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1.8
Updated: Oct 17, 2025
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R
roy16
from Rajkot, Gujarat
Sep 4, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
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Hi Team

CLN#10502296

I applied for a loan on the CASHe app on 01 Sept and I have done all the verification my loan got approved on 27 APR 23 on the same day E-mandate got updated and the status changed as we are transferring your loan amount However still the amount was not disbursed to my account and this is 3rd day.
Kindly look into that issue and help resolve ASAP
Jun 26, 2024
Complaint marked as Resolved 
Resolved after 2 week, worst customer support
CASHe customer support has been notified about the posted complaint.
Hi Rohit,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team
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    nageswar777
    Sep 4, 2023
    Sep 6, 2023
    This thread was updated on Sep 6, 2023
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    Hello Team,
    Loan amount of 200000/- is approved on 25th August, and I have completed E mandate as well
    I had received a call from your executive on the same day and he informed that loan amount will be credited to your account in the next 30min, it's been a week I have not recived amount in my account

    In the app it's showing loan transfer stage from past one week

    I have written mails multiple times but there is no response,
    I have taken loan from cashe two times, both the times I have closed loans by paying complete interest and extra charges

    My father is hospitalized with paralysis that's why I am suffering and applied for loan, please consider this and clear the issue as soon as possible πŸ™πŸ™πŸ™

    Regards
    Nageswar Reddy
    Mobile no - [protected]
    Oct 13, 2023
    Complaint marked as Resolved 
    CASHe customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2023
    CASHe Customer Care's response
    Hi Nageswar,

    We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

    We Hope your query has been resolved.

    Best,
    CASHe Team
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      nageswar777
      Sep 4, 2023
      Sep 6, 2023
      This thread was updated on Sep 6, 2023
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      Hello Team,
      Loan amount of 200000/- is approved on 25th August, and I have completed E mandate as well after getting call from one of your executive that loan is approved and complete next steps asap but in the app it is showing in loan transferring stage from almost a week, but amount not recieved in the account
      load id is CLN12723576

      I have written mails multiple times but there is no response,
      I have taken loan from cashe two times, both the times I have closed loans by paying complete interest and extra charges

      My father is hospitalized with paralysis that's why I am suffering and applied for loan, please consider this and clear the issue as soon as possible πŸ™πŸ™πŸ™

      Regards
      Nageswar Reddy
      Mobile no - [protected]
      CASHe customer support has been notified about the posted complaint.
      Hi Nageswar,

      We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

      We Hope your query has been resolved.

      Best,
      CASHe Team
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        M
        Monikant choudhary
        from Guwahati, Assam
        Sep 4, 2023
        Sep 6, 2023
        This thread was updated on Sep 6, 2023
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        Address: Ulubari, ASEB Colony

        I have applied for loan on dtd 22-08-23 an amount of Rs 50, 000 after approval but transaction failed was shown on dtd 01-09-23 after 11 days . Now against i have applied for loan on dtd 03-09-23 of Rs 50, 000 after approval against it is in process .
        Cashe Team please reply why its keep on getting in process if their is any problem kindly commuincate with me and If you don't have fund kindly say.
        Sep 8, 2023
        Complaint marked as Resolved 
        i have recvd loan today
        CASHe customer support has been notified about the posted complaint.
        Hi Monikant,

        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

        Best,
        CASHe Team
        Monikant choudhary's [Complaint's author] reply, Sep 6, 2023
        Dear Cashe,

        My Loan No: CLN7527188
        Register Phone No: 7002862239
        Name: Monikant choudhary
        Amount Rs: 50, 000
        Applied On : 03-09-23
        Please Solve whatever the issue and Please try to communicate with me atleast i can help if their is any issue from my side.I have all my loan EMI on time and Maintained Vey good Credit History with cashe in past.
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          Surendaran R
          from Coimbatore, Tamil Nadu
          Sep 4, 2023
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          Hello,

          My CLN - 8952721 My credit line is approved one month ago. Still, I am not able to use it. Every time I apply for a loan from use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried from last one month to apply but did not receive money. So many times I tried to support team. I Wrote lot of mails to the cash e support team. They are giving the same reply as below.

          "we are facing some technical issues while disbursing funds.
          Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved."

          Already 1 month completed but still, the issue is same. No one is solving the problem. every day they send marketing mail to apply for a loan and use your credit line but when you apply you don't get money. please fix that problem. I am trying to apply since last month but still not get the money.
          CASHe customer support has been notified about the posted complaint.
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            Pranita Pradhan
            Sep 3, 2023
            Sep 4, 2023
            This thread was updated on Sep 4, 2023
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            My loan amount is approved all the processing is done and now it is not been credited in my amount. By the company saying it will credited within 10 20 min but it is taking long about 4 days
            CLN 15685898
            CASHe customer support has been notified about the posted complaint.
            Hi Parinita,

            We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

            We request your patience in the interim.

            Best,
            CASHe Team
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              S Infoane
              Sep 3, 2023
              Sep 4, 2023
              This thread was updated on Sep 4, 2023
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              CLN10502296

              Loan and approved and I have completed Esign and auto debit but still distrustion is not done, it's saying we are transferring your amount.

              It should be done in 15 20 min as per policy. But I'm wating for last 24 hours. Please help here
              CASHe customer support has been notified about the posted complaint.
              Hi Rohit,

              We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

              We request your patience in the interim.

              Best,
              CASHe Team
              roy16's reply, Sep 4, 2023
              what is the estimated time? Please provide
              Still no update... Team pls help asap
              Still no update... Team pls help asap
              Still no update... Team pls help here asap
              is there any resolution on this ?
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              4 found this helpful
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                sandeep v b
                Sep 3, 2023
                Sep 4, 2023
                This thread was updated on Sep 4, 2023
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                After repeated of emails my problem is yet to be solved and I get the same reply from them.{e would like to inform you that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved, please resolve the issue

                CLN# [protected]
                Sep 6, 2023
                Complaint marked as Resolved 
                received
                CASHe customer support has been notified about the posted complaint.
                Hi Sandeep,

                Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                Best,
                CASHe Team
                sandeep v b's [Complaint's author] reply, Sep 4, 2023
                CLN#999990006141038
                sandeep v b's [Complaint's author] reply, Sep 4, 2023
                Please resolve the issue...
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                  SakshiVer
                  Sep 3, 2023
                  Sep 4, 2023
                  This thread was updated on Sep 4, 2023
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                  Website: CASHe

                  Cashe Team, my loan is approved since 30th august and I am still waiting for loan disbursement.
                  Customer service is only sending automated replies which are not helping.
                  I need the funds urgently and thats the whole reason I foreclosed previous 5 months before and applied for another one.

                  My CLN #2211428
                  Sep 5, 2023
                  Complaint marked as Resolved 
                  Got the amount
                  CASHe customer support has been notified about the posted complaint.
                  Its been 2 days since I filed these, No reply from Cashe, sent emails too, no reply, Infact I tried calling cashe hundred of times, everytime its picked by operator and disconnected,
                  Is this a joke to you Cashe??
                  Hi Sakshi,

                  We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                  We request your patience in the interim.

                  Best,
                  CASHe Team
                  SakshiVer's [Complaint's author] reply, Sep 4, 2023
                  I am keeping patience for last 6 days, kindly disburse my loan soon.
                  This behaviour is not expected.
                  SakshiVer's [Complaint's author] reply, Sep 4, 2023
                  Cashe Team, I raised this complaint on 2nd september and my loan has been approved since 30th aug, I dont understand what is wrong with Cashe, Why are you not disbursing loan amount?? If you were not willing to give loan, why did you process the loan application, I am in super urgent need of money and you people keep sending me repeated replies, please disburse the amount
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                    Sep 3, 2023
                    Sep 4, 2023
                    This thread was updated on Sep 4, 2023
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                    Address: Na
                    Website: Cashe

                    Hi cash e, I have been a wonderful payer and have always made your payments on time and in full in one go, why the hell do you guys take that long to disburse a petty LOAN, I honestly wanna not use you guys.
                    Imagine if someone’s in an emergency then what moreover I am relying on you as I payed you in full now I have other emi’s that need to be deducted and your pathetic system shows processing since 9 days.
                    If their will be any bounced emi blame is on you as you took the initiative of not disbursing the funds for so long, Not even a bank does that.
                    check in the below image when it was applied.
                    Seriously a big draining scam you guys are running here, Most pathetic cs, not reply to emails chst bot is super ###.
                    CASHe customer support has been notified about the posted complaint.
                    Hi Anupam,

                    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                    We request your patience in the interim.

                    Best,
                    CASHe Team
                    Hi Anupam,

                    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                    We request your patience in the interim.

                    Best,
                    CASHe Team
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                      Naveenlenin
                      Sep 2, 2023
                      Sep 4, 2023
                      This thread was updated on Sep 4, 2023
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                      I have completed esign on 28.08.2023 but till now loan is not credited to my account.

                      Cashe app showing we are transferring loan amount to your account.

                      But nothing has been done, as on today 6 days completed but nothing moved forward. Kindly check and transfer money on immediately basis.

                      Thanks & Regards
                      Naveen Kumar M
                      CASHe customer support has been notified about the posted complaint.
                      Hi Naveen,

                      We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                      We request your patience in the interim.

                      Best,
                      CASHe Team
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                        J
                        Jyotishko
                        from Pune, Maharashtra
                        Sep 2, 2023
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                        Loan amount stuck in processing since last 7days
                        CASHe customer support has been notified about the posted complaint.
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                          Naveenlenin
                          Sep 2, 2023
                          Sep 4, 2023
                          This thread was updated on Sep 4, 2023
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                          Dear Cashe

                          I have applied loan for 365 days and the same has been approved for 188, 000/- and after many technical issues at Cashe app i have completed esign on 27.08.23 but loan still is not disbursed. Kindly help me get the loan amount to my account

                          Thanks and Regards
                          Naveen Kumar M
                          CASHe customer support has been notified about the posted complaint.
                          Hi Naveen,

                          We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                          We request your patience in the interim.

                          Best,
                          CASHe Team
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                            NAVEEN NAGAPPA
                            Sep 2, 2023
                            Sep 4, 2023
                            This thread was updated on Sep 4, 2023
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                            On 25.08.2023 I have applied for Loan and Got approved also. I have mailed to the Support Team they replied from the date of loan approval within 5 Working days you'll receive the Amount in your account. But Not received amount in my bank account yet.

                            Registered Mail ID: [protected]@gmail.com
                            Mobile No.: [protected]
                            CLN# [protected]

                            Kindly resolve this issue on priority basis.
                            CASHe customer support has been notified about the posted complaint.
                            Hi Naveen,

                            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                            Best,
                            CASHe Team
                            NAVEEN NAGAPPA's [Complaint's author] reply, Sep 4, 2023
                            Already CLN and Mobile no given. Tell me how many times should I provide. Anyway my registered mobile number is 7975057077
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                              SakshiVer
                              Sep 2, 2023
                              Sep 4, 2023
                              This thread was updated on Sep 4, 2023
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                              Resolved

                              CLN #
                              2211428
                              I have been using Cashe for last 4-5 years now and I never faced this issue before.
                              Looks like Cashe doesnt care about customers anymore
                              I applied for loan on 30th august and it got approved on the same day but still disbursement hasnt happened yet.

                              I was in urgent need of funds and with this delay I am very much financially upset .

                              Please help
                              Sep 5, 2023
                              Complaint marked as Resolved 
                              CASHe customer support has been notified about the posted complaint.
                              Hi Sakshi,

                              We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                              We request your patience in the interim.

                              Best,
                              CASHe Team
                              SakshiVer's [Complaint's author] reply, Sep 4, 2023
                              I am keeping patience for last 6 days, kindly disburse my loan soon.
                              This behaviour is not expected, I sent numerous emails and called like hundred times but no response, what kind of customer service is this.
                              I cant keep anymore patience, i have been using cashe for 4 years but this experience has ruined my experience of 4 years using cashe
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                                SakshiVer
                                Sep 2, 2023
                                Sep 4, 2023
                                This thread was updated on Sep 4, 2023
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                                Resolved

                                Its been 3 days since my Loan is approved but Cashe is not disbursed.
                                I sent various emails but everytime I am getting a same automated reply there is a technical issue with the bank, even for that ETR given by them is tentative.
                                Being a lending firm, they should address this issue on high priority.
                                They are just not understanding that one would only apply for a loan when there is an urgency of funds
                                Sep 5, 2023
                                Complaint marked as Resolved 
                                CASHe customer support has been notified about the posted complaint.
                                Hi Sakshi,

                                We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                We request your patience in the interim.

                                Best,
                                CASHe Team
                                SakshiVer's [Complaint's author] reply, Sep 4, 2023
                                I am keeping patience for last 6 days, kindly disburse my loan soon.
                                This behaviour is not expected, I sent numerous emails and called like hundred times but no response, what kind of customer service is this.
                                I cant keep anymore patience, i have been using cashe for 4 years but this experience has ruined my experience of 4 years using cashe
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                                  J
                                  Jyotishko
                                  from Pune, Maharashtra
                                  Sep 2, 2023
                                  Sep 4, 2023
                                  This thread was updated on Sep 4, 2023
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                                  Loan amount stuck in processing and still not credited, it's been 7 days now, I am using this application since last 2 years and this is the first time I m facing such issue
                                  CASHe customer support has been notified about the posted complaint.
                                  Hi Jyoti,

                                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                  Best,
                                  CASHe Team
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                                    Ramya deepu
                                    Sep 2, 2023
                                    Sep 4, 2023
                                    This thread was updated on Sep 4, 2023
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                                    My loan got approved on 25th aug but today 2nd sep till now I didn’t get the money, i send a several request mails and they are saying 5 days but it’s more than that please look into the issue and transfer the funds immediately
                                    My CLN#6021655
                                    CASHe customer support has been notified about the posted complaint.
                                    Hi Ramya,

                                    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                    We request your patience in the interim.

                                    Best,
                                    CASHe Team
                                    Ramya deepu's [Complaint's author] reply, Sep 4, 2023
                                    How many times you share with the department and how long will take to resolve.it’s approved on 25th aug
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                                      Shajac
                                      from Bhopal, Madhya Pradesh
                                      Sep 2, 2023
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                                      Address: All were

                                      I applied through cashe app and all the formalities are being completed verification done on 25th August 2023 but still amount is not disbursed they are forwarding the same mail that they r facing technical issues with bank as soon as resolved they will disbursed with in 5 working but this is the 10th day still money is not credited
                                      Sep 2, 2023
                                      Complaint marked as Resolved 
                                      No action only system generated mail was sent in email they don't provide customer care executive number I daily mailed them but not responding
                                      CASHe customer support has been notified about the posted complaint.
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                                        Kaush747
                                        from Coimbatore, Tamil Nadu
                                        Sep 2, 2023
                                        Sep 4, 2023
                                        This thread was updated on Sep 4, 2023
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                                        Resolved

                                        Recent Ticket no[protected]

                                        It has been 06 working days since the loan was approved, the issue has not been resolved yet. I wrote multiple emails regarding the issue but haven't received any proper response. Could you please check and update me on the same, kindly credit the amount ASAP.
                                        Sep 4, 2023
                                        Complaint marked as Resolved 
                                        CASHe customer support has been notified about the posted complaint.
                                        Hi,

                                        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                        Best,
                                        CASHe Team
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