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CASHe Complaints & Reviews

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Updated: Oct 17, 2025
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K
Kaush747
from Coimbatore, Tamil Nadu
Sep 2, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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It has been 06 working days since the loan was approved, the issue has not been resolved yet. I have sent multiple emails and there is no proper response from your team. Could you please check and update me on the same. Kindly credit the amount ASAP.
CASHe customer support has been notified about the posted complaint.
Hi,

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team
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    C
    Chinnu69
    from Guntur, Andhra Pradesh
    Sep 2, 2023
    Sep 4, 2023
    This thread was updated on Sep 4, 2023
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    Pending of loan amount disbursement
    CASHe customer support has been notified about the posted complaint.
    Did you got the money
    Hi Chinnu,

    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

    We request your patience in the interim.

    Best,
    CASHe Team
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      C
      Chinnu69
      from Guntur, Andhra Pradesh
      Sep 2, 2023
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      CLN#11358661
      Loan was approved but the amount was not disbursed.
      CASHe customer support has been notified about the posted complaint.
      Hi Chinnu,

      We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

      We request your patience in the interim.

      Best,
      CASHe Team
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      1 found this helpful
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        B
        Bimpi125
        from Delhi, Delhi
        Sep 1, 2023
        Sep 4, 2023
        This thread was updated on Sep 4, 2023
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        I have a credit line of 75000₹ i am trying to transfer in my account but everytime I do that it says transfer failed. I really need the amount urgently.
        CASHe customer support has been notified about the posted complaint.
        Hi,

        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

        Best,
        CASHe Team
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          J
          Jyotheendra kumar p s
          Sep 1, 2023
          Sep 4, 2023
          This thread was updated on Sep 4, 2023
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          Hi

          My loan approved on 31st August 2023, Emanate and everything done, but amount not credited
          CASHe customer support has been notified about the posted complaint.
          Hi Jyotheendra,

          Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

          Best,
          CASHe Team
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            J
            Jyotheendra kumar p s
            Sep 1, 2023
            Sep 4, 2023
            This thread was updated on Sep 4, 2023
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            Loan approved on 31 st August 2023, Emanate every thing done but amount not credited yet.
            CASHe customer support has been notified about the posted complaint.
            Hi Jyotheendra,

            Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

            Best,
            CASHe Team
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              G
              Gujidi
              from Dharmavaram, Andhra Pradesh
              Sep 1, 2023
              Sep 4, 2023
              This thread was updated on Sep 4, 2023
              Resolved
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              Resolved

              Dear Customer,

              Greetings from CASHe.

              We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

              Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

              As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

              We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

              We regret the inconvenience and thank you for your patience and understanding.

              I shared multiple mails to cashe regarding my issue getting same reply again and again from cashe

              CLN #2208108
              Oct 13, 2023
              Complaint marked as Resolved 
              CASHe customer support has been notified about the posted complaint.
              Sep 04, 2023
              Updated by Gujidi
              Even raised still cashe is not responding and not resolved my issue still

              CLN #2208108
              Verified Support
              Sep 04, 2023
              CASHe Customer Care's response
              Hi Pradeep,

              We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

              We request your patience in the interim.

              Best,
              CASHe Team
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                N
                Nithinpg07
                Sep 1, 2023
                Sep 1, 2023
                This thread was updated on Sep 1, 2023
                Resolved
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                Resolved

                Hello Team
                My credit line is approved about couple of month ago. Today I have tried to apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried multiple time to apply but did not get the money. So many times I try to contact its support team. Write a mail to the cash e support team.
                No one is solving the problem. every day they send marketing mail to apply for a loan and use your credit line but when you apply you don't get money. please fix that problem. I am trying to apply due to some emergency but still not get the money.
                CLN: Transfer Failed urgent help please- #CLN4922488
                Sep 2, 2023
                Complaint marked as Resolved 
                Resolution provided
                CASHe customer support has been notified about the posted complaint.
                Hello Team,

                Request you to address the matter ASAP.
                Thanks for Understanding
                SakshiVer's reply, Sep 3, 2023
                Is the complaint resolved??
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                  T
                  thakuraman
                  from Muzaffarpur, Bihar
                  Sep 1, 2023
                  Sep 4, 2023
                  This thread was updated on Sep 4, 2023
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                  They advertise that loan amount shall be disbursed instantly. My Loan has been approved but amount not disbursed to my saving account. This problem is faced by all the customers and they keep replying

                  "Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved."

                  CLN#18062707
                  CASHe customer support has been notified about the posted complaint.
                  Hi Aman,

                  We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                  We request your patience in the interim.

                  Best,
                  CASHe Team
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                    R
                    rohitkapur_2
                    Sep 1, 2023
                    Sep 4, 2023
                    This thread was updated on Sep 4, 2023
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                    My loan amount (36144 rupees) has been approved and I have e-signed it as well, along with auto debit registration.
                    Its been 6 day but on app its still showing "we are transferring your loan amount". However, on the website the next emi date is showing as 1st-October23.
                    I am yet to receive the amount but the emi date is set. Why??

                    CLN #5121373

                    WHAT's an ETA to get the Loan amount? If not please CANCEL my Loan. I WILL NOT PAY anything as per EMI starts on 1st OCTOBER23.

                    Attaching screenshot from App and website for your reference.

                    Please resolve this issue asap and reply .
                    CASHe customer support has been notified about the posted complaint.
                    Hi Rohit,

                    We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                    We request your patience in the interim.

                    Best,
                    CASHe Team
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                      G
                      Gujidi
                      from Dharmavaram, Andhra Pradesh
                      Sep 1, 2023
                      Sep 4, 2023
                      This thread was updated on Sep 4, 2023
                      Resolved
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                      Resolved

                      I have requested loan[protected]
                      it got approved still amount not credited in to my account

                      We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

                      Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

                      As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

                      We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

                      I sending mails to cashe support team but same mails like mention above need wait 05 working days to resolve the issue

                      CLN #2208108
                      Oct 11, 2023
                      Complaint marked as Resolved 
                      CASHe customer support has been notified about the posted complaint.
                      Sep 04, 2023
                      Updated by Gujidi
                      Even raised cashe is not responding and resolved my issue still now showing transfer status
                      Verified Support
                      Sep 04, 2023
                      CASHe Customer Care's response
                      Hi,

                      We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                      We request your patience in the interim.

                      Best,
                      CASHe Team
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                        S
                        splandid boy
                        from Delhi, Delhi
                        Aug 31, 2023
                        Sep 4, 2023
                        This thread was updated on Sep 4, 2023
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                        Address: delhi

                        I did mail many time but your team not responding me and your recovery agent harassing me daily bases they are frequently mess and call I have already share with you my issue on mail but you are not responding .
                        your customer care no is invalid and i ask for senior call back your recovery agent denied to me every time.
                        CASHe customer support has been notified about the posted complaint.
                        Hi,

                        Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                        Best,
                        CASHe Team
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                          S
                          splandid boy
                          from Delhi, Delhi
                          Aug 31, 2023
                          Sep 4, 2023
                          This thread was updated on Sep 4, 2023
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                          Address: delhi

                          I did mail many time but your team not responding me and your recovery agent harassing me daily bases they are frequtly mes and call i have already share with you my issue on mail but you are not responding .
                          your customer care no is invalide and i ask for senior call back your recovry agent denied to me every time.
                          CASHe customer support has been notified about the posted complaint.
                          Hi,

                          Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                          Best,
                          CASHe Team
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                            A
                            Ajzaju
                            from Kuthuparamba, Kerala
                            Aug 31, 2023
                            Sep 4, 2023
                            This thread was updated on Sep 4, 2023
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                            Address: Maharashtra

                            Dear team
                            CLN#12592388
                            I have applied loan on cashe app on 29 aug 23 post all verification my loan got approved on 29 AUG 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.
                            Kindly look in that issue. I mailed so many times . get the same automated mail everytime saying bank issue for disbursal. Applied for emergency purpose and no proper contact or reply.
                            CASHe customer support has been notified about the posted complaint.
                            Did you get the loan amount???I am facing the same issue
                            Hi,

                            We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                            We request your patience in the interim.

                            Best,
                            CASHe Team
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                              S
                              Suchismitag93
                              Aug 31, 2023
                              Sep 1, 2023
                              This thread was updated on Sep 1, 2023
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                              I have applied for loan on 23rd sugust 2023 but did not receive it yet. whenever I am emailing their support for the same, they only send auto-generated responses.
                              CASHe customer support has been notified about the posted complaint.
                              Hi Suchi,

                              Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                              Best,
                              CASHe Team
                              SakshiVer's reply, Sep 3, 2023
                              Cashe Team,
                              Can you check other complaints too??
                              This issue has been faced by many.
                              Looks like everybody has to raise consumer complaint because customer service is incompetent
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                                R
                                Ranjan Kumar Jaiswal
                                from BENGALURU, Karnataka
                                Aug 30, 2023
                                Sep 1, 2023
                                This thread was updated on Sep 1, 2023
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                                Hi,

                                I already have paid the complete amount to close my loan account but they are just keep on saying excuses and not closing my loan account
                                CASHe customer support has been notified about the posted complaint.
                                Hi Ranjan,

                                Please be informed that, we see that your loan with CASHe has been closed.

                                Best,
                                CASHe Team
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                                  N
                                  NAVEEN NAGAPPA
                                  Aug 30, 2023
                                  Sep 1, 2023
                                  This thread was updated on Sep 1, 2023
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                                  On 25.08.2023 I have applied for loan and has been approved but still it is not disbursed... My registered email id is [protected]@gmail.com
                                  CASHe customer support has been notified about the posted complaint.
                                  Hi Naveen,

                                  Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                  Best,
                                  CASHe Team
                                  NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                                  My registered mobile number is 7975957077
                                  NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                                  My registered mobile number is 7975057077
                                  NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                                  My registered mobile number is 7975057077
                                  NAVEEN NAGAPPA's [Complaint's author] reply, Sep 1, 2023
                                  My CASHe Account No. is: 999990017754828
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                                    A
                                    Ajzaju
                                    from Kuthuparamba, Kerala
                                    Aug 30, 2023
                                    Sep 1, 2023
                                    This thread was updated on Sep 1, 2023
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                                    Address: Mumbai
                                    Website: CASHe

                                    I have applied loan on cashe app on 29 aug 23 post all verification my loan got approved on 29th aug 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.

                                    I have written several mails but no proper response
                                    CASHe customer support has been notified about the posted complaint.
                                    Hi Ajzaju,

                                    Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

                                    Best,
                                    CASHe Team
                                    Ajzaju's [Complaint's author] reply, Sep 4, 2023
                                    CLN #12592388
                                    Mobile no :8606923878
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                                      M
                                      Monikant choudhary
                                      from Guwahati, Assam
                                      Aug 30, 2023
                                      Sep 1, 2023
                                      This thread was updated on Sep 1, 2023
                                      Resolved
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                                      Resolved

                                      Address: Guwahati

                                      I have applied for a Loan of Rs 50, 000 on dated 22-08-23 after approval . But today is 30-09-23 still amount is not credited. I have mailed every day to cashe form date of applied but i gate the same system generated mail that their is some issue it will be resolved in 5 working days . Its been 9 day no amount credited.
                                      They even dont want to communicate to us.
                                      Name :Monikant choudhary
                                      Phone No : [protected]
                                      Sep 8, 2023
                                      Complaint marked as Resolved 
                                      i have recvd loan today after 17 days 08-09-23
                                      CASHe customer support has been notified about the posted complaint.
                                      Hi Monikant,

                                      We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                      We request your patience in the interim.

                                      Best,
                                      CASHe Team
                                      Monikant choudhary's [Complaint's author] reply, Sep 2, 2023
                                      Sir, At least Share a phone number were we can talk directly to your customer support why cashe is so afraid of to be transparent. Their should be transparency in build a relation between customer and a company.
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                                        K
                                        Aug 30, 2023
                                        Sep 1, 2023
                                        This thread was updated on Sep 1, 2023
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                                        Hi Team

                                        CLN# 633660

                                        I have applied loan on cashe app on 26 aug 27 post all verification my loan got approved on 27 APR 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.
                                        Kindly look in that issue
                                        CASHe customer support has been notified about the posted complaint.
                                        Still not credited.kindly check
                                        Hi Kalyan,

                                        We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

                                        We request your patience in the interim.

                                        Best,
                                        CASHe Team
                                        [email protected]'s [Complaint's author] reply, Sep 2, 2023
                                        Kindly check still not disbursed. Hw much time will take
                                        Ok. Till now I didn't get reply or call
                                        Kindly do the needful asap.
                                        Thanks in advance
                                        [email protected]'s [Complaint's author] reply, Sep 2, 2023
                                        Kindly chk
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