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CASHe Complaints & Reviews

1.8
Updated: Oct 17, 2025
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A
aysha666444
Feb 8, 2024
Feb 9, 2024
This thread was updated on Feb 9, 2024
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I applied cashe loan 17000/- your loan transfer is under process cashe app It shows that I want the loan amount to be transferred as soon as possible I want to solve this problem quickly Here I am mentioning the screen shot of the problem, check it once
Mar 23, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
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    Shub.raw
    from Rishikesh, Uttarakhand
    Feb 8, 2024
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    I have applied for loan on jan'15 still not received the amount. Everytime i receive the same amount
    Re: Loan Status-Quicker disbursal-New APP-#CLN20835228
    Dear Customer,

    Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.

    We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.

    Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

    Should you have any questions or concerns, please feel free to reach out to us.

    Thank You,
    CASHe Support Team

    21861349:347234
    CASHe customer support has been notified about the posted complaint.
    Verified Support
    Feb 09, 2024
    CASHe Customer Care's response
    We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

    We request your patience in the interim.

    Best,
    CASHe Team
    Not received till now kindly disburse it's for emergency.
    CASHe Customer Care's response, Feb 17, 2024
    Verified Support
    Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.

    Best,
    CASHe Team
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      Singhavi
      Feb 8, 2024
      Feb 17, 2024
      This thread was updated on Feb 17, 2024
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      It's been more than 2 weeks now iam still waiting for amount.

      Every time I get same system generated replies

      Now it is frustrating as I am relying and trusting this app

      Why your team don't find some solution and why we are getting cheated

      Give some exact replies or solutions
      Mar 22, 2024
      Complaint marked as Resolved 
      CASHe customer support has been notified about the posted complaint.
      Verified Support
      Feb 08, 2024
      CASHe Customer Care's response
      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

      Best,
      CASHe Team
      Feb 08, 2024
      Updated by Singhavi
      Loan id 4053890
      Customer id 2315768
      Verified Support
      Feb 09, 2024
      CASHe Customer Care's response
      We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

      We request your patience in the interim.

      Best,
      CASHe Team
      Feb 10, 2024
      Updated by Singhavi
      Please try to do it as soon as possible

      It's been long time I am waiting for same.
      Feb 12, 2024
      Updated by Singhavi
      Hello team,

      Any updates

      Can you please resolve this issue?
      Verified Support
      Feb 17, 2024
      CASHe Customer Care's response
      We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

      We Hope your query has been resolved.

      Best,
      CASHe Team
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        syedadnan54
        Feb 8, 2024
        Feb 17, 2024
        This thread was updated on Feb 17, 2024
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        Hello Team,
        Loan amount is not disbursed yet. Its been 5 days and its stuck in "Processing" status.
        Registred contact # [protected]
        Mar 22, 2024
        Complaint marked as Resolved 
        CASHe customer support has been notified about the posted complaint.
        Verified Support
        Feb 08, 2024
        CASHe Customer Care's response
        We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

        We request your patience in the interim.

        Best,
        CASHe Team
        Verified Support
        Feb 17, 2024
        CASHe Customer Care's response
        We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

        We Hope your query has been resolved.

        Best,
        CASHe Team
        I have already been waiting for 5 days and require funds urgently
        CASHe Customer Care's response, Feb 17, 2024
        Verified Support
        Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.

        Best,
        CASHe Team
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          Sandeep1436
          Feb 8, 2024
          Feb 9, 2024
          This thread was updated on Feb 9, 2024
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          Resolved

          I have applied for a loan on 24Jan 2024
          And it's been approved and I have completed all the required steps including e-mandate on that day itself. But still the funds are not received and on contacting the customer care via email they are replying the same message again and again..but no resolution.
          Please help me with this
          Loan id : CLN21082357
          Mobile number: [protected]
          Mail: k.[protected]@gmail.com

          Please resolve this
          Mar 12, 2024
          Complaint marked as Resolved 
          CASHe customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2024
          CASHe Customer Care's response
          We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

          We request your patience in the interim.

          Best,
          CASHe Team
          Feb 08, 2024
          Updated by Sandeep1436
          Please release the amount in urgent basis
          Please do understand we are in urgent need
          Verified Support
          Feb 09, 2024
          CASHe Customer Care's response
          We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

          We request your patience in the interim.

          Best,
          CASHe Team
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            Siva428renu
            Feb 8, 2024
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            I have applied loan on[protected]. I have received a mail your loan approved from our side. But amount not credited in my account.
            Mar 12, 2024
            Complaint marked as Resolved 
            CASHe customer support has been notified about the posted complaint.
            Feb 08, 2024
            Updated by Siva428renu
            I have applied loan on[protected]. I have received a mail your loan approved from our side. But amount not credited in my account.
            Verified Support
            Feb 08, 2024
            CASHe Customer Care's response
            We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

            We request your patience in the interim.

            Best,
            CASHe Team
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              Siva428renu
              Feb 8, 2024
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              I have applied loan at 31.01.2024. I have received a mail your loan is approved from our side . but the amount still no credited to my account . please do the needful.
              Mar 12, 2024
              Complaint marked as Resolved 
              CASHe customer support has been notified about the posted complaint.
              Feb 08, 2024
              Updated by Siva428renu
              I have applied loan at 31.01.2024. I have received a mail your loan is approved from our side . but the amount still no credited to my account . please do the needful.
              Verified Support
              Feb 08, 2024
              CASHe Customer Care's response
              We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

              We request your patience in the interim.

              Best,
              CASHe Team
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                Pharish5
                Feb 7, 2024
                Feb 17, 2024
                This thread was updated on Feb 17, 2024
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                Loan approved but money not disbursed

                Address: 5th Floor, Paville House, Off Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra- 400 025

                Hello,

                This is regarding my loan application number #CLN289248. The loan was approved on January 25, 2024 but has not yet been disbursed.

                I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.

                I’ve applied the loan for an emergency situation that prevails in the...
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                Dejavu3280
                Feb 7, 2024
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
                Resolved
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                Resolved

                Loan id - 4052967
                Hello,
                It’s been many days I am getting the same response from cashe via email that loan will be disbursed within 5 days of ETA.
                Now a new reason is been given to me by cashe.
                Due to unexpected high volume transaction demand it will take time for disbursement. I have pre paid entire loan amount of 60129/- even before the first emi date out of 9 emi’s.
                I request you to take action on priority on this.
                Mar 21, 2024
                Complaint marked as Resolved 
                CASHe customer support has been notified about the posted complaint.
                Verified Support
                Feb 08, 2024
                CASHe Customer Care's response
                We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                We Hope your query has been resolved.

                Best,
                CASHe Team
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                  misna56
                  Feb 7, 2024
                  Feb 20, 2024
                  This thread was updated on Feb 20, 2024
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                  I have applied for a loan in Cashe and got approved by 18th Jan, 24. Till this moment the amount is not disbursed, status in the application is "Processing". But as part of the document collection they have already taken my signed e-nach for auto debit. I tried contacting the customer executive who has helped to complete the application, not responding. Tried to escalate over mail 3 times, the response was very pathetic as they're facing technical issues from the bank side so n so. And within 5 days the issue will be resolved. But no relevant actions were taken till now. I am worried that even before getting the loan amount I may have emi or not. I reached out to them out of an emergency and I was expecting the money within hours. This was such a shock for me at that moment when I was trying hard to get the required amount.
                  Feb 12, 2024
                  Complaint marked as Resolved 
                  The loan amount was disbursed to my account today. Thank you for helping.
                  CASHe customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 08, 2024
                  CASHe Customer Care's response
                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                  Best,
                  CASHe Team
                  Feb 08, 2024
                  Updated by misna56
                  Please find it here
                  #CLN18035913
                  Verified Support
                  Feb 09, 2024
                  CASHe Customer Care's response
                  We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                  We request your patience in the interim.

                  Best,
                  CASHe Team
                  Feb 09, 2024
                  Updated by misna56
                  I cannot wait for eternity. Hence please specify a deadline by which you need the processing to be completed?
                  Feb 12, 2024
                  Updated by misna56
                  Amount has been disbursed. Thank you so much to the consumer complaint team for helping.
                  Verified Support
                  Feb 17, 2024
                  CASHe Customer Care's response
                  We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                  We Hope your query has been resolved.

                  Best,
                  CASHe Team
                  Still amount not disbursed i am applied on 8 feb today’s is 20 feb already done 11 days but not get my amount still processing
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                    Rajaish
                    from Bengaluru, Karnataka
                    Feb 7, 2024
                    Feb 9, 2024
                    This thread was updated on Feb 9, 2024
                    Resolved
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                    Myself applied and approved loan on 25th Jan but still it’s not credited.

                    I have applied based on emergency but Cashe is not supporting at all. Because there is no clarity when it will be disbursed but in app it showing emi to be paid.After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                    Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                    As soon as the issue...
                    Feb 19, 2024
                    Complaint marked as Resolved 
                    Not yet resloved and making us fool by giving some bullshit reasons. Please cancel the loan request. Henceforth i will not be using cashe app and will not refer to anyone.
                    CASHe customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 09, 2024
                    CASHe Customer Care's response
                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                    Best,
                    CASHe Team
                    Loan ID :- 4041586

                    Mobile no :- [protected]
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                      Vaidehi2203
                      Feb 6, 2024
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
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                      Hi team, pls remove insurance amount from loan application as I dont want to add it.

                      Customer id - CLN4998865
                      Mar 12, 2024
                      Complaint marked as Resolved 
                      CASHe customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 09, 2024
                      CASHe Customer Care's response
                      We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                      We Hope your query has been resolved.

                      Best,
                      CASHe Team
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                        Vaidehi2203
                        Feb 6, 2024
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
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                        Hi team,

                        What the hell your team is working? Without resolution how u guys have resolved the ticket. How many times I will say that it’s a medical emergency I need loan why you guys are not disbursing it. If you don’t have amount tell me u can disburse. This is seriously pathetic
                        Mar 12, 2024
                        Complaint marked as Resolved 
                        CASHe customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 09, 2024
                        CASHe Customer Care's response
                        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                        Best,
                        CASHe Team
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                          Vaidehi2203
                          Feb 6, 2024
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
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                          Resolved

                          Hi team I have applied loan and still it’s showing application is in progress verification is in progress. What is the use of taking loan in emergency then . Are you guys making fool to customers. Pls disburse asap it’s medical emergency how many times I will say this. And without resolution you guys are resolving tickets also . What the hell is this ?
                          Mar 12, 2024
                          Complaint marked as Resolved 
                          CASHe customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 09, 2024
                          CASHe Customer Care's response
                          We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                          We Hope your query has been resolved.

                          Best,
                          CASHe Team
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                            aysha666444
                            Feb 6, 2024
                            Feb 9, 2024
                            This thread was updated on Feb 9, 2024
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                            Resolved

                            Loan amount was not credited Cashe I have apply the loan 20000/- 10days back loan application was approved still processing but amount not credited in my account below the screenshot
                            register mobile number is [protected]
                            Gmail I'd : [protected]@gmail.com
                            Mar 25, 2024
                            Complaint marked as Resolved 
                            CASHe customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 09, 2024
                            CASHe Customer Care's response
                            We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

                            We request your patience in the interim.

                            Best,
                            CASHe Team
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                              KNNNN
                              Feb 6, 2024
                              Feb 9, 2024
                              This thread was updated on Feb 9, 2024
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                              Resolved

                              I have applied for Cashe 270 loan of INR 50000 and it was approved on 2nd Feb 2024

                              As per the process, auto-debit and e-sign were successfully done. Yet, my loan amount as per the agreement has not been credited to my bank account dated 6th Feb 2024.
                              Mar 12, 2024
                              Complaint marked as Resolved 
                              CASHe customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 09, 2024
                              CASHe Customer Care's response
                              Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                              Best,
                              CASHe Team
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                                Mangesh Shingote
                                from Pune, Maharashtra
                                Feb 6, 2024
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
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                                Resolved

                                After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                                Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                                As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                                We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                                We regret the inconvenience and thank you for your patience and understanding.}

                                this is pathetic.

                                its already been more then 12 working day still your cashe support team send me the same email again & again
                                Mar 12, 2024
                                Complaint marked as Resolved 
                                CASHe customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 09, 2024
                                CASHe Customer Care's response
                                Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                Best,
                                CASHe Team
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                                  Mangesh Shingote
                                  from Pune, Maharashtra
                                  Feb 6, 2024
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
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                                  Resolved

                                  After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                                  Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                                  As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                                  We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                                  We regret the inconvenience and thank you for your patience and understanding.}

                                  this is pathetic.

                                  its already been more then 12 working day still your cashe support team send me the same email again & again.
                                  Mar 12, 2024
                                  Complaint marked as Resolved 
                                  CASHe customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 09, 2024
                                  CASHe Customer Care's response
                                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                  Best,
                                  CASHe Team
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                                    Rajaish
                                    from Bengaluru, Karnataka
                                    Feb 6, 2024
                                    Feb 9, 2024
                                    This thread was updated on Feb 9, 2024
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                                    Resolved

                                    Loan not disbursed. Next emi date is showing.
                                    Loan approved. Next emi date is showing.
                                    But till now loan money not credited to me.
                                    Automated mail reply comes saying will disburse soon.
                                    When money will be disbursed?
                                    Next emi date is showing to me.
                                    Mar 13, 2024
                                    Complaint marked as Resolved 
                                    CASHe customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 09, 2024
                                    CASHe Customer Care's response
                                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                    Best,
                                    CASHe Team
                                    Is it credited???
                                    CASHe Customer Care's response, Feb 17, 2024
                                    Verified Support
                                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                    Best,
                                    CASHe Team
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                                      Rajaish
                                      from Bengaluru, Karnataka
                                      Feb 6, 2024
                                      Feb 28, 2024
                                      This thread was updated on Feb 28, 2024
                                      Resolved
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                                      Resolved

                                      Myself applied loan on 25th Jan 24 and same day has been approved. But still now its not credited to my account.

                                      Myself applied loan on emergency basis and but now how we can believe the cashe.

                                      No one is receiving the calls from past 2 weeks.

                                      Dear Customer,
                                      Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.

                                      We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.

                                      Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

                                      Should you have any questions or concerns, please feel free to reach out to us.
                                      Apr 8, 2024
                                      Complaint marked as Resolved 
                                      CASHe customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 09, 2024
                                      CASHe Customer Care's response
                                      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                      Best,
                                      CASHe Team
                                      Feb 09, 2024
                                      Updated by Rajaish
                                      How you have resolved without providing solution?
                                      Verified Support
                                      Feb 17, 2024
                                      CASHe Customer Care's response
                                      Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                      Best,
                                      CASHe Team
                                      Feb 19, 2024
                                      Updated by Rajaish
                                      [protected] is my contact number. Its almost one month over and same status like technical issue for disbursement. Really frustrated with services with Cashe. No is responding for call also.
                                      Verified Support
                                      Feb 28, 2024
                                      CASHe Customer Care's response
                                      You are requested to login into your CASHe app, select the product type and request for cash.

                                      Kindly ensure that you have the latest salary slip and bank statement uploaded in your account.

                                      Further to it our team would verify your documents and also you would be notified about the status for the same.

                                      Best,
                                      CASHe Team
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