CASHe Complaints & Reviews

I have applied for a loan in Cashe and got approved by 31st Jan, 24. Till this moment the amount is not disbursed, status in the application is "Processing". But as part of the document collection they have already taken my signed e-nach for auto debit. I tried contacting the customer executive who has helped to complete the application, not responding. Tried to escalate over mail 7 times, the response was very pathetic as they're facing technical issues from the bank side so n so. And within 5 days the issue will be resolved. But no relevant actions were taken till now. I am worried that even before getting the loan amount I may have emi or not. I reached out to them out of an emergency and I was expecting the money within hours. This was such a shock for me at that moment when I was trying hard to get the required amount.

Dear team,
My loan was approved on 6 the feb but it still not disbursed in my account it's been 8 days...

Customer ID[protected]

Dear team,
My loan was approved on 6 the feb but it still not disbursed in my account it's been 8 days...

As per their policy, upon approval, loan amount has to be disbursed within a few hours or within a day. It has been 5 days since approval and I keep sending Cashe team emails. Their response is always a standard template. No one to talk to. If there was this delay, it should be informed in advance before applying as it gives the customer the choice to decide whether to go ahead with cashe or another lender. This is dismal and pathetic. I don’t understand how these companies are working now. They define their terms and then change it at random. Loan is taken for an immediate requirement which is why all signatures and e mandate is done on time. After all this, cashe doesnt care to even properly respond.
CASHe Loan Account No: [protected]

Hello team,

My Customer Id is: 1853625. I've applied for a loan on Cashe on 24th Jan, 2024. After finishing up with the application process, I've got an update that, loan will be disbursed soon. But, since then it's been close to a month and yet not disbursed.

Hence, I'd request you to intervene and speed up the disbursement to make sure the money is disbursed asap.

Thanks

I still haven’t received the amount yet and as of now I am not need of it anymore so I want to cancel it because what if they process the amount and I am not okay with it anymore and they don’t have option to cancel it.
This is totally wrong. I don’t want to pay unnecessary interest later.

I have applied for a loan in Cashe and got approved by 6th feb, 24. Till this moment the amount is not disbursed, status in the application is "Processing". But as part of the document collection they have already taken my signed e-nach for auto debit. I tried contacting the customer executive who has helped to complete the application, not responding. Tried to escalate over mail 5 times, the response was very pathetic as they're facing technical...

Hi
I have applied for the loan from Cashe App
Loan ID: 4041931
#CLN10398873
on 25 Jan 2024, it still showing in process.
I have sent multiple tickets from app and i am just getting automated replies.
Please send the amount or cancel my loan application so that i can get it from somewhere else.

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 5 working day still your cashe support team send me the same email again & again.

Despite raising 3 to 4 tickets, I received the same auto-generated resolution stating that the loan is approved and pending with my bank. If you cannot process the loan amount, please communicate that instead of keeping people waiting for weeks with no resolution.

CLN#13926439

Hi CASHe,

I had re-applied for Loan in CASHe on 7th Feb. till date it’s showing as loan amount is processing. Have received emails from you stating that loan is approved but due to technical reasons it’s taking time to transfer, it’s been a week already the issue is still still not resolved . I have always paid the EMI on point and when I needed the same from the app it’s taking lot of time which is unfair . Please disburse the money . Need this help .

I have taken a loan from Cashe of Rs 1 Lacs, I have paid 2 emis without any delay. But i could not pay 3rd one on time and it has delayed by 8 days. Instead of sending me the reminders they have started taking out numbers from my phone’s contact list and have started calling them. This is serious, they can not keep the privacy of their client. They are revealing the loan details to all contacts without my consent. This is a serious breach of privacy and needs to be stopped.

Am getting calls from cashe asking for a person named vishwanath malisetti, I don't know this person. Am getting calls daily and the person is using abusive language. Please address the concern.

I applied for a loan on cashe but the status is showing proceeded but no amount has been credited.Its been already 5 days . I am in medicale emergency an dapplited i equest cashe to disburse amount immediately .

i tried reaching out to their customer executive but, they are blocking my no. and no receiving calls and sending system generated mails like:

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team

Hello,

This is regarding my loan application number #CLN3168949. The loan was approved on FEB 07, 2024 but has not yet been disbursed.

I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.

I’ve applied the loan for an emergency situation that prevails in the family right now.

I would really appreciate if my loan is disbursed fast.

#CLN12065389 My CASHe Customer ID is 12065389. I've applied for a personal loan from my CASHe approved credit line on 1st Feb 2024 and today is 13th Feb 2024. 13 days have passed but my loan has not been disbursed. What kind of Instant personal loan is this? Will I ever get the loan amount credited to my bank account? How many more 24 to 48 hours will be needed to credit the loan amount to my bank account? That too from my approved credit line? Customers pay such high interest rates to get loans instantly as promised, and not to wait for months to get the loan amount. Please help.

Thanks & Regards,
Shibaji Chattopadhaya.

Hello Team,

My Name is Sagar Gupta, I applied for a personal loan on 16 Jan 2024 but till date my loan amount has not been disbursed . Almost one month has passed and my loan amount has not been disbursed. Please tell me why you are taking so much time in disbursement. You are making fun and wasting people's time and playing with the patience level of the customer.If you do not want to give loan then reject the loan application why showing loan application under processing and fund disbursement under processing. Please escalate my request if you did not do these then please cancel my loan application. I saw your review and customer request on a consumer complaint website. Bad customer service and thousands of applications are pending loan disbursement. I have sent 20 e-mails regarding this but no solution is received. Please do the needful.

Regards,
Sagar Gupta.

Hi,
My loan has been approved but money not yet disbursed. I've applied several times but after applying, the loan amount has been approved but not get disbursed.

Please find my customer id below.
12335184

Regards,
Albert

Hi Team,

My loan has been approved for customer ID :[protected] but the amount has not been disbursed yet. I have taken the loan for an emergency and could be helpful if the loan amount is disbursed quickly.

I have applied for loan on[protected]. And till today the loan amount is not credited i have raised more than 6 tickets and all time the reply was the same as below

"We wish to inform you that your recent loan application with CASHe has been approved. However, please expect some delays in disbursals as the disbursement process involves multiple banking partners, and any delays within the banking network, such as transaction processing times or communication delays, can impact the overall timeline. While we are actively communicating with our banking partners to shorten the turn around times, these process do involve some complexities and hence will affect the disbursal time. "

Please either resolve my problem or atleast tell me estimated date of disbursement.

Here is my customer ID[protected]

Applied for loan on dec 14 a d said will get credited soon. Its been 2 months and still not credited. Whenever I raised a ticket same automated message from customer service that it will be credited in 5 business days. Its disgusting and pathetic