Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Sir,
CESC CUSTOMER ID - [protected]
I am writing a complaint in regards to the high electricity bill i.e., units consumed 560 units in the month of May'2022.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances particularly in this month, not even last year. only 52 units were consumed and such abnormal bill I have never seen earlier against this abovesaid customer ID.
Therefore, I think there may be a problem with my electricity meter or taken faulty reading by the meter reader.
I request you to depute someone from CESC to inspect it as soon as possible and correct this bill. It's very difficult to pay this bill and request the urgent correction in this regard.

Regards,
Mr. Debnath Majumder

The meter reading man rang the door bell continuously, when I opened the door and asked why is he doing that, he started talking in rough language and went away without taking the meter reading.

he went out of the gate and said do what ever you can

this complain t is about the miss behave by an CESE staff in side a consumer's premises

I have attached his photo taken by mobile as he refused to give his name

My Name is Shantanu Banik

H 2/76, Sarsuna Satellite Township, Behala, Kolkata - 700061

consumer ID - [protected]

Previous mobile application is running in my mobile, but due to technical fault in my mobile, we reset my mobile and re-again install mobile cesc application but showing always password which is not available with me.
Please inform me how to install the mobile application, as it is very useful in my side.

I received a message stating my connection would be snapped tonight at 9.30pm, but I paid all my bills. My Consumer number is [protected]. Why is CESC doing this?

I need to start ECS for my elderly mother. How can I get the form?

Received a message from [protected], that my supply would be disconnected at 9.30pm today. But all my bills are clear?

My Consumer number is [protected]. My bill for this month is not getting paid online. I am worried. Please help me.

From: S K M
Date: Sat, May 14, 2022, 7:24 PM
Subject: Regarding objection for electricity discontinuation ( [protected])
To:

Dear Sir,

As per your communication I got a letter regarding discontinuation of electricity due to some one steal electricity between meter and MCB after discussion with officer I came to know.

When inspection came near to meter room and tried to disconnect the supply at that moment few ladies raised objection why they are doing the same whereas electricity supply having bypass from only one meter then why the are trying to disconnect all the meters then the CESC inspector requested that please allow us one more meter for disconnection if the same is not been done then we will be in problem. The above statement came to know from local sources.

As no one from my side was not available for raised the objection over there they got the chance to disconnect my supply and they did the same.

Before hearing I felt that few days ago, before electricity supply discontinued some one came from cesc for giving me warning that if customer not paid the dues within 3 to 4 days then supply will be disrupted.
I paid all the dues very next day in spite of this why they did to me.

As I already explained to hearing officer that I am not involved in such type of activity as you are saying and will not accept because I am not aware of that.

Hearing officer give me a format and said that please read the sentence and sign over the format and said to me that our inspector didn't able to get the pictures and record the video.

There was mentioning that you are not involved in such type of activity and will not accept. Officer already wrote the sentence before my explanation.

As I came to know that the Manjit Mahato ([protected]) permitted to take electricity from his meter and he is accepted the issue.

it's been almost two months. So please this is my utmost request to you that restore my connection as soon as possible.

Thank and regards
Santosh Kumar Mahato
Mb no. [protected]

With additional SD for AC installation in 2016, My security deposit was held was INR 2540/- as per April-2021 Bill.
But in April-2022 Bill, the SD amount reflecting as INR 1040/- that too with the interest.

How this can be happened with todays infrastructure and system. I never adjusted any bill with this SD.

Con.No.[protected], Cus.I.D.[protected], Billing Month 04/22, Biling Amount.Rs.180/-.
With ref. to above I state that our residence has been kept closed from last Feb.22 as we are in outstation. Still we find that CESC raised a bill higher than that of the last month. In this context, I wonder what's the minimum charge to be paid by the customer/month for keeping the power connection in active mode without consuming power in the residents absence? In that case also bill will be fixed for every month. Kindly enquire. Thanks

With due respect, I Rahul Das, would like to draw your attention to the problem that my father Ganesh Das who was residing in 329 Rabindra Sarani kolkata-700006 had passed away leaving his electric connection active (Consumer Id- [protected]) and now that electric connection is being used for unfair gains, Ajay Mahato is selling electricity at a very high price to other people for unfair gains.

Therefore I request you to please look into the matter as soon as possible and such practices should be immediately stopped.

Yours faithfully
Rahul Das
Consumer ID: [protected]

We have requested for new connection of electricity to CESC limited in flat no 4F of block 1 at Sugam Habitat 158A NASKARHAT PICNIC GARDEN ROAD KOLKATA WEST BENGAL pin 700039. As per demand letter and Bill no. 08/07951/22/7/1 we have paid the entire amount of Rs 21150/- on 04.05.2022. Annexure B has been filled up and accepted by CESC as per their return mail received by us. However even after fifteen days connection from CESC has not started.
On enqiry I was given a lame excuse from the CESC office that the main switch may not be in place which may lead to the delay in getting connection.
However the main switch is in proper place.
This unwanted delay in getting connection is harassment of the customer and very unfortunate. I have visited the CESC office repeatedly with no definite answer from the employee at desk. CESC has not contacted us via email or phone regarding the date of starting connection.

Hi,

This is Ashwini Kumar Bal, applied for a new meter on 22-Apr-21 and 6-Mar-22 with reference number 05/10602/21 and 05/06559/22. However, I still have not received my new meter.

Current status for both of my applications are: Identify common suitable position for new SVC.

After my 1st application, 4 meters have come to our premises. If the reason is for a new service line then how those 4 meters have got passed.

Please check.

Thanks in advance.

Best regards,
Ashwini Kumar Bal
[protected]

Respected Sir..
Our electricity consumption of April 2022 was 90 unit but i got the bill last day which was billed 9 unit ...the last meter reading mentioned ****** ( no unit mentioned).if the fresh bill could be send that will be very helpfull to us...

Thanking you...

My electricity bill has been increasing gradually since the covid screw up when everyone in Kolkata received an increased amount of bill from CESC. Before that my electricity bill used to be in the[protected]rs range. But now after May 2020 it has risen to such a point I am having to pay[protected]rs bill per month. On April 2022 we received a bill of 7180rs which is absolutely insane.

Surely there is something wrong with our meter or otherwise I am suspecting someone is stealing electricity from our meter with another line. I would like to request a meter inspection at your earliest convenience.

I checked my April 2022 bill and it shows 525 units of consumption whereas I only use 1fan, 1freeze, and 1ac. Due to this my April month bill is around 4560.
please check your meter.

consumer no is [protected]

We are receiving high electricity bill than usual for the past two months, For the month of March we received a bill amount of 850 Rupees and for the month of April we received a bill amount of 970 rupees. All the bills are payed within the due date. Kindly look into the issue as soon as possible.
Consumer Number: [protected]
Consumer ID: [protected]

This is for your kind information that I have received the bill for the month of March, 2022 is amounting to RS. 1940. though my house was closed for that month for approx 25 days then how could such huge consumption of electricity can be made in just 6 days of the month.
the Six month consumption are :
oct - 226 units
nov - 190 units
dec - 92 units
jan - 97 units
Feb - 67 units
march - 273 units

We are the family of 2 members can you just calculate and give me details that how could such huge consumption done in just 6 days of a month.

I paid 10k to my landlord for getting a meter alongwith other tenants who also paid 10k each. It's been 3 years and I'm still waiting for my meter to arrive. It's getting very difficult to survive is this sultry weather. Can this be fixed asap.

Ref: Bill No:
1. [protected]/03223dtd.19/04/22, CIN No.:L31901WB1978PLC031411
2. [protected]/0222dtd. 20/03/22, CIN No.:L31901WB1978PLC031411
3. [protected]/01227dtd.18/02/22, CIN No.: L31901WB1978PLC031411
4. [protected]/12213 dtd. 19/01/22, CIN No.: L31901WB1978PLC031411
5. [protected]/12210 dtd. 18/12/21, CIN No.: L31901WB1978PLC031411
6. [protected]/10217 dtd. 18/11/21, CIN No.: L31901WB1978PLC031411
With reference to above mentioned subject I, Kumar Chattopadhyay, resident of 78 – E block East, Baghajatin, Kolkata – 700 086 would like to bring to your kind notice that billing practice executed by CESC is totally beyond ethics. Every month the CESC representative is coming at our residence and collect the meter reading but in the bill the recorded data is found missing and after 5/6 months they are accumulating all the consumed unit and charges abruptly based on their Rate Slab Table as furnished bill which results this exorbitant amount in one month.
In this aspect I earnestly request to do the needful to take this issue with concerned authority and re-assess the bills as furnished above (from 1 to 6) and adjust the excess amount with the next bill and also advise them to send the bills mentioning all the data collected by their representative every month.
I, solicit your kind support towards resolution of my plea.
With Regards.
Yours faithfully,
Kumar Chattopadhyay
Mobile: +[protected]