoffeeday.com

I'm referring to the CCD outlet located on Hawa Sadak, Jaipur. Since last few months, they are not accepting payments through credit/debit cards. They are always declining cards saying that the card machine is not working. I mean such a big company and can't get the payment device fixed....
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Gourav Pandya
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pos amount deducted twice

Sir i had paid rs 306 by my debit card at cafe coffee day ahmedabad, himalayan mall outlet on 05/12/2015. My first transaction is failed so i swaped it again. In my mini statement amount is deducted twice. I contacted that cafe branch and they said they have received money only once. Kindly resolve this issue ASAP. Name: Gourav Pandya Mob no. : [protected]...
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