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CASHe Complaints & Reviews

www.cashe.co.in

1.8

Updated: Oct 17, 2025

Complaints 2692

Resolved

702

Unresolved

1990

So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝

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Loan ID:3838118
CLN11614605

I have applied for the loan on 1st of Dec it was approved on 6th december 2023.
Since 6th dec it is in the transfer for process of disbursement. Today is 28th Dec 2023 and 22 days are completed. When I send email getting responses with automated messages no customer care response and I am getting fake promises of like i wil get money in 24 to 48 hrs however now days are past to this. I have raised grievance from site and also called officer there is no reply.

The same issue has been faced by many users as per the review. If they afe not willing to credit they sould communicate.
I have sent 20 emails, countless messgaes of social media still not response.

CASHe customer support has been notified about the posted complaint.

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S

Satbir19

Dec 30, 2023

Did u get ur amount

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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1 other people found this review helpful

1 found this helpful

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Address: Bhanix Finance and Investment Ltd (CIN: U65910MH1996PLC300645) 5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai.

I have applied for the loan on cashe app on 4th december 2023 you approved my loan on 4th december 2023. i completed e sign and e-mandate on 14.12.2023 and submitted transfer request on same day but it has been more than 13 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with you now frightens me of any misuse or misconduct.

reques you to transfer fund or update when it will be done?
loan id 3894352, CLN16259520 CASHE registered mobile no : [protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Address: Bhanix Finance and Investment Ltd (CIN: U65910MH1996PLC300645) 5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai.

I have applied for the loan on cashe app on 4th december 2023 you approved my loan on 4th december 2023. i completed e sign and e-mandate on 14.12.2023 and submitted transfer request on same day but it has been more than 14 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with you now frightens me of any misuse or misconduct.
Please transfer my fund urgently or communicate when the fund will be transferred?
loan id 3894352, CLN16259520 CASHE registered mobile no : [protected]

CASHe customer support has been notified about the posted complaint.

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S

swastik mohanty

Jan 2, 2024

Hi

I have been a active customer of cashe since 4 years and I have closed all my previous loans within tenure and whenever I needed a loan cashe was best loan app but it has gone bad to worse ...I have applied on 5 dec 2023 and still amount not disbursed to my account post approval also...after several mails to cashe team for disbursement but they just reply with same auto generated mail for Every query... attached reply for reference

This is really annoying and disappointing service from a RBI registered NBFC...they don't even have a proper customer support rather than mail..and WhatsApp service also very pathetic..

CLN no- CLN655822

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 25th January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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Dear,

Despite of getting my Loan approved (Applied on 7th Dec 2023) it is almost three weeks that the Loan Amount is not disbursed in my Account. Everytime I raise a query, getting same response that Loan is approved but due to some technical issues couldn't be disbursed. It will be disbursed in 5 Working Days. But more than 20 Days passed yet the Loan Amount is not disbursed. The Status still shows "Processing". Kindly disburse the Loan Amount on urgent basis.

Kindly look into it and do the needful to disburse my Cash Request by today, if possible before Evening.

Register email - [protected]@gmail.com

Register mobile - [protected]

Customer id - 930485
Loan id - 3844000

Rgds
S.Banerjee

CASHe customer support has been notified about the posted complaint.

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S

SaugataB

Jan 1, 2024

Amount still not disbursed. No response from Cashe Team.

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Address: Chennai

Dear team.
You please keep on send the same mail after 5 days also i dont want any of your loan please cancel the loan and close from my cibil.
If still i received the same mail from your that amount will be credited in 5 eta date sure i will raise this issues legally in rbi and nbdc to issue a legal letter on bhanix finance.
This processing is affecting my cibil.
Dont try to cheat all customers that still its processing it never take 48 to process in bank now its been 9 working days still its shows .
Please cancel the processing request in app and delete my data.

CASHe customer support has been notified about the posted complaint.

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S

SHAIK 1111111111111

Dec 29, 2023

Still its not clear please do stop processing the loan if you could not disbursed it its is affecting my credit score dont male me to go legally.

Its been 10 working days still same report.

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Hi, I have applied loan on 16th December 2023. CASHe claims they would disburse loan amount instantly. However, my application was approved and the disbursal is in progress for more than 2weeks now. No proper communication from Cashe i have sent multiple emails. My cashe customer id 8303833. Please disburse my funds immediately.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Sir, I have applied for loan on 5thv December and after loan has approved and disbursement process was started but till I haven't received any amount. Last 23 days completed and I am totally frustrated and I don't what is happening. Sir please look my issue and solve as soon as possible. This is my humble request. My customer id is 8153398. And register email [protected]@gmail.com and mobile [protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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I was applied for a loan on 7th Dec 2023 and that loan approved on 9th Dec 2023. All process like esign, emandate all done on 9th Dec 2023 but till now my loan amount not credited. Almost 20 days completed. I have sent multiple mails but not resolution given.
My CLN NUMBER is 2187571
Loan id: 3860111

Dec 31, 2023

Complaint marked as Resolved

Finally, Yesterday I got my amount..

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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I was applied for a loan on 7th Dec 2023 and that loan approved on 9th Dec 2023. All process like esign, emandate all done on 9th Dec 2023 but till now my loan amount not credited. Almost 20 days completed. I have sent multiple mails but not resolution given. Only auto generated mail received that we will disburse in 5 working days but till not disburse.
My CLN NUMBER is 2187571
Loan id: 3860111

Dec 31, 2023

Complaint marked as Resolved

Finally, Yesterday I got my amount..

CASHe customer support has been notified about the posted complaint.

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S

Satbir19

Jan 2, 2024

R u sure u got the amount

CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 5th January 24.

We Hope your query has been resolved.

Best,

CASHe Team

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Hi sir, I have applied for a loan on 5th December but till now I haven't received any amount. My loan was approved they always replied with same mail with problem solved within 5 days but no amount credited in my account . So please see my issue and solve my problem . It's emergency situation so I need fund . My customer id is 8153398 my contact number is [protected] and register email [protected]@gmail.com.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Found this helpful?

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Hi sir, I have applied a loan on 5th December but till date my amount is not credited. It's already 23 days completed and they replied me same email . My customer id is 8153398 and register email [protected]@gmail.com. my humble request is to solve my problem as possible as soon.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Ticket Received - Loan Status-Quicker disbursal-New APP-#CLN15886016

Applied and credit line got approved on 5th December but amount is still not disbursed.

I have raised multiple complaints and always receive same reply stating 5 days.
If you are unable disburse atleast let the customer know. Worst service ever.

Jan 3, 2024

Complaint marked as Resolved

I received the amount today

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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I have applied for a loan on 6th December, 2023 and it is approved on the same day itself. I have tried to connect with Cashe multiple times, however got the same automated response and not getting a proper timeline to receive the disubelursed amount.

Dec 31, 2023

Complaint marked as Resolved

Received the amount now.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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I took loan last year n was able to complete all my payment and they created a credit line that I can apply for another loan which I did on dec 7 and till now it’s shows processing this is not done, I sent multiple emails and there response is that we have forwarded to the concern team and then nothing happen, we request for loan as we found your app is genuine but now seems like kind of misleading, and till now my issue is not yet resolve

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Found this helpful?

1 Comment

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I took loan last year n was able to complete all my payment and they created a credit line that I can apply for another loan which I did on dec 7 and till now it’s shows processing this is not done, I sent multiple emails and there response is that we have forwarded to the concern team and then nothing happen, we request for loan as we found your app is genuine but now seems like kind of misleading, and till now my issue is not yet resolve my tkt number 21300521

CASHe customer support has been notified about the posted complaint.

View replies

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Found this helpful?

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My Loan was approved on 9th Dec and the amount is not disbursed to my account yet. I have sent multiple emails and created tickets but get same email again and again saying that it will be disbursed in 5 days.
Pls look into it on priority.
CLN935906
Email: [protected]@gmail.com
Mobile [protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Address: Chennai

Loan not disbursed after 20 days from the date of loan approved, tried multiple times to reach the customer care but no response

Contact number :[protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Found this helpful?

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Hi,

I have applied for the loan on cashe app on 4th december 2023 you approved my loan on 4th december 2023. i completed e sign and e-mandate on 14.12.2023 and submitted transfer request on same day but it has been more than 13 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with you now frightens me of any misuse or misconduct.
loan id 3894352, CLN16259520 CASHE registered mobile no : [protected]

CASHe customer support has been notified about the posted complaint.

View replies

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Found this helpful?

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Dear Sir,

It has been 13 days since loan approval and request for fund transfer but i have not received the fund yet.

Since 13 days i am getting same copy pasted reply that you have technical issues and it will be done in 5 days even after 13 days i am receiving same reply.

Request you advise if you are not transferring, should I cancel e-mandate since it was done on 04.01.2023 else please provide exact date on which fund shall be trasnferred. I am tired of getting automated message of 5 ETR days which has been completed long before.

Regards
Nitin
[protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Dear Team,

I have applied loan in cashe app and same approved,

Also I have done loan agreement singed trough online, but still didn't receive the amount in my account.

I have checked in app in still processing stage only, request to kindly check and confirm for when it will be credited my account.

Please confirm need some medical emergency please
Name: VIJAYAN A
MOBILE NO : [protected]
Mail id : [protected]@gmail.com

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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