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CASHe Complaints & Reviews

www.cashe.co.in

1.8

Updated: Oct 17, 2025

Complaints 2692

Resolved

702

Unresolved

1990

So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝

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CASHe reviews & complaints page 33

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My Cashe loan was approved on Nov 16th and its been more than 14 days now and still the money hasn't been disbursed . Was promised it will be disbursed within 5 days and still they havent disbursed the amount in my account . Getting the same response from the customer care everytime i drop an email.
Its showing Loan transfer in progress for the past 2 weeks

No response from the customer care as well .
Loan ID : 3735884
CLN3769130

Dec 4, 2023

Complaint marked as Resolved

Money got credited on Dec 2nd late eve.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 13, 2023

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Address: nellore

I received a loan amount but i did not receive any information for your team about the emi tenure and emi date. I am getting salary 25 on every month how you opted emi date on 24 on every month how i pay the emi amount. Tenure you informed about 24 months and you given the tenure for 18 month. Please change teh tenure. For the loan also i am regulary followup and send mail to you your team is not contacted do the needful today.

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CASHe Customer Care

from Powai, Maharashtra

Dec 13, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Take A Loan many times From Cashe. But This Time They're Taken More Than 9Days To Disburse Funds To My Bank Account I Shared So Many E-Mails But I Received Only wait For 5days Already 9 Days Gone But Still There Is No Confirmation About Loan Disbursement Date How Many Days We need To Wait. I Need It On Emergency Basis So Kindly Resolve This Issue On Highest Priority In App It Shows Processing In App Its Already Schedule Of Emi...
Name - Saravanakumar
Mail id - [protected]@gmail.com
Mobile number - [protected]

Feb 19, 2024

Complaint marked as Resolved

Amount disbursed on Dec 4th 2023

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Dec 13, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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I have applied for a loan in Cashe and it got approved but amount is not disbursed even after 6 days of approval. Tried to contact through emails but no response. This is really frustrating.

They also show the emi starting date for the requested loan amount

CASHe customer support has been notified about the posted complaint.

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I am a customer of Cashe since 3 years now. I have closed a loan with cashe on 14th November and applied for re-loan on same day which got approved. The approved amount is Rs.84000. Since then, it is showing as processing.
I tried calling cashe on the number given however no agent answers the call. I sent email but no proper response from the email team.
There is no proper customer support to resolve our query.
I want immediate disbursement of my loan as I see repayment schedule as well even though amount is not credited to my account
Also, where do we take our issue with cashe ??
I have trusted cashe since I took my first loan but this time it is really difficult as I am not getting any answers for my issues

Contact me on [protected] my registered number or atleast reply with the status of loan disbursement

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Address: Mumbai

I have applied for a credit line in cashe and they approved, after approval I have applied for a withdrawl the status shows processing and i have emailed after 48hrs, they have informed that due to some technical issue at bank side it is taking more 5 working days to get the issue resolved its been more than a week I see that the amount is not disbursed

I have emailed a couple of time but still no response from the team, I was worried now about the data of mine. At least a response would be helpful on the status of the issue

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My application is under verification from more than a week. The funny part is that i received a call from cashe team on 26 november, there agent informed me that my application is approved and i shall receive a call for video kyc in an hours time, but now it has been almost 48 hours, but no calls or updates yet. And the application status is still showing under verification. I have sent enormous amount of e-mails with my documents and asking cashe for an update on my application, but no one had the courtesy to even reply back. There is no customer support number, no way to get an update. Is there any way to communicate with cashe other than the e-mails they have provided, because i don't think someone even reads them. My cln #5965043

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My loan is approved on 17th of November but not yet received.CLN # 6030414

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My personal loan for the amount 4 lakh approved on 17th Nov'23. But the loan amount not credited to my account. But already EMI details reflecting in my loan app account.

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Address: Bangalore

My Loan is approved on 24th Nov'23. But still amount is not credited to my account.

How to contact Cashe team to resolve this issue.

In Cashe App EMI schedule is showing to pay from next month. Without Loan amount is not credited how we will pay the EMI.

Pls clear the Loan Amount or Cancel the Loan.

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Address: fl no 505, 5th floor, anupama towers, kphb colony, kukatpally

I ordered product from flip kart trough cashe on 9th of October after that product was damaged and returned to flip kart and refunded the amount to cashe but cashe not showing the amount as refunded amount and then asking for emi 10th of december 2023 so please resolve my problem as soon as possible

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Address: Ambedkar Nagar 3rd cross tumkur

I Was Applied For A Loan On 14 Nov And It Was A Fourth Time I Am Going To Take A Loan From Cashe. But This Time They're Taken More Than 11Days To Disburse Funds To My Bank Account
I Shared So Many E-Mails But I Received Only wait For 5days Already 11 Days Gone But Still There Is No Confirmation About Loan Disbursement Date How Many Days We need To Wait...I Need It On Emergency Basis So Kindly Resolve This Issue On Highest Priority In App It Shows Processing In Portal Its Already Schedule Of Emi. i Don't Know Y U People Doing Like This Disappointing To Us We Are In Problem Thats Y We Are Applied For A Loan.On Ur Company. ... Please Transfer Funds As Soooon

Mobile [protected]
Email- [protected]@gmail.com
Sunil K

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

Sunil TK's [Complaint's author] reply, Nov 29, 2023

9538153945

[email protected]

Ticket Num - 17906689

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Loan approved but not credited and showing repayment schedule.kindky resolve the issues or cancel the loan
CLN#2178426

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My loan approved and amount not credited..kindly do or cancel loan
CLN#2178426

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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My CLN Number: 10982780, I have taken credit line of 120000 with Cashe and cleared it in total. I don't have anything pending with Cashe now and would like to terminate my credit line permanently with cashe. For the same I mailed them to [protected]@bhanix.in and [protected]@cashe.co.in on NOvember 3rd for the first time and further followed up multiple times since then and no response from them at all. The credit line is appearing in my CBIL and I want to get it removed by getting closed permanently. But Cashe is not closing my credit line and not even responding to my mails. There is no number to call. Please help.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

hchavank's [Complaint's author] reply, Nov 29, 2023

But I have raised the request in the 1st week of November and this is last week of November. I dropped multiple mails and there is no reply. I already has been waiting patiently but as there is no reply despite of multiple mails then I have to approach here. Please get this done asap.

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Address: ANDHRAPRADESH, Nellore, Andhra Pradesh

Applied for loan through Gpay but not credited the amount in my account, but the EMI process started & showing in Gpay

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Address: New Delhi, Delhi

Hello iam raising this with lots of concern
ai have applied for loan on 14 november it gog approved on 16th november
its been 9 days now and amount still not credited to my account
it is showing processing
Cashe support Team is saying your loan will credited today evening or by 2moro but issue is not getting resolved
i urge to please look in to it
#CLN NO = 17152458

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Sunil TK

from Tumkur, Karnataka

Nov 26, 2023

Have You Received Loan Amount?
Bcz I Also Applied On Same Day But Amount Yet Not Disbursed so

surbhi178's [Complaint's author] reply, Nov 26, 2023

No not yet not even received a single reply from their end
this is very frustating

CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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This is to bring into concern as I had applied loan through CASHe of an amount 15000, still in processing yet the money isn’t distributed have this checked an clear the issue on immediate priority

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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I Was Applied For A Loan On 14 Nov And The Loan Also Approved. But The Amount Still Yet Not Credited In To My Bank Account Already 7Days Gone. Kindly Check And Disburse Funds On Priority I Need Emergency Basis So Kindly Resolve The Issue As Soon As Possible

Nov 24, 2023

Complaint marked as Resolved

I Was Applied For A Loan On 14 Nov And The Money Still Not Credited Now 24 Almost 10 Days Done But Funds Yet Not Disbursed

CASHe customer support has been notified about the posted complaint.

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S

Sunil TK

from Tumkur, Karnataka

Nov 24, 2023

Yet Not Resolved But Showing As Resolved

S

Sunil TK

from Tumkur, Karnataka

Nov 25, 2023

The Disbursment Issue Yet Not Resolved They Marked As Resolved

Y U People Giving This Type Of Worst Service To The Customer Seriously It Was Unexpected

We Applied For Loan On Basis Of Emergency Problems But u are playing Game with us Even I Did not Get A Single Response From Ur End Atleast Give Me A Confirmation About When The Funds Are Release 11days Done But There is No Solution To Our Problems

One Of The Worst Experience I Had

Sunil TK's [Complaint's author] reply, Dec 1, 2023

Thankyou I Have Received The Amount After 18Days

Its Been Taking Long Time To Disburse
Thank you

CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

Sunil TK's [Complaint's author] reply, Dec 1, 2023

9538153945

[email protected]

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Address: Mumbai

Loan has been approved on 20th November and today is 22nd November yet not amount credited as it has been more than 24 hours. Please check and expedite as I applied for medical emergency and I need the amount asap.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Nov 29, 2023

Verified Support

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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