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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 6

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M
Monai2122
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address change on my bill

I have written to [protected]@rpsg.in for address change. My Consumer number is
[protected]. What is the status?...
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Monai2122
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1912 not responding t I

Need to install an AC. I tried to dial 1912, but IVR giving too many options. Need one step way to do it!...
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Monai2122
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter name change

I have a meter in my wife’s name in my house in Dancuni want another in my son’s name. But CESC refused to give me. Please help....
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Monai2122
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Looted my money

My Consumer number is [protected]. I applied for an AC through a broker who looted my money but never gave a connection. How do I complaint to CESC?...
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Monai2122
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter is not working

My Consumer number [protected]. I think my meter is not working properly. Please help!...
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Sandip18pal
from New Delhi, Delhi
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name Change

My consumer number is [protected]. How do I apply for a name change and tariff change from domestic to Industrial category?...
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shobhit12345
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online name change

I am trying to apply for an online name change but my applications are constantly getting rejected. Please help...
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Monai2122
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loadshedding at Bangur Avenue everyday

Owing to maintenance activity, I face loadshedding at Bangur avenue every day for 2-3 hours. I have already lodged way too many dockets. What is the solution to this?...
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Abhishek karnani
Apr 6, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Bill Amount and Meter Reading

Address:176/1 NEW STATION ROAD NAND KUTHI HINDMOTOR HOOGHLY

MY CONSUMER NO IS [protected] FROM 1 YEAR the excess billing is coming i have complain many times online but no action is taken

KINDLY CHECK AND DO THE NEEDFUL...
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Dhriti Ojha
Apr 5, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My electricity bill got placed twice

Address:23, bon bihari bose road

My electricity bill got placed twice through paytm on 5th April 2022.Please resolve the issue . My operator reference number is 22040501023660000211412600350090050222700000001805 ....
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DebiprasadH
Apr 4, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without reading the domestic meter calculate consumed units and charges

Address:Kolkata, West Bengal.
Website:www.cesc.co.in

Sir,
With due respect I would like to inform you that my consumer id is [protected] and consumer no. is [protected] received a massage in my no. (91 [protected] ) that on 23.03.22 your meter will reading on 21.03.22, but that they did not come to house though every family members was there. Later on 24.03.22 a massage came to my mobile no. (91 [protected]) where inform me that your total consumption is 9008 units and on March'22 is...
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Palashmajumder
from Kolkata, West Bengal
Apr 1, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Shifting meter room

Address:Sv road sukanta palli, brati, kolkata 58

I, Palash Majumder, Consumer No [protected].
Please tell me what I do now. From the beginning to the end, I have applied as your representative has said. The first time he said that the name should be changed, it was done. The second time they said the size and space of the meter room, it was done. Seeing everything for the third time, inspector said, "Okay." I applied and the answer came 'many applications have been made so it was...
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Biduri
from Kolkata, West Bengal
Mar 29, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of address in electricity bill

Please change of address in electricity bill as er following. My CESC Customer ID-[protected]. Old address :-.

Bidyut Das
Laxmi Apartment
2-ND-FR;FL-2-A
Holding-75 Durga Nagar
LP-7/39/5
Kolkata 700049

New Address :-

Bidyut Das
Laxmi Apartment,
Flat No- 2(A), 2nd floor,
Rabindra Pally, Durganagar,
North Dumdum, North 24 Paraganas,...
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sgsneha25
Mar 22, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
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New Meter Connection Request

I have raised another request (05/06645/22) with CESC for new meter connection which got rejected again on grounds that there is an existing connection available.
I already informed inspection officer that existing meter belongs to previous flat owner as it was a resell property and that he would retain the meter for his purpose.
Hence, I had placed a new meter connection instead of name transfer for existing meter.
br...
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Zoya1012
Mar 19, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
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New Connection rejected due to Split Load

Address:8/4 A. K Azad Road, Rishra-712248

I have applied for new meter connection at my premises which is joint property of with my husband . But I am not leaving with my husband . But Cesc has rejected my application due to reason of "Split load "

I am not taking new meter for splitting of existing meter load . I want to pay my electricity bill by own.I ready to pay highest tariff rate . Please solve my issue as soon as possible.

My Application Ref...
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Anusua Sinha
Mar 17, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Security Deposit for AC load application

Address:846, jaigir ghat road, thakurpukur, paner ara, kolkata - 700063
Website:www.cesc.co.in

Hi Sir,

I have paid security deposit of Rs. 2314 to CESC for AC load application. My meter is of 60A capacity and it already had the capacity of 2 ACs. and 1 ton AC load I have applied. Kindly, refund the money. I have added Transaction Successful Acknowledgement Slip for your reference. Kindly let me know if any information required from my end. Thanks....
+1 photos
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Sukharanjandey123
Mar 15, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against unauthorized connection of the shopkeepers by crossing the road

Address:Victoria House, 1, Chowringhee Square, Esplanade, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700001

Sir,
I Sukharanjan Dey would like to bring it under your notice that on 3rd october 2019 a fire cause in my ruined house declared by Konnagar Municipality which is at 189, criper road konnagar, hooghly. Then cesc disconnect the main connection from pole no 16/40. But my tenants who has there shop in my house has taken connection by crossing the road from 169 criper road konnagar,
hooghly without CESC and my premission. So...
+2 photos
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mritun007
Mar 10, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive amount of bill for February 22

Customer id [protected]. recent electricity bill no :-[protected] /
02222 bill date 05/03/2022, payable on 17/03/22. Total bill amount INR 39320
& UNREALISED OUTSTANDING DUE(S) INR 38541.72. Why this outstanding charge add in my bill. No details available
in my bill. I want immediate details of outstanding & reason of outstanding....
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Ayan1234
from Kolkata, West Bengal
Mar 4, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
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Unauthorised change of consumer name

Address:17, Behari doctor road Bhowanipur Kolkata 700025

Sir, I want to place on record that my tenant Gayatri Ghatak died in the year 2020, ( cust ID [protected] ) . Now you have changed the name Gayatri Ghatak / Malabika Roychowdhury without taking my permission. Any allteration or addition on the name of consumer in the bill without taking the permission from the Landlord is strictly illegal. Further l have not given such permission to do so. So kindly take note of the fact that such act on...
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S. Bose
Feb 25, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Bill, Mysterious Problem

Address:Cesc, kolkata

Sir/Madam, we live in an apartment in Kolkata which is under Cesc, our flat is in 1st floor, and there are seven residents flat in this apartment. So, there are two types of bill we get: one bill we get is pump-water supply and stairways light bill and the bill is named after the owner of the land Mr: XXXX, our apartment is built on his land, and the second bill is the bill of our electricity of our own each other's home which we all get...
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