CASHe Complaints & Reviews

Hello sir i ch. Purushotham i received loand 58, 000rs on cashe on 13/03/19 my bank credit & 1st emi was 13/04/19 unfortunately i have no balance in my bank some personal issue not mainted proper loan balance. Then loan was overdue i pay that amount dt: 16/04/19 04.39pm 10400rs was my paytm upi to [protected]@kotak was success. (Trans id s[protected] upi ref no.[protected] all r success but cashe was daiy sending sms paid ur overdue amount before 20/04/2019. I have lot off emails and sending on cashe they have not responding... Paid overdue amount sms sending on mobile. What is going on me submitted my paytm statement on this month.

I am utterly disappointed with the cashe service with their mere negligence and pathetic customer service and overly confidence of deducting the payment from customers account without their consent. The mail was sent to the support team on[protected] and the customer support executive took good 24hours of time to revert back on the escalation. How fast is the response!!!
The support requests 72hours more to reverse my own payment which was auto debited from my account with out my knowledge! I have already sent 2 mails asking the team to cancel the auto debit option, which i have never opted for, and no one is even bothered to revert back. Unethical and unprofessional behaviour. Its been more than 48hours that i have lost my funds and i want it to be credited to my account within 72hours from the time i have been debited. I would expect someone to show little professionalism and unlike the executive[protected], who promised to call back within half an hour with a revert but kept on ignoring my calls and whatsapp texts, requesting to provide a resolution to my case. I want my payment to be credited to my account with interest as cashe doesn't have any authority to use my funds without my knowledge! I have incurred enough loss because of cashe's negligence and i can not afford to bear the expenses of my losses - emi late payment charges, inspite of me making the payment and sending the valid proof to authenticate my transaction!! Either cashe as an organization or person heading cashe has to bear my additional expense for no fault of mine!!!. I want cashe to incurr my loss as i had to pay additional fee for all my late emi repayments

This letter is an intended follow up on my loan from cashe I have taken 2 years ago even after the full n final settlement the cashe team still call and email regarding outstanding still it's reflect in my cibil just because of that I am not able to apply for my home loan I had requested thrm several time, mailed them but still they are not co-operating. Full n final payment receipt I have attached in photos I would request you team kindly asset me with my loan closure letter as soon as possible because will really help for my home loan application. Loan details and email conversation I would be attaching in photos.

Contact:[protected]

[protected] getting calls from this number, a girl name pooja. Who is calling all my phone contacts and talking to them in a harassing manner.. Abusive also. Cashe company is not following rbi guidelines. So i don't think it is a genuine or professional firm. Want to lodge a complaint against this agent in cashe for mental harassing all my phone contacts without my permission

Sub: complaint against abusive and unauthorized calls

Contact numbers - +91-[protected], +[protected]
Person interacted with - mr. Rohan, rahul, ms. Aradhya (Names expected to be fake)

I had taken a loan from the above mentioned organization for a period of 3 months. Due to a sudden financial crisis i was unable to cope up with my repayments.

Initially calls from these numbers were ok and helpful as they tried to guide me on solving this issue.

We had fixed on a date of payment on the 15th of february 2019 for an amount of rs. 10000. Despite me receiving their calls and responding their emails, they started calling my company, relatives and other known sources and abused them. The lady who answers the call doesnt have a sense on how to deal with clients and customers. Her voice and abusive language would make your blood boil.

Despite my request of transferring the funds from my account they pressurized me to make the payment from a friends account as it would take less time to add their account in my friends bank.

A transfer of rs 10000 was done and a screenshot of his statement was shared.

Problems arose on the 19th of february when the said mr. Rohan claimed that the amount was not reflecting in their account. Acting on it i requested my friend to share it at the earliest.

As he was travelling, it was difficult for him to arrange the same.

Today, on the 22nd february 2019, the above mentioned lady called me and passed on the phone to a person who claims to be mr. Rohan. Despite telling him that my friend was travelling and it was not possible for him to send the statement, he started hurling abuses. There was a heated argument between us which included abuses to one another.

Mr. Rohan then started blackmailing me by saying that he will be calling my company hr and will be sending goons to my office to thrash me. He also started to harass me by stating that i am thief and have stole his money, etc etc despite the payment being.

I tried to reason with him that if they had given me time to transfer the funds from my account then there wouldnt have been such issues only.

After the discussion, i sent him the statement which my friend sent me and it was found that the account number was incorrect.

This information of payment with their account details was already shared with them on the 15th of february the day payment was made.

Due to their sheer negligence of not noticing this he started to abuse, harass and blackmail me.

I have all the records of conversation, sms, whatsapp, c all history, call recordings to show how it all went.

I should have taken this step earlier when they had called my company and relatives for this because as stated by the hon'ble supreme court of india, these actions of calling and harassing others is not only unauthorized but illegal.

Request you to look in to this matter and take an action against this illegal and unlawful practice which is still being followed despite the courts order.

Warm regards,
Shounak banerjee
[protected]

My emi due date is on 17/02/2019. But i have made transfer of the emi on 14/02/2019. This is the first time i am doing neft so i transferred rs.50/- as test transfer. I got confirmation from cashe and immediately i have transferred balance emi rs.9804/- but till now no updates from them. I have sent so many mails to all their mail id with reference number, payment slip and as well as sms related to amount credited to their account. There is no customer care number and no updates. Please help me. I don't want it should reflect in my cibil.

Thank you

I have taken online loan from cashe on last month and they have given me the due date on 12th feb though upi payment and till date payment was not updated and its showing outstanding in the app and i have received the mail regarding that my amount is over due but i have paid 12th of this month and i have sent lot of emails and try to contact customer care but there is no response from them not even a single reply from them pls help me in this regard. If required i will submit the payment screen shorts.
D ramesh
[protected]
Vizag
Ap.

Hi my cashe loan cashe loan account no: [protected]

I am suppose to pay 12000 but they are asking for 17000.

I have taken loan on 3 emi and i paid only 1 emi and due to fund problem i can't
Pay my 3 emi.

This is third time i getting loan from cashe. I had paid 2 time this is 3 time

Cashe team is abusing me daily with different persons in different number.

Kindly some one help me to file suit against them in consumer court

Thanks

R. Ronald rass

I have taken a online app loan from cashe, they downloaded my all contacts through the app. Now i am not able to pay 1 installment and for which i have promised to pay next month. They have called all my contacts numbers, including my hr, seniors landing me in a situation of resigning.

They are calling my wife, using abusive languages. They have called my hr, they have called so many contacts. They are threatening me. My life is at risk. Please help. I just want some time to repay. If i loose my job, then how will i pay them.

I have recording on phone.

Who gave them right to call others.

22 january 2019.
Name shiva ram readdy number. [protected]

I want to file a complaint against them

There is some mishappening done in my family, and there is very much shortage of funds so that i will be able to clear the emi by 31st jan for sure when my salary came.

Mean while i getting some threatening calls from your team (Mr deepak) who is harassing me for the payment.

Request to be with me in difficult time, i will ensure to clear the payment on 31st jan for sure.

Https://www.casI made a biggest mistake in my life which is nothing but loan from cashe.
I took this loan in jan 2017 and i repaid the amount on time. But it was not updated with credit beureaus. I work for sw organisation. During project change in nov 2018 bgc was initiated and in that report it was clearly visible that my loan with cashe is still in active status and i have over due of rs.5000. My project hr called for discussion today and demaned for credit clearence letter and i tried reaching cashe for noc but they are not responding. Now my question is why i should suffer because of these fools mistake? Seriously this is harassment and mental anguish. Please my humble request whoever is planning to take loans or who ever is having existing loans, try to clear it off and don't entertain these *. For all the software professionals pls don't play with your careers. If you need it really try apply in early salary or flex salary. I feel really shame of these people, they don't have dare to talk with customers that's why they don't have customer care number.
Finally the interest amount they are charing is very high but in the website they show very less rate. How long you will suck our blood... Is there any way to stop them?

Cashe has hacked my phone data including mails contacts and calling all my contacts and harassing and threatning them for money as i need to pay them else i have proofs of the calls made and how they hacked my data and misusing due to this i lost 1crore worth business. These guys need to be punished and send them behind the bars. A person named badsah did this

I borrowed a loan from cashe which is a split emi for 3 months. I had made 2 payments and there was a delay in my last payment. Person named nancy and her contact number is +[protected] called and was very rude in asking me to make the payment. I informed there will be delay and asked to charge me penalty and late fee for that. This was the last payment which i had to complete. This person somehow found my contacts list and started calling my job md regarding the payment and also informed that they tried calling my friend but no response. I'm not sure if this app actually has access to our contacts list and also not sure how they get to know our personal information. Date of incident: 28/11/2018

Cashe is Fake company LOAN Application Not approved and my profile block for 6 month   Replace all

Cashe has hacked my phone data including mails contacts and calling all my contacts and harassing and threatning them for money as i need to pay them else i have proofs of the calls made and how they hacked my data and misusing due to this i lost 1crore worth business. These guys need to be punished and send them behind the bars. A person named ram kumar did this

I have updated my details on 2nd october and on the 4th my profile wwas updated successfully with all documents which cashe asked me to submit, and my loan was approved on 9th and was telling that they have some problem with the bank for me to wait till 7 working days, waited for so long but i got a email stating that bank as rejected the loan and i had to reapply on the 19th again on the 22nd i had to resubmit my documents still its going under verification, this is absoultely geting worsed day by day, none of the customer service as responded to if youll are not able to provide loan than cancel the app itself why making customers to waste your time by uploading documents, its unfair. Please respond at the earliest.

[updated 22.10.2018]: today i got a mail to re-apply and select loan product. I am trying to apply again but getting technical error in app. Don't know what is going on with the best loan application. Now they are becoming worst day by day. [updated 17.10.2018]: they are telling that my loan is approved on 9th october but today 17.10.2018 i am still waiting for loan disbursement. I have an urgent requirement for some medical exigency. Every time i put an email to them the same reply came that we are facing some technical issue and etr is 7 working days. Today 7 working days has past but still not got me loan amount. [update] today i got below reply from them. [quote] dear ashish, greetings from cashe! Please be informed that due to unavoidable circumstances we are unable to disburse your loan at this moment. We will notify you about the loan status in next 48 working hours. We would request your patience and cooperation in the interim. [unquote] what is this... And what is the technical issue you people facing which is not resolved after 8 days.

This is with regarda to the harrasment my wife has been facing since last week. A person named devidas dhuri from cashe team is threatning my wife for collecting money whicb i have borrorwed. They have been calling her office number and threatning and misbehaving with office staffs.. As per the rbi guidelines they do not have any right to threaten or ask money from borrowers wife or family still they are carrying out this illegal activities....

I took loan four times from Cashed and thrice I was returned in time or before time. Last loan oI defailtee as I was not well for two and half months and couldn't get salary for these days and layer lost my job.Despite me picking their calls and telling them that I will return the money for sure they have been labelling my surname as community known for defaulting. They hacked data from my phone and started calling my contacts threatening them for police action and defamed and tarnished my image in my social group. I have recordings which my friends made threatening them which was irrelevent to me taking loan from cashe. The way they have hacked the data is a central as per cyber crime rules. They even went to an extent to call myou relatives saying i have met with an acvodent and is bren takrn to ICU and asking them to transfer money online. This was posing panic and life threatening situation to them. Also they Have been abusive and highly rude to any extent for a loan amount of 40000. This is really disheartening and calls for immediate corrective action as their modus operandi can be life threatening for somebody.

Hi team, i took a loan from cashe on last month. Due to some unexpected incidents iam not able to pay the emi. I agree i have been making delayed payment although im making them with the penalties. I don't understand how your company has access to my contacts & then calls my colleagues & family to advise them ive done fraud. The recovery team is calling and harassing me and my family members. It is started to be a mental harassment.