I have contacted CASHe earlier regarding an issue with a payment that I made on 21st February, 2022. This is not yet reflected in the app. The amount is neither refunded nor adjusted against the loan. Please give me clarity on the payment.
Payment details:
Payment Date: 21st Feb, 2022, 12:15 PM
Payment Mode: UPI
Transaction ID:[protected]
Amount: INR 10583.00
I have raised multiple queries regarding this issue and there is no response from your team at all. Here are the ticket details:
22nd Feb,[protected] Ticket Received-Application Assistance-Repayment Issue-Payment is not reflecting-Mobile App Payment-#CLN2199027
12th Apr,[protected] Ticket Received - Application Assistance-Repayment Issue-Payment is not reflecting-Mobile App Payment-#CLN2199027
There is no update on either of the issues I have raised. Please revert back before EMI gets deducted for this month on 25th April.
Jan 7, 2023
Complaint marked as Resolved
CASHe customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2022
CASHe Customer Care's response Dear Garimella, Kindly mail us the complete bank statement in pdf format on [protected]@cashe.co.in specifying the date of transaction to track your payment.
Thank You,
CASHe Support Team