CASHe Complaints & Reviews

I have applied loan at 31.01.2024. I have received a mail your loan is approved from our side . but the amount still no credited to my account . please do the needful.

Hello,

This is regarding my loan application number #CLN289248. The loan was approved on January 25, 2024 but has not yet been disbursed.

I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.

I’ve applied the loan for an emergency situation that prevails in the...

Loan id - 4052967
Hello,
It’s been many days I am getting the same response from cashe via email that loan will be disbursed within 5 days of ETA.
Now a new reason is been given to me by cashe.
Due to unexpected high volume transaction demand it will take time for disbursement. I have pre paid entire loan amount of 60129/- even before the first emi date out of 9 emi’s.
I request you to take action on priority on this.

I have applied for a loan in Cashe and got approved by 18th Jan, 24. Till this moment the amount is not disbursed, status in the application is "Processing". But as part of the document collection they have already taken my signed e-nach for auto debit. I tried contacting the customer executive who has helped to complete the application, not responding. Tried to escalate over mail 3 times, the response was very pathetic as they're facing technical issues from the bank side so n so. And within 5 days the issue will be resolved. But no relevant actions were taken till now. I am worried that even before getting the loan amount I may have emi or not. I reached out to them out of an emergency and I was expecting the money within hours. This was such a shock for me at that moment when I was trying hard to get the required amount.

Myself applied and approved loan on 25th Jan but still it’s not credited.

I have applied based on emergency but Cashe is not supporting at all. Because there is no clarity when it will be disbursed but in app it showing emi to be paid.After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue...

Hi team, pls remove insurance amount from loan application as I dont want to add it.

Customer id - CLN4998865

Hi team,

What the hell your team is working? Without resolution how u guys have resolved the ticket. How many times I will say that it’s a medical emergency I need loan why you guys are not disbursing it. If you don’t have amount tell me u can disburse. This is seriously pathetic

Hi team I have applied loan and still it’s showing application is in progress verification is in progress. What is the use of taking loan in emergency then . Are you guys making fool to customers. Pls disburse asap it’s medical emergency how many times I will say this. And without resolution you guys are resolving tickets also . What the hell is this ?

Loan amount was not credited Cashe I have apply the loan 20000/- 10days back loan application was approved still processing but amount not credited in my account below the screenshot
register mobile number is [protected]
Gmail I'd : [protected]@gmail.com

I have applied for Cashe 270 loan of INR 50000 and it was approved on 2nd Feb 2024

As per the process, auto-debit and e-sign were successfully done. Yet, my loan amount as per the agreement has not been credited to my bank account dated 6th Feb 2024.

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 12 working day still your cashe support team send me the same email again & again

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 12 working day still your cashe support team send me the same email again & again.

Loan not disbursed. Next emi date is showing.
Loan approved. Next emi date is showing.
But till now loan money not credited to me.
Automated mail reply comes saying will disburse soon.
When money will be disbursed?
Next emi date is showing to me.

Myself applied loan on 25th Jan 24 and same day has been approved. But still now its not credited to my account.

Myself applied loan on emergency basis and but now how we can believe the cashe.

No one is receiving the calls from past 2 weeks.

Dear Customer,
Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.

We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.

Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

I have applied for cashe loan it is being approved it has been 4 days but still my amount is not yet credited to my account

I have applied Loan for medical emergency on 5th Feb 2024 and loan is showing in processing. What is the use of paying more interest in cashe if they are not providing loan on time.
Please resolve this by today as I need urgent fund because of medical emergency

Hi Team,

I have applied for cashe loan on 5th Feb 2024 and still I can see loan amount is in processing state. I have always paid emi in time and also pre-closed the loan but still I m facing these kind of issues from cashe.
I have applied loan in emergency and if amount is not getting credited in emergency then what is the use of taking loan from cashe by paying high amount.
Pls resolve my issue by today only as it’s medical issue and I need in urgency

It's been more than 35 days. Still my loan amount has not processed. Even I have mailed to escalation 3 but same automation reply.

Hello sir/mam
i had paid the full forclouser amount on 8th january 2024 vide loan id: 3289263, CLN_13740730 but still showing active in cashe apps and also showing balance amount of rs.4923/-and send me a request message to pay the balance amount. I drop so many mail to cashe official mail id but every time send a ticket number....

My customer ID is CLN7350418.
I applied for a loan with Cashe. Cashe approves my Loan but th loan amount is still not processed. Its been 4 days now, my Loan amount transfer is pending.

I tried to raise tickets and thy simply close the issue tickets without any resolution. I have sent many emails but no solution on when they will transfer the loan.

I am mentally disturbed because of this. I have completed the esign of agreement.

I clear info on when they will transfer my loan amount.

This is completely affecting me. Any help will be appreciated