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Updated: Oct 17, 2025
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V
Vbk03
Feb 19, 2021
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Hi Cashe,

I am a customer of Cashe and have taken a loan from your company and I have been provided a loan by Cashe in my difficult time.

Due to some financial crises I was unable to pay the EMI for this month hence have enrolled with SingleDebt and have given LOA to do a payment on my behalf.

Today I had received a call from one of the recovery agent named Mahid from mobile number [protected] to collect my EMI which I attended and have a recording on my mobile I have explained to her in detail about my financial crises and also explained that I have no intention to default the loan and will repay it. But she kept on insisting that I have to pay the EMI and she will not listen to me.

I then connected my Paralegal advisor and conference the call with Mahid ([protected]) but she refused to speak to him and threatened that she will send recovery agents to my home and thrash me up and then call my paralegal advisor back and talk to him.

I am very disturbed and went into a depressed situation with this threat and Mahid was so loud and arrogant on call that my family (Wife and son) was able to listen to her speaking and they are also in feread state now.

If the recovery agents try to harm me and my family by visiting my home and not following the RBI guidelines I will have to take the end step of my life and before that I will share all the proofs to the concern and law.

Thanks and regards
CASHe customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Vbk03 Hi Cashe,

I am a customer of Cashe and have taken a loan from your company and I have been provided a loan by Cashe in my difficult time.

Due to some financial crises I was unable to pay the EMI for this month hence have enrolled with SingleDebt and have given LOA to do a payment on my behalf.

Today I had received a call from one of the recovery agent named Mahid from mobile number [protected] to collect my EMI which I attended and have a recording on my mobile I have explained to her in detail about my financial crises and also explained that I have no intention to default the loan and will repay it. But she kept on insisting that I have to pay the EMI and she will not listen to me.

I then connected my Paralegal advisor and conference the call with Mahid ([protected]) but she refused to speak to him and threatened that she will send recovery agents to my home and thrash me up and then call my paralegal advisor back and talk to him.

I am very disturbed and went into a depressed situation with this threat and Mahid was so loud and arrogant on call that my family (Wife and son) was able to listen to her speaking and they are also in feread state now.

If the recovery agents try to harm me and my family by visiting my home and not following the RBI guidelines I will have to take the end step of my life and before that I will share all the proofs to the concern and law.

Thanks and regards
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    S
    Sachin6107
    from Pune, Maharashtra
    Feb 15, 2021
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    Dear Sir / madam,
    I have taken loan from cashe & closed all EMI, as committed by the customer care executive that, the penalty was waived off due COVID-19.
    But I have continuously received mail from cash-e.
    Also, this is reflecting my cibil record.
    I'm requesting to you resolve my issue.

    Name - Sachin Annasaheb Murkute
    CASHe Loan Account No: [protected]
    CASHe customer support has been notified about the posted complaint.
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      H
      Himanshu Mannn
      from Delhi, Delhi
      Feb 10, 2021
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      Kindly dont torture my contacts it's not legal by central government of India hacking and giving torture is a crime...

      this is regarding CASHe CLN [protected] of 3 lakh which I am unable to pay due to loss of my job and my father died.

      please close the loan account as I wont be able to pay beacuse of the worst conditions..

      please close my loan account or one do one time settlement.
      CASHe customer support has been notified about the posted complaint.
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        W
        Wazzzz
        from Delhi, Delhi
        Feb 1, 2021
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        I took a loan from cashe and was unable to pay last EMI due to job loss. Now their tele callers and recovery agents, mostly females are harassing and threatening continuosly using abusive language. Also they should be sued for personal data theft. They sync our contact in phones and start calling and messaging everyone in the contact list saying I'M fraud and so on. Also asking them for money and using abusive vulgar language.
        Going to file a complaint against them at nearby cyber crime cell office.
        CASHe customer support has been notified about the posted complaint.
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        Notify also no use still the recovery people are doing like that. They don't know how to talk.
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          M
          Mannudelhi
          from Delhi, Delhi
          Jan 28, 2021
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          Hi,
          I have had multiple loans from Cashe in last 2-3 years and always repaid them in time. However during lockdown last year, I lost my job and failed to fulfill my obligations and could not pay last 3 EMIs worth 30000.
          I am still to get a job and have written them multiple times for a settlement offer but they never responded.
          In stead they regularly call people from my phone's contact list and abuse them. They convince them falsely that I had given thier names as reference while taking the loan. They are defaming me among my friends & relatives.
          Please tell me what should I do.
          [protected] Most of the calls are made by this number to declare me defaulter and abuse my friends. I have multiple call recordings.
          CASHe customer support has been notified about the posted complaint.
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            K
            Krishnrao
            from Gurgaon, Haryana
            Jan 24, 2021
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            I wanted to pay repayment thru UPI but request not getting on upi app. I have to pay balance. Please suggest how to pay my payment to cashe.
            CASHe customer support has been notified about the posted complaint.
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              R
              Raghu_09
              Jan 11, 2021
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              Hi
              I had received call on 21st Dec 2020 from one of the executive priya, I asked for settlement, They said that they will waive off the penalty amount if i pay the outstanding principal amount, as of that day, outstanding principal amount was Rs.61403, then after,
              I agreed for part payments, they sent the razorpay links and paid the said amount. I believed them and paid the amount.
              They said that they will issue the closure letter after receiving the payment.
              Before making the payments, I asked for the mail confirmation of the final settlement amount also, they denied sending the mail, they promised me to issue the NOC from cashe.
              I have sent email to support email address with proofs however it is now more than 15days and asking to wait. Could you please investigated this and help me get No dues.
              I am really tired of following up with executives. kindly do the needful. CLN nor:103326; Loan ID : 531972
              CASHe customer support has been notified about the posted complaint.
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                S
                sktbdt
                Jan 2, 2021
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                I have taken 2 loans in total from your organisation.
                One was for 4000 which was paid in full and another one of 50000 approx which was delayed and penalties were applied.
                on 30 Sep 2020 I spoke to your collection team agent on mobile number [protected]. We agreed on 3 emi payment and panelty waiver, I paid all the dues on the time without fail. I was given panelty waiver in email from collections email of Cash E
                1st EMI was paid on 30 Sep, 2nd on 29th Oct and last emi on 30 Nov, 17000 + 17000+16000 respectively.
                I am still getting notifications to pay the emi and I also did not receive my No dues as promised by the agent. Your collections team is calling and harassing me. I have sent email to support email address with proofs however it is now one month and no response received. Could you please investigated this and help me get No dues. I only have one Loan with Cashe which was paid as agreed on email from collections team. please contact me on [protected] or email [protected]@gmail.com
                CASHe customer support has been notified about the posted complaint.
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                Hi
                I had received call on 21st Dec 2020 from one of the executive priya, I asked for settlement, They said that they will waive off the penalty amount if i pay the outstanding principal amount, as of that day, outstanding principal amount was Rs.61403, then after,
                I agreed for part payments, they sent the razorpay links and paid the said amount. I believed them and paid the amount.
                They said that they will issue the closure letter after receiving the payment.
                Before making the payments, I asked for the mail confirmation of the final settlement amount also, they denied sending the mail, they promised me to issue the NOC from cashe.
                I have sent email to support email address with proofs however it is now more than 15days and asking to wait. Could you please investigated this and help me get No dues.
                I am really tired of following up with executives. kindly do the needful. CLN nor:103326; Loan ID : 531972
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                  S
                  SUMEET SANGAM
                  from Tumkur, Karnataka
                  Dec 30, 2020
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                  I got a call stating from cashe saying i have a loan dues since i was not aware so told the person to plz send me the details on my mail id.Later on a high voice he told me to repay i assured him once will go through call you back he began abusing on call.As the mail which i recived is of loan disbursed of last year.Where you have been so many days.Later recived a text message having abuse and vulgur content.Is this the way these people talk to clients.Is this proffesionalism maintained.I am sharing all the prrof and the matter is also live on social media and to the bangalore cyber crime.I want to escalte and senior official should look into this.
                  No through which i recive call [protected], [protected]
                  CASHe customer support has been notified about the posted complaint.
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                    V
                    Vinodh Sekar
                    Dec 24, 2020
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                    Hi,
                    Due to pandamic I was pushed to take lon in Cashe. Before my emi date come I mailed support team to change my emi and tenure period but no response. Now their coustomer teams is harrasing me in abusive words and also threatening me. They have retrieved my contacts and started send messages stating I am fraud.

                    I have already raised compliment in RBI SLCC portal. Also going to register compliant in my nearest Police station. Incase I suicide before registering compliant. Then These people are responsible for my death.
                    CASHe customer support has been notified about the posted complaint.
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                      S
                      Surdan
                      from Delhi, Delhi
                      Dec 24, 2020
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                      Address: Mumbai
                      Website: Cashefinance

                      My contacts have nothing to do with the finance which you have provided me please dont torchure them my contact people one is attempted suicide and he is a handicap person for the way you had called them. And they have nothing to do with
                      Please give me some time I will pay your dues.
                      Dont harass And torture my contact persons by which you access and hacked
                      Thanks
                      CASHe customer support has been notified about the posted complaint.
                      Dec 24, 2020
                      Updated by Surdan                       Need some time or restructure my loan I can improve my credit score
                      Thanx
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                        P
                        Prathap Nattam
                        from Hyderabad, Telangana
                        Dec 23, 2020
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                        Despite of clearing the dues as per the email they sent to me, it took over 4-5 months to get the things sorted to confirm the payment and update CIBIL that was showing due. Once they confirmed the payment, they messed up the status of loan by updating it as "Settled". I had reached both [protected]@cashe.co.in and [protected]@cashe.co.in and attempted to sort the issue many times. The response was utter nonsense and they are ready to accept the fact that the amount they asked me to pay in the email to clear the loan is not at my request and that was an offer from them to get the balance amount. It is unfair that they had never mentioned anything about settlement at the time of offering to repay the balance and once paid, it took many months along with way too many follow ups to accept the payment and now I am not sure how long it will take to resolve this issue to remove the "settled" tag from CIBIL. I have shared my CIBIL report with them twice, once to update the payment details, later for correcting the status. People who called and were in touch until the payment time, never bothered to respond in either of the form call, sms, WhatsApp. Had to share all the proofs with the support and recovery teams and still they took their own time of 6 or more months to show my data as settled on CIBIL. This is totally unacceptable.
                        CASHe customer support has been notified about the posted complaint.
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                        Loan approved amount not credited. Customer service dsnt respond
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                          D
                          Dhruv21
                          Dec 19, 2020
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                          I took a loan from cashe, where I was forced to taken an insurance but I was promised to get a 100% refund of the processing fee (on mail and msg). On taking the loan, I was told I will get the processing fee back after full repayment of the loan. Post it, I was told to wait for 60days, then again for 30 days. And, now I’m not getting response.

                          My email id is [protected]@yahoo.co.in

                          I’m writing here so that I can provide good proof in court that I got no response post making certain efforts and hence NBFC would be liable to pay for my court fees and time wasted.
                          CASHe customer support has been notified about the posted complaint.
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                            S
                            Suva80
                            Dec 19, 2020
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                            Address: Mumbai Maharashtra
                            Website: cashe.co.in

                            Dear Sir,
                            My CLN no 838828 My EMI was auto debited from my bank account but still not updated in cashe account
                            I have received mail/messages everyday but they are not update my payment
                            I have also sent bank statement but problem not solved yet
                            They are also charged over due Already 7days is over still payment pending please update my payment
                            CASHe customer support has been notified about the posted complaint.
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                              H
                              Hima Bindu chitturi
                              from Hyderabad, Telangana
                              Dec 16, 2020
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                              Hello cashe

                              We took loan from cashe for 105000 and disperssed amount is 90000.. we already made the payment of 73000 and right now we don't have money to make payment.. we said we will pay by month end and your cashe people are harrassing us by making calls playing jokes criticising our lives saying you have no money to eat.. then how you survive.. I know a ration dealer and will give your number to him to provide ration rice to me.. also they are torchering my contacts friends .. how cashe is proving customers contact list to your employees.. calling my contacts and calling my friends as driver.. toilet cleaner I have all the recordings of your employees talks. Calling and shouting on us defaulters.. we haven't looked such a worst company like cashe taking high interests and harassing us. Your empolyees torchering us to die for another 15000.. we said we will die because of cashe torched and they said please die mam and put our names.. cashe is encouraging people to die if they don't pay. We have those recording also. Looks cashe hired rowdy and goondas. Your employees names are salman shaik and rakesh, Amit Pranab, Rahul Mukesh, Rajesh, Sindhu Gajjala

                              Himabindu
                              CASHe customer support has been notified about the posted complaint.
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                                B
                                Bhaskar Thangavelu
                                Dec 8, 2020
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                                I have taken the loan but i need to repay it and close so i was requesting them with multiple service request but no response. I need to know how to fore close the account.
                                CASHe customer support has been notified about the posted complaint.
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                                  C
                                  Chintan Kiranbhai Yagnik
                                  from Powai, Maharashtra
                                  Nov 26, 2020
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                                  Respect Sir/Mam,
                                  My name is Chintan Yagnik, before lockdown i had availed Online Loan From Cashe, so now I am unable to pay bulk amount at once but i m trying to repay my dues alternate month, because one of my family member has medical issue, i know i am a defaulter for them, from last 1week they are literally giving tress to us by calling daily 20 to 30 times and they are using misbehaving language like"you are all baggers" why taking loans if you are not able to pay". from +[protected] this number and using misbehaving with my wife and my sister by talking on landline number. They are giving us mentally stress to us. Now i am relief from my medical expenses and outof the expenses, now I am able to pay in December 20 i will definitely pay my dues, please do needful in this matter.
                                  CASHe customer support has been notified about the posted complaint.
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                                    M
                                    MB Prasad
                                    Nov 19, 2020
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                                    Address: Hyderabad

                                    Dear sir/madam,
                                    I’m M Bhavani Prasad

                                    Sorry for not making loan payment.

                                    I am continuosly tortured by cashe collection agent Ms Soni [protected] her WhatsApp is +[protected] calling and calling again and again to make payment immediately. SHe called all my personal whatsapp and tortured me .Very recently we were blessed with a baby girl and we don’t Know about this COVID situation before taking the loan.But It changes my mind to do suicide to loss my life. Please help me to make payment by giving some days of time.She is completly harassing me to take wrong decision in my life.Please give me time to make payment or do legal action through government. Please do needful.

                                    Next i am going to give complaint in rbi and local police station about this harassment.If the same thing happens to me tomorrow and I’m going to commit a suicide mentioning because of the Cashe torcher and harassment.
                                    CASHe customer support has been notified about the posted complaint.
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                                      R
                                      RAVIKANT BAUDH
                                      from Delhi, Delhi
                                      Nov 5, 2020
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                                      Address: 375 A Balupura Ghaziabad Uttar Pradesh

                                      Greetings of the day

                                      Dear CASHe team,

                                      Pls find the attached file all close loans,

                                      Loans details-
                                      ‌10000- Processing fee (500)
                                      Loan request- 16 July 2019

                                      ‌65000- Processing fee( 1250)
                                      Loan request- 3 August 2019

                                      ‌75000- Processing fee(1275)
                                      Loan request- 2 January 2020

                                      ‌50000-Processing fee(1500)
                                      Loan request - 1 July 2020

                                      I have 4 times get loan and proper closed but my processing fee not waiver any loan as policy,

                                      So pls refund all loan processing fee asap

                                      Any clarification please call me.

                                      Thanks & Regards
                                      Ravikant Baudh
                                      Mob- [protected]
                                      CASHe customer support has been notified about the posted complaint.
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                                        R
                                        RAVIKANT BAUDH
                                        from Delhi, Delhi
                                        Nov 3, 2020
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                                        Dear Cashe team,
                                        Today double payment deducted from my account because I have already paid Full closure amount paid

                                        Today two time payment done ✅
                                        1st- 18166
                                        2nd- 9085 it's closure amount

                                        Same date payment done ✅

                                        Third auto payment deducted from my account - 9083
                                        Reference- RAZORPAY - D10GHUD6DLMORJ-2988920

                                        So pls refund my amount-9083 on urgent basis.
                                        CASHe customer support has been notified about the posted complaint.
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