Claimed

Capital First Complaints & Reviews

4.1
Last updated Jun 2, 2022
Complaints 945
Resolved
769
Unresolved
176
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to Capital First

Having problems with Capital First?

File a complaint and get it resolved by Capital First customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Capital First
Customer Service Contacts

Capital First Head Office Address

IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First Phone Numbers

Toll free
1860 500 9900
874
381
Phone
+91 22 4042 3400
747
278
ADVERTISEMENT

Capital First reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Receiving spam calls of loan offer. I have many times informed that i don't need loan. If i need i will contact you. But they never stops. I get 20 plus call from idfc first for loan offer. Please take action right now....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Me and my family are receiving harassing calls from IDFC capital recovery department for paying EMI. In Sep 2020 Received a letter from IDFC that on my name a consumer loan is pending for AC/no. 27190764, amounting Rs. 32058/-. I went to their office in thane and launched a formal complaint that there was fraud done on my documents. So, they did a formal investigation and closed the loan I was assured from their end that I will not receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Customer.[protected]@capitalfirst.com this email address is wrong please provide me right email address and contact details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital First — Regarding calls for loan

Hi Team,
I'm receiving nearly 20 calls regularly from IDFC for getting loan and informed several times I'm not interested in such loans. But still I'm getting the calls on regular basis and I'm afraid someday or other my frustration will freak out result in scolding them as this is unacceptable to call a person nearly 20 times for which he is not accepted to. Kindly take immediate action or I will sue in court making such unwanted...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital First — Disturbing

IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
Very irritating...More than 20 calls in one day... what's this???

My info
Mob [protected]
Mail. [protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital First — I am unable to login

My Name is Anaparthi Guru Prasanna Kumar, My Customer ID is C[protected]. I am unable to login on Capital First Website.

I want to change my registered number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

I am facing family issues because corona and lockdown I am not paid home loan Emi this month I am will be paid by emi 10 th May but recovery agent his not understanding issue and daily every minute call and every day harassment
MOBILE NO [protected]
loan no 18820291
+1 photos
Capital First customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hi Team,

    Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    My cibil in showing 50000 loan in active
    +1 photos
    Capital First customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      My easy buy card is temporary blocked and its been 2 years but its still blocked, i dont know why it is.. I have had 4 easy buy card loans in the past . Once my emi was bounced . But i paid tht amount and have cleared all the loans properly, My mobile no is [protected] ([protected] - secondary number), and also idfc first bank has raised my loan limit to 75000 from 50000 while it was temporary blocked, i dont know how that happened, i want...
      +3 photos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Two Wheeler Agreement No 1853419,
      This is regarding my two wheeler pending fine amount Rs.818.
      This amount is pending from March 2017. Regarding this amount, I
      have inquired time to time to customer care but can't get response from your side. Kindly guide me how to do payment (Your Bank details) as soon as possible. Waiting for immediate response....
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      My capital first emi card limit to bank account..
      Name. B Devaprasad
      Bank a/c no.[protected]
      +1 photos
      Aug 5, 2021
      Complaint marked as Resolved 
      Capital First customer support has been notified about the posted complaint.
      Apr 24, 2021
      Updated by deva9603
      Pan number..bltpp0224j
      [protected]
      Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I have 2 loans in IDFC in which 1 is closed and another personal loan is running. I didn't have any check bounces from my very first loan, paid every emi on time. My card has been blocked more over I didn't receive the physical card, I can only see it virtually. Trying to contact with customer service but calls is getting disconnected. I want to buy a product under consumer durable loan, please unblock my account and dispatch the physical...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Capital First — Not provided my NOC

        IDFC Bank Ltd Case # [protected]: Fwd: IDFC FIRST Bank Loan Account No. 638682

        Haven't received even the soft copy of my NOC, tired of non responsive staffs....
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Capital First — Customer service no Response

        I want to update my registered mobile number and email...but the customer service not responding...i raised complaints through email and Capital first App...
        Also i want to change my communication language to Malayalam

        Aneesh mon kG
        [protected]@gmail.com
        [protected]...
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy
        Dear sir / medam
        name:jhanvi mathur
        Employee ID [protected]
        Mobile no:[protected] office adrs 2.eiphinstone rd .parallel East parallel mumbai
        400012
        Approval rs 3400 asked I pay googlepay mobile no [protected]
        See tell call is com pls information your home adrss ok then Parsons asked rs :7000 I pay 3500 but see tell 3500 pay your loan terspar 100000 in 30 minutes see send wats no only...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        TO,
        CAPITAL FAST IDFC BANK
        RELATION MANAGAR

        Dear Sir or Mam my name id manish thakur as consumer product purchase at your company last one year i have paid regularly but lock done down gone my job on this time also i have no job for today

        i have apply to many times interview but not sure my job this issued i have not pay your monthly Emi

        but last days i have joined the join for...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Hii, i am receiving calls and msgs from IDFC first bank from last 1-2 yrs daily 2-4 times a day for pre-approved loan.
        I have raised complaint so many times but they always say that from now onwards you won’t get any calls from our side . Plz help me it is very annoying....
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        I have foreclousres by IDFC bank personal loans on Mar 5th 2021 and loans closed on 12th Mar 2021. the exceess money still not refunded. After raising so many requests still not happened. Please help
        my Loan accounts
        Loan numbers 21294734 and 14366427....
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Some any reasion my ecs bounce of this month. after some day i want to pay emi online but there are 2 time ecs bounce charge applied by compnay. suddenly one recovery man call me & instruct to me for payment. then i discussed with this man and this man told me company debit many time ecs and every time you pay also ecs bounce charge like 2-3-4 many time ecs hit charge.
        now my requested to you that i can pay one time ecs bounce charge...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy