CASHe Complaints & Reviews

Person called me as discussed i assured him sent the details on my mail id later call you back. Inspite of that he start abusing therefore i want to lnow is this the way courtesy used by them to harras person....

Hi,
Due to pandamic I was pushed to take lon in Cashe. Before my emi date come I mailed support team to change my emi and tenure period but no response. Now their coustomer teams is harrasing me in abusive words and also threatening me. They have retrieved my contacts and started send messages stating I am fraud.

I have already raised compliment in RBI SLCC portal. Also going to register compliant in my nearest Police station. Incase I suicide before registering compliant. Then These people are responsible for my death.

My contacts have nothing to do with the finance which you have provided me please dont torchure them my contact people one is attempted suicide and he is a handicap person for the way you had called them. And they have nothing to do with
Please give me some time I will pay your dues.
Dont harass And torture my contact persons by which you access and hacked
Thanks

Despite of clearing the dues as per the email they sent to me, it took over 4-5 months to get the things sorted to confirm the payment and update CIBIL that was showing due. Once they confirmed the payment, they messed up the status of loan by updating it as "Settled". I had reached both [protected]@cashe.co.in and [protected]@cashe.co.in and attempted to sort the issue many times. The response was utter nonsense and they are ready to accept the fact that the amount they asked me to pay in the email to clear the loan is not at my request and that was an offer from them to get the balance amount. It is unfair that they had never mentioned anything about settlement at the time of offering to repay the balance and once paid, it took many months along with way too many follow ups to accept the payment and now I am not sure how long it will take to resolve this issue to remove the "settled" tag from CIBIL. I have shared my CIBIL report with them twice, once to update the payment details, later for correcting the status. People who called and were in touch until the payment time, never bothered to respond in either of the form call, sms, WhatsApp. Had to share all the proofs with the support and recovery teams and still they took their own time of 6 or more months to show my data as settled on CIBIL. This is totally unacceptable.

I took a loan from cashe, where I was forced to taken an insurance but I was promised to get a 100% refund of the processing fee (on mail and msg). On taking the loan, I was told I will get the processing fee back after full repayment of the loan. Post it, I was told to wait for 60days, then again for 30 days. And, now I’m not getting response.

My email id is [protected]@yahoo.co.in

I’m writing here so that I can provide good proof in court that I got no response post making certain efforts and hence NBFC would be liable to pay for my court fees and time wasted.

Dear Sir,
My CLN no 838828 My EMI was auto debited from my bank account but still not updated in cashe account
I have received mail/messages everyday but they are not update my payment
I have also sent bank statement but problem not solved yet
They are also charged over due Already 7days is over still payment pending please update my payment

Hello cashe

We took loan from cashe for 105000 and disperssed amount is 90000.. we already made the payment of 73000 and right now we don't have money to make payment.. we said we will pay by month end and your cashe people are harrassing us by making calls playing jokes criticising our lives saying you have no money to eat.. then how you survive.. I know a ration dealer and will give your number to him to provide ration rice to me.. also they are torchering my contacts friends .. how cashe is proving customers contact list to your employees.. calling my contacts and calling my friends as driver.. toilet cleaner I have all the recordings of your employees talks. Calling and shouting on us defaulters.. we haven't looked such a worst company like cashe taking high interests and harassing us. Your empolyees torchering us to die for another 15000.. we said we will die because of cashe torched and they said please die mam and put our names.. cashe is encouraging people to die if they don't pay. We have those recording also. Looks cashe hired rowdy and goondas. Your employees names are salman shaik and rakesh, Amit Pranab, Rahul Mukesh, Rajesh, Sindhu Gajjala

Himabindu

I have taken the loan but i need to repay it and close so i was requesting them with multiple service request but no response. I need to know how to fore close the account.

Respect Sir/Mam,
My name is Chintan Yagnik, before lockdown i had availed Online Loan From Cashe, so now I am unable to pay bulk amount at once but i m trying to repay my dues alternate month, because one of my family member has medical issue, i know i am a defaulter for them, from last 1week they are literally giving tress to us by calling daily 20 to 30 times and they are using misbehaving language like"you are all baggers" why taking loans if you are not able to pay". from +[protected] this number and using misbehaving with my wife and my sister by talking on landline number. They are giving us mentally stress to us. Now i am relief from my medical expenses and outof the expenses, now I am able to pay in December 20 i will definitely pay my dues, please do needful in this matter.

Dear sir/madam,
I’m M Bhavani Prasad

Sorry for not making loan payment.

I am continuosly tortured by cashe collection agent Ms Soni [protected] her WhatsApp is +[protected] calling and calling again and again to make payment immediately. SHe called all my personal whatsapp and tortured me .Very recently we were blessed with a baby girl and we don’t Know about this COVID situation before taking the loan.But It changes my mind to do suicide to loss my life. Please help me to make payment by giving some days of time.She is completly harassing me to take wrong decision in my life.Please give me time to make payment or do legal action through government. Please do needful.

Next i am going to give complaint in rbi and local police station about this harassment.If the same thing happens to me tomorrow and I’m going to commit a suicide mentioning because of the Cashe torcher and harassment.

Greetings of the day

Dear CASHe team,

Pls find the attached file all close loans,

Loans details-
‌10000- Processing fee (500)
Loan request- 16 July 2019

‌65000- Processing fee( 1250)
Loan request- 3 August 2019

‌75000- Processing fee(1275)
Loan request- 2 January 2020

‌50000-Processing fee(1500)
Loan request - 1 July 2020

I have 4 times get loan and proper closed but my processing fee not waiver any loan as policy,

So pls refund all loan processing fee asap

Any clarification please call me.

Thanks & Regards
Ravikant Baudh
Mob- [protected]

Dear Cashe team,
Today double payment deducted from my account because I have already paid Full closure amount paid

Today two time payment done ✅
1st- 18166
2nd- 9085 it's closure amount

Same date payment done ✅

Third auto payment deducted from my account - 9083
Reference- RAZORPAY - D10GHUD6DLMORJ-2988920

So pls refund my amount-9083 on urgent basis.

Dear sir
I am paid full amount.but no cleared.i will give complaint your case e company.you soviet.thank u
Mobile no [protected]

To help one of my friend who was in total loss I had taken a loan of eighty thousand rupees
Despite having other loans too
Cashe gave me the loan
And my friend promised that he will pay all the EMI
But for 80000
The EMI was 14333/-
And my friend did not pay it and he said he payed and asked me to ignore the phone calls
Next month again I starting getting calls and messages
I tried calling that friend he had blocked my number and he's not to b seen
His house also was siezed by the bank coz he could not pay the loan
I couldn't contact him
Now the all came on me
My husband does small business he said he will try to close the loan as soon as he get money from his work
But it didn't happen till date
And I'm continuosly getting messages on whatsapp and harrassing calls that I will b in trouble
Theyr asking me to beg on the road and pay the loan
Already I'm having two major loans on 8lakhs
And I'm paying all autopayment from bank
And I'm staying in rent
I don't get anything to save
How can I pay 14333 emi?
And this is toomuch to pay
Even sbi and Bajaj don't take somuch from me
I'm paying ten thousand for each 4lakh loan
We will pay the loan as soon as we get my husband's money
But I'm unhappy that theyr using vulgar language it doesn't suit
V have already told our problems to them
Now I've blocked thier numbers cz getting calls from 100numbers
Plz do the needful
I'm already in trouble I don't want somuch pressure
I m paying the loan but need some time

As per their final settlement offer i have paid all the dues but still keep on asking money. Here by attaching the screenshot for your kind perusal. Kindly take note & resolve immediately.

I have taken loan from cashe I am unable to pay loan due to pandemic situation of covid I don't have job as well as I don't have any income to get food we are suffering at this time your tele caller are harassing & blackmailing while taking loan their was a insurance why you guys won't claim that insurance, colleges are not working to get any kind of letter .
While giving loan you guys need bank statement when we are not getting salary why u wont accept bank statement. Many of them struggling bcuz their is no job .

The main issues customer service is very poor and loan statement they need to send very clear with postal address physical copy need to be send loan details.then the customer payments will be easier.
Unwanted penalties are getting charged and no other loanmprovider charged like tjjis i n this COVID situvation . Need to provide some 20 days time frame from 1st till 20th which be easy to pay.
Charging penalties, asking money to pay on 23rd, 24th, 25th sending emails and asking for money to pay and keeping CIBIL report down these all looks like unethical way if doing things never experienced
Nodues certificate, . Customer prefers . Immediately

Regards Venkat Peddinti

Cashe is creating mental stress and its making the people to suffer. It's also telling to people die but pay my amount and die. It's very worst. I have undergone such a situation. Pls dont add cashe in any of the lending apps

Dear sir/madam,
My loan no cln # [protected]
I have financial issue with last 3 month,
Iam not pay last two month emi.

Iam ready to pay emi, penalty & intrest.
But i need time to foreclose.
Iam try to clear full settlement with next payment.

But u r person dont have no right to talk with me personally.

They send as bellow words,
Hello.. What about your fake commitment.??? Do u remember. Or not???. What kind of person u are.. Shame on u.

This is not accepted in this such words.
They pepople not pay my loan or int or penalty.

Hi Team,
I've been in constant touch with cashe team. As agreed payment is also being getting paid in parts which we can as per the company norms.

The case has been shifted to third party recovery in (District Centre Janakpuri New Delhi Branch).and complaint is against Rahul Sharma and his team.

First of all how can they contact any other family members/friends/relatives without any permission that to during this covid.

As per the RBI guidelines all NBFCS/Banks by default have the covid moratorium ongoing. Then why is Cashe is telling there is no moratorium and where is it mentioned.

If they are not giving any moratorium whre is the message. Did they send any notification of no moratorium or opt in opt out messages. No.

The company has been harassing me like hell from last 15 days and has done this in the past too. I strictly want this case to be dealt with utmost responsibility and have read the terms and conditions that the recovery cell can't harass an individual like this.

I need an action against the company norms for breaking it rules and alsoagainst Rahul Shrama/Akansha Agarwal and his team from the recovery unit.

In case of no response I'll be filling an official police complaint with regards to harassments and bullying.

REgards,
Soumyadeep Dey.
[protected].