CARS24 Services Complaints & Reviews

Hello cars 24

I me myself is amit surana from pitampura new delhi.
I sold out my car at cars 24 in 1st week of may at your pitampura branch.
Details of my car -
Name - ertiga
Model - vdi desiel
Color - silver
Number - dl 8c aw 3659

I was told in my selling deal
That there is a cashback offer of rs10000.
And i will recieve this amount nearby 10th of...

Dear madam / sir, this is bhanu prakash galinki, i have sold my ritz ldi 2012 model vehicle no - ap29ax9629 on 10 feb 2018 at jubilee hill branch, my balance amount was held-back due to financer name termination, which has been done in last week of april 2018, till date i have no response from your team some of them telling that my account don't exist. Will be waiting for web complaint response. If not i'm going to get a lawyer....

I went to janakpuri branch of cars24 for my car’s evaluation. They offered me a deal and gave me sometime to accept it. I accepted the deal after discussing with my family and i sent all the documents asked to them for processing but it has been like 3 days that i have not recieved any info on it. And also, those people are saying that i cannot sell my car anywhere else....

Hello,
I am mohit jain from vashi, i have visited tour showroom twice and they have the checked the car but they informed me as my car is a premium car, they will get back to me in 24 hours. Now it has been 3 days and no response, is your site fake or something. If you cant buy or sell the car why are you in the business.

Number-[protected]
Car type-audi q5...

I sold my card and handed over the keys at around 4 pm today at noida sector 1 branch of cars 24. I spent 4 hrs on saturday and 3 hours today to complete the transaction.

Appt id is [protected].

I was told that within 15 mins, i will receive the payment in my account, however, the same didn’t happen. When i am calling up support team, they are asking me to contact the branch manager.

I am not...

This is a very fraud company. I have sold my i 10 car on 13 may 2018 thru appointment id [protected] at vaishali nagar branch jaipur and they promised me that within 2 hours they will deposit money in my account & for they deducted 1000 rs also but they didn't deposit the money in my account. Also they said cash back of rs 10000 will be deposit in my account within a week but that is also not deposited so far.in spite of regular chasing since...

Appointment id: [protected]

I sold my wagon r (Ap29q6699) on 15-july-2017 in gatchibowli, hyderabad office. The car’s ownership transfer has not been done even after 10 months.

I had to relocate to bangaluru and hence went to cars24 just to avoid ownership transfer issues.

Initially they said 3 months, new owner not in home town etc. Last month they said car was not sold and looking at legal...

When i sold the car, payment of rs 10, 000 was held by cars24...
And was told within 3 months i will get rs 10, 000 and if not then at end of 3 months payment will be released immediately...

Post 3 months - i have contacted the branch multiple times, written emails also,
The branch person just says will be done in 1-2 days... But nothing happens
I fail to understand why i should run for my own money and...

Hi,

I have sold my car to cars24 on 27th nov 2017. I was promised that the car will be transferred within 90 days but it has been 7 months and car has not been transferred yet.

I have chosen to sell the car due to surety is given that car transfer is reliable and happen timely.

Now, the company is not responsive and giving excuses for delay in transferring the car.

Thanks
Saurabhbr...

Car got fired near engine after inspecting from cars 24 hsr office. Car condition was absolutely fine. However we are not mechanic's to understand all end to end functions since they tell you inspecting infront of cuatomers. Cars 24 dont take any responsibility of your car however they will do number of car checks all over. My car caught fire within 24 hrs of time after inspection. Rating also minimum u need to provide is 3. So dont consult...

I took an appointment for sale of my car. Accordingly your customer care people have given inspection timings at 10 am on friday 04.05.2018 at your yelahanka branch, bengaluru. However, your concerned persons they have attended my car only after 12 pm and thereafter, they have informed me to wait for confirmation for fixing rate, thereafter i have received message otp number at 3.12 pm, again when i went evening & they have received my vehicle...

Was planning to sell my car, gave an ad in websites, got a call from cars24 executive, i told him am not interested in selling to you as the value quoted in your website is way too low, but he explained to me that it’s an average vale of the car, and value of my car will be evaluated after inspection, so i agreed. I arrive at the time and date of appointment. On arrival i met one of their executive, with out looking at my car (Forget car...

I sold my car to cars24 gurgaon in february 2018.in april 2018 the car was used in committing a crime in delhi.
After committing the crime the car was sold to another person in punjab.
The police in punjab has since seazed the car.
Till date the car has not been transferred although two months have elapsed since it was taken possession by cars24....

This is in reference to the best price guarantee claim posted on the official page of www.cars24.com, where the customer gets a cashback of rs.5000 if the car is sold at a higher price than what cars24 quote.

I'd visited the cars24 showroom at jubilee hills on 2 october 2017, they gave me a best price of rs. 3, 80, 000 for my honda city but i've sold it at rama rao cars, jubilee hills for rs. 4, 00, 000. Now that i'm entitled...

I sold my car to cars24 - somajiguda, hyderabad in nov 2017. Ownership has not been transferred yet.

Customer support is super professional but no progress. Visiting the branch is a very disappointing experience - no proper response, no professionalism at all.

I've tried literally everything and nothing has worked. I'm going to file a legal case if this is not answered in a proper way and closed asap....

Hi, i sold my car to cars24 in delhi lajpat nagar branch in october 2017 and even after 5 months the cars has not been transferred and customer support is least bothered about answering your queries they just tell you that they are investigating. I have tried my last bit and manage to get in touch with the branch manager if no further action are taken i have to launch a legal complain....

I sold my alto at cars24 branch kukatpally on nov 26 2017. They said that they will with hold rs15000 and transfer remaining amount. It's been 3 month and i am yet to receive my balanced amount. I have been following up with the customer care for all this time but, they are not able to provide any proper resolution. I somehow managed to get the complaint number which is 232464. They always promise that issue is with concerned team and we...

I have sold my car toyota innova in lajpat nagar branch Dl 7cg 6158 at the time they told me the bit confrm was 450000 on the deleviery they transferred 410000 only and told me 40000 retained by toyota for some service feedback and all they told me it will get transfered within a day and its the third day i haven’t recevied the payment . No help from company mail even ....

This company seems fraudulent. My car’s inspection was done at Worli branch and that took them more than an hour. They promised to give me a price within one hour. I got no call for a day. Worst of all I called up customer care, emailed them, and yet no response. Now it seems suddenly everybody disappeared. I spoke with Azhar at the Worli branch in Mumbai. Cars24 doesn’t seem that genuine and handing over the car to them now will be like...

Hi i sold my car to cars24 on dated 30/10/3017. At the time of disbursement of the money the officer sanjeev mishra of dwarka delhi branch said that as the car's registration city is noida and i am selling the car in delhi so they will retain rs10, 000 and will disburse the same when rc will get transfer or in 90 days whichever comes earlier.
Now it is more than 130 days and i have not yet received the money.
Whenever i contacted...