CASHe Complaints & Reviews

Applied loan on 7th December and approved and e signed on 7th December 2023 still amount was not credited sent several emails no proper resolution stating they sent to concern department still they same scripted auto response

My loan is stuck at Loan Transfer for the last 30 days and I have been contacting support for the last 28 days. Every time I am contacted I am getting the same reply " it takes up to 5 business days by the bank to fix a technical issue" . It's been more than 24 business days and Still it's in the same state. Added attachment for all communications
While it's clear that the issue needs further escalation and is fixed. I am not getting enough support. Getting the same reply every time.
Can you please help me with a contact number so I can talk to you and get this issue resolved. Or Can you please escalate it to the right forums and get it fixed.

My First EMI is on 2nd January and I am getting WhatsApp messages from Cashe asking to pay EMI on time when the money was never transferred to my account.

Can you please check into further process of fixing the issue. It would be great help as I am in immediate need of this loan. Thank you in advance for your help.

Please help with the disbursement as it more than 5 working days. Loan amount approved on 12Dec and CLN#3104922

Loan amount not disburse after 10 working day over. Many ticket raised about this matter. But not solve from Cashe and customer service very very poor.

CLN19025672

(Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team)

This mail send to me again and again.
But already 10 working day already over still problem yet solve.
Very worst service from Cashe.

CLN19025672

Loan I'd 3872742. Loan approved on Dec 11th, raised almost 25 complaints in app but getting automated response that it will be transferred in 5 days, still money not transferred. Can you please help in getting it fixed.

I have been follow Up on cashe since 2 weeks now
Applied for loan on 21st dec 2023 still shows processing
Every time I raise a ticket but no solution provided
No response from their team too

It's been more than 5 days loan got approved and we have completed e-mandate also but still we haven't received money to our bank account.

Please provide the loan amount as soon as possible. We are waiting for the loan amount.

We have been taking loans from cashe since 2 years. We are in need to money right now so we have applied for this loan and waiting for the amount. Please resolve the issue as soon as possible.

Hi My Customer ID is CLN170856 . This is to inform you that I had applied for a loan of rupees 35000 for emergency medical purpose on 18/12/2023 vide loan ID 3905554 through my registered mobile number ; But, today 02/01/2024, it's still not disbursed, even after 15days over . A loan is a necessity in emergency, if it's delayed due to internal issues then why shall borrower have to suffer? What's your problem?? Why you have not rectify it? Please do the needful within 24 hours .

Dear team till now loan amount not credited already 26 days over
pH no [protected]
Loan id 3859230

CLN#3943497
After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

THIS IS A CRIME EMI PLAN ALREADY STARTED

its already been more then 5 working day still your cashe support team send me the same email again & again.

I was applied for a loan on 28th Dec 2023 and that loan approved on 28th Dec 2023. All process like esign, emandate all done on 28th Dec 2023 but till now my loan amount not credited. Almost 7 days completed. I have sent multiple mails but not resolution given.
My CLN NUMBER is
Loan id: 19286210

I applied for loan on 29th of December and still didn't not receive the amount. I raised complaint twice on the app but they closed it without calling me and resolving.

Loan ID - 3943533

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 5 working day still your cashe support team send me the same email again & again.

CLN#3943497

I am customer since 2years recently on 15th december i have applied for loan still not credited daily sending mails to [protected]@cashe.co.in.. Only automated reply will come like resolve in 5 tentive days still nothing resolved please help...

My loan approved on 9th December 2023
But till now fund not credited 26 days over ..when I mail to cash e support but same mail come again and again
"Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team"
Kindly resolve urgent
pH no [protected]

I have been cashe customer past 3 year all of sudden they did not respond to any of the issue except the scripted e-mail are auto email I don't know whether this app RBI registered NBFC are they just fooling customer ll

This is really annoying and disappointing service from a RBI registered NBFC...they don't even have a proper customer support rather than mail..and WhatsApp service also very pathetic..

CLN # 538142

My loan have been approved on[protected], but loan amount not recieved

Sending the same matter showing below after repeated tickets from[protected].

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team
21501076:347234

Please do the needful.

Regards,
D.Applareddy.

My loan application approved on 9th complete all e sin and aggreement but 25 days over till now amount not credited
My CLN NUMBER is 11820223

Hello Team,

I have applied a Loan in Cashe loan approved on 14th December but still not credited in my account. Applied due to medical emergency
Please Help and Resolve ASAP.
CLN#- 2652921