Claimed

Capital First Complaints & Reviews

4
Updated: Oct 14, 2026
Complaints 966
Resolved
769
Unresolved
197
Contacts

File a complaint to Capital First

Having problems with Capital First?

File a complaint and get it resolved by Capital First customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Capital First reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devanshi Trivedi
Jan 6, 2022
Report
Copy

Hi I had applied for a personal loan in capital first which paid fully but I have been charged extra regarding the late payment and cheque bounce chargers. these all charges have already been auto deducted from my bank account, still it is showing as an outstanding payment of 3155/-
I would like to speak to the head or manager for the capital first loan. i have already paid my bounce charges multiple times. it has been auto deducted from my account always. Kindly help me with closing this loan. I will not pay any additional charges anymore,
Capital First customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sureet4321
    Jan 1, 2022
    Report
    Copy

    On 23/12/2021, Capital First IDFC has deducted Rs. 99 from my account. It is an unauthorised electronic transaction as per RBI rules.
    If the money is not refunded to my account within 10 days, I'll be pursuing the matter legally. Consider this fair warning.

    Transaction details as follows:
    Transaction Date : 20211223
    Withdrawal Amount : 99.00
    Particulars : TPCAPFRST IDFC FIRST CBIN[protected]

    Thanks and regards.
    Capital First customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sachin maadan
      Dec 26, 2021
      Report
      Copy

      99rs withdrawal my account without my permission how can they do that
      Capital First customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jagtap R
        Dec 25, 2021
        Report
        Copy

        Dear capital First/IDFC First,
        I am writing to notify you that I had an account in the Capital first loan, which was terminated after full payment of Loan in year 2018.
        Now my complaint is that Rs 99 was deducted from my bank account.
        I shall be highly obliged if you take necessary action to solve this problem and revert my money in my account.

        Below is transaction details
        ACH D -TPCAPFRST IDFC FIRST--[protected] -23 Dec 2021 -99.00 Rs
        Capital First customer support has been notified about the posted complaint.
        My bank account was also debited for rs. 99 by idfc cap first without any concern. I was also having loan from capital first in 2016 which was closed in 2017. Then why are they deducting money automatic.
        Helpful
        12 other people found this review helpful
        12 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          VidyaMankar
          Dec 25, 2021
          Report
          Copy

          Hi, I want to complaint about money deducted from my account but capital first without prior notification as I do not have any pending loan with them
          Kindly look into this matter as urgent as no response will may lead to reporting this as fraud
          Capital First customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            vijaiswa
            from Faridabad, Haryana
            Dec 25, 2021
            Report
            Copy

            Address: ST 1203 Paras Tierea Sector 137 Noida 201305

            Hi Team

            I bought two wheeler Honda Activa (HR51AU5942) In Feb 2013.

            Name: Vishal Jaswal
            E-mail: [protected]@gmail.com
            Mobile: [protected]
            RC Valid from: 06-Feb-2013 upto 24-Jan-2028

            I provided few hdfc cheque and amount of Rs 3108 was deducted as EMI from my HDFC account. I believe the EMI duration was 12 months but I am not sure.

            Now, I want to sell my Activa to same company Regent Honda, Faridabad from where I bought it and they need me to provide NOC.

            Please help me to provide NOC.

            As I don’t use above e-mail and cell number, so below are My updated details:

            Mobile: [protected]
            E-mail: [protected]@gmail.com
            Capital First customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Soumo Sadhukhan
              Dec 24, 2021
              Report
              Copy

              I purchesed some electronics machines at 2017 emi basis financed by capital first, there after i never use your finance and i have no relation with your companey, on 22/12/21 and 24/12/21 two times rs 99 was debited from my sb account unauthentically. I want to back my money ..plese take proper steps otherwise i have take some legal actions against your illegal business policy.
              Capital First customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Soumo Sadhukhan
                Dec 24, 2021
                Report
                Copy

                I was puechese a electrinics machine at 2017 on emi basis finance by capital first., but i am not use any card of your companey, still 2017 i never use capital first as a finencer ..and iam not your companey card holder ;though 22/12/21 and 24/12/21 two times rs 99 debited from my sb account no in favour of IDFC capfrst no . why this was happend ? I want to back my amount.Please stop this frad business policy..
                Capital First customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  DIVYANSHU GAUR
                  Dec 24, 2021
                  Report
                  Copy

                  Dear Sir / Mam,

                  On 23.12.2021 you have deducted 99 rupees from my account transition ref no. is - ACHDr 4009117 TPCAPFRST IDFC without any reason

                  You are requested to please refund my money in account.

                  Regards,

                  Divyanshu Gaur
                  Capital First customer support has been notified about the posted complaint.
                  Dear Sir / Mam,

                  On 23.12.2021 you have deducted 99 rupees from my account transition ref no. is - ACHDr 4009117 TPCAPFRST IDFC without any reason

                  You are requested to please refund my money in account.

                  Regards,
                  Smita Bharvirkar
                  On 23/12/2021, Capital First IDFC has deducted Rs. 99 from my account. It is an unauthorised electronic transaction as per RBI rules.
                  If the money is not refunded to my account within 10 days, I'll be pursuing the matter legally. Consider this fair warning.

                  Thanks and regards.
                  On 23/12/2021, Capital First IDFC has deducted Rs. 99 from my account. It is an unauthorised electronic transaction as per RBI rules.
                  If the money is not refunded to my account within 10 days, I'll be pursuing the matter legally. Consider this fair warning.

                  Transaction details as follows:
                  Transaction Date : 20211223
                  Withdrawal Amount : 99.00
                  Particulars : TPCAPFRST IDFC FIRST CBIN[protected]

                  Thanks and regards.
                  Helpful
                  8 other people found this review helpful
                  8 found this helpful
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mukul Kaushal
                    Dec 24, 2021
                    Report
                    Copy

                    Address: Chandigarh

                    Unauthorized transaction of Rs.99/- from my account.
                    Capital First customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      biki90
                      from Kolkata, West Bengal
                      Dec 24, 2021
                      Report
                      Copy

                      Dear Capital First/ IDFC First,

                      I am writing to formally notify you that I had an account in the capital first loan which was terminated after full payment of the loan in the year 2017.

                      Now my complaint is that why Rs.99 was deducted from my bank account?

                      I shall be highly obliged if you take the necessary action to solve this problem and revert my money in my account.

                      Below is transaction details.
                      Transaction ID: ACHUCBA[protected]TPCapfrst IDFC FIRST
                      Capital First customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RajeevJayaram
                        Dec 23, 2021
                        Report
                        Copy

                        This is to inform that 99 rs has been deducted from my hdfc bank without my authorisation. Please let me know how to recover and stop the fraudulent transaction from idfc first
                        Capital First customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashim7890
                          Dec 23, 2021
                          Report
                          Copy

                          Respected sir/ Madam
                          in last two, three years i have not purchase any item from capital first emi card, i nevar order any credit card or any debit card on idfc first bank, thaen why the Emi network charged 99rs and that already from my account.

                          My request to you please resolve my issue as early as possible and if there is any card issue with my name please cancel it. My registered no [protected].
                          Capital First customer support has been notified about the posted complaint.
                          Helpful
                          5 other people found this review helpful
                          5 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kanf
                            from chennai, Tamil Nadu
                            Dec 23, 2021
                            Report
                            Copy

                            Dear capital first/idfc first,

                            I am writing to formally notify you that I had an account in the capital first loan which was terminated after full payment of the loan.

                            The loan ac no was 13925978 which i have cleared all the loan in 2018.
                            Now my complaint is that why rs. 99 was deducted from my bank account.

                            I shall be highly obliged if you take the necessary action to solve this problem and revert my money in my account.

                            below is transaction details.
                            23/12/2021
                            [protected]TPCapfrst IDFC FIRST-23/12/2021 D INR 99.00
                            Capital First customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhavyakalbhor
                              from Thane, Maharashtra
                              Dec 23, 2021
                              Report
                              Copy

                              Address: 7, 1st floor, pandurang niwas, padwal nagar, wagle estate, Thane
                              Website: capital first finance

                              I need to write this to you because today i got a message regarding deduction of 99rs why i dont know. They cant deduct simply without any reason. I had my capital first loan long back might be 2 to 3 years back.
                              Please help me because i feel my money is not safe it will be deducted in this way without my knowledge.
                              Capital First customer support has been notified about the posted complaint.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rachin Mahendroo
                                Dec 23, 2021
                                Report
                                Copy

                                ₹99 debited from my Bank of India Account as per below message

                                BOI - Rs 99.00 has been Debited (NACH) in your account XXXX0037 - NACH DR INW - TPCAPFRST IDFC F on[protected].

                                I have not made or signed any transaction or Nach form with capital first whatsover in last 5 years.

                                This is a fradulent transaction and i request cancellation of all future references to this Nach and refund
                                Capital First customer support has been notified about the posted complaint.
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  n.kedia
                                  from Indore, Madhya Pradesh
                                  Dec 23, 2021
                                  Report
                                  Copy

                                  Dear Sir/Ma'am,

                                  With reference to the captioned subject it is to inform you that I have been charged Rs. 99/- in my Bank of India account ending 0509 on 23/12/2021 towards NACH DR INW TPCAPFIRST IDFC FIRST 7538.

                                  Kindly explain the nature of the above transaction. Also please note that I am not having any sort of facility from IDFC First Bank neither have I applied for any sort of facility from IDFC First Bank which in turn leads the above transaction to be of purely "UNAUTHORIZED TRANSACTION" nature which is not good for healthy banking practices. It is requested to refund the amount so charged immediately as it has nothing to do with my account also kindly take precaution in near future so that such kind o[censored]nauthorized transactions do not occur. Also requested to please verify the details before executing any transaction as it may be of fraudulent nature.

                                  It is once again requested to refund the amount so charged immediately and do the needful asap.
                                  Capital First customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pintu Biswakarma
                                    from Raniganj, Uttar Pradesh
                                    Dec 23, 2021
                                    Report
                                    Copy

                                    Address: DURGAPUR (W.B)
                                    Website: [email protected]

                                    Hi sir,
                                    i want to block my EMI card & refund my annual charges which debited my a/c un necessary continue . I was many time raised complain but still they are not working on it. Still card showing active. & after that Idfc & capital first Merge they have only excuse it not our department as well as they not confirm who its right concern team who it will get that resolve. Register ph no [protected]

                                    Request to your help on priority basis.
                                    Capital First customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ansnd
                                      from Bengaluru, Karnataka
                                      Dec 23, 2021
                                      Report
                                      Copy

                                      I had loan in capital first 5years back loan are cleared and that account was terminated but why u are deducting in my account without my notice
                                      Capital First customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pravingoud89
                                        from Mumbai, Maharashtra
                                        Dec 22, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear capital first/idfc first,

                                        I am writing to formally notify you that I had an account in the capital first loan which was terminated after full payment of the loan.

                                        The loan ac no was 7551722 which i have cleared all the loan in 2017.
                                        Now my complaint is that why rs. 99 was deducted from my bank account.

                                        I shall be highly obliged if you take the necessary action to solve this problem and revert my money in my account.

                                        below is transaction details.
                                        22/12/2021
                                        [protected]TPCapfrst IDFC FIRST-22/12/2021 D INR 99.00
                                        Jan 8, 2022
                                        Complaint marked as Resolved 
                                        I received my money back after raising complaint over the phone call. I don't know if this consumer site working or not.
                                        Capital First customer support has been notified about the posted complaint.
                                        Dec 24, 2021
                                        Updated by Pravingoud89
                                        any update ?
                                        Capital First — Deduction of 99 rs from a bank account.

                                        My LOAN number 26248584 is already settled before 2019 then why the ### is 99 Rs amount deducted from my bank account. Get back to me right now with a refund and apology or I am going to the consumer court tomorrow.
                                        Helpful
                                        17 other people found this review helpful
                                        17 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit