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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 7

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M
mfarid404
Feb 20, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
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Huge bill ....and other bill is adjusted in my account

Dear sir
Maine ek complaint kiya tha cese Calcutta electricity supply mein ki mera December month ka bill 96000 aya hai par maine itna electricity kharch kiya hi nhi ...jb main office pahuncha to pata chala k kisi rehana begum ak naam ka bill mere naam pe adjust Kiya Gaya hai ...main jb complain kiya to unhone Kahan k next month mein apka thk hokar ajayega par next month to 102400 ka bill hogaya ...mera consumer I'd number hai [protected]br...
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H
harlalkaraunak
from Kolkata, West Bengal
Feb 20, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Meter Reading found and overcharged

Address:Liluah

Ref: Our Consumer No. [protected]; Customer ID: [protected]

The electricity bill received for the month of January, 2022 of Rs. 5090/- which is wrongly charged, After physical verification of Meter Reading found 15370 KW/h as on dated[protected]. But in the mentioned CESC Bill the Present Meter Reading shows 15725. Please clear this Human Error found in the bill generation.

Looking for your kind support at the...
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G
Gulafsha Parveen_2
from Kolkata, West Bengal
Feb 18, 2022
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Refused to give me new connection where supply already exist

Address:3, Jannagar Road Kolkata 700017

Gulafsha Parveen
Ref. No- 03/04135/22
Mobile no [protected]
To
CESC LTD

CESC District Engineer refused to give me new connection where supply already exist I have complain about this to District Engineer but he is not agree to give me new connection. My son cannot study properly because in night it is fully dark in my house. So request to help me and get a Separate LT Meter...
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D
Devdarshi - Souvanik Das
Feb 18, 2022
Jun 12, 2023
This thread was updated on Jun 12, 2023
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I'm completing about False job promise from CESC Limited

Address:Recruitment Authority Of India, Kolkata

I'm job seeking a job. One call came and they telling me there calling from CESC Limited and I've to give an exam from selection. I gave the exam i passed after that they asking for money Rs.3275/- for my confirmation letter i had a talk and gave the money. After that they called me & said that you will join 15th Feb and you've to give 9, 200/- for offer letter. I had a long conversation at the end i gave it. When the joining date arrive...
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R
rahulworld01
from Kolkata, West Bengal
Feb 16, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Physical Bill not receiving more than 2 Months but we had cleared Dues

Hello,
My Building Bill is not Coming for 2 Months.
It was due but we had paid all dues at 25 November 2020. But still not Receving Bill
Name: Karabi Apartment
Customer id : [protected]
Consumer No : [protected]

I had Visted CESC Taratola Regional Office also baut they are not Talking Well and only forwading me one counter and Another.
Please Help us to Solve this Issues.
br...
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J
Jaysri Bhattacharya
Feb 14, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New connection complain

Address:Serampur Hooghly

Respectd Sir,
I, adv. Jayasri Bhattacharya, residing at 132 Raja peary mohon road want to bring the following to the notice.
1. THAT after repeated attempts for a online commercial connections from CESC, I came to know from the Serampore office that a request has been made for connection to my property using fake credentials. When the matter was brought up, the officials conveniently ignored it by terming it as a cyber crime...
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N
navinprakashdas
from Kolkata, West Bengal
Feb 13, 2022
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Excessive Electricity Bill - Customer ID - 49000165753

I have received electricity bill of RS. 4100/- on 13th Feb 2022. Please check why so much high bill is created. Please regenerate bill with proper amount . This much high bill for a domestic client is not acceptable . We are a family of 2 people with minimal appliances in my home . We also don't have AC in my home ....
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S
Sayan@Sau
Feb 11, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment of Rs 940 already made 6.1.22 for Dec 2021 but again successfully paid via phonepe on 09.02.22. But not updated.

Sir,
I have complained cesc whatsapp number regarding double payment of Rs 940 for Dec 2021 bill.
They suggested after 2 days it will be automatically adjusted to my next month dues.
I have successfully made my 2nd payment via phonepe on 9.2.2022.
But still now 11.02.2022 it is not updated.
By January 2022 bill still showing Rs 950 and due date 15.02.2022.
Kindly look into this and update my second...
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A
Arpita2022
from Kolkata, West Bengal
Feb 10, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing on Disconnected Electric Meter

Sir,
I am having an electric meter bearing consumer number [protected]. I want to inform you that my electricity connection has been disconnected since 8th Aug 2018 due to my house was accidently diminished as it was a very old house and local police informed CESC to disconnect the power supply. The power supply was disconnected by CSCE itself, hence there is no power supply in my house.
Note- So why am I getting regular calls...
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A
Aeman Anis
Jan 27, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Metre box renovation

Address:CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001

Dear Sir/Mam,

Three meter boxes of my house has been jutted out from the board and the condition seems to be bad. The board on which the meter boxes were fixed, has now broken completely. It needs renovation as soon as possible. Please come and repair it immediately. Thankyou.

Our consumer numbers are -
(i)[protected], (ii) [protected]

Thanks and Regards,
Md Anis Akhter
7B,...
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K
KrishnaMukherjeeKonnagar
from Konnagar, West Bengal
Jan 24, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Complaint against misbahevior Kaushik Chakraborty, commercial staff

I have high bill issue, and CESC docket, which had number of commercial staff kaushik chakraborty, when I called the man, he was rude and abusive. This is unacceptable. When I told me, I will lodge an FIR against that person, he said "ja paren kore nin, kicu hobe na amar".
This is the result of monopoly and political nexus....
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S
shyamali1958
Jan 18, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly bill on estimated basis in respect of Consumer no.02111154010 and Consumer ID 02002082297

It is observed that for last few months, monthly bills are being raised on estimated basis although regular consumption is happening against my above mentioned Consumer ID.
For example, actual meter reading as on 24.12.2021(date on which your personnel had noted the reading by visiting my meter) was 9384.So, units consumed for December, 2021 should be 61, but bill raised is for 23 units.
Kindly, look into the matter and arrange...
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D
dintu19
Jan 17, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

December month bill dauble payment

Sir,
I have mistakenly paid the ellectric bill ( December 2021) twice on 13/01/2022 through Yono pay. CESC accept the same bill twice. Please refund the amount which I in advertently paid twice.

Name : Hirak Roy
Customer ID : [protected]
Consumer No: [protected]
Customer Type: Domestic

I enclose the copy of December 2021 bill two payment receipt asit is paid through Yono pay....
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B
burrabazar division
from Jamshedpur, Jharkhand
Jan 13, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing of Month of November,2021 and NOTICE FOR DISCONNECTIONin month of December 2021.

Address:kolkata

Customer Id: [protected]
Bill no [protected]/11210
Bill date 12/12/2021

I was out of station due to Chhath Puja in Bihar in the month of November 2021. I have complained in this regard several times (Docket No. 32119871 dated 21.12.21, Docket No. 82125714 dated 20.12.2021 and Docket No. 822112 dated 0401.2021). In response to the above, I have received a letter vide SR/317336/[protected]/26 dated 22.12.2021....
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A
Arijit Dey576
Jan 12, 2022
Jan 12, 2022
This thread was updated on Jan 12, 2022
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Higher bill, wrong calculation

From last 1year I am getting wrong bill, visited their office multiple times submitted letter, complained online but no result. My last paid bill was on December 2020 for consumption o[censored]nit 4165 after that present regarding is 4191 as I was not using it but they send average bill without proper reading from my meter box. Now after so many follow ups they corrected the reading this month Jan-2022 but the calculation on amount is wrong, for...
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P
PRADYOT DEY
Jan 10, 2022
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Non-realization of payment

Address:Howrah

Payment of Electric Bill payment of Dec, 2021
Consumer ID: [protected]
Date of incident:[protected] &[protected]
Tried to pay above bill amount thro’ online through digital card payment, but –
(a) On[protected], all sequential procedures were done as per norms, no payment confirmation is yet to receive.
(b) The payment response sheet screenshot on that date indicates as -
THE PAYMENT IS UNDER...
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B
burrabazar division
from Jamshedpur, Jharkhand
Jan 4, 2022
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Wrong billing of Month of November,2021

Customer Id: [protected]
Bill no [protected]/11210
Bill date 12/12/2021

I Was out of station from 05/11/2021 to 22/11/2021 due to chhat puja in Bihar.Why r u billing 119 units. you make this kind of mistake again and again and harassment of consumers....
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S
Sumit_27
Jan 1, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong, illogical & extremely high electricity consumption billing amount for the month of November '21 (Consumer No. : 11412107003

Address:CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001

Dear Team,
Hope this mail finds you in the best of your health and spirit.
This bill is regarding a wrong billing amount sent to us for the month of November, 2021. As you can see as per the latest bill, the units consumed for the last two months were zero which is correct as we are still at our Hyderabad place and the Kolkata place is empty now.
But due to unavailability of people on the desired day of checking at our...
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Address:Kolkata

Dear Mam/Sir,

This is the third time I am making an official complaint about the electricity meter box which is barely hanging from the wall & is in a very dilapidated condition.
We are facing frequent short circuits resulting in blackouts. The wires are all tangled with each other & short term servicing by the local electrician is not helping either. The first complaint ([protected]) was made on 14th November. Somebody...
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Pujali Sikshamiketan
Dec 23, 2021
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Excessive ghost billing

Address:Pujali Sikshaniketan, Pujali, South 24 Parganas

CESC consumer id: [protected],

Never since the establishment of our school, 674 units in a single month have been consumed.
It is strange too.Our school does not have fund to pay this bill.In the last month, the bill was duly paid.
Please resolve to continue our trust in CESC.

Contact No.[protected]...
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