CARS24 Services Complaints & Reviews

My car was valued very low price.
The Customer care service is not picking my call.
The Whole business of Cars24 is to give maximum price to customers but this is a myth.
Many car dealers are Offering me double price than Ur Cars 24 car valuation.
Thus it was Utter Dissatisfaction.

I have already done that few time with no luck. It is still in my name. Please transfer it.

Hi,
My car inspection appointment was fixed @ 4 pm on Wednesday 25th july-18 at Dwarka Sec 20. The whole process took more than 90 mins & the price was told me that was unexpected. Therefore I came back. Surprisingly, during my car inspection they misplaced my dipstick, I came to know when I went to CNG pump after 2 days. The area around engine was very bad condition because this oil was spread all around due to dipstick was not there. Immediately, I went to your sec 20 (cars 24 ) office & informed there center incharge about the same but the respond I received was unprofessionally & very pathetic. I was there around 30 mins & it was probably my fault that I was expecting something from him. Dip stick was there before inspection, clearly shown in pic but it was misplaced after inspection. The person who did inspection had a park my car near jungle and also away from the centre. During inspection he went to the centre three or four times and came back to the car, I don't why ?, More over I was not even told that I have to take care of the car's part during this course & did not even check the inspection ended. Its a simple case of carelessness in which there is nothing to be taken care of.
The loss of this negligence is causing one of your customer, that is what he came for an experience and it was "Unfortunate Occurrence".

Pramod
M.No-[protected]
Car-Accent Gle
Model- 2008
NO - DL 4C AJ-3397

They have no management of time and customer service. They waste customer's time and test their patience. What is the point of having an appointment if you are just asking the customer to wait for hours? Poor Management.

I got my car inspected on Friday evening in Cars 24 Thane office and was supposed to receive the quote in 30 minutes. Nobody bothered to call me with an update even after informing their service center 2-3 times. They register my complain and assure me a call back in 24 hours but nobody bothers to attend the query. Poor customer service.

Appointment ID [protected]

I sold my car to cars24 gurgaon in february 2018.in april 2018 the car was used in committing a crime in delhi.
After committing the crime the car was sold to another person in punjab.
The police in punjab has since seazed the car.
Till date the car has not been transferred although two months have elapsed since it was taken possession by cars24.

I went to Car24 Shakti Nagar, Nagia Park, Delhi branch. After the inspection of my car I found my seat bit broken and my car was not starting. They said my car has a battery problem and it has to be push started.

I took my car to my mechanic and found that the sensor which initiates shelf warms broken.

No update since 1 month.

Ok i am sharing details with you over email. And looking forward for a resolution.

I have the same problem. I sold my car in Nov 2017 to Cars 24 - Somajiguda, Hyderabad. Ownership is still not transferred. Calls not answered by branch officials. Visiting the branch doesn't help in anyway, except waiting endlessly for hours.

I am facing the same problem from last more than a month for transferring ownership even provided all original documents like RC and paid money to transfer RC ownership. It's really pathetic service of Cars24.

Hi Sriram,

I have already shared the issue so many time with your team. And you can easily track my issues from the complain number that I have given which is 232464. You can also very easily track my appointment number from my mobile number. i.e [protected]...

You know what, if there is an intention to solve this issue u guys would have done that long back. Actually you don't have the intention to resolve this issue that's why u guys are just making some lame excuse

Regards

Ashish