CASHe Complaints & Reviews

I have applied for the loan on cashe app on 13th dec 2023 you approved my loan on 13th december 2023. i completed e sign and e-mandate on 1312.2023 and submitted transfer request on same day but it has been more than 14 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right...

[protected] registered mobilr
E

Mar 24, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 11th Jan 2024.

We Hope your query has been resolved.

Best,
CASHe Team

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Satbir19

Jan 9, 2024

Request CASHe or complaints team to address my issue at the earliest…and moreover I have raise complaint at dec 29th till now there is no improvement.. request to close my issue as early as possible …
[protected] rmn

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I have applied for the loan on cashe app on 13th dec 2023 you approved my loan on 13 december 2023. i completed e sign and e-mandate on 13.12.2023 and submitted transfer request on same day but it has been more than 14 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right...

[protected] registered mobile number

+1 photos

Mar 25, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Address: Mumbai

Cashe agents are calling with different phone numbers and talking bad words, also trying to hack my online accounts be sending bulk SMS from different website.

Mar 26, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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I have applied for the loan on cashe app on 15th December 2023 you approved my loan on 19th December 2023. i completed e sign and e-mandate on 19.12.2023 and submitted transfer request on same day but it has been more than 10 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with you now frightens me of any misuse or misconduct.
Loan id 3908660, CLN17881770 CASHE

Mar 31, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 11th Jan 2024.

We Hope your query has been resolved.

Best,
CASHe Team

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Despite of getting my Loan approved (Applied on 13 thDec 2023) it is almost three weeks that the Loan Amount is not disbursed in my Account. Everytime I raise a query, getting same response that Loan is approved but due to some technical issues couldn't be disbursed. It will be disbursed in 5 Working Days. But more than 20 Days passed yet the Loan Amount is not disbursed. The Status still shows "Processing". Kindly disburse the Loan Amount on urgent basis.

[protected]

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Mar 19, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account 11th Jan 2024.

We Hope your query has been resolved.

Best,
CASHe Team

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Despite of getting my Loan approved (Applied on 13th Dec 2023) it is almost three weeks that the Loan Amount is not disbursed in my Account. Everytime I raise a query, getting same response that Loan is approved but due to some technical issues couldn't be disbursed. It will be disbursed in 5 Working Days. But more than 20 Days passed yet the Loan Amount is not disbursed. The Status still shows "Processing". Kindly disburse the Loan Amount on urgent basis.

[protected] registered mobile

Mar 24, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Hi … my loan was approved on dec 13th but loan was not disbursed till now .. request you to disbursed amount as there is a medical emergency at my home…
Registered mobile number [protected]
I have contacted through emails nd calls 1000 times but no response from anyone.
Request you to please resolve the issue at the earliest

Mar 24, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Very bad experience - Approved and done e-mandate on 11th dec, still funds not disbursed, raised many ticket, sent mails to support email-id, got mails that 5 days ETA, but no response. It's been almost 20 days, how many days it takes for funds to get credited #CLN450994

CASHe customer support has been notified about the posted complaint.

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Pavan Bhiram

Jan 9, 2024

Its been 1 month, no response, no one contacted regarding the issue. still funds not received. pathetic.

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CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 14th January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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Hi team, my loan got approved on dec 13th.. tried contacting CASHe customer care but bank issue 3to5 days. Same message they are triggering….can you help us disbursement as my mom is hospitalised and I need money urgently..
[protected] is my contact..registered mobile in Icashe

Mar 23, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 11th January 2024

We Hope your query has been resolved.

Best,

CASHe Team

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Address: Cadhe

I received applied for the loan on 26 of Dec it was approved on 26th december 2023.

Since 26th dec it is in the transfer for process of disbursement. Today is 29th Dec 2023 and 4 days are completed. When I send email getting responses with automated messages no customer care response and I am getting fake promises of like i wil get money in 24 to 48 hrs however now days are past to this. I have raised grievance from site and also called officer there is no reply.

The same issue has been faced by many users as per the review. If they afe not willing to credit they sould communicate.
I have sent 2 emails, countless messgaes of social media still not response.

+1 photos

Feb 23, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Feb 16, 2024

Updated by shre n I don't know how many time want to mail for cashe support till now the loan amount has not credited. Really don't ever and never depend on this cashe. Poor customer support

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shre n

Jan 11, 2024

It's be more than 15 days. Still loan amount has not credited. Kindly check asap and do the needful

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CASHe Customer Care's response, Feb 17, 2024

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,

CASHe Team

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Address: H.No. 29-1380/3/1, Vinayak nagar, neredment-500056

Hi Team,

I have been using Cashe from last year and till now I never faced any issues. But recently, I closed my previous loan and applied for a new one approved from your end. But the amount still did not got transferred to my account. It has been 25 Days, but the app status still shows transferring the loan amount. I am not getting any email response and mentioned phone number is also switched off. Kindly sort out the issue as soon as possible.

Dec 29, 2023

Complaint marked as Resolved

Hi Team, I have been using Cashe from last year and till now I never faced any issues. But recently, I closed my previous loan and applied for a new one approved from your end. But the amount still did not got transferred to my account. It has been 25 Days, but the app status still shows transferring the loan amount. I am not getting any email response and mentioned phone number is also switched off. Kindly sort out the issue as soon as possible.

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2024

CASHe Customer Care's response Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,

CASHe Team

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Address: Vasai East

My customer ID is 20185221
CLN 20185221
I have applied for loan amount of 150000 and it was approved and Emandate process also done.its been 6hrs but still it's showing under process.
Hitesh Badgujar
[protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Re: Loan Status-Quicker disbursal-New APP-#CLN11106105

I have applied for loan and it is not credited from 10th December 2023. Tried to log complaints sent emails tried calling customer care nothing is working.

I need this amount to be disbursed ASAP.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Cashe loan status saya processing from 10th December and it is not credited. Sent multiple emails and tried calling customer care which gets disconnected often.
I need to get this amount credited ASAP.

No emails no calls is helping.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Loan ID:3838118
CLN11614605

I have applied for the loan on 1st of Dec it was approved on 6th december 2023.
Since 6th dec it is in the transfer for process of disbursement. Today is 28th Dec 2023 and 22 days are completed. When I send email getting responses with automated messages no customer care response and I am getting fake promises of like i wil get money in 24 to 48 hrs however now days are past to this. I have raised grievance from site and also called officer there is no reply.

The same issue has been faced by many users as per the review. If they afe not willing to credit they sould communicate.
I have sent 20 emails, countless messgaes of social media still not response.

CASHe customer support has been notified about the posted complaint.

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Satbir19

Dec 30, 2023

Did u get ur amount

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Address: Bhanix Finance and Investment Ltd (CIN: U65910MH1996PLC300645) 5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai.

I have applied for the loan on cashe app on 4th december 2023 you approved my loan on 4th december 2023. i completed e sign and e-mandate on 14.12.2023 and submitted transfer request on same day but it has been more than 13 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with you now frightens me of any misuse or misconduct.

reques you to transfer fund or update when it will be done?
loan id 3894352, CLN16259520 CASHE registered mobile no : [protected]

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

Reply

CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

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Address: Bhanix Finance and Investment Ltd (CIN: U65910MH1996PLC300645) 5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai.

I have applied for the loan on cashe app on 4th december 2023 you approved my loan on 4th december 2023. i completed e sign and e-mandate on 14.12.2023 and submitted transfer request on same day but it has been more than 14 days you haven’t disbursed the amount to my bank account. You also do not have any customer care number to connect with and when i mail you send an automated reply of eta of 05 working days. Atleast convey the right information to the customer as one opt of loan to overcome their urgent financial need which cashe doesn’t serve the purpose. Having our personal documents documents with you now frightens me of any misuse or misconduct.
Please transfer my fund urgently or communicate when the fund will be transferred?
loan id 3894352, CLN16259520 CASHE registered mobile no : [protected]

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swastik mohanty

Jan 2, 2024

Hi

I have been a active customer of cashe since 4 years and I have closed all my previous loans within tenure and whenever I needed a loan cashe was best loan app but it has gone bad to worse ...I have applied on 5 dec 2023 and still amount not disbursed to my account post approval also...after several mails to cashe team for disbursement but they just reply with same auto generated mail for Every query... attached reply for reference

This is really annoying and disappointing service from a RBI registered NBFC...they don't even have a proper customer support rather than mail..and WhatsApp service also very pathetic..

CLN no- CLN655822

14 DAYS PASSED FUND NOT TRANSFERERED : loan id 3894352, CLN16259520 CASHE registered mobile no 9650100692 - Comment #4133826 - Image #0

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CASHe Customer Care's response, Feb 17, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 25th January 2024.

We Hope your query has been resolved.

Best,

CASHe Team

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Dear,

Despite of getting my Loan approved (Applied on 7th Dec 2023) it is almost three weeks that the Loan Amount is not disbursed in my Account. Everytime I raise a query, getting same response that Loan is approved but due to some technical issues couldn't be disbursed. It will be disbursed in 5 Working Days. But more than 20 Days passed yet the Loan Amount is not disbursed. The Status still shows "Processing". Kindly disburse the Loan Amount on urgent basis.

Kindly look into it and do the needful to disburse my Cash Request by today, if possible before Evening.

Register email - [protected]@gmail.com

Register mobile - [protected]

Customer id - 930485
Loan id - 3844000

Rgds
S.Banerjee

CASHe customer support has been notified about the posted complaint.

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SaugataB

Jan 1, 2024

Amount still not disbursed. No response from Cashe Team.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Address: Chennai

Dear team.
You please keep on send the same mail after 5 days also i dont want any of your loan please cancel the loan and close from my cibil.
If still i received the same mail from your that amount will be credited in 5 eta date sure i will raise this issues legally in rbi and nbdc to issue a legal letter on bhanix finance.
This processing is affecting my cibil.
Dont try to cheat all customers that still its processing it never take 48 to process in bank now its been 9 working days still its shows .
Please cancel the processing request in app and delete my data.

CASHe customer support has been notified about the posted complaint.

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SHAIK 1111111111111

Dec 29, 2023

Still its not clear please do stop processing the loan if you could not disbursed it its is affecting my credit score dont male me to go legally.

Its been 10 working days still same report.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Hi, I have applied loan on 16th December 2023. CASHe claims they would disburse loan amount instantly. However, my application was approved and the disbursal is in progress for more than 2weeks now. No proper communication from Cashe i have sent multiple emails. My cashe customer id 8303833. Please disburse my funds immediately.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jan 2, 2024

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Best,
CASHe Team

CASHe Complaints & Reviews

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CASHe reviews & complaints page 24

Loan not disbursed

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Loan not disbursed

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Harassment Calls

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10 Days passed and Amount not credited Loan id 3908660, CLN17881770

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Loan not disbursed

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Loan processing not done

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Loan not disbursed since 15 days

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Funds not disbursed

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Loan approved but not disbursed

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Loan amount not disbursed

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Amount was not disbursed to my account

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Loan amount is not deposited

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Re: Loan Status-Quicker disbursal-New APP-#CLN11106105

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Loan processing delayed and no response

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23 days Delay in disbursement

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14 DAYS PASSED FUND NOT TRANSFERERED : loan id 3894352, CLN16259520 CASHE registered mobile no 9650100692

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14 DAYS PASSED FUND NOT TRANSFERERED : loan id 3894352, CLN16259520 CASHE registered mobile no 9650100692

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Loan Approved But Not Disbursed Since Past 21 Days

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Re: Loan Status-Quicker disbursal-New APP-#CLN319684-urgent

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Loan amount not disbursed

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