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Loan approved but amount not disbursed since 15 days.
Address: mumbai
Hi I had applied for a loan which was approved 15 days ago on 16th January . Till today-31st January the amount is yet not disbursed. I have been writing multiple mails and raised tickets. None of them are being answered by a human. Can you guys help me ??
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CASHe Customer Care
from Powai, Maharashtra
Feb 1, 2024
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Loan id - 4052967
Hello,
I am writing it again that it is a medical emergency that’s why I had made the entire repayment of 60129/- and reapplied for a new loan.
I am not able to raise a ticket via app and WhatsApp.
Please disburse the amount today itself.
Please understand it’s a medical emergency and I had mentioned this in past 20+ mails.
CASHe customer support has been notified about the posted complaint.
I had only missed my emi once in these 3-4 years and I was bombarded with every source for recovery.
Now as per your claim of disbursement duration which is 24 hrs, my loan amount is still not credited to my account. How is this fair?
Hello,
I have repaid the entire loan amount and reapplied for a new one and the amount is still not credited to my bank.
I had already mentioned the last time that the funds are needed for medical emergency please understand and disburse the amount today itself.
Loan no - 4052967
Again Requesting you to please disburse the amount today itself 🙏🏻
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CASHe Customer Care
from Powai, Maharashtra
Feb 1, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
Loan approved. Next emi date is showing.
But till now loan money not credited to me.
Automated mail reply comes saying will disburse soon.
When money will be disbursed?
Next emi date is showing to me.
Contact- [protected]
CLN1025223
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CASHe Customer Care
from Powai, Maharashtra
Feb 1, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
I had applied for a loan on 10 January 2024 and it is approved, but till now they did not transferred the loan amount into my bank account. In the mobile app the below message is showing in status -
I raised so many tickets and dropped emails to customer support team regarding delay in loan disbursement but no luck. On 28th January 2024 they had cancelled my loan application by stating that. "We have forwarded your loan cancellation request.", while I never requested for it. Screenshot of email conversation is attached.
On 29th Jan I again applied for loan. and request you to please help me to get this resolve as soon as possible.
CLN6175313
Thanks and regards
Manmohan Kumar
+1 photos
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CASHe Customer Care
from Powai, Maharashtra
Feb 6, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
manmohanksh's [Complaint's author] reply, Feb 6, 2024
How many time you will forward concern to relevant department?? Earlier also you commented the same thing on my previous complaint, raised on 27th January.
5 to 7 times I have raised the ticket in cashe app and dropped multiple emails too but you guys are continuously reverting the same reply instead of giving any solution.
Yesterday evening one of your cahse agents text me on truecaller for loan recovery. Just few seconds later i got a bombarded msg with fake otp's continuously for the whole hour and still i am receiving msgs. Is this the fair moral practice for loan recovery? Is this the adherence towards rbi guidelines for nbfcs against recovery?
I will be submitting a written court complaint against cashe...
30 days since loan approved but still not disbursed
It's more than 30 days since the application was approved but still no funds were received. Kindly look into the issue & provide a solution & arrange a call back immediately. Else I will be forced to escalate the issue to Ombudsman.
+1 photos
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CASHe Customer Care
from Powai, Maharashtra
Jan 31, 2024
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I have applied for loan on 3rd Jan 2024 which has been approved but yet the money is not disbursed. I have made multiple follow-ups but getting same response of 5 days ETA. Kindly assist. Thanks!
CLN2652537
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CASHe Customer Care
from Powai, Maharashtra
Jan 31, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
Address: 182, UDYOG VIHAR PHASE 1, Gurgaon-122016 (Haryana), India
I had applied for a loan on 22 January 2024 and it is approved, but till now they did not transfer the loan amount into my bank account. In the mobile app the below message is showing in status -
Status in app: "Your Loan transfer is under process; we will update your status as soon as loan transfer is complete."
I raised multiple tickets for this, but they closed the ticket same day without any resolution by mentioning that "we will resolve the issue with in 4 working days".
I'm also sending emails also to the support team, but they are not replying on it.
Please help me to get this resolve as soon as possible.
LOAN ID[protected]
Thanks and regards
Brijesh Pandey
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CASHe Customer Care
from Powai, Maharashtra
Jan 31, 2024
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I applied a loan form cashe on 16 Jan 2024 and my loan application is approved on same day but till date my loan loan amount is not disbursed almost 15 days is over. Please its my humble request to transfer my loan amount because I need emergency of fund so thats why applied for loan. Please help me on this and take this request to concern person so that my loan amount will be transfered.
Regards
Sagar Gupta
Loan ID - 7248417
+1 photos
CASHe customer support has been notified about the posted complaint.
Feb 12, 2024
Updated by [email protected] Till date amount not disbursed almost one complete, please help me on this.i need emergency of fund.
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CASHe Customer Care
from Powai, Maharashtra
Jan 31, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
I applied loan from cashe on 9th dec 2023 but after approval and giving consent loan amount is not received yet. Every I mail to cashe team, received the same reply - some issue with bank and it take 5 days to resolve the issue. I don't know what to do
CLN 1180480
+2 photos
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Jan 31, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
I had applied for a loan on 10 January 2024 and it is approved, but till now they did not transferred the loan amount into my bank account. In the mobile app the below message is showing in status -
Status in app: "Your Loan transfer is under process, we will update your status as soon as loan transfer is complete."
I raised multiple tickets for this but they closed the ticket same day without any resolution by mentioning that, "we will resolve the issue with in 4 working days".
I'm also sending emails also to the support team, but they are not replying on it.
Please help me to get this resolve as soon as possible.
CLN6175313
Thanks and regards
Manmohan Kumar
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Jan 31, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
Customer id : 13740116
loan ID :4019016
please look into it i have an emergency situation it is showing as processing from last 10 days please look into it not yet disbursed into my account i need it
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CASHe Customer Care
from Powai, Maharashtra
Feb 6, 2024
Verified Support
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.
Customer ID 650656 - Been a Cashe customer for over 3 years, repaid all other loans and got approved on 8th Jan, have been waiting for disbursal till date
Only get automated responses from Cashe and there is nobody who has helped me.
Need these funds for medical emergencies, please help in getting this fixed immediately.
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CASHe Customer Care
from Powai, Maharashtra
Feb 6, 2024
Verified Support
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.
Its been 13 days i got approved but not yet disbursed into my account please help me its an medical emergency
email id : rcprasad.[protected]@gmail.com
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CASHe Customer Care
from Powai, Maharashtra
Feb 6, 2024
Verified Support
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Email : rcprasad.[protected]@gmail.com
i have got approved on 16th only but not yet disbursed into my account so please help me it is a emergency situation today is 25th so please look into it
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CASHe Customer Care
from Powai, Maharashtra
Feb 6, 2024
Verified Support
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.
Best,
CASHe Team