Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear Sirs
Further to my complaint (Docket no 32118112 dt 11/10/21) regarding the above subject please note that I have not yet received a solution but I had a discussion with your representative over phone where I was told that excess amount will be adjusted from my upcoming bill based on last six months average unit consumption. For your information I received my Nov 2021 bill for Rs.510 (80 units) where no adjustment was noted....

Customer Name - Sanjay Roy, Customer ID - [protected], Consumer No. – [protected]. I have received exorbitant bill to my surprise for the month of November’2021 for Rs. 550/- (Last few months bill amounts are October’2021 – Rs. 130/-, Spetember’2021 – Rs. 100/-) although nobody stay in this premises after August’2021 and only my water-pump runs by this Meter.

Please look after this exorbitant billing amount and...

I paid my Electricity Bill online on 08/12/2021 by using HDFC Bank net banking for the month of October but due date is November 15th. After paying the amount of 840, I had not received any acknowledgement message whether the payment has been received or not by CESC. After that I checked my bank account details and saw that money was already debited in the name of CESC. Now I received message that my CESC electricity bill Failed but not received...

Yesterday, there was voltage drop in our house, so we complained CESC regarding it. After that few electricians came from CESC and they told that our meter box was burnt. So a complained was filed in CESC(Docket no.[protected]. Now it has been more than 24hrs and our meter box is still not replaced. We are suffering without electricity for more than 24 hrs...

Ref no 02/15043/21, /Paid the amount for New connection but till now not meter installed or received any information.Paid the amount on 5th Nov, 2021...

Mailed several times to DE of Taratala and CESCONLINE but no reply from their end....

I am getting very high electricity bill for last 6 months ranging from Rs 1100/- to Rs 2000/-.It appears to me an unexpected increase in bill because I know that my own family electricity consumption is not so high. My previous bills ranged between Rs 700/- to Rs 900/-.

So I request you to investigate the matter if someone is stealing electricity from my meter or the meter is faulty.

Expecting your kind co-operation....

Hi

My customer id is [protected]. I stay in pune .I sold my home in kolkata in oct 8 and send cesc all intimation of same in oct and requested cesc by mail to refund my security deposit money and money for extra bill charged[protected]units in my bank account or by dd/ cheque to pune adress where i stay I send all details but still they without information and paying heed to my request is crediting to new owner in metre...

I would like to lodge a complaint against the high electricity bill dated October 2021 for Customer id [protected] or consumer id [protected] in the name of Sukriti Mazumdar for address 215/B Jodhpur Park, LP 145/9/3/8, Kolkata-700068 which was Rs.5060. Now I have paid the bill but i am astonished by the high amount because for the entire month, the AC was never used. Moreover, we are very sure that no one from CESC comes to measure the units...

My Customer ID is [protected] and Consumer ID is [protected]. CESC could not take meter readings at the end of Sep due to water-logging. CESC sent a bill for Sep-21 (dated 10th Oct) with an assumed 477 units consumed whereas my actual consumption was less than 200 units. Consequently, my bill amount was much higher due to higher price slab. I sent multiple mails [protected]@rpsg.in since then. No response.

I spoke to the customer...

Hi,

I wali haider consumer no [protected] is not receving my electrcity bill in my premises but getting online ..which i dont wont please send bill in my premises.
visited office for resolution but did not get any ....

I get a job as a back office clerical job in your company. They sent me a confirmation letter and joining offer letter by mail and WhatsApp also but their not mentioned posting area. So I contact them and they told me over telephone that a second mail has sent in my mail id. And so that I am waiting for that. But till I don't get any mail from your company . And they don't contact with me. I call them those officer who given their identity...

I would like to notice you that my (Kunal Bhattacharjee) Customer ID is [protected]. Billing address is 62/31/2 Haripada Dutta Lane Kolkata 700033. My billing amount payable is not more than Rs. 2500/-. But unfortunately I received the electricity bill for September in which the net amount payable is Rs 27110 /-, where the adjustments is Rs 24662 /-. I am not able to pay that huge amount which is not for my connection.

As per...

I have been asking to pay 18k then when I complained then they showed a bill of 12k but they are not providing every month bill the behaviour of the customer care was not good they are not helpful i need the full details of 12k they are like the bill is for 13months n if I’m not paying for 13months then why you didn’t cut the power supply but the bill which I used to receive was only 95 130rs now suddenly it came 12k I want the full details...

The above mentioned electrical pole in very nearest to my under construction building so that applied for shifting vide reference no:01/09958/21 and the inquiry made on 17/09/2021 but till now no measures yet been taken by CESC so that my own under construction building is in incomplete and any incident may be occur at any moment. Pl make an arrangement for shifting the pole and enable me complete my construction as soon as possible....

I have made a payment of Rs. 1000/- against CESC E-Bill of Sep'21 today on 22nd Oct'21 through Credit Card. The said amount has already been debited but E-receipt has not been received so far....

Have not been receiving physical bills...

Customer Id : [protected]

I am receiving electricity bill for unexplained reasons for my flat which is locked for long as I am posted out of the city. The SMS received for present meter reading of 8915 unit on 5/10/2021 but the bill reflects previous reading as 8930 and present reading as blank. Kindly check for the false billing/ erratic meter reading....

I made an online CESC Bill payment on 18th October for Rs1700 but there was a double debit (1700+1700) from my account. My Bill Payment reference ID[protected] . Union Bank of India. Please refund the additional amount debited from my Account....

MY customer id is [protected] My father fied a year back or more in 2020 july After that house is locked and noone stays there Still for a year I am receiving exorbitant bill to my surprise I complained multiple times to CESC team and called too but still the bill is not rectified though the customer care assures me every time that it will be done
According to their advice I took metre reding on september 8 th and october 5 th from...

Customer no.[protected], consumer no.[protected]

against above bill double payment (twice) payment has been made . Adjustment is required against future payment to the tune of rs.1420/- paid twice through e-payment (card)...