CASHe Complaints & Reviews

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

I shared multiple mails to cashe regarding my issue getting same reply again and again from cashe

CLN #2208108

Hello Team
My credit line is approved about couple of month ago. Today I have tried to apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried multiple time to apply but did not get the money. So many times I try to contact its support team. Write a mail to the cash e support team.
No one is solving the problem. every day they send marketing mail to apply for a loan and use your credit line but when you apply you don't get money. please fix that problem. I am trying to apply due to some emergency but still not get the money.
CLN: Transfer Failed urgent help please- #CLN4922488

They advertise that loan amount shall be disbursed instantly. My Loan has been approved but amount not disbursed to my saving account. This problem is faced by all the customers and they keep replying

"Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved."

CLN#18062707

My loan amount (36144 rupees) has been approved and I have e-signed it as well, along with auto debit registration.
Its been 6 day but on app its still showing "we are transferring your loan amount". However, on the website the next emi date is showing as 1st-October23.
I am yet to receive the amount but the emi date is set. Why??

CLN #5121373

WHAT's an ETA to get the Loan amount? If not please CANCEL my Loan. I WILL NOT PAY anything as per EMI starts on 1st OCTOBER23.

Attaching screenshot from App and website for your reference.

Please resolve this issue asap and reply .

I have requested loan[protected]
it got approved still amount not credited in to my account

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

I sending mails to cashe support team but same mails like mention above need wait 05 working days to resolve the issue

CLN #2208108

I did mail many time but your team not responding me and your recovery agent harassing me daily bases they are frequently mess and call I have already share with you my issue on mail but you are not responding .
your customer care no is invalid and i ask for senior call back your recovery agent denied to me every time.

I did mail many time but your team not responding me and your recovery agent harassing me daily bases they are frequtly mes and call i have already share with you my issue on mail but you are not responding .
your customer care no is invalide and i ask for senior call back your recovry agent denied to me every time.

Dear team
CLN#12592388
I have applied loan on cashe app on 29 aug 23 post all verification my loan got approved on 29 AUG 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.
Kindly look in that issue. I mailed so many times . get the same automated mail everytime saying bank issue for disbursal. Applied for emergency purpose and no proper contact or reply.

I have applied for loan on 23rd sugust 2023 but did not receive it yet. whenever I am emailing their support for the same, they only send auto-generated responses.

Hi,

I already have paid the complete amount to close my loan account but they are just keep on saying excuses and not closing my loan account

On 25.08.2023 I have applied for loan and has been approved but still it is not disbursed... My registered email id is [protected]@gmail.com

I have applied loan on cashe app on 29 aug 23 post all verification my loan got approved on 29th aug 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.

I have written several mails but no proper response

I have applied for a Loan of Rs 50, 000 on dated 22-08-23 after approval . But today is 30-09-23 still amount is not credited. I have mailed every day to cashe form date of applied but i gate the same system generated mail that their is some issue it will be resolved in 5 working days . Its been 9 day no amount credited.
They even dont want to communicate to us.
Name :Monikant choudhary
Phone No : [protected]

Hi Team

CLN# 633660

I have applied loan on cashe app on 26 aug 27 post all verification my loan got approved on 27 APR 23 on the same day e mandate got updated and status changed as we are transferring your loan amount however still the amount was not disbursed to my account and this is 3rd day.
Kindly look in that issue

26th of august my loan is aproved. Tilnow it is not credited in to my acount. Kindly do the nedful. Customer care is saying that 05 days ETR. For every mail

CLN Number: 2826577

Hi CASHe,

I've applied for the loan on 28th August, but after 2 days the amount is not yet credited. May I know the reason for not providing instant disbursement against an approved credit line?

Regards
Sovon Ganguly

I have applied loan and was approved on 24th Aug itself but even after 5 days, the amount is not disbursed. I get the same automated mail everytime saying bank issue for disbursal. Applied for emergency purpose and no proper contact or reply.

CLN#13257522

After repeated of emails my problem is yet to be solved and I get the same reply from them.{e would like to inform you that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure you that your repayment date will be considered from the date of loan amount is transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

It has already been more than 5 working days still your cashe support team sends me the same email again & again.

My CLN#16822102
My Apply Loan Date - 19/08/2023
My name - Sourabh Jana
My Email - shourabh.[protected]@gmail.com
My Registered & Contact no. - [protected]

Hi team, loan approved, did esign, however amount not disbursed yet to account have a look and do needful

Hi team, loan approved, did esign mandate however amount not credited yet to bank account, please do needful