Respected sir/madam
I am m. Dinesh kumar, i have savings account in canara bank, chennai, broadway branch. ([protected]@canarabank.com)
I paid my ppf account subscription through canara bank net banking facility.
On january-03-2017, i paid rs.500, its not credited in my ppf account and also not return back in my canara bank savings account. Regarding this i step in to the bank many times, they not gave any proper solution. Apirl-01-2017, i submitted the written statement, after that also i not got the amount returned back. On may-22-2017, i send e-mail regarding the issue. Then also not get any replay or response.
If i take cash and reach the bank to pay the subscription then, they all afraid, "what ppf account ho!! Now its not possible" they told the cleaver answer, server problem so only again i do the same mistake.
July-18-2017, again i paid rs.5000 (Five thousand). Its also not credited in my ppf account. I send email on july-24-2017 to the canara bank, they not replay for my e-mail. Really i upset about canara bank customer service.
They not solve my solution and don't replay for the e-mail also. That only hurting me more.
Here i not attached the e-mail i send and the bank statement which is the proof for my issue. Because it contains my personal details also (Ex. Account no. Mobile no. Etc.
Transaction details :[protected]Jan-03-2017, for rs.500)
Transaction details :[protected]-[protected]
(July-18-2017 for rs.5000)
Canara bank : broadway branch (168. Prakasam salai, chennai-600108)
E-mail : [protected]@canarabank.com
Note: transfer from canara bank savings account to canara bank ppf account. Its both in same branch only.
I am a middles class family man rs.5500 is a bigger amount for me.
Kindly request you to do the needful as soon as possible.
Thanking you,
Yours faithfully,
M. Dinesh kumar
Comments : private bank solve the issues soon, the nationalised banks simply get salary and speak harshly not server the customer. I mean the canara bank broadway branch only.
Canara Bank customer support has been notified about the posted complaint.
when i try to register it for first time plz help me very argent
First name/Last name/Fullname are mandatory fields and they might not be maintained properly with bank, Please contact branch...