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Capital First Complaints & Reviews

4.1
Last updated Sep 17, 2022
Complaints 949
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Capital First Head Office Address

IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First Phone Numbers

Toll free
1860 500 9900
875
383
Phone
+91 22 4042 3400
747
279

Capital First reviews & complaints page 3

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I am getting calls from agents and talking nonsense. I actually took one product from Capital First and I paid 4 EMI out of 9 EMI. due to my financial issue I didn't make the payment on time . I told them clearly about my finances and I asked time for payment. After this conversion still they are calling and harassing and using abusive language and also calling my reference number and talking abusive.

I am getting calls from 4 Oct 2021 and I told them within 2 or 3 days i will make it but unfortunately didn't arrange the amount and the same thing was informed to them and asked for a time till 25th Oct 2021 . still they are calling me doing harassment and using abusive language.

agents name : Satish and Akhil
Capital First customer support has been notified about the posted complaint.
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    Consumer durable loan
    Acount number 30651961
    Santhosha k
    Mobile [protected]
    E mail [protected]@gmail.com

    Loan amount 29062
    Gross tenure 20 months
    Monthly emi 1955
    I made 19 months payment
    I made by paytm payment before 3day they did bounce and I got bounce charges after making payment 1769.54...
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    Mai chander parkash mera loan no 2470616... Muje noc ni de rhe mai ek heart patient hu.. aur Muje apne ilaj ke liye hospital mai noc dikhani hai.. par wo bhej hi nahi rhe roj kal kal karte hai.. Muje apne ilaj mai pareshani ho rhi hai.. bina noc ke .. plz plz Muje meri noc de de ... ni toh mai police complement karuga .. bas...
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    Dear sir,
    i am writing this mail to inform you that i have changed my cell phone no and my previous nomber is no longer with me. so it is my humble request to please change my cell no [protected] in my account 24138283 and request to please provide my net banking/ mobile banking user and password . it is my request to please do the above mentioned change as soon as possible
    I hope you immediately look into the issue .

    Name Rakesh kumar srivastava
    lone account no 24138283
    old mobile no [protected]
    new mobile no [protected]
    email id [protected]@gmail.com
    Capital First customer support has been notified about the posted complaint.
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      Receiving spam calls of loan offer. I have many times informed that i don't need loan. If i need i will contact you. But they never stops. I get 20 plus call from idfc first for loan offer. Please take action right now....
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      Me and my family are receiving harassing calls from IDFC capital recovery department for paying EMI. In Sep 2020 Received a letter from IDFC that on my name a consumer loan is pending for AC/no. 27190764, amounting Rs. 32058/-. I went to their office in thane and launched a formal complaint that there was fraud done on my documents. So, they did a formal investigation and closed the loan I was assured from their end that I will not receive...
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      Customer.[protected]@capitalfirst.com this email address is wrong please provide me right email address and contact details...
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Capital First — Regarding calls for loan

      Hi Team,
      I'm receiving nearly 20 calls regularly from IDFC for getting loan and informed several times I'm not interested in such loans. But still I'm getting the calls on regular basis and I'm afraid someday or other my frustration will freak out result in scolding them as this is unacceptable to call a person nearly 20 times for which he is not accepted to. Kindly take immediate action or I will sue in court making such unwanted...
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Capital First — Disturbing

      IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
      Very irritating...More than 20 calls in one day... what's this???

      My info
      Mob [protected]
      Mail. [protected]@gmail.com...
      +2 photos
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Capital First — I am unable to login

      My Name is Anaparthi Guru Prasanna Kumar, My Customer ID is C[protected]. I am unable to login on Capital First Website.

      I want to change my registered number...
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      I am facing family issues because corona and lockdown I am not paid home loan Emi this month I am will be paid by emi 10 th May but recovery agent his not understanding issue and daily every minute call and every day harassment
      MOBILE NO [protected]
      loan no 18820291
      +1 photos
      Capital First customer support has been notified about the posted complaint.
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        Hi Team,

        Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and...
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        My cibil in showing 50000 loan in active
        +1 photos
        Capital First customer support has been notified about the posted complaint.
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          My easy buy card is temporary blocked and its been 2 years but its still blocked, i dont know why it is.. I have had 4 easy buy card loans in the past . Once my emi was bounced . But i paid tht amount and have cleared all the loans properly, My mobile no is [protected] ([protected] - secondary number), and also idfc first bank has raised my loan limit to 75000 from 50000 while it was temporary blocked, i dont know how that happened, i want...
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          Two Wheeler Agreement No 1853419,
          This is regarding my two wheeler pending fine amount Rs.818.
          This amount is pending from March 2017. Regarding this amount, I
          have inquired time to time to customer care but can't get response from your side. Kindly guide me how to do payment (Your Bank details) as soon as possible. Waiting for immediate response....
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          My capital first emi card limit to bank account..
          Name. B Devaprasad
          Bank a/c no.[protected]
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Capital First customer support has been notified about the posted complaint.
          Apr 24, 2021
          Updated by deva9603
          Pan number..bltpp0224j
          [protected]
          Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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            I have 2 loans in IDFC in which 1 is closed and another personal loan is running. I didn't have any check bounces from my very first loan, paid every emi on time. My card has been blocked more over I didn't receive the physical card, I can only see it virtually. Trying to contact with customer service but calls is getting disconnected. I want to buy a product under consumer durable loan, please unblock my account and dispatch the physical...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Capital First — Not provided my NOC

            IDFC Bank Ltd Case # [protected]: Fwd: IDFC FIRST Bank Loan Account No. 638682

            Haven't received even the soft copy of my NOC, tired of non responsive staffs....
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Capital First — Customer service no Response

            I want to update my registered mobile number and email...but the customer service not responding...i raised complaints through email and Capital first App...
            Also i want to change my communication language to Malayalam

            Aneesh mon kG
            [protected]@gmail.com
            [protected]...
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            Dear sir / medam
            name:jhanvi mathur
            Employee ID [protected]
            Mobile no:[protected] office adrs 2.eiphinstone rd .parallel East parallel mumbai
            400012
            Approval rs 3400 asked I pay googlepay mobile no [protected]
            See tell call is com pls information your home adrss ok then Parsons asked rs :7000 I pay 3500 but see tell 3500 pay your loan terspar 100000 in 30 minutes see send wats no only...
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