Cafe Coffee Day Complaints & Reviews

Sir
i want to tell you that i have ordered milk frother from caffeecoffee day website on 29 February, 2020 PO number CCD[protected]CUSTOMER [protected]) and i have received the product on 9 march2020 but i have
received it damaged, i am attaching the pictures of damaged product with this mail, i want to replace this product, as soon as possible, please look into this matter.

But caffeecoffeeday customers care...

Today[protected] @ 7.30 pm visited ccd outlet, damodar villa, kothrud, pune. And ordered combo of mischief coffee + cheese chilli toast @ rs. 238/- + gst and chocolate - joie for rs. 120/-. The expected bill amount was expected to be rs. 238+5% = 249.9 + rs. 120, totaling to rs. 369.9

I was told to pay rs. 410/-. I raised overcharging issue on the counter but to no use. The shop did not give an invoice to me even after requesting...

I dono why only CCD Marathahalli branch is serving with non higenic sugar for a coffee worth of 250rs. I think after death of CCD CEO, no one is capable of handle the chain business despite store employees. if any new CEO takes the charge please take the action if not CCD will be in the hands of the stores incharge. It's not my anger it's my humble request......

I bought your machine 4 months ago
Product name - wake cup coffee machine
And im trying to buy coffee capsules from first day
I havent made a single cup of coffee from this machine
I have called many times to your stores for the capsules
And tried to buy online also, but these are out of stock
Please arrange these capsules as soon as possible
And give me relpy
Otherwise i have to file...

Today on visiting a ccd store in mohali (Detailed location: near hp petrol bunk & khalsa college, phase 3 a, sector 53, sahibzada ajit singh nagar, chandigarh 160055), we ordered a latte coffee of 158 and a super snacker combo of 210. The employee made a bill of 436 (Charging an extra amount of 72 for a chocolate syrup on top without giving any knowledge about it). Now on asking a bill she said that it is misprinted. She could have generated...

Hi team,

This is to inform you that i'm regular customer to btm ccd. I could see some variations in items price and they are not keeping tissues anywhere. Even in washroom i'm not finding any tissues when i ask chaitra she is telling that she ordered but not getting the items. But the truth is they have hidden the tissues in cupboard and not giving for usage. I don't know what is the reason for not using it.
Also they...

I paid for my order but your staff said its not done but i got message from bank that debited 585/-
Although done but they told me to pay again so that i paid he said that my 585 will be refunded but not done
2days done but no message from your side
Please look into my complaint and solve it
I want my refund of 585 rupees
In express avenue mall this was happened...

Was charged 990 instead of 600 for four items at ccd cunningham road... When i insisted on bill one mr. Adil hesitated...
Then i was give a hand written bill i have that bill with me... I'm very disappointed... It's very bad... If i don't get a proper reply... I would upload the bill on social mediai would i go to consumer court with this... Because i didn't get a computerised bill...

Respected sir/ma'am,

This is to inform you that my name is chand babu and i am working in cafe coffee day past 1.11 years and i have resigned my post bm my employee code is a132520 my joining date is 07/08/2016 and leaving date is 05/05/2018 and my fnf also done but still my fnf and pf date of joining and date of exit is not showing in pf portal so this is my humble request to you please update...

Thanks & regards,...

I and my friend visited cafe coffee day (Ccd) at sco 143, sector 28-d, chandigarh on 19th november, 2019 at around 6.15 pm. We purchased items for rs. 631/- and i paid in cash for the same. But i was not provided bill for the same. When i insisted, the lady at the counter said that she was unable to generate the bill and that i could have another another bill of some other customer left behind for similar amount or a handwritten bill, which...

Respected sir/ma'am,

This is to inform you that my name is asif aziz shaikh and i am working in cafe coffee day past 7.2 years and i have resigned my post assistant manager level 1 my employee code is a41225 my joining date is 25/03/2012 and leaving date is 31/05/2019 and my fnf also done but still my fnf and pf date of joining and date of exit is not showing in pf portal so this is my humble request to you please update...br...

This is the 3rd time happened due to indus machine when ever the service person comes on the machine all the ac's got short circuit and now all the ac are not working each time we have to spend[protected] bugs to the technician ac mechanics and each time we have changed mcb switch from the metre. I request the cafe coffee day to release the amount of 40000 rs as compensation and take your machine back....

Respected sir/madam
This is regarding my online order dated 13th august 2019 on shop. Cafecoffeeday.com.
I have already submitted my complaint 2 times on this forum.
1. Dated 10th september 2019
2. Dated 2nd october 2019
The email provided in reply of ccd team is invalid "[protected]@cafecoffeeday.com".
I have already given my phone number [protected] in my complaint. But ccd team is not contacting...

Today we bought 4 pc's of rich cocoa fantasy pastries with rs 552. Those were not at all fresh. They were hard and dry. With so much money only 4pcs of pastries just too expensive and we ate the stale one.
We bought this from cafe coffee day 6th cross, bel road, bangalore (Adjacent to karnataka's cm yadurppa's house).
Please take action.
From nibedita...

Respected sir/madam
I placed an online order dated 13 august 2019. The order value is Rs998/-.
I already submitted a complaint dated 10th sept 2019 regarding same issue.
At that time i got a call from ccd & nothing happend after that. My issue is still pending nobody is responding from ccd.
My ccd order number is CCD[protected].

Please help me out to solve this issue as the machine i purchased worth...

This is anwar from ekta consultant, as my payment is pending from last year on-wards, and i already complain twice, but still haven't got the response. Below the bills details given...
Sr no. Invoiice no invoice date amount
1 03 may/19-20 8/5/2019 2000
2 04 may/19-20 8/5/2019 2000
3 05 may/19-20 8/5/2019 2000
4 06 may/19-20 8/5/2019 2000
5 07 may/19-20 8/5/2019 2000
6 08 may/19-20 8/5/2019 2000br...

I'm a regular in ur ccd branch madhyamgram badamtala, kolkata -129, i smoke as i'm a chain smoker and so i don't sit inside while i order cofeee at ur smoking zone whenever i come. But today while i switch on the fan the employee bharathi comes hurriedly and insult me and warn me to stop the fan and sit inside.. I never find this kinda of arrogant behaviour from any staff of ccd ever across india. She is saying there is a huge consumption...

Dear sir,

I am akash lahu dhulap. Emp. Code is - a48823 from karad (Maharastra). My pf refund application was submitted on 03 november 2013 to the hr in pune head office of cafe coffee day. Till date it was not credited to my account. Please let me know when it will be credited to my account. Please it is very needful.

Thanking,
Akash lahu dhulap....

I asked for a sandwich (185/-) and classic cold coffee specifically (105/-) which i have mentioned several times, to which the customer executive, jayarama, agreed and added to my order, however when the final billing he asked for rs.420/- to which i was shocked why he was demanding rs.105/- extra. He said he added dark frappe when i had specifically asked for classic cold coffee with no added flavours or even dark. So instead he was trying...

Dear sir,
My self ajmalkhan. I have worked at café coffee day in kerala. I have submitted my all documents online pf claim. Finally adhaar updation pending shows (Pending at bangalore field office). I have contacted the head office. But still not get posstive reply. Kindly check and resolve my this problem.

Thanking you

Emp code: a144820
Uan number:[protected]...