Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

We use 2 fans generally and 1 tubelight(rare). We use CFL most of the time. 1 refrigerator, 1 induction, no AC, no microwave, no washing machine - still our bill came 1600 in the month of August 2021. This is too much. I think there is some problem with the meter or electric is being theft. Please resolve this issue as early as possible....

My ( Chitta Ranjan Ghorai) flat under address 5 Durga Charan Street, Kolkata 700033 was sold . Later the purchaser changed the name of the same meter which was in my name . But I want to know whether the meter security money ( Rs. 1440/-) is subject to refund to me or it has been adjusted.
My present address is 3 Naskarpara Road, Kolkata-700041. My present consumer no. is [protected]( I/D [protected]).
The customer I/D no. of...

Short circuit and electric flash are hapenning number of times a day in electric merer wooden box especially when rain and storm comes. Electric wooden meter box is in such a place where fire can caughtany time leading to heavey loss of property and life. I request you to attend the matter on top priority basis....

My consumer I’d is [protected]. I got a higher value electricity bill of Rs.1840 for the month of June 2021in comparison to previous six months electricity bills. I didn’t pay the amount. Again for the month of July 2021 I got higher value electricity bill of Rs 877. In this month bill CESC have decreased the security deposit amount to Rs 499 from Rs 3600.

I request you to check and verify my meter reading and kindly refund...

I made a paymnt for last month but still I got an arrear bill this month... Payment made through phonepe...

Suddenly I find absurd meter reading reflecting on my monthly electricity bill. Generally my meter reading was around 50 units but suddenly from April, 2021 (60 units), May, 2021 (87 units), June, 2021 (76 units) and now during July, (rose to 159 units). Beside that reading of meter is non-visible too. So, earnestly request you to take urgent step to check / replace my meter and adjust the excess paid billing amount. My consumer id: [protected]....

I've sent you an email dated 10th ultimo to your [protected]@rp-sg.in attaching two receipts issued by you in confirmation of the double payment made by me towards my electricity bills on 14/6/2021, totaling to Rs.7980/- (ie @3990 x 2).
Your subsequent bills however not showing the reflection of the aforesaid payment made by me.
Hence you were requested to confirm the same and arrange to issue bill for subsequent month with...

For the units billed 669, I'm being asked to pay Rs.55794.85. They are saying Rs 49704 is an adjustment o[censored]nrealised amounts. However, I'd like to point out that I have paid the dues of all my previous bills on time. As you can see from the attachment, my last bill of June worth Rs9920 was cleared in cash.
So I don't understand what this "adjustment amount" is for, and why I'm being asked to pay it suddenly?

Kindly...

My metre reading is high day by day without using any electronic goods ......

I have paid all my monthly bills of CESC Ltd. till July 2021 for my Customer ID: [[protected]]/Consumer No.[[protected]]. But in August 2021 I am unable to view/print and pay my bill as my Customer ID is showing as Invalid. Requesting your Urgent Help in this regard as the final date for payment is 21 August, 2021....

From the last few months I am noticing a sudden hike on my CESC electricity bill without any reason, a few months back I get almost 1000/month but during the last 3-4 months I am getting 1800/month with the same usage and same electric essentials. my customer id is : [protected]...

Our Consumer No. is [protected].
Please find the details of consumption o[censored]nits from Feb. 2021 to June 2021.

1) In FEB. 2021 – Units consumed 1774
2) In MARCH 2021 – Units consumed 3421
3) In APRIL 2021 – Units consumed 1664
4) In MAY 2021 – Units consumed 2665 &
5) In JUNE 2021 – Units consumed 1927 (Meter reading is not taken in June)

But in July 2021 Bill, consumption...

My meter reading was not taken for month of july 2021 and sent me an average bill of amount rs.50

but everbody meter read was taken from that place...

Dear Sir,
I have earlier registered a complaint no. CC/03/04123/21, received Docket no.[protected] dated 03.08.2021, but till date not received any call or response from CESC.
The condition is very dangerous and specially during this rainy season and water logging in the area it becomes more hazardous.
This job cannot be executed except CESC, we have to rely only their technicians only under CESC responsibility.br...

I have received a bill of Rs.22900
I have paid all my bills regularly and on time .The outstanding amount is not mine...

Others bill in my email and mobile number
The below customer details are wrongly associated with my phone number [protected] and email id [protected]@gmail.com and it needs to be unsubscribed so that I stop receiving billing updates about others.
Customer ID [protected]
Cunsumer ID [protected]...

Power not being stable it's coming and going off...

I purchased the mentioned flat of 1st floor of 473, Ashok Road Kolkata 700084, last year and get it from the previous owner on 16th of March 2020, from then it is kept locked due to lockdown, I was out of station as of my mother's serious illness, I can't get the bills on time so that I can pay or check it, now when I went to my flat, I saw the electric is disconnected and went to know the matter to cesc office, they said me about a huge...

I resided at 223, canal street, Sreebhumi, kolkata-700048.Since past five years I am facing a problem of higher bill amount.There are no such appliances which may cause higher amount.I cannot check the box as we resided at a flat.Previously bill amout was 700/- p.m averagely which now become[protected].Which is quite abnormal.I am doubting there is surely any electric threft or this is a result of your nuisence.I request you to look into this...

Everyday we the residents of Shibrampur, Jayshree park, Kolkata 700061, West Bengal area are facing power cut several times and it became an usual practice of the CESC. On an average the power outage is happening 3-4 times daily and lasts upto minimum period of 2-3 hours and whenever we are raising complaints about the issue the customer care cell, they are telling us that "The transformer is gone out" and nowadays it seems like we are listening...