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CARS24 Services Complaints & Reviews

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Last updated May 8, 2024
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CARS24 Services Phone Numbers

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+91 12 4470 6400
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CARS24 Services Head Office Address

Plot No. 120, Industrial Area, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

CARS24 Services reviews & complaints page 69

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V
vikram30
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not paid as was promised before selling the car

Address:Hyderabad, Andhra Pradesh, 500008

This is regarding pending amount of Rs. 11500 against ID [protected]. I had sold my Alto LXI(UP16 U0370) on 18th Feb 2017 in CARS24 gachibowli branch with a promised amount of Rs.83000.
As per company policy Rs. 63000 was given within a weeks time and Rs.20000 was kept on hold until complete transfer of car ownership. I was supposed to get remaining Rs.20000 in next 1 month (i.e. by 20th march 2017) but was given only Rs. 8000 till...
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Lily Dhiraj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Resale

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Cars24.com

We had many disturbing calls from CARS 24 .They persuaded us to believe that our car would be sold at 50, 000 or above.we provide all the true details related to the car.At the meeting point they had an altogether different response by offering Rs16000 only.Just reaching the meeting point was too tiring and a pain.
We had to use two cars since if the car had been sold there would be no way of returning.both money and petrol was wasted...
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abhi12482
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Referral bonus not given

Address:Gurgaon, Haryana, 2010001
Website:www.cars24.com

My brother sold out his tata safari car to cars24 karkarduma branch in march 2016 with appointmentid [protected]

He referred me to sold out my i20 car to cars24 and i also sold out my car to cars24 indirapuram branch with:

Appointmentid - [protected]
Date - 20 may 2017

My brother was supposed to receive a referral bonus of 5000 in 7 working days but the same has not yet been processed even...
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Anurag Parmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cartel format

Address:Mumbai City, Maharashtra, 400053

Cars24.in works on following format: —

They will do inspections of your car take pic without your no plate and post it in their website..

They have their own registered car dealers who then bid for your car in 30 mins allocated.

Once auction/bid is over them the sales person discloses you the amount.

You will not be able to negotiate the offer received via bidding

The bid...
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K
kamal dugar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating to customers

Address:Bangalore, Karnataka
Website:Car24.Com

I have very bad experience for cars24 when i have visited at cars24 r r nagar, bangalore by pre-appointment on 10th may 2017 to sell my old car wagon r.
I got a message from the company that gifts worth rs. 3000/- if i bring my car for inspection and gift of rs. 24000/- if i sale the same.
I was informed that 30 minutes time for inspection and another 30 minutes time to get the price.
I have lost my 2 hours time for inspection...
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S
Sanjiv B Shah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Be ware customer - the best kabadiwala in the country!! Looting all gullible customer with butter talks!!

Address:560064
Website:www.cars24.com

Hi... Can u stop sending me the sms and mail for selling car through cars24.com

I took my tata nano car for spot inspection and valuation at your yelahanka branch, bangalore.

They gave me best offer price of rs. 2, 30, 000.00 for my tata nano xta fully automatic car, fully automatic and gear less car with just 1 year old purchase...2016.

It is great blunder u make the customer giving us throw away...
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U
Ummo
from Mumbai, Maharashtra
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Wrong commitment

Address:400060
Website:www.cars24.com

Respected sir,
I visited cars24 on april 17 to inspect my car hyundai xcent. They told me abt there whole process. They told me that we will give u quoting amt after 48hrs as car is t permit. I agreed i gave all the documents to verify they had taken and told me to wait for half hour. This inspection made bymr. Arun at goregaon west centre mumbai opp bata showroom. Contact details is [protected]. After inspection they had returned...
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bondakr
from Hyderabad, Telangana
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The company didn't transfer the ownership of the care

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.cars24.com

Sold my car to Cars24 (Gachibowli Brach) on Mar/05. I clearly told Cars24 that my intention was to buy new car. But they purchased the car and didn't transfer the car to the company ownership till now.

When i contacted them, they then said as per company policy they take 90 days in transferring the car to their ownership. Now because of it i can't buy a new car, as it showing as 2nd vehicle under my name and i will end up...
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Pawan Dholia
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Experience at Cars24 Jaipur Center

Address:Jaipur, Rajasthan, 302033
Website:www.cars24.com

Worst experience ever !!

Estimated price was 42-72k ; After waiting of almost 3-4hrs, finally inspector of cars24 quotes - 40k of my santro xing xs 'top model' of 2005 make I.e. driven almost 55k km only I.e. even lower than expected price.

TOTAL WASTAGE OF TIME & ENERGY !!

P.S. -There is some guy, I forgot the name still I think the name is Shobhit talked like as a lay man. He told me that ' hum...
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S
SHANKER JOSHI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car sale document not shared

Address:122001
Website:www.cars24.com

I handed over my vehicle at Cars24 in the month of March2016 (HR26BB3936) at Cars24 Cybercityoffice Gurgaon Haryana. I was told that the car would be sold and the relevant transfer papers will be sent to me in 3 months. It has be more than 12 months, the contact person from Cars24 : ajay.[protected]@cars24.com, refuses to respond to my emails or phone calls.
I don't have any assurance as yet as to know what has happened to the car. I want...
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A
adityabahl2005
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased my car, given taken money but not giving me the complete payment.

Address:New Delhi, Delhi, 110085
Website:www.cars24.com

I had visited cars 24 office on 21st March, 2017 to sell my Tata Zest Car, they first told me that there is a procedure that we will inspect your car for 30Minutes than we will upload the information online and our partners will bid for 20minutes, after that the final bid will be our purchasing price and you need to decide whether you want to sell it or not at that price. They told me that I will have to take the final decision there only...
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binle37
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car sold payments fraud not received promised amount

Address:New Delhi, Delhi, 110059
Website:cars24.com

I went to sell my tata car for 24000 rupee . I signed all the papers and handed over the card they told me that I will recivce the payment in two days . But I only recivced the payment of 22500 . Now they are making excuses for paying rest of the amount .

I never thought car24 is brand they will indluge in these type of malpractices. They cannot be trusted . It just there tactics to harass customers so after sometime they...
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Nayana B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour : Car sale document not shared

Address:560071

I handed over my vehicle at Cars24 in the month of July2016 (KA41 M 1420) at Cars24 Domlur office. I was told that the car would be sold and the relevant transfer papers will be sent to me in 3 months. It has be more than 7 months now, the contact person from Cars24 : Mr.Bilal Lone, bilal.[protected]@cars24.com, refuses to respond to my emails or phone calls.
I don't have any assurance as yet as to know what has happened to the car. I want...
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S
sarunarthy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offered a quote after accepting the offer Cars24 has revoked the offer saying dealer is not interested.

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.cars24.com

I have an appointment @Gachibowli Hyd with appointment#[protected] on Feb10 2017 12:00 PM. I was on time and the team has inspected my vehicle for 30 mins and created a detailed report of my vehicle and all set for online auction with that report.
Its already 12:45 PM they took nearly 45 mins to come up with report. Now with this report they have auctioned my vehicle through online which took around 30 mins( 1:15 PM). Then Mr Sohan...
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Vikram Franklin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not recieved; fees hidden; withholding documents; unethical behaviour

Address:Bangalore, Karnataka, 560043
Website:www.cars24.com

Their entire selling premise is "Sell your car in 30 mins".
You should be clear that if you're selling to them, you will get a lower price than you could otherwise from an end-user. After all, there's a trade-off between ease of selling and price - and I was quite willing to take the hit, as I wanted the payment quickly.

Well, in my case, it's now been over 15 days and I haven't received my full payment. I'm still chasing...
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J
joraver singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car papars transfer

Address:New Delhi, Delhi, 110018

I bought a car from cars24 nd submitted papers for state noc at dwarka athority but owner sign was not matched. There after i requested many times to cars24 team ( paschim vihar)
But they r not response me now i m sick nd tensed because when i go to cars24 they told me that owner is not in city from now 5 months gone but cars24 team not gave me any good response...please do something nd resolve my problem.
Car is alto lxi bs4br...
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S
samso
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car evaluation and transparency

Address:Hyderabad, Andhra Pradesh
Website:cars24

This company is a big fraud. I went for a inspection of my car after getting a quote from one of the dealer which was little less. This company claims that they will give you best price in the market but internally it ruins your market.they do not maintain the confidentiality of your vehicle and approach all the dealers with their price quote thereby leaving no room for you to sell the car to dealers as they already know every thing now and...
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Kailash Bag
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zero Knowledge of Cars buying

Address:Bangalore, Karnataka

The executives of cars24 Bangalore B Narayanpura branch are totally having zero knowledge of cars & very inefficient in dealing with cars.
Especially the Lady Manager don't have a 1% knoweldge of cars & their specifications & is sitting in that Position.
They have priced my car value very less but I sold my car 3 times the price they proposed.
They have a quote i[censored] sell the car instead of their's they will pay ...br...
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Pradeep_KB
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam / rip-off

Address:New Delhi, Delhi, 110008
Website:cars24.com

Cars24 is a sham. While they quoted attractive price online, when I visited them the car price is reduced to peanuts. They kept calling me assuring that they will increase the price and offer me best rates. Since I was in a hurry to sell the car, I agreed to sell it after 1 week of their peanut quotation. Ironical that they offered a reduced price after 1 week! This is ridiculous. Highly dissatisfied with their service and ethics. Wouldn't...
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balaji nathan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deal cancelled by cars24

Address:Bangalore, Karnataka, 560076
Website:Consumer complaints

All documents provided, token payment of 10 k was made by cars 24to freeze the deal.I submitted all documents signed and delivered the car. 2 hours later I get a call that my deal was cancelled and to return the 10 k and take back the car. No reason provided for canceling the deal. Pathetic service and so much of run around, inconvenience and loss of time. Do not Trust them. Will never suggest their service to anyone....
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