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Calcutta Electric Supply Corporation [CESC]
CESC Limited
Customer satisfaction rating: 22%
Submit a Complaint
1974
COMPLAINTS
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Calcutta Electric Supply Corporation [CESC] Customer Care

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Address
CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India - 700001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2122
down
610

Phone:
Phone:
up
1044
down
300

Additional info
Regional Offices

Contact Details

Kolkata Electricity Supply Helpline Numbers

Electricity Supply Emergency
+91 33 2215 2128

Electricity Supply CESC
+91 33 2553 7581

Electricity Supply CESC (Control)
+91 33 2225 5675

Electricity Supply CESC (Kolkata North Zone)
+91 33 2351 0590

Electricity Supply CESC (North Suburban)
+91 33 2553 7581

Electricity Supply CESC (South Zone)
+91 33 2466 3161

Electricity Supply CESC (Any problem of Local Consumers Central)
+91 33 2225 6040

Electricity Supply CESC (Any problem of Local Consumers North)
+91 33 2555 9815

Electricity Supply CESC (Any problem of Local Consumers South West)
+91 33 2401 4541

Electricity Supply CESC (Any problem of Local Consumers South)
+91 33 2440 5518

Electricity Supply CESC (Consumer Grievance Cell)
+91 33 2225 6040

Electricity Supply CESC (Howrah)
+91 33 2666 9143

Electricity Supply CESC (North Suburban District)
+91 33 2553 7581

Electricity Supply CESC (North Zone)
+91 33 2556 8628

Electricity Supply CESC (South West Zone)
+91 33 2401 4888

Electricity Supply CESC (Southern Zone)
+91 33 2412 1679

Electricity Supply CESC (West Zone)
+91 33 2666 9162

Electricity Supply Kolkata Electric Supply Corporation Of India Ltd
+91 33 2225 6040

Electricity Supply WBSEB (Complaints & Service Cell)
+91 33 2337 5766

Electricity Supply WBSEB (Complaints & Service Cell)
+91 33 2337 0516

Electricity Supply WBSEB (Control)
+91 33 2359 1930

View More Information...

Submit a Complaint
Customer satisfaction rating
22%
Complaints
1974
Pending
0
Resolved
425
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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Dear Sir,
Eden City Mahestala complex is having more than 2400 flat and they are further expanding. CESC collected money from each flat owners and also constructed a sub station to maintain the electricity. However CESC did not bother to install proper street light on the entrance of Eden City . The entrance look like a village area in the evening. If you visit such a complex area at Bangalore or Gurgaon you can see the difference. CESC should install proper halogen lighting in the entrance of Eden City and BBT road.

Regards
Bibekananda Biswas
Oct 16, 2020

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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Dear sir

    Huge bill generated by cesc for the month of August 2020 for our [protected]@ 179 Debinibash Road, Kolkata...
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    Respected sir;
    My consumer no.[protected] and Customer ID [protected]. CESC officials had given a bill showing 9154...
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    Very higher bill last 2 month every monts bill 500 rs avarage but lust 2 month very high bill

    plzz look at this problem
    Oct 10, 2020

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    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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      I am a physically handicapped person. I have a small stationery shop in my house. One light and one fan consumer id : [protected],...
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      Dear sir,

      Customer id -[protected]
      Consumer id - [protected]

      House has been closed from...
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      Consumer id: [protected]
      Complaint no.: 14201957 dt. 9th July 2020
      I have complained for high bill. They have not resolve but shown as resolved in their website.
      High bill is also continuing for subsequent months.
      Need your help for corrective action
      Oct 06, 2020

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      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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        Dear sir,
        Today I have paid online Rs:590/- (Bill for 07/20)
        Using my AXIS bank credit card.
        Rs: 590/-...
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        From last June 6, 2020 I am not consuming a single unit of power from CESC. But I am receiving huge bills from CESC which is not justified. I request to look into this matter urgently and resolve my issue.
        Oct 04, 2020

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        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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          Consumer number [protected]. I don't live there anymore. Please unsubscribe my email services related to this consumer id.
          Oct 01, 2020

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          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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            I, Mahadeb Ghosh S/O-Late Samarendra Nath Ghosh residing at 3RD-FR; FL-B, 301 RABINDRA NAGAR (WEST) having Customer ID: [protected]...
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            I have got the electric bill of july which shows an amount of 1170 where as in june it was 840 and in may it was only 510! I can't understand how it can be possible to rise of almost 2 times within less then 60 days? I have not bought any of electronic goods in last one and half year. You can cross verify my bills if you want, i have all the bills as a proof of my complaint.
            Sep 28, 2020

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            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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              Amar bank account number [protected] theke CESC bill ye jonno paisa cut hoyeche bina confirmation te 17september 2020 te bill paid kora hoyegachilo Paytm theke Paytm num [protected] kintu 21september 2020 abar ei account theke cut hoyeche customer id-[protected]
              CESC bill
              Sep 23, 2020

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              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                Hi,
                I can't understand when a single led bulb is used most of the times. The fan is used in only one room.in the kitchen...
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                Dear sir/madam,
                Due to my father's ill health my family have been staying at hyderabad since the last 1 and a half...
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                [Resolved]

                I paid my monthly cesc electric bills for consumer no. [protected] for rs.550for the month of June, 2020 through my debit card. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didn't receive the payments, nothing can be done from their side. Incidentally, cesc bills for June, 2020 is still shown as outstanding.

                Kindly arrange to refund the amounts immediately including the rebate which i didn't get for no fault of mine. Awaiting an early action on your part.

                Thanks,
                Pappu shaw
                Mar 18, 2021
                Complaint marked as Resolved 
                Sep 10, 2020

                Complaint Status

                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                thanks problem resolved
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                  [Resolved]

                  I paid my monthly cesc electric bills for consumer nos.[protected] for rs.550 for the month of june 2020 through my net banking. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didnt receive the payments, nothing can be done from their side. Incidentally, cesc bills for june, 2020 is still shown as outstanding.

                  Kindly arrange to refund the amounts immediately including the rebate which i didnt get for no fault of mine. Awaiting an early action on your part.

                  Thanks,
                  nandkishor shaw
                  Mar 18, 2021
                  Complaint marked as Resolved 
                  Sep 10, 2020

                  Complaint Status

                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                    I, having consumer id [protected], already cleared all my payments as per bills raised by your office.

                    Now...
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                    Power failure happens at 2-30 pm. Kindly restore power.
                    Sep 07, 2020

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                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                      Hi my self ambarish biswas (Customer i'd [protected]) has been facing continue lwo voltage issue last 4 months and i was docket...
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