Capital First Complaints & Reviews

I availed two loans during Diwali time 2020 when an offer of 1 EMI cashback after paying the first 3 EMIs. Now that I've paid the 3 EMIs, capital first is refusing to adhere to the offer. I would like to complain about the same.
Name: Karthik dayalan
Registered mobile no: [protected]

My name is Nikhilkumar Patel, I got a personal loan and the account no is 7856220 and already bounch charges has already been deducted but still. Mandate charge rs 295 at 80 time has been deducted in my bank accounttill date. Please refund my money. Already a bounch charge has been deducted in mrcah for the failed transection, also close me loan 22 July 2019 and why again it is deducted.. I have already closed my account still why it is deducting money.

I have maintained amount required for ecs emi but 2 of my emis are not deducted and 1 is deducted. I don't want any charges to be leveied unnecessarily. Hence check and deduct amount asap.

Emi is being deducted from my account on every 2nd of month, but this time I paid emi on 1st for avoiding other bank charges but they are saying to keep money in that auto debit account, not everyone can afford double EMI in a month so I called them on their chargeable call after long process they finally picked and dropped the call immediately and after that it was showing busy, as a service number I think they should take my call but it seems that they are avoiding us in order to make more income by charges I really regret taking their services

Please help me this idfc capital first company fraud my loans action please help me check iam send loan id number send check

In coimbatore rs puram capital first...They did not response for my noc clearing on my vehicle...Very worst service...We finish the due year 2020 may...Till they not given noc letter of my vehicle...Cheap response...They tell officer leave till one month...Worst experience. In coimbatore...My number [protected]

I took a business loan from capital first for the amount of Rs. 1, 70, 000. I requested for the loan to be settled as I incurred financial losses. I was asked to pay initially an amount of Rs. 87000 towards settlement. I notified the agent that I won't be able to pay such a huge amount and that the maximum amount I could pay was Rs. 66000. The agent told me to pay that amount and that he'll re-issue me a new settlement letter with the paid amount. I paid the amount but I never got a settlement letter for paid amount infact I was given a letter with the settlement amount of Rs. 87000 in 2018. I was again contacted by a collection agent from bank in Jan of 2020 asking me to pay my dues towards my loan account. I told him what I had paid and he finally gave me a settlement amount of Rs. 25000 towards my loan account. The amount was paid to capital first in there HDFC bank account which was provided to me via ECS. I received a settlement letter for the same as well. Now again in 2021 I am being contacted by the recovery agents of the bank asking me to pay my dues of Rs. 75000 towards my loan. I told them that I had already got the account settled and that I have all the proofs for it to which they say that they don't have any such record of it. I have settlement letters, conversation proof with agents, email confirmation of payment from the bank as well. Please help me with this. I am being constantly harrassed by bank officials and being defrauded again and again. My loan account number is 5413677

Sir mera numbar band ho gaya hai jisper pehle loan per mobile li thi ab new number aad karan hai to onlin ho sakta hai capital first per

Hi all,

I am writing this mail to let you know that my ebc is temporarily block and i don't know why. I took four loans from capital first and cleared all my dues before loan closure and i have noc for all four loans

For reference one of my account number: [protected]

Requesting you to please unblock the ebc card so that i can avail durable loan from capital first.

Thanks and regards
Amit Singh

IDFC FIRST BANK BIKE RECOVERY AGENT PERSONS ARE VERY WORST BEHAVIOR. THEIR ACTIVITIES ARE VERY HARRASSED.
I WAS READY TO PAY THE DUE AMOUNT and SAME TIME Settlement discussion is going.

But the recovery person not accepted my side explanation.
My bike was seized on 16.12.2020 on 13.30 PM.

Reg TN06 V1253
ARUNKUMAR
[protected]

I have taken a loan from CAPITAL FIRST customer id[protected] and agreement id 27849541 and on the 26th I called someone and spoke to the customer service to request to waive some charges as I wanted to payoff the loan and I spoke to someone called vishnu and he insisted and forced me to make a payment of 9203 and said 2k will be waived and the loan will be closed and I will get a NOC i recorded the call post which he asked me to call on the 1st of dec so that he they can waive the charge and the loan account will be closed however I gave a call on the 2nd of December and it was a complete different story the person I spoke to was 1 rude and 2 said the payment made is adjusted and there will be no charges waived which is again misleading information to the customer I took help from my relatives to make the payment as I'm jobless due to covid i lost my job
I am now helpless whenever I go online and check it asks me to make a payment of 104.75 I paid and again if I enter my loan details now it asks me to make a payment of 206 its complete ripoff i don't understand what system do they work why don't RBI take any actions with these ripoff companies

Hi,
I'm Kiran and I bought a Honda Dio in Oct 2017 in the name of S Chandra.
The EMI has been paid on 2019.
Still I didnt get a NOC.

For more Information
Contact: [protected]
Mail: [protected]@gmail.com

Dear sir /madam.

I am very unsatisfied from capital first (idfc first bank) my all loan are fully clear & loan closed.

After loan closed why block my card

please unlock my ebc card as soon as possible

details are given below.

Akhter alam
mob: [protected]

Bank executive behavior is too much bad... Always call for EMI and use bad language...control your executive...

This IDFC First Bank is harassing through the Collection team and charging a lot of interest and misusing their power and threatening in front of the home.
A guy called Ganapathy came in the front door making a scene and harshing everyone without rules. I have evidence of taking video of all the details. his name is Ganapathy from IDFC First Bank and his manager name is raja Sekar and mail id rajasekar.[protected]@idfcfirstbank.com. They are all thinking they are superior, ordinary civilian can't do anything. this is question mark both side safety. take action against him immediately. I will take it against my side. don't leave them easily, please . we have to educate all every bank. this is the second time. that agent name Ganapathy phone number +[protected].

i couldn't add photos. i will add immediately.

Dear Sir,

I Have Purchase Consumer Loan From Capital First And I Regularly Make EMI Front Of Loan .But Some Time The Cheque Has Been Bounce And For The Avoiding Penalty Charge I Make Installment Via Netbanking On Capital First .
But After There Are Automatically Debit Installment From My Account After 3 Days ..So Total This 3 Times My EMi Debit ( 1834*3 =5502 Rs ).Also The Bounce Penalty Charges Also Debit (400*4=1600 RS ) . Pls Cheque Into Statements.
Mo :[protected]
email Id : [protected]@gmail.com
Name : Ranjitsinh Chauhan

Respected sir/madam:
As I send my money to capital first by mistake can you refund it I am in emergency

I am facing a series of issues with idfc bank related to my ongoing personal loan.

- my loan started in q1-2018 and ecs auto deducted from the salary account in icici bank
- i changed jobs in september and parallel to this i was admitted to hospital for some complications in liver. I am actually a living liver donor since 2018 jan and since i changed job and also hospitalized, i was not able to submit emis for sept/oct.
- one collection executive approached me in nov for emi, i paid in cash and also received an sms alert after 3 days. I also requested him if he can help me in rescheduling pending emis to the end of the tenure since i was given complete bed rest till feb. He confirmed this.
- he collected documents from me in dec along with emi in case and again i received an sms alert for the same. He never returned after that.
- i sent multiple mails to ifdc bank (Capital first earlier) but never received any calls or reply.
- i received call in the month of april and they asked me to pai at least 1 emi so that they can reschedule my loan tenure, i paid that emi through paytm but again never received any communication after that.
- gang of 6 people stormed my home during the second week of may and threatened to thrash me, my kids and my parents, i explained the situation but they didn't listen to me and kept on saying that they are just bothered by emi and nothing else. I paid one emi through paytm and paid one by cash for which i never received any receipt till the date
- june 5th i paid one emi through paytm
- june 10th onwards i continuously received threatening calls to pay double emis. I called that person to my home to talk. He was a sardar and also showed his id. He was accompanied by a goon.
- he collected 12000 from me and didn't give any receipt
- he again collected 12000 in the month of july and the same two persons visited my home and didn't give any receipt.
- he again collected 12000 in the month of august and did not give any receipt.

Till now - i have all the contact details of each and every person. I never complained about this to the police because i wanted to settle everything nicely and don't want to be a defaulter.

- in august first week, one person visited my house from the bank and said that the bank never received any emi which i paid in cash, he made me talk to one lady (Collection manager - she told me) and said that sardar is actually running a collection agency and capital first was his client and the bank actually terminated his contract in april itself.

- she did a conference call with him and me and that person confirmed that he will deposit all the money to the bank in a week's time, and he did so. Bank later shared the revised statement with me although one emi is still missing from the statement.

- this lady collection manager called me in august to ask who i wanted to settle this case, i asked her the same thing i want to reschedule my remaining pending emi and start an account again. She clearly refused saying that the bank can only give full and final settlement and emi option is not available now. At this point of time only 2 emi were pending.

- and august i received two court notices (6 emi pending and complete amount settlement).

- after this i kept on convincing that lady to restart my emi but she kept on saying no and nobody from bank ever contacted me again nov onwards.

- in june of this year, one of my office colleagues contacted me and said that some woman called her and said that i took a loan from the bank in her name and now i am absconding. That collection executive called her 20-30 times and started threatening her. Legal case was filed in the hr department and iwas asked to resign due to this.

- i called this bank collection executive and asked where she got my call details, she said she has some sources to pull details from the service provider, i told her that its completely illegal and these details can only be accessible through police, cyber cell or court or any govt intelligence agencies. She said she has sources and can get these details easily. I have all the call recordings for this conversation.

- i asked her if the bank wants to settle this nicely they first need to apologize to that lady from my orrice and also need to send official mail saying that the bank will not do this ever again. She did the same and i have sms as well call recording of this apology call since i was in the conference call. Although i never received any official apology mail and due to this my full n final settlement is still pending.

- i asked the bank how they want to settle this, they said the only option i have is one time settlement. The gave me 103000 settlement amount 10000 frist emi (Which i already paid) and remaining 23000 in 4 installments.

- now i am a middle class person and single parent with 2 kids and old parents, with limited income i have to manage home, education both and this corona time things are getting harder.

I cannot go for full and final settlement and searched online and found that the bank does actually provide rescheduling options to its existing customers and since oct 2018 i am fighting for this. I am being fooled big time but various bank representatives.

Please reschedule my emis with a maximum emi of 8000 per month through ecs (Salary account) and do let me know where i need to go and what all documents i need to carry.

It's easy for you to just look at the statement which shows how much i paid and how much is still pending and what all charges the bank levied on me for defaulting ecs for so many months but agony and frustration and humiliation i faced it all written in mail above. Please do look into this matter since from my side its actually very serious in nature. I am detinafely looking for a positive response and possible mutual solution on this and continue to be a good customer.

I did the shopping by emi from flipkart pay later which every month time to time bill i submit to flipkart. Even after depositing the bill, idfc capital first missed shows on the app, so time and again a credit score is down.

Dear sir

I have taken loan from capital first in the year of 2018 and closed and issued noc, now this company is sending ecs to my bank, i dd not taken any loan after this sir, that to we are out of country, now ecs bouncing charges were debited my savings bank from july/ aug/ sep 2020 more than 8 time.. I never taken loan, i submitted letterr to this bank
They are not responded. Kindly help me to get resolve in this matter

—
Thanks & regards

Sudhakararao