CASHe Complaints & Reviews

Cln #[protected] official complaint

Wife, my neighbours and friends and relatives getting calls from cashe. The people calling them are very rude and abusive hence i am filling and nc against cashe and the owner reposnible for such inappropriate practise.

They have been harrassed. My wife is pregnant and going through mental stress beaause of you.

I have intenaion of making payment to you guys. I spoke to mr patil and he said he will stop mandate and collect payment from me which i agreed. However you guys are trying to debit my account on daily basis which is fine with me. The total negative balance showing in my bank account is -22453. The amount you owe is around 33000/ approx with interest rate 12000

If i make manual payment you will still debit. My bank account.

Now tell me how do i make payment. My suggestion is stop mandate. Get me a letter stating mandate is cancelled and then collect cash of 45000 rupees. All decision is with you..

Already lost 22000 now if you think you need you money do as what i say. Or else i have no other option.

Thanks
Ganesh

I had some loan due on their online loan platform, there recovery agent mr arun patil ([protected]), and some lady (+[protected]) is calling my office colleague and harassing them and using foul language and stating i am thief and defaming me.. They are just acting like gundas (Gangsters) to get their money back.. I cleared with them that their payment will be transferred to them within a span of time also looking at my current financial hardship but they do not care and simply harassing my office colleague to make the payment for me.. This is very unprofessional for any financial institution to behave in such manner. I want to take this upto the reserve bank of india to let them know that this is the behaviour of an nbfc approved by them, and taking utmost advantage of the situation...

Hi,

I made a payment to a collection person yesterday afternoon at Borivali west station of 20000 and settled my account [protected].

Payment is not reflecting in my account and i have also not received payment acknoledgement.
Please check and confirm.

There are so many complaints and there is no resolution and no action taken against this people.

Please find the contact number from which I received the call from cashe

[protected]
[protected]

[protected]

And if you can not help me then share the further contact details of the person or department whome I can complaint.

I have a loan from cashe and tried paying it today twice via hdfc net banking.
However, I done NEFT 2 times but it return back in my account stating that the account does not exist.

I also made a upi payment via paytm bank for to check for updates however the amount is paid but not reflecting in cashe app.

There is no one responding and there ia no customer service

They must have a contact number for customers.

Who will be responsible for the cibil score if yhe due date is passed.

Note: paytm transaction was done twice with rs 1 for to confirm the transaction however there ia no update for the 2₹ paid via upi through paytm.

Take it on a serious note and please do the needful.

Account number [protected]

Have taken 36000 loan from cashe on 8.08.19 for 3 months emi. First Emi due date was 08.09.19 and I got the bank details to pay first installment of 12000 on or before 08.09.19.
Bank Name - Kotak Mahindra Bank
Account Name : Bhanix Finance and Investment limited

On 07.09.19 I done NEFT 2 times but it return back in my account stating that the account does not exist.

I again done neft from Icici bank on 09.09.19 today but it return with same message.
I also mail to [protected]@cashe.co.in and they given one ticket number but no solution.
Cashe I will not give you any penalty.

I have also uploaded the transfer details.

0/08/2019, i made payment of 21, 858/- through upi (Reference number[protected] icici bank, payment is successful but still in app its not showing payment has updated.

Daily i am getting the calls and mails from cashe regarding payment.

I have already sent upi reference number and bank statement still no responce.

Upi reference number[protected]

My e-mail - [protected]@gmail.com

Mobile number - [protected]

Please do needful..

Hwllo
I hqve taken loan from cashe from which i have paid 8000 however the details are not yet updated and also i have sent the proofs severals times
Still the recovery people ask me for proof again and again every month
Also they confirm that the payment has been done and it is reflecting the system. I have sent them statements and screen shots too but still they want me to send them again and again as it is still not reflecting in their system.
Please help

Dear Sir,

I have paid three emis of Rs. 16125 each from two bank accounts.The transaction I'd are as follows. I have made payment on 28/8/2019 but one payment was delayed by bank and it credited on 31/08/2019.

Transaction I'd[protected]/08/19

Transaction I'd[protected]/08/19

Transaction I'd[protected]/08/19.

Check the attached files.

Please update in the application at earliest, I need to apply for new loan.

With regards
Praveen
[protected]

I took a loan of 10000rs, i paid 9000 initially and the after few months i paid remaining 6000rs with interest.It's been 10 months everyday i m getting calls regarind the remaining payment of 6000rs EMI.Its been so annoying i sent the proof of payment almost 15times whenever the agent called me.But still its going on and now i m planning it to take it to socail media and other consumer complaint portals for this annoying factors.(Note:-I have all proofs of payment).

This is to bring to your kind notice that, i have failed to pay my due on august 15th 2019. The due date extended up to 22nd august 2019.
I have received a call from [protected] on 21st august. He asked me when i'm going to pay the due amount. I told him that i will pay it tomorrow i. E on 22nd august. And he started abusing me very rudely with unparliamentary words. I was mentally disturbed. I do agree that i have failed to pay in time. If i deny to pay then they have to go legally. I just asked him 24hrs time, which i already got from cashe. Even then also he didn't stop his unparliamentary language. I have recorded the call completely. And also i have the proof of mail for my due date extension which i have received from cashe. Necessary action to be taken on them.

Hi,

The biggest mistake in my life which is nothing but a loan from cashe.
I had taken 19000.00 rupees loan from cashe 4th oct 2018 in my account. My cashe account no was [protected]. I had paid my emis on time. My last emi was 6334 but unfortunately, i had paid 6333 mistakenly. After a few days later i had paid 1 rupee 3-4 times and near about 50 to 100 rupees extra to them. Still not updated any loan emi by cashe.
They are calling me regarding 1-rupee emi, a lot of times i mailed to them that update my emi. I have complained a lot of time via mail to them, but i couldn't receive any proper solution from cashe. And for money recovery, they are calling to my contact list peoples, my relative, and other friends instead of resolving and updating in their portal. I received a call from the collection agency and the girl named "kinjal" was abusing me. Jayraj from cashe he used words like bloody, mac#, defaulter, aukat nai pese dene ki, bhikari and other unprofessional words which i can't mention that here.
They marked my profile as defaulter. Payment detail is still not updated by cashe. They start calling for loan emi not paid. Cashe team giving me mental pressure day by day. I have raised at least 20 complains and 50 emails all are unattended.
I don't this they are working the proper way. They log only tickets, and no one calls back and resolves the issue.

Please resolve my issue asap because of this highly impacting my credit score.

Thanks
Ramesh negi

I have made payment on 15/06/2019 auto debited rs 14667 but in application it was showing 9533rs. I have sent mail to support and collection team, sent many reminders but no one responding the issue.

And for money recovery they are calling to my contact list peoples, my relative, and other friends instead of resolving and updating in their portal, its been 2 month still dally they are charging 2.5% interest and increasing the amount.
Note:


A. 22000rs loan repayment details : in this i can see below repayment details in cashe application.
1. 06/03/[protected]
2. 15/06/[protected]
3. 02/07/[protected]

B. 7100 cashe emi card repayment details.
1. 02/07/[protected]

In both repayment details 15/06/2019 amount repayment details is incorrect as deducted from my account.

Auto debit details:

Sl. No date mode* particulars withdrawals balance
1 [protected] net banking bil/[protected]/sipg/bsamvmzoatdc8m 7, 333.00 92, 836.53

2 [protected] net banking bil/[protected]/sipg/bsamvmzoatdc8m 14, 667.00 3, 09, 253.34

3 [protected] net banking bil/[protected]/sipg/bsamvmzoatdc8m 5, 134.00 9, 434.28

Spoke with my bank customer care, they confirmed that amount deducted from cashe team and we can notice all deduction reference number is same.

Remaining amount[protected]=5134rs) missing.

Kindly help me out for this.

Thnaks
Prasad

I had borrowed loan through cashe money lending application worth RS 22000 on 4th July 2019. Due to some technical glitch they instantly debited this amount back from my account on same day. So nothing is due at this point. After complaining they disbursed 22000 again on 8th July 2019. Now am liable to pay 22000 to them after month. I cleared entire outstanding on 03rd aug 2019 yet this firm auto debited my account again for 22000 on 5th aug 2019. So the excess amount has been collected and now they claim this charges to be valid when asked for refund.
Please help to get this funds back and charge case against such fraud

02/08/2019, i made 3 payments through upi to close my loan, 2 upi payment made through citi bank (8420) has successfully credit to the loan account, third upi payment made by icici bank, but as i didnt check the amt would be 8425, but i paid 8420 (Less then 5 rs) later i realised to pay extra 5 rs. Which i have done immediately, still in app its not showing payment has updated, please do the needfull

Taken loan of cashe they doesnt provide me any account details and continues ly harassment doing by there employees as of now and they also call the contacts of our own mobile bcs there cashe application hack our contacts so thisis my complaint regarding stop harrashing to the customer... Will paying u r m9ney with interest but u should provide the details sms mail to u r customers

I had taken a loan for 9000 and inspite of trying to repay to their invalid account no. they did not acknowledge any of my emails about the invalid ac.no. they have and harrassed me for 4 continuous months and have stole all my contact information and have been calling my mom and my dad and have used extreme abusive behaviour and have been harassing us for a long time..I would give anything to make this stop .please someone help me to put this complaint forward to the right department

Hi,

I have taken a loan amount of 3000 and paid 2000 remaining i have said them i need one two days of time. They called to my mom number started scolding her, i have kept it wait untill i get a call from cashe people they didn't called me and now they mailed me to pay 19000, for what reason should i pay 19000 for the remaining amount of 1300. Cashe people are really cheating the customers, im ready to take any step a head and i will never take back my complaint.

Contact no:[protected].

Hi all,
This in regard to cashe recovery team, who abused me after warning them so many times on the same call. I got a call from mr. Jayraj from cashe he used words like bloody, #, defaulter, aukad nai, bhikari and other unprofessional words which i can't mention that here. I told him that i have already emailed you guys about my situation and he was like yelling and abusing me all the time. I was calling him sir and he was calling me bloody #. This not a professional way to communicate with your customers on a professional call. I just said that i lost my job and i need some time to arrange this payment. He was like how much more time should we give. That's true but process got shutdown and company asked us to leave. Now around 300 employees are looking for a job. I asked him to help me with payment plans which can be easier for me to pay and i can settle this. He was like yelling and abusing me as well. Now i will only pay this amount if receive a sorry letter from cashe and mr. Jayraj because they have hurt my sentiments and emotional, they have abused me and harrassed in a very unprofessional way. I have all call recordings for the same and i will prove this in court of law.

I received a call from the collection agency and the girl named "Kinjal" was abusing me. One of my very old colleague who used to work with me around 6 years ago have taken a LOAN from Cash-e and that lady started abusing me and asked for the money from me. I am not sure what is happening and why I am being taken in this ### conversation. I am getting harassment calls from the collection agency for which I have nothing to do. Lady who contacted me was "Kinjal" and her contact number is "[protected]". Request the complaints team to look into this and ask them to take me off the list otherwise I am going to visit the office from where I received a call by tracking the number and location and also file a formal police complaint.

Hi, the cashe collection team is pathetic, lady name swetha( that's wat she said) abused me for not paying the interest amount, spoke unparliamentary language. I have took 30k frm cashe, and I paid the amount 30k, I din pay principal amount of rupees 3600... Due to some medical and personal issue I stopped working and mean while I was paying other personals where in the emi's where huge amount with the help my family I paid and still paying. Meanwhile dis lady called n said Der is hearing in court tomorrow in Bangalore where in I reside in Hyderabad, when I declined to come to Hyderabad, she hacked my contact details, started calling all my frnds and family and started stating that I'm a fraud lady and I court hearing listening to that all my friends got panicked she continously calling me n them and spoke very rudely n abused. However I paid 3600 with lot of struggles, acctually they put lot of penalty for principal amount..it 12000 now including principal amount 3600. After paying interest amount and main amount, she that lady is harassing me, continous calls are mental torture..I'm unable to take such behaviour and take such words, request you to take some actions, on that she hacked my contact details, noway she can do that.