Cantabil Complaints & Reviews

Dear sir I am Rahul Kumar purchase a trousher worth Rs. 1700, but I gave for alternation they make the trousher more short in length when I use. I want to refund my money or exchange with item. Please intervene. Regards Rahul Kumar [protected]

Purchased a shirt on 3rd July. The cloth was defective and faded after first wash so I went back to the outlet in CP for return. Kept the shirt and informed me that customer service will contact within 7 days. It has been two months, they have kept my money and product as well. Now when I called outlet, every time they say we will get back to you.contacted customer service on 24 Aug regarding this through facebook page. They informed sorry for inconvenience...you can collect your piece from the store...on 25 Aug.Went to the store on 28 aug at 10:45 am to collect the replacement. Firstly, I was denied to enter the store then I told them that I just need to collect the replacement. The executive informed that replacement would not be possible as the owner is not coming today. I asked them to either issue the refund or provide me the replacement piece as I traveled all the way from pitampura just to collect the product. They clearly denied. After that I asked for the store timing so that I can talk clearly. The answer was "11:00...11:30/..12:00 jab Mann karega tab kholenge'. I told them this is not correct and they said "photo Aur naam le le Jo kar sakta ho karle" then one the executive abused from behind. Still no refund..no product.. No item...have contacted them several times but no response

Hello Cantabil team, I Purchased a black t-shirt from the cannaught place store, Delhi. After an easy wash, All its colour got fade, even white strips on it also got black. I contacted the company several times, but each time they are giving me different answers. sometimes they are saying as it was on sale period, so cannot do anything, sometimes the lady on the other side is just in a hurry and saying to call later. Whether the product was on a sale period or not but I have paid for it, and why should I pay for a defective item. Team Why are you so much ignorant ? Dont make your customers fool

I just bought about 8 products from cantabil panipat, haryana branch. But there is a problem in size of that piece so I went back to return that to them, as they said if there is a problem in product they will surely replace it. But when I went one of the employee acted very rudely and denied to replace. So please take a quick action. Thank you!

I purchased a trouser from a showroom in delhi. But after first wash the color of the trouser got fainted and was not in a wearable condition. I contacted the show room via telephone and they ask me to dispatch the trouser to this address cantabil internation pvt. Ltd. B-47, 1st floor, lawrence road, , industrial area new delhi new delhi district delhi india - 110035 i did the same. I dispatched a written complaint letter and my details along with the trouser. I but no response from the company for 2 months.. One day i contacted showroom of cantabil in agra sadar bazar.. They provide me a number to talk with a madam named as miss pinky . I asked her to despatch a trouser to agra cantabil showroom of size 34 or either refund my money. After 1 month she dispatch me a trouser of size 36 that is of no use to me.. This is totally a case of negligence of duty. And making a customer fool

Dear team, This is to inform you that i have purchased a shirt of blue colour from Cantabil S/r which is located in New Gandhi nagar, Ghaziabad. There is a defected piece of that particular shirt, when i wear that shirt one time there is a huge spot on it, but when i discuss with Showroom manager i.e. "Amar Chaudhary" he just misguide me, he give me time of 10 days, but when i go to the s/r he again said there is no replacement of that product, so i finally very dis-satisfied with the product of "Cantabil". I shall be highly obliged for your this act of kindness. "Please look into the matter & revert me as soon as possible"

I purchased a shirt from cantabil showroom in Alwar (rajasthan) on 13/04/2015, after 2 or 3 days when I was using the shirt I noticed that the shirt cloth was defective (torned) from many places and threads were coming out from the shirt. I went to the showroom for replacing the shirt. They took the shirt from me saying that they will send it in the company for replacement. Now 2 and half months have gone but they are still making excuses. can some one help me.

Date 23 6.2015 5:30 to 6:00 PM Clothing had been purchased from Jaipur store and a polite enquiry was made in person regarding replacement at Udaipur outlet. The behaviour of staff who attended us was not at all coutreous and left us dismayed and disillusioned with Cantabil.

I had bought Cauterized trouser from the Kailas Carpet Company Cannaught Place on Oct 16, 2013 and washed the trouser at home. It distemper(defected) in just one wash. I went to the shop again to replace the above. But the shopkeeper was not co-operative and refused to entertain my request and said it is not comes under manufacturing warranty. He refused to replace or return the garments. I told him that Trouser from other brands when washed the remains distemper but he was adamant. I want to get my money refunded.

I purchased 2 shirts of Rs 1499/- each on 1st November 2013 from Yuvraj Creations Cantabil Showroom Bathinda, there was an offer of buy 2 and get 1 free. As I purchased 2 shirts of Rs 1499/- each, men working there in the showroom said that the free shirt you can purchase can be maximum of Rs 1499/-. The shirt I selected as free one was of Rs 1199/- but there was some issue of size with it. I asked them if I could replace the shirt if there is some issue, they said yes it is possible. Next day on 2nd November I went back to them as I was having issue with the shirt I purchased as free one. Men working there said that ok sir you can select another one. I selected another shirt, its cost was Rs 1499/-. I said fine give me this one. He said that you have to make the balance payment. I said for what? Yesterday you said that the free shirt could be maximum of Rs 1499/- and I am taking the shirt whose price is Rs 1499/- itself so balance payment for what? He said no sir this was for yesterday, now as you are replacing it today so it wont be possible and you have to pay balance payment. I said that this is ridiculous. But nothing happened.

i bought a party wear shirt before 6 months from cantabil store in tdi mall,agra. but on the second wash , the shirt is cut on the edges , this company is very fraud . when they sell their goods then, salesman said : this is very fine & nice quality and this is good but when we used the goods is very cheap and lowest category.

I bought a trouser from Cantabil Retail, India Limited, shop no.-5, first floor, pacific mall, sahibabad, Ghaziabad, on[protected]. But after one wash i found that the color has been fade. The color of trouser was black but now you can see the white visible spot on it. I return the that trouser on[protected] and after 8 days i got a call from that shop. The person was saying that, this is not the defect while i bought the trouser he was saying that i can change the trouser within 60 days if i got any defect in fabric. Unfortunately i got the defect with in 15 days. But now the response from cantabil is not good they are den-ay to change the trouser.
Please help me to change the trouser. If i don't get the response from your side, i will go to Consumer Court.


Details are---
1.---Memo No.-MTMT0000806

2.---Sr. No.-99EJE15662/TROUSER/CTCN0028

3.---Amount- Rs 1105.00

I bought a shirt (7715353/shirt/obuc7173) dated 23/7/11 memo no.[protected] and Tin no.[protected] from APPARELS HEADQUARTERS ,Janak Place ,District Centre ,Janak Puri. I had gone to exchange the size of shirt but i ws told that it can be done only when the summer stock is available.To this , I asked them to exchange it with winter stock and they clearly rejected my request.

Now what to do? It is lying at our home of no use...

i have purchased a trouser of cantabil on dated[protected] ,bill no. 0007950 memo no MTMT0001050,but after one wash the cloth tear off itself after that i deposit it for replacement but from last one month the retailer is saying that the company is doing testing why the cloth is tearoff but i don't have a satisfatory answer whether it will get replaced or not

I have purchased burmuda costing Rs 1249.00 from Parel showroom of Cantabil International clothings on 20th June 2009. The chain of the bermuda is not working properly & is not completely closing & opening. I have shown it to the Bhopal showroom, as currently i am staying in Bhopal. They are unable to reply & want the bill which is not with me. I have written email to [protected]@cantabil.com on 31.08.2009, but have no response.

i am buy a pack of 3 t-shirt on 6 august, 2009 from cantabil show room, after use & wash they shrink, when i m going to return this piece on 16 august, 2009 they they told me to come on after 1.00 pm .then they told me to come on after 2 days, after 2-3 days they telling me that he want to show this t-shirt to man coming from company, and taking my number .& saying that they cal me in 1-2 days.but at recent on 23 august, 2009 there is no information from there side.

I had purchased a Woolen Sweater from your Raj Readymade Palace 50, Bapu Bazar, Udaipur Outlet in RAJASTHAN. The details of my purchase are as follows :

Bill No. : 0000287
Bill Date : 26.12.08
Product Code :[protected]/CW-1008/Woolen
Price : 1999/-
Discount : 60%
Net Amnt.Billed : 800/-


After purchasing I had worn it twice & Rashes had occurred on arms. So I went to outlet & discussed with the outlet owner, but he didn’t gave me any satisfactory reply. Than I talked to one of your company employee Mr.Sanjeev Shrivastav on Mobile Nos : [protected] & land line numbers :[protected]O) at New Delhi Office even though he didn’t clarify me any thing and refused to change the sweater. Even I had not washed the sweater till date.


Copy of Bill & Photographs of the sweater are attached with this mail. On part of such a big brand company it is not justified at your end.

I hope that an exchange or a refund will be expedited to protect our opinion of CANTA BILL. A quick response to the same will be highly appreciated.

Regards,

MANISH PAGARIA
+[protected]

Dear,

I want to bring in ur notice that in sriganganagar (Rajasthan), Cantabil showroom owners are not able to satisfy their customers. They are tampering ur gr8 brand image.

I want to quote one example here, what they had done with me. I purchased one Track Suit of Rs.600 when sale is on 80% on date 9 Feb 09. My wife purchased this Track Suit for me. She want to gift me this on valentine day. When she gives...